Yellowbridge Qld Ltd

What Yellowbridge Qld Ltd does

YellowBridge QLD is a not-for-profit community services organization headquartered in Toowoomba, Queensland, delivering housing, disability support, youth services, and home care services across the Darling Downs region (Toowoomba, Oakey, Dalby, Goondiwindi). Founded in 1976 by Desmond Orr as HHELP (Help Handicapped Enter Life Project), the organization has operated continuously for nearly five decades, rebranding to ASSERT Services in 2010 and YellowBridge QLD in 2015. Its portfolio comprises 14+ integrated service lines spanning community housing (Community Rent Scheme, Long Term Community Housing, Community Managed Studio Units, Employment and Education Housing), disability services (Individual Support, Supported Independent Living, Group Activities, The Workshop), aged care home services (Home Care Packages, Home Assist Secure, Home Modifications, Yard Maintenance), and youth services (The Haven transitional accommodation, Youth Driving Program, Youth Matters Housing). The organization also operates Collectables, a boutique op shop functioning as a social enterprise that provides retail training and employment for people with disabilities.

The organization's revenue model is dominated by Australian and Queensland Government funding, with NDIS plan funding for disability services, Home Care Package funding through My Aged Care for aged services, and Department of Housing and Public Works referrals for housing services. Pricing for disability support follows the NDIS Price Guide; community housing rents are set at 25% of assessable income or market rent (whichever is lower). A secondary revenue stream comes from donations, bequests, and fundraising initiatives (including the annual Yellow Bucket Appeal), plus social enterprise income from the Collectables op shop. Service delivery is direct-to-client through phone (1300 882 764), walk-in offices, and in-person support at client homes and community locations. The technology stack is non-proprietary, relying on the PROSIMS client/staff management system for operations. The organization carries 70+ support workers delivering approximately 140,720 combined service hours annually across 4,456 clients, and holds ISO 9001:2015, NRSCH Tier 2, NDIS Quality and Safeguards Commission, and Aged Care Quality Standards accreditations.

Name

Yellowbridge Qld Ltd

Legal name

YellowBridge QLD Ltd

Website

https://yellowbridgeqld.com.au

Company type

Private

Founded year

1976

Operating status

Operating

Short description

YellowBridge QLD is a not-for-profit community services organization in Toowoomba, Queensland, delivering housing, disability support, youth services, and home care across the Darling Downs region, funded primarily through Australian and Queensland Government programs and serving 4,456 clients annually.

Ownership category

akta.pro rank

Product category

Community Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Other Community Housing Services (624229)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Community housing services
• Disability support services
• Youth housing programs
• Home care packages
• Social enterprise operations

Headquarters

HQ city

Toowoomba

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: Primary revenue stream from Australian Government and Queensland Government funding for housing, disability support, aged care, and youth services programs.
2. NDIS Funding: Funding through National Disability Insurance Scheme for disability support services including individual support, supported independent living, and group activities.
3. Donations and Fundraising: Voluntary donations from individuals and organizations, including bequests, to support client services and special projects like the Yellow Bucket Appeal.
4. Social Enterprise - Collectables Op Shop: Boutique op shop selling donated quality items, providing employment and work experience opportunities for people with disability while generating revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

YellowBridge QLD is a not-for-profit community organisation that delivers housing, disability support, youth services, and home care services to vulnerable populations in the Toowoomba and Darling Downs region. The organisation manages community housing properties, provides NDIS-funded individual and supported independent living support, operates transitional youth accommodation, and delivers in-home aged care, home modifications, and yard maintenance services. It also runs the Collectables boutique op shop as a social enterprise providing employment training for people with disabilities.

Product overview

YellowBridge QLD is a not-for-profit community services organization offering a coordinated portfolio of housing, disability support, youth services, and home care services. The organization operates as a single integrated service provider rather than a platform-plus-modules architecture. Housing services include Community Rent Scheme, Community Managed Studio Units, Long Term Community Housing, and Employment and Education Housing. Disability support encompasses Individual Support, Supported Independent Living, Group Activities, and The Workshop (woodwork). Home Services include Home Care Packages, Home Assist Secure, Yard Maintenance, and Home Modifications. Youth Services feature The Haven (transitional accommodation), Youth Driving Program, and Youth Matters Housing. Special community initiatives include the Collectables boutique op shop (a social enterprise providing employment for people with disabilities), Posey of Kindness, and the annual Yellow Bucket Appeal. The organization serves the Toowoomba region and broader Darling Downs area, with partnerships including government funding from Australian and Queensland Governments.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Rent Scheme (CRS)

Quantifiable outcome

• 4,456 clients supported annually across all services
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major, supporting and continuing.

