B2B PORTALS LIMITED

Name

B2B PORTALS LIMITED

Legal name

B2B Portals Limited

Website

https://installerpro.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Fire and Security Field Service Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK)

akta.pro secondary industry

Invoicing, Billing & Accounts Receivable Automation (FSAGAJAC)

Keywords

• Fire security software
• Field service management
• Compliance management software
• Cloud installation software
• Engineer scheduling software

Headquarters

HQ city

Chelmsford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): Subscription-based access to cloud-based InstallerPro platform with four pricing tiers (Forms, Solo, Core, Plus) available on monthly or annual billing cycles. Additional revenue from additional engineers and office users.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

B2B Portals Limited sells InstallerPro, a cloud-based SaaS platform built from scratch by in-house UK programmers for UK fire and security companies. The software handles the full operational workflow — enquiry capture, job scheduling, engineer dispatch, contract and invoicing automation, compliance reporting to BS/ISO, SSAIB, NSI, BAFE and Gate Safe standards, and real-time integration with Alarm Receiving Centres via ARC Link. Customers subscribe on annual or monthly plans across four tiers (Forms, Solo, Core, Plus), with additional engineers and office users billed separately.

Product overview

InstallerPro is a unified cloud-based management software platform designed specifically for UK fire and security companies. The product line includes four pricing tiers: InstallerPro Forms (pay-as-you-go entry), Solo (single operator compliance), Core (full feature set for small-medium companies with ARC integration), and Plus (advanced features for large organisations). ARC Link is a real-time integration module enabling two-way connection with EMCS Alarm Receiving Centres. The platform is 100% written, maintained, and hosted in the UK, with built-in compliance to BS/ISO standards, SSAIB, NSI, BAFE, and Gate Safe.

Differentiator

Problem solved

Functional benefit

Products and services

• InstallerPro Cloud-based management software designed specifically for UK fire and security companies, providing job scheduling, compliance management, invoicing, engineer dispatch, real-time business intelligence, mobile engineer portal, master calendar and integration with Xero and ARC providers.
• InstallerPro Forms Zero-office-time pay-as-you-go web application for single-operator fire and security businesses with unlimited transactions, clients, sites and contacts, UK data storage and no contract commitment.
• ARC Link Real-time two-way integration module connecting InstallerPro with the EMCS Alarm Receiving Centre, enabling live alerts, access to ARC logs, client data and keyholder synchronisation, site information editing and remote engineer functions such as putting systems on test.

Quantifiable outcome

• ARC Link enables real-time two-way communication between Alarm Receiving Centres and point-of-service delivery
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature9 records

Partnerships

One partnership is on record.

• EMCScoreTechnology or Integration · 14 June 2023EMCS (Alarm Receiving Centre management system provider) partnered with InstallerPro to launch ARC Link - a real-time, two-way connection between EMCS and InstallerPro management software. The integration enables live alerts, log access, keyholder synchronisation, and remote engineer functions. Alerts from EMCS are shared live including fully-detailed logs enabling live responses in InstallerPro. Systems can be put on test directly from InstallerPro via link to EMCS technical support.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ServiceMax: ServiceMax (now GE Vernova/PTC) provides enterprise asset-centric field service management for complex equipment. Comparable in offering scheduling, compliance, and remote engineer functions but aimed at much larger industrial customers.
• Jobber: Jobber is a horizontal field service SaaS for home service businesses, offering scheduling, invoicing, and CRM. Larger and broader than InstallerPro but overlaps heavily on core scheduling and invoicing functionality for trade contractors.
• Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is an enterprise field service solution with scheduling, dispatch, and IoT integration. Represents a broad incumbent alternative that larger fire/security installers could adopt.
• ServiceTitan: ServiceTitan is a leading enterprise field service management platform for trades. While primarily US-focused and much larger, it represents the broad incumbent threat to InstallerPro's niche as it expands verticals and geographies.

Direct peers

• Commusoft: Commusoft is a UK-based field service management SaaS for plumbing, heating, and fire/security contractors. Direct competitor to InstallerPro in the same UK market with overlapping scheduling, compliance and engineer portal capabilities.
• Tradify: Tradify is job management software for trade businesses, with quoting, scheduling, invoicing and a mobile app for field engineers. Comparable to InstallerPro as a vertical-aligned trades SaaS with similar per-seat pricing and workflow coverage.
• simPRO: simPRO is field service management software for trade and service contractors including fire protection and security, with quoting, scheduling, invoicing and asset tracking. Comparable to InstallerPro as a vertical SaaS play targeting installer workflows in a similar product tier.
• ServiceTrade: ServiceTrade is a commercial service contractor platform offering job scheduling, compliance reporting, invoicing and field service workflows. While US-focused, it is the closest vertical competitor for fire & security and mechanical contractors with similar compliance-driven workflow features to InstallerPro.

Emerging players

• FieldAware: FieldAware is a field service management platform targeting service contractors. Comparable in scale and product scope to InstallerPro with similar job scheduling, compliance, and mobile engineer workflows.

Regional players

• GeoOp: GeoOp is a field service management platform popular with New Zealand and Australian trade contractors. Comparable product capability to InstallerPro but operating in a different geography, providing useful benchmarking on vertical SaaS economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/InstallerProSec
• LinkedInlinkedin.com/company/installerpro

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B2B PORTALS LIMITED