Receptive
Receptive is a privately held telehealth platform licensed in all 50 U.S. states that connects patients with licensed mental health professionals for ADHD treatment, ESA letters, and nutrition coaching via three sub-brands serving 100,000+ consumers annually.
- Company typePrivate
- Founded-
- HeadquartersWilmington, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Receptive does
Receptive, Inc. is a privately held Delaware-incorporated telehealth company headquartered in Wilmington, Delaware, operating a direct-to-consumer platform that connects patients with licensed mental health professionals for remote psychiatric diagnosis and ongoing treatment. The company is licensed to operate in all 50 U.S. states and serves over 100,000 customers annually through its primary website (Receptive.com) and mobile application (app.receptive.health). Receptive operates as a HIPAA-compliant business associate to mental health professionals, managing protected health information, scheduling, and care coordination as intermediary infrastructure.
Receptive's commercial model is a roll-up of three wholly owned sub-brands addressing adjacent wellness verticals: ADHD Advisor (ADHD diagnosis and treatment, serving thousands of customers), Top Nutrition Coaching (virtual nutrition coaching for gut health and weight loss, operating since 2021), and Pettable (ESA letter services, operating in all 50 states since 2021 and serving hundreds of thousands of customers cumulatively). The platform integrates scheduling, consultations, and document delivery across these brands while leveraging shared provider network infrastructure. The company generates revenue through telehealth service fees and transaction-based charges, with pay-as-you-go billing and pricing set at the company's discretion.
The go-to-market motion is fully digital: Receptive acquires consumers through paid search (Google Ads), paid social (Facebook Pixel), SMS/email marketing (powered by Klaviyo), and organic content across sub-brand websites. Customer service is self-serve via web and mobile. The organization employs 101-250 people, engages a fractional Head of Technology (Shawn Kuenzler), and discloses no funding history, revenue figures, or institutional investors, suggesting either bootstrapped operations or undisclosed private financing.
Receptive firmographics
Firmographics- Name
- Receptive
- Legal name
- Receptive, Inc.
- Website
- https://receptive.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Receptive is a privately held telehealth platform licensed in all 50 U.S. states that connects patients with licensed mental health professionals for ADHD treatment, ESA letters, and nutrition coaching via three sub-brands serving 100,000+ consumers annually.
- Ownership category
- akta.pro rank
Receptive industry classification
Industry- Product category
- Telehealth Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Membership/Subscription Concierge Virtual Care (HLALAAAH)
Keywords
Where Receptive is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Receptive business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Telehealth Service Fees: Receptive generates revenue by facilitating connections between patients and mental health professionals, charging fees for telehealth consultations and ongoing treatment services. The platform serves as an intermediary, coordinating appointments and managing transactions between providers and patients.
- Service Transactions: Revenue from transaction fees when customers engage with services such as ESA letters and PSD training. Payment is collected at time of billing, with Receptive retaining fees subject to appointment scheduling and document signing conditions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Pricing not publicly disclosed; quote-based model |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Receptive product offering
Product offeringCore offering
Receptive is a telehealth platform that connects patients with licensed mental health professionals across all 50 U.S. states, operating sub-brands including ADHD Advisor (online ADHD treatment clinic), Top Nutrition Coaching (virtual nutrition coaching), and Pettable (emotional support animal letter services). The company's telehealth clinics serve over 100,000 customers annually, providing accessible, high-quality mental health and wellness care directly to consumers.
Product overview
Receptive operates as a telehealth platform with a portfolio of specialized health service sub-brands. The core Receptive Platform connects licensed mental health professionals with patients for psychiatric diagnosis and ongoing treatment. This platform serves as the foundation for three distinct sub-brands: ADHD Advisor (ADHD treatment services), Top Nutrition Coaching (virtual nutrition coaching for gut health and weight loss, operating since 2021), and Pettable (ESA Letter services for mental wellness, operating since 2021). The company leverages its licensed professional network to deliver accessible healthcare across all 50 U.S. states.
Differentiator
Problem solved
Functional benefit
Brands
- ADHD Advisor: ADHD treatment platform offering various treatment options to help people manage their ADHD. Has served thousands of customers nationwide.
- Top Nutrition Coaching (TNC)
- Pettable
Products and services
- ADHD Advisor ADHD Advisor is an online clinic that provides ADHD treatment services to consumers, operating as a sub-brand of Receptive's telehealth platform.
- Top Nutrition Coaching Top Nutrition Coaching is a virtual nutrition coaching service delivering online guidance to consumers, operating as a sub-brand of Receptive's telehealth platform.
- Pettable Pettable is a telehealth platform that connects patients with licensed mental health professionals for emotional support animal (ESA) letter services, operating as a sub-brand of Receptive.
- Receptive Telehealth Platform Receptive is a telehealth platform that connects patients with licensed mental health professionals across all 50 U.S. states, providing accessible, high-quality mental health care to consumers. Services are accessed via the company website (receptive.com) and mobile app (app.receptive.health).
Companies that use Receptive
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
Receptive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Receptive partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered supporting.
