M 360 ICT LIMITED

What M 360 ICT LIMITED does

M360 ICT Ltd. is a privately held Bangladesh-headquartered software company that builds and sells a multi-product SaaS portfolio primarily serving the travel, hospitality, and pilgrimage industries. Its flagship product is TRABILL, a cloud-based travel-agency operating system covering ticketing, accounting, inventory, CRM, and 26+ built-in reports for both IATA and Non-IATA agencies, with GDS integrations to Amadeus and Sabre and a shared T360 inventory backbone. The company extends this platform into adjacent verticals through dedicated products: an Online Travel Agency (OTA) booking engine indexing 50M+ flight queries and 2.5M+ hotels, a Hajj Management system used by 320+ agencies across 18+ countries for pilgrim tracking and visa processing, ERP BD (20+ modules for multi-branch finance and operations), CRM360, Hotel 360, Dokani retail POS, Restaurant 360, Recruit360 HR, Ecommerce Software, and an Aviation Flight Operations Management System (AFOMS).

The business operates multiple revenue streams: SaaS subscriptions priced per product (Trabill at ৳10,000/month or ৳1,00,000/year for Non-IATA agencies; Hajj Management at ৳600/month or ৳6,000/year; ERP BD at ৳1,000/month or ৳12,000/year; OTA at ৳120,000/year for the customized tier), white-label and customized enterprise licensing (negotiable for OTA Enterprise), and bespoke custom software development and IT consulting for enterprise and government clients. Distribution combines a self-serve SaaS funnel with performance-based freemium tiers, a direct enterprise sales motion, eight sister-concern subsidiaries (including G360 Tours and Travel in Australia, T360 Tours and Travels, Booking Expert.US, SOHI Airport Services, On The Way Ltd.) that act as both customers and resellers, and active participation in regional industry events (BTTF, Asian Tourism Fair, Basis Softexpo).

The company is led by Chairman Prof. Dr. Mahbubul Joarder, holds Microsoft Solutions Partner, AWS, and Google Cloud partner certifications, is PCI-DSS and GDPR compliant for its OTA platform, and reports a client footprint of 12,000+ active users across 20+ countries. Its headcount is not disclosed in the source data, and no funding rounds have been recorded, consistent with a bootstrapped, founder-controlled operating model.

Name

M 360 ICT LIMITED

Legal name

M360 ICT LTD.

Website

https://m360ict.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

M360 ICT Ltd. is a Bangladesh-based software company building SaaS platforms for travel agencies, Hajj/Umrah operators, hospitality, retail, and enterprise clients across 20+ countries, with TRABILL, OTA, and Hajj Management as its flagship products.

Ownership category

akta.pro rank

Product category

Travel Agency Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511), Travel Agencies (561510)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYTHALAGAB

Agency CRM, Sales Automation & Client Servicing

Travel & Hospitality/Travel Technology & Distribution Services/Travel Agency & TMC Technology (Mid/Back Office, CRM, Duty of Care)

SECONDARYTHALAFAI

Corporate Travel Booking Platforms (Online Booking Tools/SME)

Travel & Hospitality/Travel Technology & Distribution Services/Online Booking Platforms & Marketplaces (B2C/B2B)

SECONDARYTHAKANAA

Corporate Travel & Expense (T&E) Management Platforms

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Travel Management Software Solutions

SECONDARYTHALAMAN

Integrations, APIs & Automation (Middleware/iPaaS)

Travel & Hospitality/Travel Technology & Distribution Services/Travel Management Software

Keywords

• Travel agency software
• Online travel agency platform
• Hajj management software
• Enterprise resource planning
• Retail point of sale

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Trabill: Monthly and yearly subscription plans for travel agency management software, with performance-based free tier that converts to paid upon meeting minimum requirements. Separate pricing for IATA and Non-IATA agencies.
2. OTA Platform Licensing: White label (free if targets met), customized (120K/year with 2 APIs), and enterprise custom (negotiable) tiers. Minimum segment and sales targets apply.
3. Hajj Management Software: Free tier (with minimum service requirements), monthly (600 BDT), and yearly (6000 BDT) plans. Mobile app support included in paid tiers.
4. ERP BD Subscription: Monthly plan at 1000 BDT and yearly plan at 12000 BDT with full ERP access including finance, inventory, sales, and HR modules.
5. Custom Software Development: Bespoke SaaS platforms, internal workflow systems, and enterprise solutions. Professional services for implementation, integration, and DevOps.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

M360 ICT develops and sells cloud-based SaaS software for the travel industry, including TRABILL travel-agency management, an Online Travel Agency (OTA) booking platform, Hajj & Umrah management software, and Hotel 360. The company also offers adjacent operational SaaS products — ERP BD, CRM360, Dokani POS, Restaurant 360, Recruit360 and an ecommerce platform — alongside custom software development and IT consulting for enterprises and governments across 20+ countries.

Product overview

M360 ICT operates as a multi-product software company offering a portfolio of industry-specific SaaS solutions. The core offering centers on travel technology (TRABILL for travel agency management, Online Travel Agency platform, The Hotel 360, and Hajj Management Software), complemented by enterprise solutions (ERP BD, CRM360, Dokani POS) and niche products (Restaurant 360, Recruit360, Ecommerce Software). The products share a unified architecture approach with modular design, enabling cloud-based access, role-based dashboards, and cross-product integration through shared inventory systems like T360. The ecosystem includes subsidiary brands (On The Way Ltd., G360 Tours and Travel, T360 Tours and Travels, Booking Expert.US, Sohi Airport Services) that serve as both customers and distribution channels for the software products.

