Dyrand Systems
Dyrand Systems is a Vancouver-based boutique Managed Service Provider founded in 2001 that delivers recurring managed IT, cybersecurity, cloud, compliance, and AI integration services to small and medium-sized businesses across Canada, organized around dedicated 'Pod' client teams.
- Company typePrivate
- Founded2001
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Dyrand Systems does
Dyrand Systems is a privately held, boutique Managed Service Provider (MSP) headquartered in Vancouver, British Columbia, founded in 2001 to deliver proactive, people-first IT support to small and medium-sized businesses (SMBs) across Canada. The company positions itself as a comprehensive 'virtual IT department' replacement, offering 14 core service lines including Managed IT Services, Cybersecurity & Threat Protection, Virtual CIO & Technology Strategy, Managed Cloud Services (Azure, AWS, Google Cloud), Help Desk, Co-Managed IT, Disaster Recovery, Microsoft 365 and Azure, Endpoint Management, Compliance & Risk Management, Hardware/Device-as-a-Service, IT Infrastructure, Employee Security Training, and AI Integrations & Accelerator. Its technology stack is anchored on the Microsoft ecosystem (Azure, Microsoft 365, Copilot) augmented by ConnectWise for RMM, SentinelOne and BlackPoint for endpoint/MDR, Sophos for perimeter security, IT Glue for documentation, and ScalePad LMX for lifecycle intelligence that powers a proprietary quarterly Strategic Technology Business Review (STBR) cadence.
The business operates on a recurring monthly flat-fee model for managed services with separately quoted project work (migrations, server replacements, office moves) and an add-on Device-as-a-Service / Hardware-as-a-Service line for predictable hardware spend. Each client is served by a dedicated 'Pod' team, and the go-to-market is direct enterprise-style field sales with consultative onboarding (free consultation, custom IT roadmap) supported by a client portal at client.dyrand.com and a Canadian-based help desk. Verticals served beyond the SMB baseline include law firms, financial services and insurance, construction and manufacturing, accounting firms, and non-profit/registered charities — each with tailored compliance positioning around PIPEDA, PCI DSS, Law Society standards, and OSFI. Distribution is exclusively direct; no resellers, marketplaces, or third-party channels are used.
Marketing is content-led, centered on blog.dyrand.com, vertical-specific 5-step cybersecurity guides, and a redesigned (August 2025) client-centric website, with Mailchimp as the CRM and SharpSpring for onsite tracking. Leadership comprises CEO Richard Kask, Director of Operations Rhiannon Brunker, and Manager of Projects & System Architecture Caelan Drayer; former CEO Kam Bansal transitioned out as of 2025. The company claims to be Vancouver's longest-standing MSP, operates from a heritage 1912 'Studio' in Yaletown, and cites exceptionally low client and staff turnover as evidence of its 'Historic Trust' positioning.
Dyrand Systems firmographics
Firmographics- Name
- Dyrand Systems
- Legal name
- Dyrand Systems
- Website
- https://dyrand.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dyrand Systems is a Vancouver-based boutique Managed Service Provider founded in 2001 that delivers recurring managed IT, cybersecurity, cloud, compliance, and AI integration services to small and medium-sized businesses across Canada, organized around dedicated 'Pod' client teams.
- Ownership category
- akta.pro rank
Dyrand Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Helpdesk & End-User Support Services (BPAEABAB), Security Operations Center (SOC) as a Service (BPAEADAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Incident Response, On-Call & Operational Readiness (BPAEAKAL), Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)
Keywords
Where Dyrand Systems is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Dyrand Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Recurring): Comprehensive managed IT services billed as a flat monthly fee covering all services required to maintain existing infrastructure, including remote and onsite support. Infrastructure changes (migrations, server replacements, new location setup) are quoted separately as project work.
- Project Work and Professional Services: Additional services including cloud migrations, security implementations, office moves, and other project work, properly scoped and quoted separately. Project work is only performed for companies utilizing managed services.
- Hardware Procurement and Device Management: Strategic IT procurement including Device as a Service (DaaS), Hardware as a Service (HaaS), and customized hardware leasing for predictable monthly fees.
- AI Integrations and Accelerator Services: AI Readiness Assessment, Microsoft Copilot Integration, Custom AI Integrations, and AI Accelerator Program providing structured AI adoption roadmap.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services - Flat Fee Model |
| Subscription | Monthly | Device as a Service (DaaS) / Hardware as a Service (HaaS) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Dyrand Systems product offering
Product offeringCore offering
Dyrand Systems is a boutique Managed Service Provider (MSP) based in Vancouver, BC, delivering comprehensive managed IT services to small and medium-sized businesses (SMBs) across Canada. Its core offering functions as a fully managed virtual IT department, providing 24/7 monitoring and maintenance, cybersecurity and threat protection, help desk support, cloud infrastructure management, virtual CIO/IT strategy, compliance, hardware procurement, and AI integration services through dedicated 'Pod' client teams.
