What PCSI Tech does

PCSI Tech (legally registered as 1335040 Ontario Ltd.) is a private Canadian IT outsourcing and managed services provider founded in 1984, headquartered at 10 Prue Avenue, Suite 203, North York, Ontario. The company delivers managed IT services to small and medium-sized businesses in the Greater Toronto Area, including proactive server and network monitoring, help-desk support, on-site and remote IT troubleshooting, server and network setup, desktop rollout, hardware and software maintenance, data backup, and technology consulting.

The service portfolio is structured around two commercial models: a flat monthly Managed Services retainer covering server monitoring, data backup, help-desk, and on-site response, and a Time and Materials model billed at $90/hour for project and consulting work. Remote support is delivered through Splashtop's remote desktop platform, and customer acquisition is direct via a publicly listed phone number, email, and transparent pricing posted on the company website. Setup fees of $10 per user and $45 per workstation are published alongside the recurring and hourly rates.

PCSI Tech is a micro-organization of 1-10 employees serving a horizontal SMB customer base. Twelve customer logos are publicly listed, spanning manufacturing, legal, retail, accounting, and non-profit verticals. The company has no disclosed external funding, no parent entity, no certifications, no patents, and no publicly named leadership team, indicating a small, likely founder-operated business that has sustained continuous operations for over four decades in a single local market.

Name

PCSI Tech

Legal name

1335040 Ontario Ltd.

Website

https://pcsitech.ca

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

PCSI Tech is a North York, Ontario-based managed IT services provider serving small and medium-sized businesses in the Greater Toronto Area with server monitoring, help-desk, on-site IT support, and technology consulting on a monthly retainer or hourly basis.

Ownership category

akta.pro rank

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Managed IT Services (Monthly Retainer): Flat monthly retainer-based pricing for comprehensive IT outsourcing services including server monitoring, data back-up, help-desk, and on-site support. Fees are adjusted to suit changing budgets.
2. Time and Materials (Hourly): Hourly billing for specific services, project planning, and consulting. Discounts available for block of time purchases. Covers services like Windows upgrades, virus scanning, network add-ons, wireless networking, and technology consultation.
3. Block Time Purchases: Prepaid blocks of service hours at discounted rates for clients needing specific IT services or temporary support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

PCSI Tech delivers outsourced IT support and managed services to small and medium-sized businesses in the Greater Toronto Area. Its core offering combines proactive server and network monitoring, help-desk, on-site support, and remote assistance on a flat monthly retainer, alongside hourly Time and Materials services for project work, upgrades, virus scanning, and technology consultation. Services cover server setup/configuration, network and firewall setup, desktop rollout, hardware/software maintenance, backup, server administration, and wireless networking for both PC and Apple systems.

Product overview

PCSI Tech is an IT outsourcing and managed services company that operates as a single unified offering with two primary service models: Managed Services (monthly retainer-based proactive server/network monitoring and maintenance) and Time and Materials (hourly consulting for specific needs). The company was founded in 1984 and serves small and medium-sized businesses in the GTA. Services encompass server setup/configuration, network infrastructure (including firewall and wireless), desktop rollout/upgrades, hardware/software maintenance, backup services, server administration, and IT consultation. Remote support is delivered via Splashtop technology, while help-desk and on-site support are included in service packages.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services

Quantifiable outcome

• Affordable flat monthly retainer with fees adjusted to suit changing budgets

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators2 records

Recent moves4 records

Expansion highlights1 record

Direct peers

• Bulletproof (GLI Canada): Canadian managed IT and cybersecurity services company serving SMB and mid-market customers. Comparable in core managed services and help-desk delivery, with broader cybersecurity depth.
• Dyrand Systems: Toronto-based managed IT services provider serving SMB and mid-market clients in the GTA. Closely comparable to PCSI on geography, customer segment, and core managed services / help-desk offering.
• iTernal Networks: Canadian IT managed services and consulting firm offering outsourced IT support, network management, and help-desk to SMBs. Directly comparable in service mix and target customer profile.
• Total Care Computer Consultants: Toronto-area managed IT services provider delivering outsourced support, network management, and consulting to small businesses. Highly comparable on geography, scale, and service offering.
• Fully Managed (Bell MTS): Canadian managed IT services provider (now part of Bell) delivering outsourced IT, help-desk, and network management to SMBs. Comparable offering, larger scale and broader geographic reach.
• CompuSmith: Canadian IT services and managed support provider focused on SMBs, with a similar mix of proactive monitoring, help-desk, and on-site support. Comparable service model and customer tier.

Broad incumbents

• Compugen: Canadian IT services and solutions provider covering managed services, infrastructure, and end-user support across SMB and enterprise. Comparable service categories at meaningfully larger scale and broader footprint.
• Softchoice: Public Canadian IT solutions provider offering software, hardware, and managed services. Operates in the same SMB/mid-market IT services space with a broader portfolio including software licensing and cloud.
• Long View Systems: Canadian IT solutions and managed services company with a broader portfolio spanning cloud, data center, and end-user support. Overlaps with PCSI on managed IT and help-desk but at significantly larger scale.
• CDW: Large North American IT solutions and services provider (with Canadian operations) serving SMB through enterprise. Overlaps with PCSI on managed IT and help-desk delivery but as part of a much broader hardware, software, and services portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pcsi-tech

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PCSI Tech