- KlaviyosupportingKlaviyo provides the SMS/text messaging infrastructure for Receptive's mobile message service, enabling delivery of updates, alerts, promotions, and marketing offers to customers via text messages. Receptive uses Klaviyo's platform for marketing communications automation.
- Google AnalyticssupportingReceptive uses Google Analytics to conduct website analytics, measuring visits and traffic to understand consumer base and marketing campaign effectiveness. The platform collects usage details including date, time, length of visits, and pages accessed.
- Google AdssupportingReceptive uses Google Ads to customize advertising and serve ads based on user browsing behavior. The partnership enables interest-based advertising and retargeting of users who have previously visited Receptive's website.
- Facebook PixelsupportingReceptive uses Facebook Pixel for advertising customization and interest-based ad serving. The tracking cookie allows behavior tracking after users are redirected to Receptive's services via advertisements.
- Payment ProcessorsupportingReceptive uses external payment processors for transaction handling. Receptive does not collect or store payment card information directly, instead relying on third-party payment processing services.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Receptive competitors and assessment
Company assessmentBroad incumbents
- Teladoc Health: Teladoc is the largest US telehealth provider spanning primary care, mental health, and specialty care; a broad incumbent whose BetterHelp and primary-care offerings set the competitive baseline against which Receptive's DTC telehealth services are benchmarked.
- Amwell: Amwell is an enterprise-and-consumer telehealth platform offering virtual urgent, mental-health, and specialty care; an incumbent providing national licensing infrastructure and clinician networks that bracket Receptive's DTC telehealth proposition.
- Ro: Ro is a multi-vertical DTC telehealth platform (weight loss, men's/women's health, mental health) operating consumer-direct brands with national reach — broad incumbent that competes in DTC telehealth including mental-health verticals adjacent to Receptive's nutrition coaching.
- BetterHelp: BetterHelp (Teladoc-owned) is a large subscription-based virtual mental-health therapy network; an established incumbent in DTC mental-health delivery with overlapping customer base to Receptive's mental-wellness services.
- Hims & Hers Health: Hims & Hers is a scaled DTC telehealth and consumer health brand with overlapping categories including mental health, ADHD treatment, and nutrition; broader portfolio but offers subscription-based access to care comparable to parts of Receptive's services.
Direct peers
- Done. Done is a DTC ADHD-focused telehealth provider offering diagnosis, prescribing, and ongoing care — directly competing with Receptive's ADHD Advisor for the same adult ADHD self-pay market.
- Klarity: Klarity is a DTC ADHD telehealth provider offering diagnosis and treatment with stimulants — competes head-to-head with Receptive's ADHD Advisor for paying adult ADHD patients.
- Sesame: Sesame is a nationwide direct-pay telehealth marketplace connecting patients to clinicians across many specialties — directly comparable distribution model (self-serve digital platform, US-wide coverage, per-visit pricing) to Receptive's platform.
- Cerebral: Cerebral is a direct-to-consumer telehealth platform treating ADHD, anxiety, and depression with prescribed medication management — closely mirroring Receptive's ADHD Advisor offering and overlapping clinician-mediated mental-health delivery model.
- Talkiatry: Talkiatry is an in-network and self-pay telepsychiatry platform staffed by psychiatrists delivering ADHD and mental-health care; its national telehealth model and clinician-led approach directly parallel Receptive's Receptive Platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Receptive social profiles
Digital presenceReceptive compliance and trust
Trust signalCompliance2 records
Receptive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Receptive leadership team
Management profileNumber of profiles
Profiles1 record
Receptive subsidiaries and ownership
Company hierarchySubsidiaries3 records
Receptive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Receptive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Receptive
What does Receptive do?
Receptive is a telehealth platform that connects patients with licensed mental health professionals across all 50 U.S. states, operating sub-brands including ADHD Advisor (online ADHD treatment clinic), Top Nutrition Coaching (virtual nutrition coaching), and Pettable (emotional support animal letter services). The company's telehealth clinics serve over 100,000 customers annually, providing accessible, high-quality mental health and wellness care directly to consumers.
Is Receptive a public or private company?
Receptive is a private company. It is classified as unknown and is currently operating.
When was Receptive founded?
Receptive was founded in -1. It employs 101 to 250 people.
Where is Receptive based?
Receptive is headquartered in Wilmington, United States, in the North America region.
How does Receptive make money?
Two revenue lines are on record. Telehealth Service Fees are the primary driver. The others are service Transactions.
Who are Receptive's main competitors?
Broad incumbents on record are Teladoc Health, Amwell, Ro, BetterHelp and Hims & Hers Health. Direct peers are Done., Klarity, Sesame, Cerebral and Talkiatry.
Does Receptive have an API?
No public API is recorded for Receptive.
What industry is Receptive in?
Receptive's product category is Telehealth Services. Its primary akta.pro industry code is HLALAAAH, Membership/Subscription Concierge Virtual Care. Its NAICS code is 62134 and its SIC code is 8082.