SIM Caribbean
SIM Caribbean is a Curaçao-based digital transformation specialist serving Dutch Caribbean governments and public-sector organizations with Drupal-based CMS, meeting management, webcasting, accessibility, and citizen engagement solutions delivered through its parent Shift2's ecosystem.
- Company typePrivate
- Founded2009
- HeadquartersWillemstad, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What SIM Caribbean does
SIM Caribbean is a Curaçao-headquartered digital transformation specialist serving government and public-sector organizations across the Dutch Caribbean, including Aruba, Curaçao, Sint Maarten, and the BES islands. Founded in 2009 as an extension of the Dutch SIMgroup, it operates as a subsidiary of Shift2 following the June 2024 merger of SIMgroup with Procura, and is led by Managing Director Wesley Eleonora. The company runs a lean local team of 1-10 employees that is supplemented by Shift2's network of 250+ professionals, giving it on-demand access to Dutch engineering and product capacity while maintaining an on-the-ground Caribbean presence.
SIM Caribbean firmographics
Firmographics- Name
- SIM Caribbean
- Legal name
- SIM Caribbean
- Website
- https://simcaribbean.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SIM Caribbean is a Curaçao-based digital transformation specialist serving Dutch Caribbean governments and public-sector organizations with Drupal-based CMS, meeting management, webcasting, accessibility, and citizen engagement solutions delivered through its parent Shift2's ecosystem.
- Ownership category
- akta.pro rank
SIM Caribbean industry classification
Industry- Product category
- E-Governance Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)
Keywords
Where SIM Caribbean is headquartered
LocationHeadquarters
- HQ city
- Willemstad
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
SIM Caribbean business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Digital Solutions and Software Subscriptions: Recurring subscription revenue from cloud-based digital solutions including website CMS, meeting management, webcasting, analytics, form building, and appointment management. Solutions are delivered through partner platforms with local implementation and support from SIM Caribbean.
- Microsite Monthly Subscription: Monthly subscription pricing for microsite solutions with one-time setup fees. $99/month recurring plus $1,260 one-time setup starting fee.
- Website Implementation Services: Professional services for website implementation including SIMsitekick consultancy, content migration, training, and onboarding. Sold as project-based engagements with custom pricing.
- Digital Accessibility Services: Accessibility audits, certifications, training, and consulting services delivered in partnership with Accessibility Desk. Includes quick scans, full WCAG-EM audits, and ongoing accessibility maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Microsite - Quick launch subsite solution |
| Other | Multi-year contract | Full SIMsite Drupal website implementation |
| Other | Multi-year contract | Digital Accessibility Services |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
SIM Caribbean product offering
Product offeringCore offering
SIM Caribbean manages digital transformation projects for Caribbean governments and public organizations, delivering a portfolio of digital solutions including Drupal-powered websites (SIMsite), paperless meeting management (iBabs), webcasting (SIMwebcast), web analytics (SIManalytic), incident reporting (Reppido), online forms (SIMform), appointment and queue management (JCC), WhatsApp business messaging (Eazy), text-to-speech accessibility (ReadSpeaker), social intranet (Embrace Social), and government catalogs (Felix). The company combines these technology solutions with professional services including digital accessibility audits, implementation consultancy (SIMsitekick), data-driven training, customer journey assessments, and SEO, serving over 180 local authorities across the Dutch Caribbean.
Product overview
SIM Caribbean offers a comprehensive digital transformation platform and services portfolio for Caribbean governments and public service organizations. The core product lineup includes SIMsite (Drupal-powered CMS), iBabs (digital meeting management), SIMwebcast (webcasting), SIManalytic (Matomo-powered analytics), Reppido (incident management), Felix (government catalog), SIMform (form builder), JCC solutions (appointment and queue management), Spotler Engage (webcare/social media), ReadSpeaker (text-to-speech), Eazy Dashboard (WhatsApp messaging), and Embrace Social (social intranet). These are complemented by professional services including Digital Accessibility Services, SIMsitekick Consultancy, Data-driven Work training, Customer Journey Assessment, and SIMsearch SEO services. The company operates as a subsidiary of Shift2 (formerly SIMgroup, merged with Procura in June 2024) and partners with over 11 solution partners including Conxillium, Shift2, Company Webcast, iBabs, ReadSpeaker, and Spotler.
Differentiator
Problem solved
Functional benefit
Brands
- SIMsite: Website platform powered by Drupal Content Management System, offering websites for service providers and local authorities with multilanguage support.
- SIMsitekick
- Felix
- SIMform
- SIManalytic
- SIMsearch
Products and services
- SIMsite (Drupal CMS) Comprehensive content management system built on Drupal for service providers and local authorities, offering multilingual websites from microsites to large-scale platforms with top-task prioritization, security, privacy, and accessibility compliance.
