Packeta Romania S.r.l.

What Packeta Romania S.r.l. does

Packeta Romania S.r.l. is the Romanian operating subsidiary of Packeta Group, a Czech-headquartered e-commerce logistics platform founded in 2010 and active in Romania since 2016 (incorporated as SRL in 2017, rebranded from Coletăria.ro to Packeta Romania in 2021). The company provides a multi-carrier logistics aggregation platform that connects online retailers to 1,019 own pick-up points and 202,566 partner pick-up points across 33 countries, supplemented by 9,502 Z-BOX self-service parcel lockers across Europe and home-address delivery via integrated carriers including Fan Courier, DPD, InPost, and Romanian Post.

The technology stack centers on a public REST API (documented at docs.packeta.com) enabling order creation, label generation, customs declaration, and tracking; ready-made plugins for Shopify, WooCommerce, and PrestaShop; a map-based Picketa Widget for checkout integration; and a Packeta Feed data module. Supporting infrastructure includes 380 PackMan AI-driven sorting robots deployed group-wide, Z-BOT automated pickup dispensers (first in CEE in 2019), a mobile application with 11M+ downloads across four countries, and a unified Tracking System relaunched in February 2025. Reported operational performance includes a 98% next-day delivery rate and Romanian warehouse throughput of 5.95 million parcels in 2023.

Revenue is generated through transaction-based fees on parcel logistics (starting from 7 RON for online store shipments), pick-up point commissions paid to physical store partners, COD handling, customs declaration services (€5 base plus €1.20 per additional code), and a monthly variable fuel surcharge. Three primary customer segments are served: e-commerce merchants (from SMBs on Shopify to enterprise fashion/beauty/pharmacy retailers such as Notino, Answear, Footshop, and Pilulka) via self-serve API and plugin integration; physical store owners operating as pick-up point partners receiving commissions; and individual consumers using the pick-up point network, Z-BOX lockers, or mobile app for C2C sending. Packeta Romania invoiced 2,612,023 parcels in 2023 and is managed locally by Managing Director Alexandr Jeleascov under Packeta Group CEO Erich Čomor.

Name

Packeta Romania S.r.l.

Legal name

Packeta Romania SRL

Website

https://packeta.ro

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Packeta Romania is the Romanian subsidiary of Packeta Group, operating a multi-carrier e-commerce logistics platform that connects online retailers to 202,566 pick-up points and Z-BOX lockers across 33 countries via API and plugins, serving merchants, pick-up point partners, and end consumers.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (492210), Couriers and Express Delivery Services (492110)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industry

Postal & Hybrid Mail/Parcel Cross-Border (UPU/Postal Operators) (TLACAKAG)

Keywords

• Parcel delivery services
• E-commerce logistics
• Pickup point network
• Smart parcel lockers
• Cross-border shipping

Headquarters

HQ city

Bucharest

HQ country

Romania

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Parcel Logistics Fees: Fees charged to online stores for transporting parcels through the Packeta network to pick-up points, home addresses, or lockers. Pricing varies by destination country, weight, and service type.
2. Pick-up Point Commissions: Commission payments to physical store partners for each parcel delivered and collected at their pick-up point location.
3. COD (Cash on Delivery) Handling: Collection and remittance of cash payments from customers at pick-up points, with processing fees.
4. Customs Declaration Services: Fee of 5 EUR per customs declaration issued, plus 1.2 EUR per additional customs code for non-EU shipments.
5. Fuel Surcharge: Variable fuel surcharge percentage applied to transport tariffs for road transport, calculated monthly based on diesel prices in EA-20 zone.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Packeta Romania operates a parcel delivery and logistics platform for e-commerce retailers, aggregating dozens of carriers (Fan Courier, DPD, InPost, FedEx, Royal Mail, Swiss Post, Correos, PostNord, Aramex, etc.) into a single API connection. Online stores ship parcels via three delivery modes: pick-up points (1,019 in Romania; 202,566 partner points across 33 countries), Z-BOX self-service smart lockers (9,502 across Europe), or direct home address delivery. Supporting services include customs declarations for non-EU shipments, COD handling and remittance, self-service returns, fuel-surcharged road transport, and a tracking platform with SMS/email notifications.

