Shipway by Unicommerce

What Shipway by Unicommerce does

Shipway by Unicommerce (Shipway Technology Private Limited) is an Indian e-commerce shipping aggregator and logistics automation platform founded in 2014 and headquartered in Gurgaon. The platform connects online sellers with 50+ courier partners across 29,000+ PIN codes, offering multi-courier allocation, automated label generation, branded tracking, NDR (Non-Delivery Report) management, returns automation, and early COD remittance under a unified dashboard. The company serves 5,000+ D2C brands and ecommerce sellers, with 1M+ monthly shipments and 50M+ cumulative orders delivered to date. Acquired by Unicommerce eSolutions in March 2025, Shipway operates as the logistics layer within Unicommerce's broader ecommerce enablement suite (OMS, WMS, IMS, marketplace integration), giving it access to Unicommerce's 1,039 enterprise clients for cross-sell.

Shipway's core technology stack centers on ShipSense AI, a courier allocation engine that evaluates warehouse proximity, courier performance history, and return patterns to optimize delivery routing, and an RTO Reduction Suite with AI-based fraud detection claiming 87% accuracy in categorizing COD orders by risk level. Shipway Cargo, launched January 2026, extends the platform into B2B logistics and quick commerce fulfillment with slot-based scheduling, dark-store replenishments, and warehouse-to-warehouse transfers. The platform exposes a public REST API for order creation, shipment tracking, and label generation, and integrates with Shopify, WooCommerce, Magento, and Unicommerce on the seller side, and Delhivery, Blue Dart, Ecom Express, Xpressbees, and others on the courier side.

The business model combines transaction fees on shipments processed (with pre-negotiated bulk rates approximately 10% below industry standard) and subscription/usage-based fees for advanced features including ShipSense AI, advanced NDR management, and branded tracking. Pricing starts at Rs 19 per 500g with a freemium self-serve onboarding model. Go-to-market is hybrid: PLG self-serve via shipway.com and the Shopify App Store for SMBs, paired with enterprise field sales leveraging Unicommerce's account base for larger D2C and B2B accounts. Shipway reached Rs 100 crore annualized run rate in Q3 FY26 (37.8% YoY growth) and achieved adjusted EBITDA breakeven by November 2025.

Name

Shipway by Unicommerce

Legal name

Shipway Technology Private Limited

Website

https://shipway.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Shipway by Unicommerce is an Indian e-commerce shipping aggregator platform that connects 5,000+ D2C brands and sellers with 50+ courier partners across 29,000+ PIN codes, offering AI-powered courier allocation, NDR management, RTO reduction, and branded tracking as Unicommerce's logistics layer.

Ownership category

akta.pro rank

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Shipping Aggregation Fees: Shipway acts as a courier aggregator, charging ecommerce brands for shipping services across its 50+ courier partner network. The company negotiates pre-negotiated bulk rates with courier partners and offers them to sellers at rates consistently 10% lower than industry standards. Revenue is generated through transaction fees on shipments processed, plus margin on shipping rates. Shipway reached Rs 100 crore annualised run rate in Q3 FY26.
2. SaaS Platform Subscription: Platform access fees for using Shipway's shipping automation tools including ShipSense AI, NDR management, tracking, and COD reconciliation. Sellers pay subscription or usage-based fees for accessing the platform's logistics intelligence and courier management features.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Shipway by Unicommerce is an all-in-one e-commerce shipping aggregation and logistics automation platform that connects online sellers with 50+ courier partners across India under a single unified dashboard. It offers multi-channel order imports, AI-powered courier allocation via ShipSense, an RTO Reduction Suite with fraud detection and automated NDR follow-ups, branded post-purchase tracking, early COD remittance, and dedicated Shipway Cargo for B2B and quick commerce logistics.

Product overview

Shipway by Unicommerce is an all-in-one shipping aggregation and logistics automation platform for e-commerce sellers in India. The core Shipway platform connects sellers with 50+ courier partners, providing unified shipping dashboard, label generation, tracking, and multi-courier management. The ecosystem includes ShipSense AI for intelligent courier allocation, the RTO Reduction Suite for fraud detection and NDR management, Returns & Exchange Automation, and Shipway Cargo for B2B/quick commerce logistics. Additional features include Same Day/Next Day Delivery, Shipway Protect for shipment insurance, Document Delivery, and native integrations with major e-commerce platforms (Shopify, WooCommerce, Magento) and courier partners (Blue Dart, Delhivery, Ecom Express, Xpressbees). The platform serves 5,000+ sellers across 29,000+ PIN codes in India.

Differentiator

Problem solved

Functional benefit

Brands

• Shipway Cargo: SaaS logistics solution for B2B logistics, quick commerce, and heavy/bulky goods movement.
• ShipSense AI
• Convertway
• Shipway Protect

Products and services

• Shipway (Core Shipping Aggregation Platform) All-in-one shipping aggregation platform that connects e-commerce sellers with 50+ courier partners under a single unified dashboard, providing label generation, multi-channel order imports, real-time tracking, and multi-courier management for D2C brands across India.
• ShipSense AI AI-powered courier allocation engine that evaluates warehouse proximity, courier performance metrics, and return patterns to recommend optimal delivery partners, reducing logistics inefficiencies and improving delivery success rates.
• Shipway Cargo

