Fulfillment Express, Inc.

What Fulfillment Express, Inc. does

Fulfillment Express, Inc. (DBA: Fulfillment Express, FEX) is a privately held third-party logistics (3PL) provider founded in 1993 by U.S. Army Veteran Dieter Ammann and headquartered at 1502 Gage Rd, Montebello, California. The company operates a single West Coast fulfillment center strategically positioned near the Port of Los Angeles and LAX Airport, serving e-commerce direct-to-consumer brands, B2B wholesale clients, Amazon marketplace sellers, and drop-ship programs (including Amazon, HSN, and QVC). Its customer base spans SMB and mid-market brands selling through Shopify, WooCommerce, Amazon, Walmart, eBay, and BigCommerce, with value-added services that extend into retail compliance for shipments into Walmart, Target, Costco, and Whole Foods distribution centers.

The company's technology stack is built around its proprietary OpCenter Warehouse Management System (WMS), which provides clients a 24/7 web portal for real-time inventory tracking, order status, and automated reporting. Operational technology includes pick-to-light picking carts for optimized order routing, kiosk-based job tracking, barcode scanning at receipt/putaway/pick/pack checkpoints, weight verification against calculated package weight, and a two-step pick-and-pack process in which two associates verify every order — collectively targeting a 99.9% order accuracy rate. Multi-carrier rate shopping across UPS, FedEx, USPS, and DHL automates shipping selection, while real-time inventory synchronization across all connected sales channels prevents overselling.

Fulfillment Express generates revenue on a transaction-based model with no monthly minimums, monetizing across pick-and-pack services, warehousing and storage subscriptions, Amazon FBA prep services (FNSKU labeling starting at $0.20 per unit), shipping services using volume-negotiated carrier discounts, and value-added services including returns processing, kit building, lot/serial number tracking, EDI communication processing, and customer service support. The company employs 11-50 people, ships thousands of packages daily, and operates as an independent entity with no disclosed institutional investment, parent company, or acquisition activity.

Name

Fulfillment Express, Inc.

Legal name

Fulfillment Express, Inc.

Website

https://fex3pl.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Fulfillment Express is a privately held third-party logistics (3PL) provider founded in 1993 in Montebello, California, offering warehousing, pick-and-pack fulfillment, shipping, and value-added logistics services to e-commerce brands, Amazon sellers, and B2B retail clients from a single West Coast hub.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Freight Transportation Arrangement (48851)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA)

akta.pro secondary industries

Marketplace / Multi-Client Fulfillment Centers (TLALADAD), Value-Added Services (VAS) Fulfillment Centers (Kitting, Labeling, Light Assembly) (TLALADAH), E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

Keywords

• Third-party logistics services
• Ecommerce order fulfillment
• Warehousing and storage
• Pick and pack services
• Amazon FBA prep

Headquarters

HQ city

Montebello

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Fulfillment and Pick/Pack Services: Core revenue stream from pick and pack fulfillment services where orders are processed, verified, packed and shipped. Pricing is variable based on order volume and specific requirements. The company charges per-service without monthly minimums, converting fixed costs into variable costs that scale with client business.
2. Warehousing and Storage: Revenue from providing warehouse storage space for client inventory, with flexible space solutions and environmental monitoring.
3. Amazon FBA Prep Services: Specialized services for Amazon sellers including ASIN/FNSKU labeling starting at $0.20 per unit, carton labeling, pallet labeling, and compliance preparation for Amazon fulfillment centers.
4. Shipping Services: Revenue from shipping services leveraging volume-negotiated carrier discounts. Multi-carrier network including UPS, FedEx, USPS, and DHL provides competitive pricing passed to clients.
5. Value-Added Services: Additional services including returns processing, kit building, lot/serial number tracking, EDI communication processing, and customer service support.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Fulfillment Express is a third-party logistics (3PL) provider that offers end-to-end ecommerce and retail fulfillment services from its West Coast warehouse in Montebello, California. Core services include pick and pack order fulfillment, inventory management with lot/serial tracking, multi-carrier shipping (UPS, FedEx, USPS, DHL), FBA prep and labeling, B2B/B2C order management, EDI processing for major retailers, returns handling, and value-added services such as kit assembly and client service support.

