Kemker Ict Groep B.v.

What Kemker Ict Groep B.v. does

Kemker ICT Groep B.V. is a privately held Dutch managed IT services provider headquartered in Leerdam, with a secondary office in Oosterwijk, operating under the "ICT met een Glimlach" (ICT with a Smile) brand and serving SMB and mid-market customers across the Netherlands. Founded approximately in 2003 and led by CEO Jeroen Kemker, the company manages more than 100 client environments, hundreds of Windows and Linux servers, and operates four wholly-owned operating divisions: Kemker Systeem- en Netwerkbeheer, Kemker Software Technologie, Kemker Telefonie, and Data Opslag Nederland. In 2025, Kemker merged into strategic operating company Actabyte while retaining its customer-facing identity and operating geographies (Netherlands only).

The company's core product stack centers on the All-in ICT Beheer managed service (subscription from EUR 0.99 per workstation per day) and the All-in Cloudwerkplek (a fully managed Windows 10/11 cloud workstation with 8 GB RAM and 256 GB storage, hosted in Dutch data centers with 24/7 monitoring, antivirus, daily backups, two-factor authentication, and monthly maintenance). Differentiated technical assets include Data Opslag Nederland, an encrypted cloud storage platform replicated across two geographically separated Dutch data centers marketed on AVG/GDPR compliance as an alternative to US-based providers subject to the Patriot Act and Cloud Act; an integrated VoIP telephony platform with CRM and Microsoft Teams integration; Mobile Device Management; and an integrated security suite covering antivirus, two-factor authentication, full-disk encryption, ransomware protection, and compliance with NIS2, ISO 27001, NEN 7510, and AVG. Supporting infrastructure runs on TeamViewer-based remote support, integrated monitoring tools, and a nationwide on-site field force dispatched from the Leerdam base.

The business model is predominantly subscription-recurring: managed ICT packages, cloud storage, VoIP, MDM, AI chatbot, online training, and password management are billed monthly, with additional revenue from Microsoft 365 and LastPass license resale, hardware (Apple devices, refurbished equipment, network gear, Starlink), fiber internet (Fore Freedom partnership across 200+ Dutch business parks), and professional services (ICT audits, migrations, quickscans, training). Go-to-market is sales-led, combining field account managers (including a dedicated new business acquisition role), inside sales via phone and email, and digital self-serve funnels for free ICT scans and 14-day trials; marketing also runs content, social media (LinkedIn, Facebook, Instagram, YouTube), free e-books, and an active Dutch-language blog. The company is a certified partner/reseller for Teamleader, Microsoft, LastPass, Fore Freedom, Yealink, Starlink, Arda, Leadinfo, and CanYouBePhished, and is ICTWaarborg-certified and recognized as an Erkend Leerbedrijf (SBB).

Name

Kemker Ict Groep B.v.

Legal name

Kemker ICT Groep B.V.

Website

https://kemkerict.nl

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Kemker ICT Groep B.V. is a Dutch managed IT services provider serving SMB and mid-market clients nationwide with subscription-based managed workstations, Dutch-hosted cloud storage, VoIP, security, Microsoft 365, and CRM implementations under the "ICT met een Glimlach" brand, now part of Actabyte.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

akta.pro secondary industries

Enterprise Service Management (ESM) Platforms (HDAEALAB), Privacy, Data Protection & Cyber Governance (GRC) (BPAHAFAF), Identity & Access Management (IAM) Managed Services (BPAEADAE)

Keywords

• Managed IT services
• Cloud workspace
• Cloud storage
• VoIP telephony
• Cybersecurity solutions

