Air Host Management Inc.
AirHost is a Singapore-headquartered cloud SaaS company that provides an all-in-one hospitality management system (PMS, channel manager, contactless check-in, and AI guest communication) for vacation rentals, hotels, and hostels across Japan and Southeast Asia.
- Company typePrivate
- Founded2015
- HeadquartersTokyo, Japan
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Air Host Management Inc. does
Air Host Management Inc., operating as AirHost, is a Singapore-incorporated private limited company (AirHost Pte Ltd, UEN 201606842M) that builds a cloud-based hospitality management SaaS platform. Founded in 2015 in Tokyo by three co-founders (Takashi Obatake, Kenichi Izawa, Ziwei Zhou) and now headquartered in Singapore at 77 High Street with a Tokyo regional office, the company serves vacation rental operators, hotels, hostels, and ryokans primarily across Japan and Southeast Asia, with 700+ customer companies and 9,216+ managed properties per its homepage.
The product portfolio centers on AirHost ONE, offered in two editions: AirHost ONE HMS (a unified Property Management System, Channel Manager, and Booking Engine) and AirHost ONE Guest Experience (contactless check-in/check-out, AI identity verification, unified inbox, CRM, and upselling). Supporting modules include Workflow Automation, Auto Payment Collection (Stripe and GMO Epsilon), IoT Smart Lock Integration with eight lock providers, an AI Assistant (reservation-aware generative AI for guest communication), and a full-service Property Management Service (運用代行) for outsourced operations. The platform integrates with 40+ OTA partners, including top-tier Airbnb Preferred+ and Booking.com Premier Partner status (2025-2026), and offers JavaScript APIs and SDKs.
Revenue is generated through quote-based annual subscriptions across Lite/Pro/Premium tiers for both HMS and Guest Experience (with volume discounts for 40+ rooms), 15-20% commission plus ¥25,000 setup fees for the managed property service, and transactional payment processing. Go-to-market is a hybrid of product-led self-serve sign-up at cloud.airhost.co and enterprise field sales with personalized demos. The company has no disclosed venture funding or institutional investors, is privately held, and has not completed any M&A activity.
Air Host Management Inc. firmographics
Firmographics- Name
- Air Host Management Inc.
- Legal name
- AirHost Pte Ltd
- Website
- https://airhost.sg
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Short description
- AirHost is a Singapore-headquartered cloud SaaS company that provides an all-in-one hospitality management system (PMS, channel manager, contactless check-in, and AI guest communication) for vacation rentals, hotels, and hostels across Japan and Southeast Asia.
- Ownership category
- akta.pro rank
Air Host Management Inc. industry classification
Industry- Product category
- Hospitality Management Software
- NAICS
- Services to Buildings and Dwellings (5617), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Traveler Accommodation (7211)
- SIC
- Services-Computer Integrated Systems Design (7373), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Full-Service Vacation Rental Property Management (THAMAKAA)
- akta.pro secondary industries
- Digital Check-in/Check-out & Keyless Entry (THALACAG), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE), Full-Service Vacation Rental Property Management (BPAJAIAA), Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI), Lodging & Vacation Rental Booking Platforms (BPAMAIAC)
Keywords
Where Air Host Management Inc. is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
Air Host Management Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- AirHost ONE HMS Subscription: Subscription-based pricing for Channel Manager + PMS with three tiers (Lite, Pro, Premium). Volume discounts available for 40+ rooms. Quote-based pricing requiring contact with sales.
- AirHost ONE Guest Experience Subscription: Contactless check-in solution + upselling subscription with Lite, Pro, and Premium tiers. Quote-based pricing.
- Property Management Services: Full-service property management outsourcing including listing optimization, dynamic pricing, guest communication, cleaning coordination. Fees are commission-based (15-20% + tax) plus initial setup fees.
- Payment Processing: Integrated payment solutions through Stripe with automatic authorization and payment collection. PCI DSS compliant.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | HMS Lite - Basic Channel Manager + PMS features |
| Subscription | Annual | HMS Pro - Mid-tier with advanced features |
| Subscription | Annual | HMS Premium - Full-featured enterprise tier |
| Subscription | Annual | Guest Experience Lite - Basic contactless check-in |
| Subscription | Annual | Guest Experience Pro - Enhanced with video verification |
| Subscription | Annual | Guest Experience Premium - Full AI verification and advanced upsell |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Air Host Management Inc. product offering
Product offeringCore offering
AirHost ONE is a cloud-based all-in-one hospitality management platform combining Property Management System (PMS), Channel Manager, Booking Engine, contactless Guest Experience, automated messaging, payment processing, IoT smart lock integration, and AI-powered guest communication and identity verification. The platform targets vacation rental owners, property management companies, hotels, resorts, and hostels in Japan, Singapore, and broader Southeast Asia, with a complementary full-service property management outsourcing offering.