Product overview
Dyrand Systems is a boutique Managed Service Provider (MSP) offering a comprehensive portfolio of IT services as a unified managed services platform. The core offerings include Managed IT Services, Cybersecurity & Threat Protection, Virtual CIO & Technology Strategy, and Managed Cloud Services. These are supported by specialized services including Help Desk & Remote IT Support, Co-Managed IT Services, Disaster Recovery & Business Continuity, Microsoft 365 & Azure Cloud Solutions, Employee Security & Software Training, Endpoint Management & User Support, Compliance & Risk Management, IT Hardware & Device Management, AI Integrations & Accelerator, and IT Infrastructure & Network Management. The services are designed to work together as a complete IT department replacement for SMBs, with a 'Pod System' providing dedicated teams for personalized support.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT support providing a fully managed virtual IT department with 24/7 network monitoring, maintenance, and expert consultants, billed on a flat monthly fee. Designed for SMBs that lack in-house IT expertise.
- Cybersecurity & Threat Protection Multi-layered security offering with 24/7 monitoring, advanced Managed Detection & Response (MDR), Identity & Access Management, and a Security Operations Centre (SOC).
- Virtual CIO & Technology Strategy Executive-level IT leadership providing long-term IT strategy alignment, technology roadmap development, digital transformation guidance, and vendor management.
- Managed Cloud Services Public and private cloud services including Microsoft Azure, AWS, and Google Cloud management, data migrations, and ongoing infrastructure optimization.
- Help Desk & Remote IT Support Canadian-based centralized help desk providing responsive IT support via phone, email, or chat with immediate remote assistance and proactive system monitoring.
- Co-Managed IT Services Partnership model where Dyrand specialists complement internal IT teams, handling specific responsibilities while internal teams retain control.
- Disaster Recovery & Business Continuity Comprehensive resilience strategy including robust data backup, disaster recovery solutions with defined RTOs/RPOs, and proactive business continuity planning.
- Microsoft 365 & Azure Cloud Solutions Certified Microsoft expertise covering licensing, migration, implementation, and ongoing support for Microsoft 365 apps, Azure infrastructure, Teams Rooms, and Copilot AI.
- Employee Security & Software Training Security awareness training and phishing campaigns to equip employees to identify, evade, and report cyber threats, plus software proficiency training for Microsoft 365 and Copilot.
- Endpoint Management & User Support Comprehensive endpoint management including proactive OS & Application Patch Management, Remote Monitoring & Management (RMM), IT Asset Tracking, and responsive user support.
- Compliance & Risk Management Governance, Risk, and Compliance services including PIPEDA compliance, PCI DSS compliance, GRC framework implementation, and compliance audits & readiness assessments.
- IT Hardware & Device Management Strategic IT procurement, comprehensive device management, and flexible hardware solutions including Device as a Service (DaaS), Hardware as a Service (HaaS), and hardware leasing.
- AI Integrations & Accelerator AI services including AI Readiness Assessment, Microsoft Copilot Integration, Custom AI Integrations, and AI Accelerator Program for implementing and governing AI solutions.
- IT Infrastructure & Network Management Strategic IT consulting, network design, server & storage solutions, migrations & upgrades, and expert IT project management using ITIL best practices.
Companies that use Dyrand Systems
Customer profileNamed customers2 records
Segments6 records
Ideal customer profiles6 records
Dyrand Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature4 records
Dyrand Systems partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and major.
- MicrosoftcoreFlagship technology partnership with Microsoft for Azure cloud services, Microsoft 365 productivity suite, Copilot AI integration, Teams Rooms & Phones, and SharePoint. Dyrand is a certified Microsoft solutions partner providing licensing, migration, security, and ongoing support for the Microsoft ecosystem.
- ConnectWisecoreRMM (Remote Monitoring and Management) platform partnership using ConnectWise for ticketing, monitoring, and security management across client environments.
- SentinelOnecoreEndpoint protection partnership providing advanced managed detection and response (MDR) services, replacing standard antivirus with sophisticated threat detection and 24/7 monitoring.
- SophoscoreCybersecurity partnership for comprehensive security solutions including firewall, threat defense, and protection against malware, ransomware, and malicious threats.
- IT GluemajorDocumentation platform partnership for comprehensive IT asset tracking, documentation management, and inventory across client environments.
- ScalePadcoreLifecycle intelligence platform partnership using ScalePad LMX as the engine behind Strategic Technology Business Reviews (STBRs). Provides real-time warranty tracking, lifecycle management, risk assessment, and roadmap recommendations.