Headquarters

HQ city

Leersum

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed ICT Services (All-in ICT Pakket): Recurring monthly subscription for comprehensive ICT management covering workstations, networks, servers, security, and support. Priced from €0.99/day for businesses with 10+ workstations. Includes unlimited support, periodic on-site management, hourly backups, two-factor authentication, and device encryption.
2. All-in Cloud Workstation: Monthly subscription for fully managed online workstation hosted in Dutch data centers. Includes hardware specs, 24x7 monitoring, managed antivirus, daily backups, two-factor authentication, and monthly maintenance. Optional VoIP, password vault, and additional services available as add-ons.
3. Data Opslag Nederland (Cloud Storage): Monthly subscription cloud storage service with 1TB per account, with options for businesses to add unlimited accounts. Billed per account, competitively priced vs. Dropbox. 14-day free trial offered. Includes collaboration features and GDPR compliance.
4. VoIP Telephony: Cloud-based business telephony service billed as part of monthly packages or per-user. Includes unified communications features integrated with Microsoft Teams and CRM systems.
5. Microsoft 365 Licensing Resale: Resale of Microsoft 365 licenses (Business Premium, E3) as an authorized partner, bundling advisory and implementation services with the subscription.
6. Hardware and Device Sales: Sale of hardware including Apple devices (iMac, MacBook, iPad, iPhone), both new and refurbished, as well as network equipment and Starlink satellite internet hardware.
7. Professional Services and Training: One-time and recurring professional services including ICT audits, migrations, quickscans, online training courses, and security awareness training programs.
8. LastPass Password Management: Resale of LastPass subscriptions (business plans ranging from €2.90/month for MFA to €7.50/month for Identity). Installation and Dutch invoicing provided.
9. Fiber Internet (Fore Freedom Partnership): Business fiber internet connectivity packages sold in partnership with Fore Freedom, covering over 200 business parks across the Netherlands. One-time connection fees and recurring monthly subscriptions.
10. Online ICT Training: Subscription-based online video training for Office 365 applications, security awareness, and ICT skills. Includes corporate portals with progress tracking and certificates.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Kemker ICT Groep delivers comprehensive managed ICT services for Dutch SMBs under the "ICT met een Glimlach" brand, bundling cloud workstations, VoIP telephony, Microsoft 365 licensing, server and network management, cybersecurity, Dutch-sovereign cloud storage (Data Opslag Nederland), CRM implementation, password management, fiber and Starlink internet, MDM, AI chatbot, and security awareness training into monthly subscription packages with proactive 24/7 monitoring and on-site support where required.

Product overview

Kemker ICT Groep is a Dutch managed IT services provider offering a comprehensive portfolio of ICT solutions under the 'ICT met een Glimlach' (ICT with a Smile) brand. The core offerings include All-in Cloudwerkplek (managed cloud workstations), All-in ICT Beheer (complete managed IT services), Data Opslag Nederland (encrypted Dutch cloud storage), VoIP Telefonie (internet telephony), and Microsoft 365 licensing. Additional services encompass Teamleader CRM, ICT security/antivirus protection, server management, mobile device management, LastPass password management, fiber internet connectivity, AI chatbot, lead generation tools, cybersecurity training (Arda), phishing simulations, and online ICT training. The company operates as a certified partner for Teamleader and offers solutions from small businesses to enterprise clients across the Netherlands.

Differentiator

Problem solved

Functional benefit

Brands

• Data Opslag Nederland: Dutch cloud-based data storage and file sharing service operated by Kemker ICT Groep, offering encrypted storage in two geographically separated Dutch data centers with AVG/GDPR compliance.