- Microsite Quick-launch subsite solution deployable within 7 days for temporary campaigns or small-scale initiatives, managed with SIMsite Drupal CMS and including guided tour setup; offered at $99/month subscription with $1,260 setup fee.
- iBabs Paperless Meetings Digital board portal for agenda management, document collaboration, annotations, voting, meeting minutes, and digital signatures; includes iBabs Connect video conferencing and Microsoft 365 integration. Trusted by 3,000+ organizations and 300,000+ users globally.
- SIMwebcast Live and on-demand webcasting platform for council meetings, parliaments, and public meetings, enabling real-time participation, chat integration, and speaker-linked archive search via RoyalCast technology.
- SIManalytic Matomo-powered web analytics platform with no data sampling, GDPR Manager, media analytics, visitor profiles, enhanced SEO features, conversion optimization, campaign tracking, and roll-up reporting; positioned as an alternative to Google Analytics with full data ownership.
- Reppido Incident Management Public space incident reporting system with geo-fencing, real-time status tracking, automated assignment to departments, and mobile operative updates for managing the full incident lifecycle.
- Felix Government Catalog Government products and services catalog providing a well-ordered overview of local authority offerings with standard B1 language descriptions, centrally managed information usable across multiple platforms, multilingual support, and automatic publishing scheduling.
- SIMform Online Form Builder Smart form builder with drag-and-drop fields, decision trees, multilingual support, digital accessibility compliance, SSL/PKI encryption, digital identification integration, and export capabilities; integrated with SIMmonitor for form analytics.
- JCC Appointment Management Online appointment scheduling, visitor registration, and queue management system with Outlook calendar integration, automatic time suggestions, and My Appointment app for visitor arrival reporting.
- JCC Queue Management System
Quantifiable outcome
- Microsite can be launched within 7 days
- +4 more outcomes
Companies that use SIM Caribbean
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles4 records
SIM Caribbean technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability9 records
Feature10 records
SIM Caribbean partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- EmbracecorePartnership to represent and implement Embrace Social - all-in-one social intranet and collaboration platform - across Caribbean region. Embrace Social brings together people, information, and daily workflows in accessible platform for government and public sector organizations.
- Accessibility DeskcorePartnership to make digital landscape in Caribbean more inclusive and accessible. Services include Quick Scan for accessibility issues, Full Accessibility Audit and Certification based on WCAG-EM standard, and Digital Accessibility Training programs.
- Chamber of Commerce ArubaminorStrategic partnership to advance digital transformation of Chamber's online services. Focus on revitalizing Chamber website, improving business registry access, and ensuring digital inclusivity for entrepreneurial community.
- Shift2 (formerly SIMgroup)coreParent company merger with Procura resulting in Shift2 brand (June 2024). SIM Caribbean continues as subsidiary due to strong local brand identity. Shift2 provides product development, implementation support, and access to Dutch innovation pipeline. Products built at Shift2 with support from Dutch team.
- Fundashon Alton PaasminorPartnership with disability foundation to enhance digital accessibility. ReadSpeaker TTS integration on foundation's website marks step toward digital inclusivity. Future plans include TTS technology for Papiamentu language.
- SpotlercoreStrategic partnership with Spotler NL for email marketing, webcare, social media management, and automation. Spotler Engage offers omnichannel customer service, chatbots, media monitoring, and WhatsApp Business API integration. Spotler AIgent for AI-powered engagement.
- ConxilliumcoreGroup of six innovative companies specialized in high-quality software for local government. Includes Beheervisie (Reppido), Procura, and others. Part of the same organizational ecosystem as Shift2. Provides Reppido incident management and JCC appointment management solutions.
- Company WebcastcoreMarket leader for high-end webcast and webinar solutions using RoyalCast Webcast Platform. Provides live and on-demand webcasting for council meetings, parliaments, and public meetings. Integration with iBabs for seamless meeting management.
- iBabscorePaperless and secure board portal solution for governance and decision-making. Supports companies with effective governance, efficient decision-making, and secured collaboration at board level. Includes iBabs Connect video conferencing integration.
- ReadSpeakercoreGlobal voice specialist providing lifelike text-to-speech in dozens of languages. Subsidiary of HOYA Corporation with offices in 15 countries and 10,000+ customers in 65 countries. Provides webReader, docReader, and formReader applications for accessibility.
- Reppido (Beheervisie)coreIncident report management system for public space reporting with geo-fencing. Manages full incident lifecycle from report to resolution with real-time tracking, automated assignment, and mobile operative updates.
