Bento
BENTO Asian Kitchen + Sushi is a privately held fast-casual pan-Asian restaurant chain founded in 2002 in Florida, operating 14+ locations statewide with dine-in, takeout, direct and third-party delivery, mobile ordering, catering, and a Spendgo-powered loyalty program.
- Company typePrivate
- Founded2002
- HeadquartersOrlando, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Bento does
BENTO Asian Kitchen + Sushi is a privately held fast-casual pan-Asian restaurant chain founded in 2002 in Gainesville, Florida, and operating exclusively within the state. The chain operates 14+ physical locations across Central Florida (Orlando-Waterford Lakes, Downtown Orlando, Dr. Phillips, Lake Nona, Winter Park, Kissimmee, Winter Garden), North Florida (Gainesville-Archer, Gainesville-Newberry-original, Jacksonville-Town Center), and South Florida (Davie, Dania Beach, Boca Raton, Pembroke Pines). Its menu spans Japanese, Thai, Korean, and Vietnamese-influenced items including fresh-made sushi rolls, build-your-own poke bowls, grilled protein bowls, stir fry, curry, noodles, fried rice, and handcrafted boba teas and specialty drinks, with a Little Dragons kids' menu for children 12 and under. Average item pricing is anchored by Everyday Value Bowls at $10.00–$10.95 and Happy Hour (Mon–Fri 2–5PM, dine-in only) at $4–$6 per item.
The company operates a multi-channel revenue model spanning dine-in counter service, takeout, direct delivery via its own ordering platform (order.eatatbento.com), third-party delivery via UberEats, full-service catering (catering.eatatbento.com) with tiered bundles (V.I.P., Royal, Signature, Imperial) for corporate events, weddings, and private parties, and a community fundraising program where participating organizations retain 20% of event sales. The technology stack is conventional restaurant infrastructure: a web-based ordering platform, native iOS and Android mobile apps with exclusive app-only savings, an integrated Spendgo-powered BENTO Rewards loyalty program, and self-order kiosks at select locations. Customer segments include individual consumers (primary), families with children, corporate clients, event hosts, and nonprofit organizations. There is no disclosed AI/ML capability, proprietary technology platform, public API, external funding, M&A activity, or executive leadership team information in the source data — ownership is undisclosed but the entity is privately held and Florida-based ([email protected]).
Bento firmographics
Firmographics- Name
- Bento
- Legal name
- BENTO Asian Kitchen + Sushi
- Website
- https://eatatbento.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- BENTO Asian Kitchen + Sushi is a privately held fast-casual pan-Asian restaurant chain founded in 2002 in Florida, operating 14+ locations statewide with dine-in, takeout, direct and third-party delivery, mobile ordering, catering, and a Spendgo-powered loyalty program.
- Ownership category
- akta.pro rank
Bento industry classification
Industry- Product category
- Fast-Casual Pan-Asian Restaurant
- NAICS
- Limited-Service Restaurants (722513), Caterers (72232), Restaurants and Other Eating Places (72251)
- SIC
- Retail-Eating Places (5812), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Asian Fast Casual (Pan-Asian, Chinese, Japanese, Thai, Korean) (THAFABAE)
- akta.pro secondary industries
- Salad & Bowl Concepts (Grain/Protein/Healthy Bowls) (THAFABAF), Full-Service Catering (Off-Premise) (HSACAGAA)
Keywords
Where Bento is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
Bento business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Dine-In Service: Customers order at counter and dine in casual restaurant environment with indoor seating and outdoor patio options at select locations.
- Takeout and Delivery: Direct online ordering via website and mobile app, plus third-party delivery through UberEats. Covers pickup, delivery, dine-in, and catering services.
- Catering Services: Corporate events, weddings, private parties, holiday gatherings. Offers curated bundles (V.I.P., Royal, Signature, Imperial) plus customizable platters for sushi, hot entrees, poke bowls, and sides.
- Fundraising Events: Community fundraiser program where organizations keep 20% of event sales. Available in-store and online.
- BENTO Rewards Program: Loyalty program allowing customers to earn points on every order, online or in-store.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Happy Hour Specials |
| Unit Pricing | Pay-as-you-go | Everyday Value Bowls |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Bento product offering
Product offeringCore offering
BENTO Asian Kitchen + Sushi is a fast-casual pan-Asian restaurant chain operating 14+ dine-in locations across Florida, serving made-to-order sushi rolls, Build-A-Poke customizable bowls, rice and noodle bowls, bento boxes, stir fry, curry, and handcrafted boba teas. The chain generates revenue through dine-in service, takeout, direct delivery via its website and mobile app, third-party delivery through UberEats, and a dedicated full-service catering program for corporate and private events.
Product overview
BENTO Asian Kitchen + Sushi is a fast-casual pan-Asian restaurant chain with locations across Florida (Central Florida: Orlando-Waterford Lakes, Winter Garden-Plant Street Market, Kissimmee, Downtown Orlando, Dr. Phillips, Lake Nona, Winter Park; North Florida: Gainesville-Archer, Gainesville-Newberry, Jacksonville-Town Center; South Florida: Davie, Dania Beach, Boca Raton, Pembroke Pines). The company operates a multi-channel ordering ecosystem centered on its core BENTO Online Ordering Platform (order.eatatbento.com) and native BENTO Mobile App (iOS/Android), supplemented by catering services through the dedicated catering.eatatbento.com portal and a BENTO Rewards loyalty program powered by SpendGo. The culinary portfolio spans five primary product lines: (1) Grill, Stir Fry, Sauce 'n' Toss, and Curry entrees served as rice bowls, noodle bowls, bento boxes, or fried rice bowls; (2) Noodles and Fried Rice dishes; (3) Signature Sushi Bowls, Build-A-Poke, Classic Rolls, and Signature Rolls; (4) Handcrafted Drinks including boba tea, frozen drinks, and specialty beverages; and (5) catering services with bundled platters (V.I.P., Royal, Signature, Imperial), sushi platters, hot entree platters, and fundraising programs. Promotional offerings include Happy Hour (Monday-Friday, 2-5PM) and Everyday Value Bowls at everyday low prices.
