What BITES LIMITED does

Bites, doing business as Bites Limited, is a US-based food delivery platform that positions itself as a lower-cost alternative to DoorDash and Uber Eats by charging restaurants a flat $1 per order instead of the ~30% commission plus advertising fees typical of incumbent aggregators. Consumers order through a mobile app (iOS App Store and Google Play) or website at in-store menu prices with no markups, and restaurants retain full ownership of guest and loyalty data, including CRM access. The company also operates a POS Consortium under which point-of-sale partners earn 0.5% of GMV from transaction fees that would otherwise be captured by third-party platforms.

The platform is distributed through three primary channels: native iOS and Android applications, a consumer website at withbites.com, and conversational AI assistants including ChatGPT, Claude, Perplexity, Gemini, and Grok for voice and text-based restaurant discovery and ordering. Bites claims 1K+ restaurants on the network, 1M+ orders placed, and $6M+ in cumulative savings versus traditional delivery platforms, with restaurant listings currently concentrated in Bay Area markets including Hayward, Berkeley, San Jose, and San Francisco. Both independent restaurants (such as Curry Pizza House, Himalayan Bite, Souvla, and Eureka) and national chains (Chipotle, Sweetgreen, IHOP, Jollibee, and Buffalo Wild Wings) participate on the platform.

Bites monetizes primarily through the $1 per order transaction fee charged to restaurants and through the 0.5% GMV economics routed to POS partners; the company does not disclose revenue, headcount, funding history, or management team information. Legal and infrastructure references link the operating brand to a Delivery Collective domain, though no formal parent-subsidiary structure is publicly documented. The company is privately held and actively operating.

Name

BITES LIMITED

Legal name

BITES LIMITED

Website

https://withbites.com

Company type

Private

Founded year

2023

Operating status

Operating

Short description

Bites is a US-based food delivery platform that charges restaurants a flat $1 per order instead of ~30% commissions, connecting consumers to local and chain restaurants at in-store prices through mobile apps, website, and AI-assistant integrations.

Ownership category

akta.pro rank

Product category

Food Delivery Marketplace

NAICS

Limited-Service Restaurants (722513)

SIC

Retail-Eating Places (5812)

akta.pro primary industry

Restaurant Meal Delivery Platforms & Aggregators (AFAIAMAA)

Keywords

• Food delivery platform
• Restaurant marketplace
• POS integration
• AI ordering
• Flat fee delivery

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel

Revenue model

1. Restaurant Transaction Fees: $1 flat fee per order charged to restaurants instead of 30% commissions taken by DoorDash/Uber Eats. This is the primary revenue stream.
2. POS Transaction Fees: 0.5% of GMV returned to POS partners through the POS Consortium model. Bites routes transaction fees back to POS providers instead of capturing them.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Bites operates a food delivery network connecting consumers with local restaurants at in-store menu prices. Restaurants are charged a flat $1 fee per order instead of the 30% commissions imposed by DoorDash and Uber Eats, and 100% of delivery fees are passed to drivers. The platform serves three audiences via a mobile app, website, and integrations with AI assistants (ChatGPT, Claude, Perplexity, Gemini, Grok).

Product overview

Bites is a food delivery platform operating as a single unified network that connects consumers with local restaurants at in-store prices rather than the inflated menu prices typical of competitors. The platform serves three primary segments: consumers using the mobile app or AI assistants (ChatGPT, Claude, etc.) for ordering; restaurant partners paying a $1 flat fee per order instead of 30% commissions; and POS (Point of Sale) system providers joining the POS Consortium to reclaim transaction fees. The network differentiates through transparent pricing, restaurant ownership of customer data, and AI-powered ordering capabilities.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Restaurants save ~$6M+ compared to traditional delivery platform fees
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature1 record

Partnerships

One partnership is on record.

• POS PartnerscoreTechnology or IntegrationPOS Consortium partnership where point-of-sale partners earn 0.5% of GMV from transaction fees that DoorDash has been pocketing. Bites routes all orders through existing POS systems, allowing partners to reclaim transaction fees, customer data, and AI ordering coverage.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Grubhub: Legacy US food delivery marketplace (now owned by Wonder). Operates a similar consumer-restaurant two-sided marketplace with comparable commission structure.
• Caviar (Block): Premium food delivery service from Square/Block focused on higher-end restaurants. Comparable marketplace model with a similar restaurant-data and curation angle.
• Chowbus: Asian-cuisine-focused food delivery platform with a flat-fee, lower-commission model similar to Bites. Most directly comparable on pricing philosophy and restaurant-friendly positioning.
• Uber Eats: Global food delivery arm of Uber, the second-largest US third-party food delivery platform. Directly comparable marketplace model and competitor in restaurant commission economics.
• Slice: Specialty food delivery platform focused on independent pizzerias with a restaurant-friendly commission model. Comparable as a lower-fee, restaurant-aligned delivery alternative.
• DoorDash: Largest US third-party food delivery marketplace charging ~30% commission. Bites is positioned explicitly as the lower-fee alternative, with identical three-sided marketplace dynamics (consumers, restaurants, and logistics).

Others

• Toast: Leading restaurant POS provider that Bites' POS Consortium explicitly references as a partner-type channel. Relevant ecosystem participant representing the B2B distribution side of Bites' model.
• CloudKitchens (Travis Kalanick): Ghost kitchen operator enabling delivery-only restaurant brands. Ecosystem participant that shares the thesis of reducing third-party delivery friction for restaurants.

Emerging players

• Goldbelly: Specialty food delivery marketplace shipping iconic restaurant foods nationwide. Comparable as an alternative, restaurant-direct ordering platform with reduced middleman fees.
• Wonder: Delivery-focused food hall concept acquiring Grubhub; offers curated restaurant delivery experience. Adjacent competitor addressing same consumer pain points around delivery value and quality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BITES LIMITED