Product overview

Packeta Romania S.r.l. is a member of Packeta Group, a global e-commerce logistics platform operating since 2017 in Romania. The core offering is a unified logistics platform that aggregates dozens of carriers into a single API connection, enabling online shops to ship parcels via three delivery modes: pickup points (over 1,019 in Romania; 202,566 globally), Z-BOX smart lockers (~9,502 units across Europe, launched in Romania in 2023), and direct address delivery. The technology stack includes a public REST API (docs.packeta.com) and two integration modules — Packeta Widget (map-based pickup point selector) and Packeta Feed (pickup/carrier data) — which work with Shopify, WooCommerce, and PrestaShop plugins. The Pickup Point Finder and Pickup Point Network serve as the physical delivery infrastructure. Supporting modules include: Return Portal (self-service customer returns), Return Code (printer-free return option), Customs Declaration Service (for non-EU destinations), Tracking System (new version launched Feb 2025), and Partner Marketing Materials (banners and templates). AI capabilities cover route optimization, volume forecasting, warehouse automation (PackMan sorting robots), NLP-powered customer support chatbots, personalized recommendations, and anomaly detection for cross-border logistics.

Differentiator

Problem solved

Functional benefit

Brands

• Z-BOX: Smart self-service parcel lockers operated by Packeta Group for convenient 24/7 parcel pickup and drop-off.
• Packeta Group

Products and services

• Packeta Logistics Platform

Quantifiable outcome

• 98% next-day delivery rate
• +4 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability9 records

Feature9 records

Partnerships

18 partnerships are on record, tiered expansion, core, flagship and suspended.

• BoxNow (Cyprus)expansionChannel Partner/ Reseller/ Distributor · 1 April 2025Launched Cyprus as new delivery country through BoxNow locker service (ID 35319).
• BoxNow (Croatia)expansionChannel Partner/ Reseller/ Distributor · 1 April 2025Expanded BoxNow services in Croatia with 800 locker locations under service ID 35369.
• Polish Carriers (PL Polish Post 48 HD, PL InPost HD, PL DPD HD)coreChannel Partner/ Reseller/ Distributor · 13 February 2025Launch of Polish carrier direct selection from February 16, 2025, allowing clients to choose preferred Polish carrier for Poland shipments.
• Fan CouriercoreChannel Partner/ Reseller/ Distributor · 10 February 2025Partnership with Fan Courier for locker delivery services (FANboxes) in Romania. Added over 2,000 locker locations to the network under service ID 32428.
• BoxNow (Bulgaria)coreChannel Partner/ Reseller/ Distributor · 22 November 2024Expanded BoxNow services in Bulgaria with over 700 parcel lockers under service ID 33777.
• ELTA (Greece)coreChannel Partner/ Reseller/ Distributor · 24 April 2024Greek carrier ELTA continues as primary carrier for Greece after partnership ending with Taxydromiki and Speedex.
• GR ACS HD (Greece)coreChannel Partner/ Reseller/ Distributor · 24 April 2024Greek carrier ACS available for deliveries to Greece.
• Packeta GroupflagshipStrategic or Co-development Partner · 1 January 2024Parent company providing shared technology platform, Z-BOX infrastructure, PackMan robots, and cross-border network across 33 countries.
• Israeli Carriers (FedEx IL)suspendedChannel Partner/ Reseller/ Distributor · 20 November 2023FedEx services to Israel temporarily suspended since November 20, 2023 due to the situation in Israel.
• AramexcoreChannel Partner/ Reseller/ DistributorAramex is the verified local carrier partner for delivery to UAE (Emirates), offering door-to-door delivery.
• FedExcoreChannel Partner/ Reseller/ DistributorFedEx is the carrier partner for USA and Turkey shipments, handling door-to-door delivery and customs clearance.
• Royal Mail (UK)coreChannel Partner/ Reseller/ DistributorRoyal Mail handles UK domestic deliveries for Packeta, with services including GB Royal Mail 24 HD and 48 HD.
• Swiss PostcoreChannel Partner/ Reseller/ DistributorSwiss Post handles deliveries to Switzerland, including customs declaration support.
• PostNord (Sweden)coreChannel Partner/ Reseller/ DistributorPostNord is the carrier partner for Sweden deliveries.
• Correos (Spain)coreChannel Partner/ Reseller/ DistributorCorreos handles Spanish deliveries with Correos Express for volumetric weight calculations.
• FoxpostcoreChannel Partner/ Reseller/ DistributorFoxpost is a Hungarian parcel locker company acquired by Packeta Group in 2024, expanding the CEE network.
• Speedy (Bulgaria)coreChannel Partner/ Reseller/ DistributorSpeedy handles Bulgarian deliveries with volumetric weight calculations for parcels over 7kg.
• Shopify, WooCommerce, PrestaShopcoreTechnology or IntegrationE-commerce platform integrations through ready-made plugins enabling quick Packeta connection for online stores on these platforms.