• Lifeline Darling Downs and South-West QueenslandcoreStrategic or Co-development Partner · 11 October 2022Joint launch of Not-For-Profit Workplace Health and Safety Network to improve workplace safety outcomes for staff. Both organizations united to share ideas and strategies for WHS.
• Toowoomba ToyotamajorStrategic or Co-development Partner · 10 December 2021Exclusive Vehicle Sponsor providing Toyota Yaris Cross hybrid vehicle, sedan and 8-seater van for youth services and disability support programs. Partnership began in 2016.
• Act for KidssupportingStrategic or Co-development Partner · 20 July 2021Collaborating organization in Youth Matters program network supporting disadvantaged youth in Toowoomba.
• Mission AustraliasupportingStrategic or Co-development Partner · 20 July 2021Collaborating organization in Youth Matters program network supporting disadvantaged youth in Toowoomba.
• RedCross Australia - YHARSsupportingStrategic or Co-development Partner · 20 July 2021Collaborating organization in Youth Matters program network supporting disadvantaged youth in Toowoomba.
• UTurn Youth ServicessupportingStrategic or Co-development Partner · 20 July 2021Collaborating organization in Youth Matters program network supporting disadvantaged youth in Toowoomba.
• Complete Driving SchoolcoreStrategic or Co-development Partner · 1 January 2016Provided discounted driving lessons for Youth Driving Program helping young people at The Haven obtain their driver's licence.
• McConachie StedmanmajorStrategic or Co-development PartnerMajor corporate partner supporting YellowBridge operations and community initiatives.
• JP Smith Recruitment & Human ResourcescontinuingStrategic or Co-development PartnerContinuing partner supporting YellowBridge through recruitment and human resources services.
• Priority Technology SolutionscontinuingTechnology or IntegrationContinuing partner providing technology solutions support.
• Wishbone CommunicationcontinuingGTM or Marketing PartnerContinuing partner providing marketing and communications support.
• Botanica Rose FarmcontinuingStrategic or Co-development PartnerContinuing partner in YellowBridge's partner network.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Mission Australia: National NFP providing youth housing, homelessness, mental health, and community services. Already a named collaborator in YellowBridge's Youth Matters program and serves an overlapping 'youth at risk' segment.
• Life Without Barriers: One of Australia's largest NFPs delivering disability, child and family, aged care, and youth services nationally. Comparable as a broad community services incumbent competing with YellowBridge in disability and youth segments across Australia.
• The Salvation Army Australia: National NFP operating aged care, disability, housing, and emergency relief services. Broad incumbent comparable to YellowBridge across housing, disability, and aged care service lines.
• Aruma (formerly House with No Steps): National NFP specialising in disability services including supported independent living, individual support, and community participation. Direct overlap with YellowBridge's NDIS disability service delivery model.

Regional players

• Yooralla: Victorian NFP providing disability services including supported independent living and individual support. Comparable in service mix and NDIS focus but operating in a different state jurisdiction than YellowBridge.

Direct peers

• Carers Queensland: Queensland NFP supporting people with disability and their carers through NDIS planning, individual support, and capacity building. Closely overlaps YellowBridge's disability support and SIL customer segments in Queensland.
• Anglicare Southern Queensland: Queensland NFP delivering disability, family, and community services including emergency relief and aged care. Geographic and segment overlap with YellowBridge in the Darling Downs and broader South East Queensland footprint.
• Wesley Mission Queensland: Queensland-based NFP providing housing, disability support, youth services, and aged care in the same state. Direct service overlap with YellowBridge across the community services stack.
• Churches of Christ in Queensland: Queensland faith-based NFP providing aged care, community housing, and disability services. Overlaps YellowBridge on home care, community housing, and disability support, with comparable regional Queensland footprint.
• BlueCare (UnitingCare Queensland): Queensland's largest NFP provider of home care, disability, and aged care services. Directly comparable as it serves the same NDIS and aged care client segments across Queensland with a substantially overlapping service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC0syeBZyN5mFuKolBXHPXMA
• Facebookfacebook.com/yellowbridgeqld
• LinkedInlinkedin.com/company/yellowbridge-qld

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Yellowbridge Qld Ltd