Hexaport
Hexaport is a privately held Canadian Managed Service Provider in Woodstock, Ontario, delivering managed IT, cybersecurity, cloud backup, managed MySQL, and VoIP services to small and medium-sized businesses across Western Ontario and Canada via a vendor-integrated technology stack.
- Company typePrivate
- Founded2011
- HeadquartersWoodstock, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Hexaport does
Hexaport is a privately held Canadian Managed Service Provider (MSP) headquartered in Woodstock, Ontario, founded in 2011 and operating with 1–10 employees. The company delivers managed IT services, cybersecurity, cloud-based data backup, managed MySQL database administration, and Voice over IP (VoIP) solutions to small and medium-sized businesses, with vertical specializations in healthcare (dental, pharmacy, hospital), construction, distribution/warehousing, and cannabis. Its technology stack is assembled from third-party best-in-class vendors — SentinelOne for AI-powered endpoint detection and response, Fortinet for firewalls, TitanHQ for email security, Kentik for network traffic intelligence, Duo Security for multi-factor authentication, and EzoTech for AI-driven penetration testing — wrapped around an in-house Remote Monitoring and Management (RMM) platform that provides 24/7 infrastructure visibility, automated patching, and remote remediation.
Hexaport monetizes primarily through monthly recurring managed service contracts supplemented by project-based IT consulting, with pricing quoted per customer and tied to claimed cost-savings outcomes (30–40% operational cost reductions via RMM and up to 35% savings on IT, licenses, and telephony). The go-to-market is sales-led and consultative: free data-backup assessments feed direct engagement, and free assessments convert to multi-service monthly contracts. Delivery is hybrid, with on-site service across Western Ontario (Middlesex, Perth, Oxford, Norfolk, and Brant counties) and remote service across Canada. Marketing is content-led (blog, podcast, newsletter, LinkedIn, X/Twitter) targeted at SMB owners evaluating IT outsourcing. The company is founder/owner-operated with no disclosed institutional investors, subsidiaries, M&A activity, or leadership changes.
Service breadth is the core differentiator within a regional SMB market: Hexaport combines traditional IT support with cybersecurity, physical building security (video surveillance and access control), managed MySQL, and VoIP under a single contractual umbrella — a bundle that smaller standalone IT shops and security-only providers in Western Ontario typically cannot match. The trade-off is scale: with 1–10 staff and no external capital, growth is constrained to organic, partner-leveraged expansion rather than M&A or aggressive geographic roll-up.
Hexaport firmographics
Firmographics- Name
- Hexaport
- Legal name
- Hexaport Inc.
- Website
- https://hexaport.io
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Hexaport is a privately held Canadian Managed Service Provider in Woodstock, Ontario, delivering managed IT, cybersecurity, cloud backup, managed MySQL, and VoIP services to small and medium-sized businesses across Western Ontario and Canada via a vendor-integrated technology stack.
- Ownership category
- akta.pro rank
Hexaport industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Onsite/Field IT Support Services (BPAEABAC)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Hexaport is headquartered
LocationHeadquarters
- HQ city
- Woodstock
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Hexaport business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Monthly recurring revenue from ongoing IT management, monitoring, and support services. Customers pay predictable monthly fees for comprehensive IT coverage including network maintenance, cybersecurity, and technical support.
- Professional IT Consulting: Project-based consulting engagements for ad-hoc, short-term, or long-term IT assignments. Includes interim IT management services, executive-level IT support, and specialized project implementations.
- Managed MySQL Database Services: Subscription-based database management services providing enterprise-grade MySQL hosting with dedicated cloud infrastructure, automated backups, security management, and expert DBA support.
- Data Backup and Recovery Services: Secure data backup services with cloud-based storage, hybrid solutions combining on-premise and off-site backup, and disaster recovery capabilities. Offered as managed services with automated backup scheduling.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Remote Monitoring and Management (RMM) service with 30-40% operational cost savings |
| Subscription | Monthly | Managed data backup with Canadian cloud storage |
| Subscription | Monthly | IT cost reduction of up to 35% for customers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Hexaport product offering
Product offeringCore offering
Hexaport is a managed service provider (MSP) delivering outsourced IT infrastructure, cybersecurity, cloud backup, database management, and VoIP services to small and mid-sized businesses. The company packages ongoing IT operational support and security monitoring as recurring service contracts for clients that lack in-house IT teams.
Product overview
Hexaport is a Managed Service Provider (MSP) offering a portfolio of integrated managed IT, cybersecurity, and cloud services primarily for small and medium-sized businesses in Southwestern Ontario. The core offering is Managed IT Services (covering Windows support, network security, hardware, and troubleshooting), which serves as the primary service umbrella. This core is supplemented by specialized add-on modules: Managed MySQL for database administration, Remote Monitoring and Management (RMM) for 24/7 infrastructure monitoring and automation, Data Backup (cloud, on-premise, and hybrid) for secure data retention, Cyber Security for end-to-end threat protection, VoIP for cloud telecommunications, IT Consulting for project-based expertise, Security Awareness Training for workforce cyber education, and Interim IT Management for temporary IT leadership. Services are delivered coast-to-coast across Canada with a focus on the Woodstock and Oxford County area.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
- Cybersecurity Services
- Cloud Backup Cloud-based data backup and recovery service for SMB clients to protect business data and enable restoration in the event of loss.
- Database Management Administration, maintenance, and support of client databases as part of ongoing managed IT engagements.
- VoIP Services Voice over IP telephony solutions provided to SMB clients as part of their managed communications and IT infrastructure.