- LenovomajorHardware procurement partnership for desktops, laptops, and mobile devices with strategic IT procurement services and device management.
- Cisco MerakimajorNetwork infrastructure partnership providing sophisticated network design, secure Wi-Fi solutions, and SD-WAN connectivity options for multi-location clients.
- ArubamajorNetwork infrastructure partnership complementing Cisco Meraki for network design, integration, and management services.
- Pax8majorCloud distribution partnership through Pax8 marketplace for cloud products and services procurement, simplifying vendor management.
- BlackPoint CybermajorCybersecurity partnership providing managed detection and response services with sophisticated threat intelligence capabilities.
- SagemajorAccounting software partnership providing specialized support for Sage accounting applications within client environments.
- Intuit QuickBooksmajorAccounting software partnership providing specialized support for QuickBooks accounting tools, particularly for accounting firm clients.
- SYSPROmajorERP software partnership supporting SYSPRO enterprise resource planning solutions for manufacturing and construction clients.
- Keeper SecuritymajorPassword management and security partnership providing identity and access management capabilities including MFA and role-based access controls.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
Dyrand Systems competitors and assessment
Company assessmentBroad incumbents
- Compugen: Larger Canadian IT solutions and services provider with broad managed services, cloud, and security offerings — overlaps Dyrand's SMB/mid-market segment but with national scale and deeper enterprise reach.
- Softchoice: Major Canadian IT solutions and services company offering managed services and Microsoft-centric solutions; a broader incumbent operating at significantly larger scale than Dyrand but addressing similar SMB IT needs.
- CDW Canada: Canadian arm of CDW, a major IT solutions and managed services provider; competes for the same SMB IT services wallet with vastly broader product breadth and scale.
Direct peers
- Long View Systems: Canadian-headquartered managed IT and cloud services provider with a strong Western Canada presence and a comparable portfolio of managed services, cloud, and cybersecurity offerings to mid-market clients.
- Scalar Decisions: Canadian IT services and solutions provider offering managed services, security, and infrastructure solutions across Canada — directly comparable in scale, geography, and SMB/mid-market focus.
- Jolera: Canadian MSP offering managed IT, cloud, and security services with multi-vendor partnerships; comparable boutique-to-mid-market positioning and similar SMB client base.
- ThinkIT: Vancouver-based managed IT and cloud services provider; a direct local competitor targeting the same Lower Mainland SMB market with similar managed-services and cybersecurity offerings.
- ITCloud Solutions: Canadian managed cloud and IT services provider with comparable SMB focus, Microsoft Azure specialization, and subscription-based managed services model.
Regional players
- Hypertec IT Solutions: Canadian-headquartered IT services provider with strong Quebec and broader Canadian presence offering managed services, cloud, and infrastructure solutions comparable to Dyrand's stack.
Others
- Pax8: Cloud distribution partner that already supplies Dyrand; serves as both a partner and adjacent ecosystem enabler for MSPs of similar scale, with comparable SMB customer profile.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Dyrand Systems social profiles
Digital presenceDyrand Systems compliance and trust
Trust signalCompliance5 records
Dyrand Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dyrand Systems leadership team
Management profileNumber of profiles
Profiles3 records
Dyrand Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dyrand Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dyrand Systems
What does Dyrand Systems do?
Dyrand Systems is a boutique Managed Service Provider (MSP) based in Vancouver, BC, delivering comprehensive managed IT services to small and medium-sized businesses (SMBs) across Canada. Its core offering functions as a fully managed virtual IT department, providing 24/7 monitoring and maintenance, cybersecurity and threat protection, help desk support, cloud infrastructure management, virtual CIO/IT strategy, compliance, hardware procurement, and AI integration services through dedicated 'Pod' client teams.
Is Dyrand Systems a public or private company?
Dyrand Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Dyrand Systems founded?
Dyrand Systems was founded in 2001. It employs 11 to 50 people.
Where is Dyrand Systems based?
Dyrand Systems is headquartered in Vancouver, Canada, in the North America region.
How does Dyrand Systems make money?
Four revenue lines are on record. Managed IT Services (Recurring) is the primary driver. The others are project Work and Professional Services, hardware Procurement and Device Management and AI Integrations and Accelerator Services.
Who are Dyrand Systems's main competitors?
Broad incumbents on record are Compugen, Softchoice and CDW Canada. Direct peers are Long View Systems, Scalar Decisions, Jolera, ThinkIT and ITCloud Solutions. Hypertec IT Solutions is listed as a regional player. Pax8 is listed as an others.
Does Dyrand Systems have an API?
No public API is recorded for Dyrand Systems.
What industry is Dyrand Systems in?
Dyrand Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 541513 and its SIC code is 7370.