Thrivemedix

What Thrivemedix does

ThriveMedix is a privately held healthcare technology and marketing services company founded in 2019 and headquartered in Westchester, New York, with additional offices in New York City and Southern California. The company targets small and mid-sized medical and dental practices across eight specialties — chiropractic, plastic surgery, dermatology, orthopedics, general physician, pediatric, cardiology, and physical therapy — with a bundled offering that combines a five-module cloud platform (Practice Growth CRM, Patient Experience, Unified Inbox, Billing & Payments, and Data & Analytics) with done-for-you digital marketing services including SEO, PPC, social media management, Google Business Profile optimization, content creation, and website management. A separate HBOT (Hyperbaric Oxygen Therapy) track adds a 40-hour off-label certification course and a Hyperbaric Business Implementation Program aimed at licensed practitioners.

The platform architecture is a multi-tenant SaaS surface with AI-assisted chatbots inside the CRM, cross-channel patient communication in the Unified Inbox, payment processing wired to Stripe and Authorize.net, accounting reconciliation into QuickBooks, and analytics on Google Analytics with ad-attribution from Google Ads, Meta Ads, and TikTok Ads. Practice Portal Version 2.0 was released in March 2024, indicating ongoing platform investment, though no proprietary AI models, research publications, or senior AI hires are disclosed.

Revenue mechanics combine recurring SaaS subscriptions for the software stack, professional services fees for marketing execution, and course/implementation revenue from the HBOT program. Pricing is quote-based with no public rates; go-to-market is direct, sales-led via Calendly demo booking, supported by a claimed network of 4,000+ clinical practices. No revenue, headcount, funding rounds, or installed-customer counts have been disclosed in available sources.

Name

Thrivemedix

Legal name

ThriveMedix

Website

https://thrivemedix.com

Company type

Private

Founded year

2019

Operating status

Operating

Short description

ThriveMedix provides practice management software and digital marketing services to small and mid-sized medical practices across eight specialties, augmented by a niche HBOT certification and business implementation program.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industry

Patient Self-Service Portal for Scheduling & Management (HLACADAK)

Keywords

• Medical practice management
• Healthcare marketing services
• Patient engagement software
• Practice growth CRM
• HBOT certification training

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Practice Management Software Subscription: SaaS-based practice management software providing appointment scheduling, EHR, billing, patient communication tools, and marketing solutions on a subscription basis.
2. HBOT Certification & Training: 40-hour 'Introductory Hyperbaric Medicine' certification course for functional medicine and off-label use, part of the Hyperbaric Business Implementation Program offering courses, patient paperwork, and equipment.
3. Marketing Services: SEO, social media management, PPC advertising, content creation, website management, and Google Business Profile optimization services for medical practices.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

ThriveMedix sells an all-in-one cloud practice management software platform (Practice Portal) consisting of five integrated modules — Practice Growth CRM, Patient Experience, Unified Inbox, Billing & Payments, and Data & Analytics — designed for medical and dental practices. Alongside the software, the company provides digital marketing services (SEO, PPC, social media management, content creation, website management, Google Business Profile optimization) and a Hyperbaric Oxygen Therapy (HBOT) certification and business implementation program for practices adding HBOT as a treatment modality.

Product overview

ThriveMedix offers an all-in-one practice management platform comprised of five integrated software modules: Practice Growth (CRM), Patient Experience, Unified Inbox, Billing & Payments, and Data & Analytics. These products work together as a unified system where the CRM (Practice Growth) serves as the central hub for patient communication and analytics, Unified Inbox consolidates multichannel communications, Billing & Payments handles financial transactions, and Data & Analytics provides cross-channel reporting. The platform is designed specifically for medical practices across specialties including chiropractic, plastic surgery, dermatology, orthopedics, physicians, pediatric, cardiology, and physical therapy.

Differentiator

Problem solved

Functional benefit

Products and services

• Practice Management Software Platform Cloud-based all-in-one practice management platform comprising five integrated modules (Practice Growth CRM, Patient Experience, Unified Inbox, Billing & Payments, Data & Analytics) for medical and dental practices across nine specialty verticals.
• HBOT Certification & Training Program 40-hour Introductory Hyperbaric Medicine certification course for functional medicine and off-label use, bundled with a Hyperbaric Business Implementation Program that includes training curriculum, patient paperwork, and equipment procurement support for practices adding HBOT.
• Digital Marketing Services for Medical Practices Done-for-you digital marketing services for medical practices covering SEO, PPC advertising (Google Ads, Facebook, Instagram, TikTok), social media management, content creation, website management, and Google Business Profile optimization.

Quantifiable outcome

• SMS appointment reminders can reduce no-show rates by up to 30%
• +7 more outcomes

Named customers10 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationPayment processing integration for secure credit card transactions and online payment capabilities within the billing and payments system.
• Authorize.netcoreTechnology or IntegrationPayment gateway integration providing secure credit card transaction processing for medical practice billing.
• QuickBookscoreTechnology or IntegrationFinancial management integration for expense tracking, reconciliation, and comprehensive financial reporting within the practice management platform.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Weave: Weave offers a unified patient communication platform combining phone, text, email, and reviews for small and mid-sized practices. It competes directly with ThriveMedix's multi-channel communication and review-management positioning.
• Tebra (Kareo + PatientPop): Tebra combines practice management, EHR, patient engagement, and medical marketing software serving independent practices. It is a direct competitor offering a similar all-in-one suite to ThriveMedix's customer base.
• Birdeye: Birdeye is a customer experience and patient engagement platform with reviews, messaging, and marketing automation tailored to healthcare practices. It competes with ThriveMedix's reputation management and patient communication modules.
• PatientPop: PatientPop (now part of Tebra) provides practice growth software with website, SEO, reputation, and patient communication tools for medical practices. It is a direct competitor to ThriveMedix's practice growth offering.
• RevenueWell: RevenueWell provides patient engagement, communication, and marketing automation focused on dental and medical practices. It competes directly with ThriveMedix's practice growth and patient experience modules.
• Solutionreach: Solutionreach provides patient communication, engagement, and practice marketing software for medical and dental practices. It overlaps directly with ThriveMedix's Unified Inbox, Patient Experience, and reminder/recall features.
• Doctor.com: Doctor.com offers practice marketing, listings management, patient scheduling, and reputation management for healthcare providers. It is highly comparable to ThriveMedix's marketing services and patient experience offerings.
• Doctible: Doctible delivers patient engagement, reputation management, and marketing services specifically for healthcare practices. It is a direct competitor in ThriveMedix's core SMB practice growth segment.

Emerging players

• DemandHub: DemandHub provides healthcare-specific marketing automation, patient communication, and reputation management software. It is an emerging competitor focused on similar SMB practice use cases as ThriveMedix.

Broad incumbents

• ModMed (Modernizing Medicine): ModMed offers specialty-specific EHR and practice management systems for medical practices. While broader than ThriveMedix's stack, it competes for the same practice buyer and increasingly overlaps in patient engagement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/thrivemedix

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thrivemedix