- JCC SoftwarecoreProvides JCC Appointment Management and JCC Queue Management System. Appointment system includes Outlook integration, automatic time suggestions, and My Appointment app. Queue management includes Edge and Edge on Lift kiosk solutions with customizable branding.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
SIM Caribbean competitors and assessment
Company assessmentDirect peers
- OpenGov: OpenGov provides cloud software for state, local, and federal governments covering budgeting, permitting, and digital citizen services. Like SIM Caribbean, it focuses on modernizing government operations and citizen engagement through integrated digital platforms.
- Accela: Accela is a SaaS platform for government agencies covering civic engagement, permitting, licensing, and asset management. It overlaps with SIM Caribbean's e-governance and citizen engagement solutions for public authorities.
- Granicus: Granicus is a leading provider of government communications, digital experience, and webcasting platforms for public-sector organizations in North America and globally. It directly overlaps with SIM Caribbean's SIMwebcast, SIMsite CMS, and citizen engagement offerings for government clients.
- Company Webcast: Company Webcast provides the RoyalCast webcasting platform integrated into SIM Caribbean's SIMwebcast offering. It is a direct comparable for live and on-demand webcasting of council meetings, parliaments, and public meetings.
Broad incumbents
- Hootsuite: Hootsuite is a global social media management and scheduling platform. It overlaps with the Spotler Engage and Eazy Dashboard citizen engagement capabilities that SIM Caribbean distributes to government and public-sector clients.
- Sprinklr: Sprinklr is an enterprise customer experience and social media management platform used by large organizations including public-sector clients. It overlaps with the Spotler Engage webcare and omnichannel engagement layer in SIM Caribbean's stack.
- Tyler Technologies: Tyler Technologies is a large US-listed provider of software and services to the public sector, spanning justice, education, and civic services. It represents a broader incumbent alternative to SIM Caribbean's specialized government portfolio.
- Sitecore: Sitecore is an enterprise web content management and digital experience platform used by large organizations including government. It competes at the WCM layer where SIM Caribbean's SIMsite Drupal product operates.
- Civica: Civica is a UK-headquartered software and services company serving government, health, and regulated industries. It offers broader digital government platforms that overlap conceptually with SIM Caribbean's e-governance and public-sector digitization focus.
Emerging players
- Drupal Association ecosystem partners (e.g., Lullabot): Lullabot is a Drupal-focused digital agency that builds enterprise CMS and web platforms, including for public-sector clients. It is comparable to SIM Caribbean's SIMsite Drupal CMS practice and similar Drupal Premium Partners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SIM Caribbean social profiles
Digital presenceSIM Caribbean compliance and trust
Trust signalCompliance8 records
SIM Caribbean financial estimates
Financial estimateRevenue estimate
Valuation estimate
SIM Caribbean leadership team
Management profileNumber of profiles
Profiles1 record
SIM Caribbean funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SIM Caribbean M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SIM Caribbean
What does SIM Caribbean do?
SIM Caribbean manages digital transformation projects for Caribbean governments and public organizations, delivering a portfolio of digital solutions including Drupal-powered websites (SIMsite), paperless meeting management (iBabs), webcasting (SIMwebcast), web analytics (SIManalytic), incident reporting (Reppido), online forms (SIMform), appointment and queue management (JCC), WhatsApp business messaging (Eazy), text-to-speech accessibility (ReadSpeaker), social intranet (Embrace Social), and government catalogs (Felix). The company combines these technology solutions with professional services including digital accessibility audits, implementation consultancy (SIMsitekick), data-driven training, customer journey assessments, and SEO, serving over 180 local authorities across the Dutch Caribbean.
Is SIM Caribbean a public or private company?
SIM Caribbean is a private company. It is classified as corporate owned and is currently operating.
When was SIM Caribbean founded?
SIM Caribbean was founded in 2009. It employs 1 to 10 people.
Where is SIM Caribbean based?
SIM Caribbean is headquartered in Willemstad, Netherlands, in the Europe region.
How does SIM Caribbean make money?
Four revenue lines are on record. Digital Solutions and Software Subscriptions are the primary driver. The others are microsite Monthly Subscription, website Implementation Services and digital Accessibility Services.
Who are SIM Caribbean's main competitors?
Direct peers on record are OpenGov, Accela, Granicus and Company Webcast. Broad incumbents are Hootsuite, Sprinklr, Tyler Technologies, Sitecore and Civica. Drupal Association ecosystem partners (e.g., Lullabot) is listed as an emerging player.
Does SIM Caribbean have an API?
No public API is recorded for SIM Caribbean.
What industry is SIM Caribbean in?
SIM Caribbean's product category is E-Governance Software. Its primary akta.pro industry code is HDAEAGAK, Web Content Management (WCM) & Experience Platforms (Content Services). Its NAICS code is 54151 and its SIC code is 7372.