Products and services

• All-in ICT Beheer (ICT met een Glimlach Pakket) Recurring managed IT service package that consolidates workstation management, network support, server monitoring, security, backups, and unlimited helpdesk support into one monthly subscription, designed for Dutch SMBs that want an outsourced ICT department.
• All-in Cloudwerkplek (Cloud Workstation) Monthly cloud-hosted desktop subscription giving users secure access to their full Windows 10/11 Pro workstation from any device worldwide, with hardware, software, antivirus, backup, and monitoring managed by Kemker ICT.
• Data Opslag Nederland (DON) Proprietary Dutch-sovereign cloud storage and file-sharing subscription service with unlimited accounts per business, encrypted at rest, GDPR/AVG-compliant, designed as a Dutch alternative to Dropbox, Google Drive, and iCloud for organizations that must keep data within the Netherlands.
• VoIP Telefonie Subscription cloud-based business telephony offering for SMBs that replaces traditional ISDN lines, with features such as IVR menus, voicemail-to-email, mobile integration, and Microsoft Teams and CRM caller-ID integration.
• Microsoft 365 Zakelijk Licensing and Implementation Authorized Microsoft partner offering licensed access to Microsoft 365 productivity suites bundled with advisory, implementation, and integration services for Dutch SMBs.
• ICT Beheer (System and Network Management) Recurring managed service for monitoring, configuring, and troubleshooting client workstations, networks, and server environments under the Kemker Systeem- en Netwerkbeheer operating division.
• ICT Beveiliging (Security Suite) Subscription security offering that protects endpoints and networks against malware, ransomware, phishing, and unauthorized access, with compliance alignment to Dutch and EU security standards for regulated SMBs.
• ICT Support (Remote and On-site Helpdesk) Recurring managed support subscription delivering remote assistance via TeamViewer and on-site visits when needed for hardware, software, and configuration issues across Windows and Apple environments.
• Teamleader CRM Implementation and Resale Subscription resale and certified implementation of Teamleader Focus CRM, including sales, project management, invoicing, agenda, time tracking, and support ticket capabilities, with 230+ integrations to accounting, payment, and marketing tools.
• LastPass Password Management Subscription resale of LastPass business password management plans with Dutch BTW invoicing and installation support, including MFA, Teams, Business, Business Plus, and Identity tiers, plus optional personal and family plans.
• Fiber Internet (Fore Freedom) Business fiber internet subscription service delivered via the Fore Freedom network with one-time connection fees and recurring monthly subscriptions, sold and supported by Kemker ICT Groep for Dutch SMBs.
• Mobile Device Management (MDM) Subscription MDM service that secures and manages business laptops, tablets, and smartphones with centralized policy enforcement, remote wipe, backup/restore, and compliance reporting.
• AI Chatbot Subscription ChatGPT-based conversational AI service trained on a client's own website, knowledge base, and processes, deployable on web, WhatsApp, email, and phone channels, with lead capture, live chat handover, and Zapier workflow integration.
• Leadgarantie (Leadinfo B2B Lead Generation) Subscription lead intelligence service that uncovers anonymous B2B website visitors and provides enriched company profiles for sales and marketing teams, resold and supported by Kemker ICT Groep.
• Phishing Simulatie (CanYouBePhished) Subscription phishing awareness and simulation service that tests employee resilience against realistic phishing attacks and provides training content, reporting, and remediation support.
• Arda Security Awareness Training Subscription interactive cybersecurity awareness training combining e-learning modules with serious gaming, mapped to NIS2, ISO 27001, NEN 7510, and AVG compliance needs.
• Online ICT Trainingen Subscription video-based Office 365 and ICT skills training library delivered in short micro-learning modules, with corporate portal options including progress tracking and certification.
• Serverbeheer (Server Management) Subscription server management service for Windows and Linux environments including patching, backup, antivirus, log monitoring, and 24/7 incident response with on-site escalation.
• Hardware and Device Sales One-time purchase offering for Apple devices (new and refurbished), network equipment, and Starlink satellite internet hardware bundled into managed service packages or sold standalone.
• Professional Services and Audits Project-based consulting and delivery services covering ICT audits, migrations, security assessments, quickscans, and online training implementation for Dutch businesses.
• Starlink Internet Resale Subscription and hardware sale of Starlink satellite internet for Dutch businesses needing primary connectivity in remote areas or failover connectivity for business continuity.

Quantifiable outcome

• Cost savings of up to 30% compared to traditional ICT management through the All-in ICT Pakket
• +4 more outcomes

Named customers9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered minor, strategic and core.