Quantifiable outcome

• RTO rates reduced up to 45% (Libas case study: 45% reduction)
• +7 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• DelhiverycoreTechnology or IntegrationShipway has onboarded Delhivery as a preferred courier partner, offering pre-negotiated shipping rates, auto-order allocation, shipping label generation, automatic pickup requests, forward and reverse shipping integrations, OTP-based delivery, NDR reporting with automated follow-ups, branded tracking, and on-time COD reconciliation. Delhivery covers 18,600+ serviceable PIN codes with 2,200+ last-mile centers and up to 40% lower RTOs. 3,500+ ecommerce brands use the Shipway X Delhivery integration.
• Blue DartcoreTechnology or IntegrationBlue Dart integration through Shipway provides pre-negotiated shipping rates, auto-order allocation, shipping label generation, automatic pickup requests, forward and reverse shipping integrations, OTP-based delivery, NDR reporting with automated follow-ups, branded tracking, and dedicated KAM support for pickup and weight issues. Blue Dart covers 55,400+ locations across India and 220 global destinations. 3,000+ brands use Shipway X Blue Dart for reliable shipping.
• ShopifycoreTechnology or IntegrationShipway is available on the Shopify App Store as 'Ezyslips' for order processing and shipping automation. Shopify merchants can connect their stores to Shipway for multi-courier shipping, label generation, tracking, and NDR management with plug-and-play integration. Also supports Shopify Shipping integration.
• Ecom ExpresscoreTechnology or IntegrationOne of 50+ courier partners integrated on Shipway's multi-courier network covering 29,000+ Indian pin codes. Ecom Express provides express parcel delivery services as part of Shipway's aggregated courier offering.
• XpressBeescoreTechnology or IntegrationOne of 50+ courier partners integrated on Shipway's multi-courier network. XpressBees provides express parcel and freight delivery services integrated through Shipway's platform for D2C brand shipments.
• UnicommercecoreTechnology or IntegrationShipway is a subsidiary of Unicommerce eSolutions (acquired March 2025). The platform is deeply integrated with Unicommerce's ecosystem — order management, warehouse management, inventory management, and marketplace integration. Shipway serves as the logistics and shipping layer of Unicommerce's one-stop ecommerce enablement solution. Unicommerce's 1,039 enterprise clients provide a referral base for Shipway adoption.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Delhivery: Delhivery is India's largest logistics company and a key Shipway courier partner. While it offers direct shipping services (Delhivery One) and self-ship programs that compete with aggregators, it also powers Shipway's largest integration (3,500+ brands). Comparable as a broad logistics incumbent with overlapping courier capabilities.
• EasyPost: EasyPost is a US-based shipping API aggregator offering multi-carrier rate shopping, label generation, tracking, and address verification for ecommerce platforms and marketplaces. Comparable to Shipway as a developer-first multi-courier shipping aggregator serving enterprise ecommerce integrations.
• ShipStation: ShipStation (by Auctane) is a global shipping aggregator platform serving SMB and mid-market ecommerce sellers with multi-carrier rate comparison, label generation, and automation. While ShipStation focuses on international markets (US/UK/EU/AU), it represents the global analog of Shipway's courier aggregation model.

Direct peers

• Shipyaari: Shipyaari is a direct Indian shipping aggregator competitor to Shipway, offering multi-courier shipping, automated order management, and tracking for D2C and B2B ecommerce. Shipway runs explicit comparison pages (Shipway vs Ship Yaari) targeting the same audience.
• Nimbuspost: Nimbuspost (by Bizlog) is a direct competitor to Shipway, providing multi-courier shipping aggregation, automated label generation, NDR management, and tracking for Indian D2C brands. Listed by Shipway in its own comparison pages as a primary alternative, indicating head-to-head competition.
• iThink Logistics: iThink Logistics is a direct shipping aggregator competitor to Shipway, offering multi-courier integration, rate comparison, automated shipping, and tracking for ecommerce sellers in India. Explicitly named on Shipway's comparison landing pages as a competitor it targets.
• Shiprocket: Shiprocket is India's largest shipping aggregator platform, directly competing with Shipway by offering multi-courier integration, automated shipping, NDR management, and AI-powered courier allocation for D2C and SMB ecommerce sellers. Explicitly mentioned as Shipway's primary competitor on Shipway's own SEO comparison pages.
• Pickrr: Pickrr is an Indian shipping aggregator offering multi-courier aggregation, automated shipping, NDR management, and AI-based courier allocation — directly comparable to Shipway's core platform. Operates in the same D2C and SMB ecommerce shipping segment.

Emerging players

• Eshopbox: Eshopbox is an Indian ecommerce fulfillment and shipping platform offering warehousing, multi-courier shipping, and returns management for D2C brands. Overlaps with Shipway on shipping aggregation and reverse logistics, with additional fulfillment capabilities.
• ClickPost: ClickPost is a logistics intelligence and multi-carrier shipping API platform for Indian ecommerce, offering courier aggregation, tracking, and NDR automation. Overlaps with Shipway on multi-courier shipping but differentiates with deeper API-first developer positioning and enterprise integrations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ShipwayDotCom
• YouTubeyoutube.com/channel/UCe_TBwqBCGAcrqDMXun6H6A
• Facebookfacebook.com/shipway.in
• LinkedInlinkedin.com/company/shipway
• Instagraminstagram.com/shipway_by_unicommerce

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shipway by Unicommerce