Differentiator
Problem solved
Functional benefit
Products and services
- BENTO Restaurant Dine-in Service Counter-service fast-casual pan-Asian dining across 14+ Florida locations featuring indoor seating and outdoor patio options at select restaurants. Customers order at the counter and dine in; Lake Nona location also features self-order kiosks.
- BENTO Online Ordering Platform
Quantifiable outcome
- 20% of event sales donated back to organizations during fundraisers
Companies that use Bento
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Bento technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Bento partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- UberEatsminorUberEats is a third-party delivery marketplace partner providing delivery services for BENTO locations. Customers can order BENTO through UberEats for added convenience. Available at select BENTO locations including Winter Garden (express location), Davie, Boca Raton, Pembroke Pines, Gainesville Archer, Gainesville Newberry, Jacksonville Town Center, Lake Nona, Downtown Orlando, and Orlando Waterford Lakes.
- SpendgocoreSpendgo provides the BENTO Rewards loyalty program platform. Customers sign up free to earn points on every order, online or in-store. The rewards program drives customer retention and engagement.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Bento competitors and assessment
Company assessmentDirect peers
- Pei Wei Asian Kitchen: Pan-Asian fast-casual chain offering wok bowls, sushi, and noodles for dine-in, takeout, and delivery. Closely comparable to BENTO in cuisine breadth, price point, and counter-service model.
- Sweetfin: Fast-casual poke and sushi bowl chain with customizable bowls and sushi offerings. Closely comparable to BENTO's Build-A-Poke and sushi roll menu in product mix and counter-service format.
- Bento Sushi: Canadian sushi and Asian grab-and-go concept with packaged sushi, bowls, and bentos sold at grocery and foodservice. Comparable to BENTO in Asian bento/sushi product positioning, though primarily a packaged retail concept rather than full-service restaurant.
- Pokeworks: Poke bowl fast-casual chain with build-your-own bowls and a California-rooted concept that has expanded to multiple states. Directly comparable to BENTO's Build-A-Poke menu line and bowl-led value proposition.
- Waba Grill: Fast-casual chain specializing in grilled chicken and protein bowls with Asian-inspired sides and sauces. Comparable to BENTO's grill bowl format and value-driven positioning.
- Flame Broiler: Fast-casual Asian bowl chain focused on flame-grilled chicken, beef, and tofu rice bowls with healthy positioning. Comparable to BENTO in bowl-led menu and counter-service dining model.
- Sarku Japan: Quick-service sushi and teriyaki chain operating primarily in malls and shopping centers. Comparable to BENTO in its sushi and Asian grill offering and counter-service fast-casual delivery.
- Teriyaki Madness: Fast-casual Asian bowl franchise serving grilled teriyaki bowls, noodles, and appetizers across multiple U.S. states. Comparable to BENTO in bowl-centric format, casual dining experience, and multi-unit franchise-style expansion.
Broad incumbents
- Panda Express: Largest American Chinese fast-food chain operating thousands of locations nationwide with a broad Asian (mainly Chinese) wok-style menu. Comparable to BENTO as a broader incumbent in Asian fast-casual/quick-service with overlapping customer occasions.
- Kura Sushi: Technology-enabled sushi restaurant chain using revolving conveyor belt and tablet ordering. Comparable to BENTO in sushi-led menu focus, though operates as a larger broader incumbent with a distinct dining format.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Bento social profiles
Digital presenceBento financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bento leadership team
Management profileNumber of profiles
Bento funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bento M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bento
What does Bento do?
BENTO Asian Kitchen + Sushi is a fast-casual pan-Asian restaurant chain operating 14+ dine-in locations across Florida, serving made-to-order sushi rolls, Build-A-Poke customizable bowls, rice and noodle bowls, bento boxes, stir fry, curry, and handcrafted boba teas. The chain generates revenue through dine-in service, takeout, direct delivery via its website and mobile app, third-party delivery through UberEats, and a dedicated full-service catering program for corporate and private events.
Is Bento a public or private company?
Bento is a private company. It is classified as unknown and is currently operating.
When was Bento founded?
Bento was founded in 2002. It employs 501 to 1,000 people.
Where is Bento based?
Bento is headquartered in Orlando, United States, in the North America region.
How does Bento make money?
Five revenue lines are on record. Dine-In Service is the primary driver. The others are takeout and Delivery, catering Services, fundraising Events and BENTO Rewards Program.
Who are Bento's main competitors?
Direct peers on record are Pei Wei Asian Kitchen, Sweetfin, Bento Sushi, Pokeworks, Waba Grill, Flame Broiler, Sarku Japan and Teriyaki Madness. Broad incumbents are Panda Express and Kura Sushi.
Does Bento have an API?
No public API is recorded for Bento.
What industry is Bento in?
Bento's product category is Fast-Casual Pan-Asian Restaurant. Its primary akta.pro industry code is THAFABAE, Asian Fast Casual (Pan-Asian, Chinese, Japanese, Thai, Korean), with a secondary code of THAFABAF, Salad & Bowl Concepts (Grain/Protein/Healthy Bowls). Its NAICS code is 722513 and its SIC code is 5812.