Product overview
AirHost Pte Ltd is a cloud-based hospitality management SaaS company offering an all-in-one platform for hotels, hostels, and vacation rentals. The product portfolio centers on AirHost ONE, which is offered in two editions: (1) AirHost ONE HMS (Hospitality Management System) — combining PMS, Channel Manager, and Booking Engine in a unified platform with automation, payment, and IoT lock tools; and (2) AirHost ONE Guest Experience — a contactless check-in and upselling product. Supporting modules include Workflow Automation, Auto Payment Collection, IoT Smart Lock Integration, Property Management Service (outsourced operations), and AI Assistant. The platform serves properties in Japan and Southeast Asia, managing 16,000+ rooms across 700+ customers, with integrations across 40+ OTAs, payment gateways (Stripe, GMO Epsilon), smart lock providers, and third-party channel managers.
Differentiator
Problem solved
Functional benefit
Products and services
- AirHost ONE (HMS)
- AirHost ONE (Guest Experience)
- Property Management Service (運用代行サービス)
Quantifiable outcome
- 30% reduction in staff working hours through automated room allocation and messaging functions
- +1 more outcomes
Companies that use Air Host Management Inc.
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Air Host Management Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration42 records
AI capability8 records
Feature5 records
Air Host Management Inc. partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and major.
- AirbnbcoreAirbnb Preferred/Preferred+ Software Partner providing API integration for channel management, reservation synchronization, and guest communication. Deep integration enabling seamless booking management across Airbnb listings.
- Booking.comcorePremier Connectivity Partner (top-tier status) for Booking.com platform integration. Enables real-time synchronization of reservations, availability, and pricing across Booking.com listings.
- StripecoreIntegrated payment gateway providing secure online payment processing, automatic authorization, and payment collection. PCI DSS compliant payment solution.
- GMO EpsilonmajorPayment services integration for secure and convenient payment processing in the Japanese market. Announced November 2024.
- Google Vacation Rental/HotelmajorIntegration with Google Vacation Rentals and Google Hotels for expanded global reach through world's largest search engine.
- ExpediamajorAPI integration with Expedia for reservation synchronization and channel management. AirHost recognized as only Preferred+ Connectivity Partner in Japan.
- AgodamajorIntegration with Agoda online travel agency headquartered in Singapore with 2.9 million properties listed worldwide.
- RemoteLOCKmajorWiFi-enabled smart lock integration providing remote access control software. Allows PIN code management and keyless entry synchronized with reservations.
- KEYVOXmajorAccess management platform combining service and device for all kinds of keys. Integration for seamless smart lock management.
- Keycafe SmartboxmajorOnly smart key box in Japan integrated with Airbnb. Provides key management and check-in system integration.
- KEY STATIONmajor24-hour key remote management system with key boxes and check-in system. Full integration for key management automation.
- LINKEY PLUSmajorSmart lock integration partnership for enhanced guest access management and keyless entry solutions.
- Baycom Smart LockmajorElectronic lock service provided by Hankyu Hanshin Toho Group's Baycom. IoT smart lock integration for hospitality properties.
- PriceLabsmajorRevenue management integration for data-driven dynamic pricing. PriceLabs serves over 135 countries with 300,000 listings for smart pricing strategies.
- TemairazumajorThird-party channel manager integration enabling seamless operation with AirHost system without business disruptions.
- Singapore Tourism BoardcoreRecognized as EVA-Ready by STB for implementing facial recognition technology for automated guest immigration and checkpoints with fully contactless check-in solutions.
- Rakuten TravelmajorOne of the largest online travel reservations platforms in Japan with top registered number of accommodation facilities. Deep API integration.
- Jalan.netmajorOne of the largest online hotels and ryokans booking sites in Japan operated by Recruit group. API integration for booking management.
- VRBOmajorWorld's leading vacation rental online booking platform with over 2 million bookable vacation rentals in 190+ countries. API integration.
- Trip.commajorLeading online travel agency with more than 1.4 million hotels in over 200 countries. API integration for global reach.
- TravelokamajorLeading travel and lifestyle super-app in Southeast Asia. Integration for expanded regional reach.
- HostelWorldmajorHostel booking platform for wider bookings. Integration for hostel segment targeting.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Air Host Management Inc. competitors and assessment
Company assessmentDirect peers
- Guesty: Guesty is a leading vacation rental management platform offering PMS, channel manager, and automation tools for property managers and hosts. It directly competes with AirHost's HMS in the vacation rental SaaS category, targeting multi-property operators with a comparable feature set.