Differentiator

Problem solved

Functional benefit

Brands

• TRABILL: Travel Agency Management Software - a complete operating system for modern travel agencies supporting both IATA and Non-IATA agencies
• The Hotel 360
• Hajj Management Software
• Restaurant 360
• Recruit360
• Ecommerce Software
• Dokani
• ERP BD
• CRM360
• Flight Operation Management System (AFOMS)
• Online Travel Agency (OTA)
• Sohi

Quantifiable outcome

• 35% higher conversion for B2C portals
• +5 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature6 records

Partnerships

14 partnerships are on record, tiered core and supporting.

• Air IndiacoreTechnology or IntegrationStrategic partnership for airline integration and ticketing services. Air India flight operations integrated into M360 ICT's travel management platforms.
• AVSECsupportingTechnology or IntegrationAviation security partnership for integrated security compliance solutions within the travel technology ecosystem.
• DBL GroupcoreStrategic or Co-development PartnerStrategic partnership with DBL Group for collaborative technology development and business expansion initiatives.
• FlyDealcoreTechnology or IntegrationDeal aggregation and pricing partnership providing competitive travel deals through the OTA platform.
• Saudi Arabian AirlinescoreTechnology or IntegrationAirline partnership for Saudi Arabian Airlines ticketing and inventory integration supporting Hajj and Umrah travel services.
• Association of Travel Agents of Bangladesh (ATAB)coreStrategic or Co-development PartnerIndustry association partnership for travel technology standards, market development, and industry representation.
• Bangladesh Association of Software and Information Services (BASIS)coreStrategic or Co-development PartnerNational software industry association membership providing industry advocacy, standards, and market development.
• American Chamber of Commerce in Bangladesh (AMCHAM)supportingStrategic or Co-development PartnerChamber membership for US-Bangladesh business relations, networking, and market access.
• T360 Tours and TravelscoreChannel Partner/ Reseller/ DistributorSister concern serving as channel partner for distributing travel technology solutions globally. Part of M360 ICT's subsidiary ecosystem.
• G360 Tours and Travel Pty Ltd (Australia)coreChannel Partner/ Reseller/ DistributorAustralian subsidiary serving as channel partner for Oceania markets. Develops and distributes travel technology solutions in Australia.
• On The Way Ltd.supportingChannel Partner/ Reseller/ DistributorSister concern operating as channel partner for specialized travel services and technology distribution.
• Booking Expert USsupportingChannel Partner/ Reseller/ DistributorUS-based channel partner for booking technology and travel platform distribution in the American market.
• SOHI Airport ServicescoreChannel Partner/ Reseller/ DistributorAirport services company and sister concern providing ground handling and airport services integrated with M360 ICT's travel management systems.
• SabrecoreTechnology or IntegrationGDS integration partnership with Sabre for airline inventory, pricing, and booking capabilities within M360 ICT travel platforms.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Traveltek: Travel technology SaaS provider for OTAs, tour operators, and travel agents with dynamic packaging, search, and booking APIs. Comparable as a direct peer in the OTA and travel-agency technology category.
• Travelopro: Travel portal development company providing OTA, B2B/B2C booking engines, GDS/API integration, and travel agency software. Comparable as a direct peer in OTA platforms and travel technology development services.
• Tramada Systems: TMC mid/back-office SaaS for corporate travel agencies, providing booking, reporting, and accounting workflows. Comparable as a direct peer offering agency back-office and CRM SaaS very similar to TRABILL’s positioning.
• Lemax: Croatian SaaS company providing travel agency management software covering back-office, CRM, booking, and supplier management. Comparable as a direct peer delivering mid/back-office SaaS to tour operators and travel agencies similar to TRABILL.

Broad incumbents

• RateGain: Travel and hospitality SaaS platform offering rate intelligence, distribution, and OTA technology. Comparable as a broad incumbent with travel-tech solutions that intersect M360 ICT’s OTA and hotel distribution offerings.
• Amadeus: Global travel technology provider offering GDS, Altéa PSS, and Cytric Travel & Expense for corporate travel management. Comparable as a broad incumbent whose travel agency and corporate travel T&E platforms overlap with M360 ICT’s TRABILL and corporate travel offerings.
• Travelport (now part of Elenium): Global travel distribution and technology company with GDS, Travelport+, and agency retailing solutions. Comparable as a broad incumbent offering agency back-office and retailing tools that compete with M360 ICT’s TRABILL platform.
• Sabre Corporation: Global travel technology giant operating the Sabre GDS and an extensive portfolio of agency, airline, and hospitality software. Directly comparable as a broad incumbent whose GDS, agency back-office, and corporate booking solutions overlap with M360 ICT’s TRABILL, OTA, and TMC integrations.

Emerging players

• Qtech Software: India-based travel technology company serving OTAs, airlines, and travel enterprises with booking, reservation, and back-office platforms. Comparable as an emerging player addressing the same South Asian and emerging-market travel-tech niche.
• Hotelogix: Cloud-based hotel property management system for hotels, chains, and hostels with channel manager and booking engine. Comparable as an emerging player whose hotel management SaaS overlaps with M360 ICT’s The Hotel 360 product.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/m360-ict

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M 360 ICT LIMITED