Scale indicators16 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Sameday Romania: Sameday (formerly Cargus) is one of the largest courier companies in Romania, operating its own parcel network, lockers, and e-commerce integrations, competing directly with Packeta for merchant volume in the Romanian domestic market.
• BoxNow: BoxNow operates automated locker networks in Greece, Cyprus, Bulgaria, and Croatia, and is both a Packeta partner (services for non-EU and CEE markets) and a competing locker solution for e-commerce last-mile delivery in overlapping geographies.
• InPost: InPost is the leading automated parcel locker network operator in Europe with significant CEE presence, offering locker-based B2C delivery and pickup points that directly compete with Packeta's Z-BOX and partner pickup point network across Poland, Romania, and other CEE markets.
• Fan Courier: Fan Courier is the dominant domestic courier in Romania and a key Packeta partner (via FANboxes), but also a direct competitor as it expands its own locker network and e-commerce integrations in the same Romanian SMB market Packeta targets.
• Mondial Relay: Mondial Relay (now owned by InPost) operates one of Europe's largest pick-up point and locker networks primarily in France, Belgium, Spain, and Portugal, serving the same e-commerce merchant integration use case as Packeta with comparable pickup point economics.

Broad incumbents

• DHL eCommerce: DHL eCommerce provides cross-border parcel delivery and pickup/drop-off services across 220+ countries, competing with Packeta for international e-commerce volumes; DHL also serves as a carrier option within Packeta's own multi-carrier platform.
• DPD Group: DPD is a major European parcel delivery network and one of Packeta's carrier partners; it offers competing multi-carrier pickup point services (Pickup parcelshop network) and direct merchant APIs across Europe, overlapping with Packeta's value proposition.
• PostNL: PostNL is the Dutch national postal operator with growing e-commerce parcel and cross-border services across Benelux and parts of Europe, serving as both a benchmark for postal/last-mile operators and an overlapping competitor in European e-commerce logistics.
• GLS (General Logistics Systems): GLS operates one of Europe's largest parcel networks with its own ParcelShop pickup point network across CEE and Western Europe, serving the same e-commerce merchant segment as Packeta but with greater own-asset ownership.

Emerging players

• Packlink: Packlink is a multi-carrier shipping aggregator offering SMBs a single platform to compare and book parcel delivery across European carriers, directly mirroring Packeta's aggregator value proposition but with weaker own-infrastructure and pickup point density.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCkqNckq6F1_1UcMhq9q9N_w
• LinkedInlinkedin.com/company/packeta-ro
• Facebookfacebook.com/packeta
• Instagraminstagram.com/packeta_romania

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Packeta Romania S.r.l.