- Hostaway: Hostaway provides a vacation rental management system with channel manager, PMS, and automation tools for short-term rental managers worldwide. It is a direct competitor to AirHost in the channel manager and unified inbox functionality that AirHost's HMS delivers.
- Lodgify: Lodgify is a vacation rental software platform with booking websites, channel manager, and PMS targeted at individual hosts and small property managers. It directly competes with AirHost in the booking engine and channel manager space for the 1-5 properties segment.
Emerging players
- Little Hotelier: Little Hotelier is a property management system designed for small hotels, B&Bs, and vacation rentals with channel manager and booking engine functionality. It targets the same individual host and small property segment as AirHost's Lite tier.
- Tokeet: Tokeet is a vacation rental management platform combining PMS, channel manager, and automation workflows for short-term rental managers. It overlaps with AirHost's HMS offering for the small-to-mid property manager segment.
Others
- PriceLabs: PriceLabs is a dynamic pricing and revenue management solution for vacation rentals and short-term rentals, integrated with AirHost's HMS as a partner. It is a thematically adjacent company in the hospitality tech stack, enabling comparable go-to-market with property managers though not a direct HMS competitor.
Broad incumbents
- Mews: Mews is a leading hospitality operating system for hotels and serviced apartments, offering PMS, payments, and guest experience tools. As a well-capitalized global incumbent, it competes with AirHost ONE in the hotels and contactless check-in segments.
- Cloudbeds: Cloudbeds is a globally established hospitality management suite combining PMS, channel manager, and booking engine for hotels, hostels, and vacation rentals. It is a broader incumbent competing with AirHost ONE across all three of AirHost's primary product lines.
- SiteMinder: SiteMinder is a global hotel commerce platform with channel manager, booking engine, and guest management solutions serving hotels of all sizes. It competes with AirHost's Channel Manager and Booking Engine products in the hotel and broader lodging category.
Regional players
- Tujia (Tujia.com): Tujia is a major Chinese vacation rental and short-term rental platform offering PMS and channel manager capabilities to property managers across China. It is a regional peer sharing the same vacation rental SaaS category but operating primarily in the Chinese market rather than Japan/Southeast Asia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks3 records
Key highlights6 records
Customer concentration
Air Host Management Inc. social profiles
Digital presenceAir Host Management Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Air Host Management Inc. leadership team
Management profileNumber of profiles
Profiles3 records
Air Host Management Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Air Host Management Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Air Host Management Inc.
What does Air Host Management Inc. do?
AirHost ONE is a cloud-based all-in-one hospitality management platform combining Property Management System (PMS), Channel Manager, Booking Engine, contactless Guest Experience, automated messaging, payment processing, IoT smart lock integration, and AI-powered guest communication and identity verification. The platform targets vacation rental owners, property management companies, hotels, resorts, and hostels in Japan, Singapore, and broader Southeast Asia, with a complementary full-service property management outsourcing offering.
Is Air Host Management Inc. a public or private company?
Air Host Management Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Air Host Management Inc. founded?
Air Host Management Inc. was founded in 2015.
Where is Air Host Management Inc. based?
Air Host Management Inc. is headquartered in Tokyo, Japan, in the Asia region.
How does Air Host Management Inc. make money?
Four revenue lines are on record. AirHost ONE HMS Subscription is the primary driver. The others are airHost ONE Guest Experience Subscription, property Management Services and payment Processing.
Who are Air Host Management Inc.'s main competitors?
Direct peers on record are Guesty, Hostaway and Lodgify. Emerging players are Little Hotelier and Tokeet. PriceLabs is listed as an others. Broad incumbents are Mews, Cloudbeds and SiteMinder. Tujia (Tujia.com) is listed as a regional player.
Does Air Host Management Inc. have an API?
Yes. AirHost exposes APIs enabling integration with OTA partners, third-party channel managers (e.g., Neppan, Temairazu, Rakutsu), and property management systems (Opera, Assist, TAP, Shinnan). The system supports deep API integration with OTAs including Content Management, Opportunity, and Message APIs. It also provides an API Addon for Channel Manager usage. Synchronization uses XML/API for major OTAs such as Airbnb, Booking.com, Vrbo, and Agoda, with iCal integration available for channels without API support. Setup takes one day to one week depending on the number of facilities. No free trial is offered. Developer documentation is at airhost.sg.
What industry is Air Host Management Inc. in?
Air Host Management Inc.'s product category is Hospitality Management Software. Its primary akta.pro industry code is THAMAKAA, Full-Service Vacation Rental Property Management, with a secondary code of THALACAG, Digital Check-in/Check-out & Keyless Entry. Its NAICS code is 5617 and its SIC code is 7373.