Quantifiable outcome
- 30-40% reduction in day-to-day operational costs through RMM automation
- +3 more outcomes
Companies that use Hexaport
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles1 record
Hexaport technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability9 records
Feature5 records
Hexaport partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- KentikcoreKentik provides the first Network Traffic Intelligence platform, unifying network operations, performance, security, and business intelligence. Hexaport utilizes Kentik for network visibility and traffic analysis capabilities.
- SentinelOnecoreSentinelOne provides AI-powered prevention, detection, response and hunting across endpoints, cloud workloads, and IoT devices. Hexaport uses SentinelOne as Endpoint Detection and Remediation (EDR) solution within their RMM platform.
- TitanHQcoreTitanHQ offers a best-in-class SaaS cybersecurity platform delivering layered security for email protection. Hexaport utilizes TitanHQ's SPAMtitan for email spam and malware prevention.
- EzoTechsupportingEzoTech provides AI-based penetration testing and vulnerability scanning for advanced cybersecurity threat detection. Hexaport partners with EzoTech for next-generation security testing capabilities.
- FortinetcoreFortinet provides network security appliances and cybersecurity solutions. Hexaport is an authorized Fortinet partner, leveraging their #1 ranked security appliances for customer firewall and security needs.
- Duo SecuritysupportingDuo Security provides multi-factor authentication (MFA) and Zero Trust security solutions. Hexaport integrates Duo for workforce authentication and access control.
- PolycomsupportingPolycom is an industry-leading VoIP hardware vendor that Hexaport works with for voice over IP implementations.
- 8x8supporting8x8 is a cloud communications platform provider for VoIP solutions. Hexaport partners with 8x8 for hosted VoIP services for their customers.
- Iristel CanadasupportingCanadian VoIP service provider that Hexaport partners with for telecommunications solutions in Canada.
Scale indicators4 records
Recent moves6 records
Expansion highlights2 records
Hexaport competitors and assessment
Company assessmentDirect peers
- Compugen: Compugen is a Canadian IT services and solutions provider delivering managed services, cloud, and end-user computing to enterprise and SMB customers. Comparable to Hexaport as a Canadian MSP with diversified service lines and recurring managed-service revenue.
- Online Business Systems: Online Business Systems is a Canadian managed IT and cybersecurity services firm serving SMB and mid-market clients across Canada. Directly comparable to Hexaport as a Canada-based MSP with a similar service catalogue including managed IT, cybersecurity, and compliance support.
- WBM Technologies: WBM Technologies is a Western Canada-based Managed Services Provider offering managed IT, print, and document solutions to SMB and enterprise customers. Directly comparable to Hexaport as a Canadian MSP with a similar vertical-driven, subscription-based service model and vendor-led security stack.
- Long View Systems: Long View Systems is one of Canada's largest independent IT solution and service providers, offering managed IT, cloud, and cybersecurity across North America. Highly comparable as a Canadian-headquartered MSP competing in the same SMB/mid-market segment with a similar partner-channel technology approach.
- Powernet: Powernet is a US-based managed IT, VoIP, and cybersecurity provider for SMBs. Directly comparable to Hexaport for its bundled managed-IT-plus-VoIP portfolio targeting small and mid-sized business customers, though operating in a different geography.
- Bulletproof (GLI Group): Bulletproof is a Canadian-origin managed security and IT services firm offering cybersecurity, managed IT, and compliance services to SMBs. Comparable to Hexaport given its Canadian heritage, SMB focus, and emphasis on managed cybersecurity and compliance-driven engagements.
- ThinkTel Communications: ThinkTel is a Canadian VoIP and unified communications provider serving SMBs and partners. Comparable to Hexaport specifically for its hosted VoIP practice and channel-led delivery model in the Canadian SMB market.
Broad incumbents
- Softchoice: Softchoice is a large North American IT solutions and managed services provider offering cloud, cybersecurity, and workplace services. Comparable to Hexaport as a managed-IT competitor in Canada, but at meaningfully greater scale with a broader enterprise portfolio.
- CDW Canada: CDW is a major multinational IT solutions and services provider with significant Canadian operations delivering managed services, hardware, and security. Comparable to Hexaport as a managed IT services competitor serving Canadian SMB customers, though CDW operates at vastly greater scale and breadth.
Others
- Iristel: Iristel is a Canadian VoIP and SIP trunking service provider and a current technology partner of Hexaport. While a partner rather than direct competitor, Iristel represents the underlying telecom infrastructure category that powers Hexaport's VoIP offering.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Hexaport social profiles
Digital presenceHexaport compliance and trust
Trust signalCompliance2 records
Hexaport financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hexaport leadership team
Management profileNumber of profiles
Hexaport funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hexaport M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hexaport
What does Hexaport do?
Hexaport is a managed service provider (MSP) delivering outsourced IT infrastructure, cybersecurity, cloud backup, database management, and VoIP services to small and mid-sized businesses. The company packages ongoing IT operational support and security monitoring as recurring service contracts for clients that lack in-house IT teams.
Is Hexaport a public or private company?
Hexaport is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hexaport founded?
Hexaport was founded in 2011. It employs 1 to 10 people.
Where is Hexaport based?
Hexaport is headquartered in Woodstock, Canada, in the North America region.
How does Hexaport make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are professional IT Consulting, managed MySQL Database Services and data Backup and Recovery Services.
Who are Hexaport's main competitors?
Direct peers on record are Compugen, Online Business Systems, WBM Technologies, Long View Systems, Powernet, Bulletproof (GLI Group) and ThinkTel Communications. Broad incumbents are Softchoice and CDW Canada. Iristel is listed as an others.
Does Hexaport have an API?
No public API is recorded for Hexaport.
What industry is Hexaport in?
Hexaport's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAC, Onsite/Field IT Support Services, with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 518 and its SIC code is 7370.