• YealinkminorChannel Partner/ Reseller/ Distributor · 1 June 2025Yealink Wi-Fi phones (models AX83H and AX86R) are offered by Kemker ICT Groep as part of the VoIP telephony portfolio. These 802.11ax/Wi-Fi 6 compatible handsets register directly on business Wi-Fi networks, replacing traditional DECT base station setups.
• StarlinkminorChannel Partner/ Reseller/ Distributor · 1 March 2025Kemker ICT Groep became a Starlink reseller in March 2025, offering satellite internet connectivity for businesses in areas without fiber access or as a reliable backup connection. Particularly relevant for rural locations and business continuity scenarios.
• SBA BeveiligingstrategicStrategic or Co-development Partner · 1 May 2024SBA Beveiliging (physical security) and Kemker ICT Groep (digital/ICT security) formed a partnership in May 2024, enabling clients to be fully secured — physically and digitally — through a single partnership. The combination addresses both physical access control and cybersecurity needs.
• TeamleadercoreChannel Partner/ Reseller/ DistributorCertified Teamleader partner and reseller in the Netherlands. Provides CRM, sales, project management, and invoicing software implementation and ongoing support to SMB clients. Kemker ICT Groep acts as the implementation and integration partner, setting up Teamleader Focus for clients and providing training. Joint marketing through events such as WorkSmarter. The partnership enables a full work management solution combining ICT infrastructure with business process automation.
• Fore FreedomcoreTechnology or IntegrationFore Freedom provides business fiber optic internet infrastructure across more than 200 business parks in the Netherlands. Kemker ICT Groep resells Fore Freedom fiber packages as part of its connectivity portfolio, offering installation, management, and support alongside the connection. Summer promotions (2024) featured waived connection fees and discounts on monthly subscriptions.
• ArdaminorChannel Partner/ Reseller/ DistributorArda provides cybersecurity awareness training through interactive modules and serious gaming. Kemker ICT Groep resells Arda's training programs, which support compliance with NIS2, ISO 27001, NEN 7510, and AVG regulations. Training is available in Dutch and native English, with sector-specific modules for healthcare and government organizations.
• LastPassminorChannel Partner/ Reseller/ DistributorKemker ICT Groep resells LastPass password management solutions to business clients, providing installation services, Dutch BTW invoicing, and 14-day free trials for business plans. Business plans range from €2.90/month (MFA) to €7.50/month (Identity).
• OndernemersbelangminorGTM or Marketing PartnerOndernemersbelang is a Dutch business media publication covering topics relevant to entrepreneurs. Kemker ICT Groep was featured in an article on AVG-proof cloud storage for businesses, serving as a marketing and thought leadership channel to reach Dutch SMB owners.
• CanYouBePhishedminorChannel Partner/ Reseller/ DistributorCanYouBePhished is a phishing simulation platform resold by Kemker ICT Groep. The platform provides realistic local phishing email simulations, multilingual learning content, landing pages with tips, and bi-annual reporting to strengthen employee cybersecurity awareness.
• LeadinfominorChannel Partner/ Reseller/ DistributorLeadinfo is a B2B lead generation software that identifies anonymous website visitors and enriches them with company data. Kemker ICT Groep resells Leadinfo with a free trial available through the partner portal, offering data-driven marketing and sales intelligence to clients.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorMicrosoft 365 (Office 365) Business Premium and Enterprise E3 licensing and implementation. Kemker ICT Groep advises clients on license selection, implements Microsoft environments, and integrates Teams telephony with VoIP. Microsoft Copilot for Microsoft 365 is also offered as an add-on.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Previder: Dutch managed hosting and workplace provider offering private cloud, managed services, and connectivity to SMB and mid-market. Comparable to Kemker ICT Groep's data center-hosted workstation, Microsoft 365, and managed infrastructure offerings.
• Detron: Dutch managed IT services and workplace provider serving SMB and mid-market across the Netherlands with managed workstations, cloud, security, and VoIP. Closely comparable business model to Kemker ICT Groep's all-in ICT pakket.
• Fundaments: Dutch managed cloud hosting and infrastructure provider serving SMB and mid-market with private/public cloud, managed hosting, and security. Adjacent peer focused on infrastructure layer that complements or competes with Kemker ICT Groep's cloud workstation and Data Opslag Nederland services.
• Solvinity: Dutch managed cloud and security services provider focused on regulated Dutch enterprises, offering managed hosting, SOC, and workplace services — direct overlap with Kemker ICT Groep's managed infrastructure, security, and compliance positioning, though more enterprise-skewed.
• Managed IT Group: Dutch managed IT services provider focused on SMB and mid-market in the Netherlands, offering managed workplace, cloud, security, and connectivity — closely mirrors Kemker ICT Groep's all-in ICT portfolio and SMB customer profile.
• Conclusion Fit for IT: Dutch IT services firm within the Conclusion ecosystem, providing managed workplace, cloud, and security services to mid-market clients. Comparable to Kemker ICT Groep on the all-in managed ICT offering but typically serving larger and more enterprise customers.

Broad incumbents

• KPN: Dutch incumbent telecom offering KPN Werkplek, managed connectivity, security, and cloud services to Dutch SMB and mid-market. Competes with Kemker ICT Groep in the all-in workplace category, especially via fiber and Microsoft 365 bundles.
• Total Specific Solutions: Dutch-headquartered vertical software and IT services group with operating companies serving SMB and mid-market across Western Europe. Comparable in serving Dutch mid-market with managed IT plus business software, but at materially larger scale and broader portfolio.
• Cegeka: Large Belgian-headquartered IT services provider with significant operations in the Netherlands, offering managed services, cloud, security, and workplace management to mid-market and enterprise clients — overlapping with Kemker ICT Groep's managed ICT and security stack at greater scale.

Emerging players

• Workspot: Cloud-based virtual desktop and managed workstation provider serving enterprise and mid-market. Less direct overlap in geography but comparable product concept to Kemker ICT Groep's All-in Cloud Workstation offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubebit.ly/36NY4Cu
• Facebookfacebook.com/kemkerict
• LinkedInlinkedin.com/company/kemkerict
• Instagraminstagram.com/kemkerict

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kemker Ict Groep B.v.