Product overview

Fulfillment Express is a third-party logistics (3PL) platform offering end-to-end supply chain solutions for e-commerce and retail brands. The core offering centers on Order Fulfillment Services supported by an integrated Warehouse Management System (WMS), with pick-and-pack operations powered by pick-to-light technology and kiosk job tracking. The platform integrates with major e-commerce platforms (Shopify, WooCommerce, Amazon, Walmart, eBay) for automated order syncing, and connects to multiple carriers (UPS, FedEx, USPS, DHL) for optimized shipping. Key add-on modules include: Fulfillment by Amazon (FBA) Services with ASIN/FNSKU labeling, B2B and B2C Order Management for omnichannel fulfillment, Ecommerce Order Stream Integration for real-time inventory sync, Up to Date Accurate Reporting via the OpCenter portal, Lot/Serial Tracking for compliance, Returns Services, EDI Communication Processing, Client Service support, and Full Service Production for kit building and labeling. The architecture is a unified platform where all services draw from the same inventory pool, enabling seamless operations across direct-to-consumer, commercial/retail, and drop shipping channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Order Fulfillment Services End-to-end fulfillment including pick and pack, shipping, and order processing from Los Angeles area warehouses, serving direct-to-consumer, commercial/retail, and drop shipping channels for ecommerce and retail brands.
• B2B and B2C Order Management Unified order management handling both consumer direct-to-consumer orders and commercial wholesale/retail fulfillment from a single inventory pool with real-time tracking and customizable fulfillment options.
• Warehousing and Storage Warehouse storage space for client inventory with flexible space solutions and environmental monitoring at the Montebello, California facility.
• Shipping Solutions Multi-carrier shipping network with automated rate shopping across UPS, FedEx, USPS, and DHL for optimal cost and speed; includes cross-border ecommerce solutions with customs expertise and Delivered Duty Paid (DDP) options.
• Amazon FBA Prep Services Amazon-specific services including FNSKU labeling, carton and pallet labeling, Seller Central integration, and Vendor Central support for bulk shipments to Amazon warehouses.
• ASIN/FNSKU Labeling Unit label application service starting at $0.20 per unit for Amazon FBA compliance, ensuring correct labeling for individual pieces and shipments.
• EDI Communication Processing EDI transaction exchange for commercial customers including tailored processing, reliable order-specific data validation, and compliance with major retail partner requirements such as Walmart, Target, and Costco.
• Returns Handling Services Comprehensive returns handling with quality inspection, restocking, and detailed reporting including daily notifications and root-cause analysis for returned products.
• Full Service Production and Kit Building Production department offering kit assembly, product reworks, custom labeling, and packaging for promotional kits and manufacturing fixes.
• Client WMS Portal (OpCenter) Web portal access via OpCenter for real-time inventory monitoring, order status tracking, and report viewing accessible anywhere in the world 24/7.

Quantifiable outcome

• 99.9% order accuracy rate through barcode scanning, dual-verification, and weight checking
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature10 records

Partnerships

Ten partnerships are on record, tiered core.

• UPScoreTechnology or IntegrationMajor national carrier partnership providing ground and air shipping services. Multi-carrier network enables automated rate shopping for optimal shipping cost and delivery speed selection.
• FedExcoreTechnology or IntegrationNational carrier partnership for express and ground shipping. Strategic carrier relationship providing resilience and reliability with automatic failover during regional delays.
• USPScoreTechnology or IntegrationUnited States Postal Service partnership for cost-effective residential and lightweight package delivery. Integral to multi-carrier strategy for optimal rate shopping.
• DHLcoreTechnology or IntegrationInternational carrier partnership for global express shipping and cross-border e-commerce solutions. Essential for worldwide shipping with customs expertise.
• ShopifycoreTechnology or IntegrationE-commerce platform integration for automated order syncing and real-time inventory updates. Orders sync directly to warehouse WMS for immediate fulfillment processing.
• WooCommercecoreTechnology or IntegrationWordPress e-commerce platform integration enabling automated order flow and inventory synchronization for WordPress-based online stores.
• AmazoncoreTechnology or IntegrationAmazon Seller Central and Vendor Central integration for FBA prep services, order processing, and Fulfillment by Merchant operations. Direct API connectivity for automated order handling.
• WalmartcoreChannel Partner/ Reseller/ DistributorMajor retail fulfillment partner requiring EDI transactions, routing guide compliance, and strict labeling requirements. Fulfillment Express ships commercial orders to Walmart distribution centers.
• TargetcoreChannel Partner/ Reseller/ DistributorRetail fulfillment partner with complex EDI and compliance requirements. Fulfillment Express manages shipments to Target stores and distribution centers.
• CostcocoreChannel Partner/ Reseller/ DistributorWholesale retail partner with bulk shipping and palletization requirements. EDI transaction management for seamless order processing.

Scale indicators6 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• ShipMonk: Multi-node 3PL providing pick/pack, shipping, FBA prep, and omnichannel inventory sync to growing e-commerce brands — the same core service bundle Fulfillment Express delivers, with similar SMB-to-mid-market positioning.
• eFulfillment Service: Long-standing e-commerce 3PL offering pick/pack, shipping, returns, and multi-channel integration on a no-contract, per-order pricing basis — directly mirroring Fulfillment Express's transparent, no-minimum model.
• ShipBob: Tech-enabled 3PL offering nationwide fulfillment for e-commerce and DTC brands with WMS, multi-carrier shipping, and integrations to Shopify, Amazon, and Walmart — directly comparable in customer base, service mix, and technology positioning to Fulfillment Express.
• Capacity: Digital 3PL network offering fulfillment, shipping, and returns to e-commerce brands through a connected warehouse network — comparable in targeting SMB-to-mid-market e-commerce customers seeking flexible, tech-enabled fulfillment.
• Rakuten Super Logistics: E-commerce 3PL with nationwide fulfillment centers, WMS integration, and FBA prep services — a comparable operating model across fulfillment, returns, and marketplace seller support.
• Red Stag Fulfillment: 3PL focused on large, heavy, and high-value e-commerce orders with pick/pack accuracy emphasis and a tech-forward WMS — comparable to Fulfillment Express on the accuracy-driven, high-service3PL positioning.
• Quiet Logistics: Tech-forward 3PL delivering pick/pack, shipping, and returns for DTC brands with proprietary WMS — comparable in that technology-driven accuracy and brand experience are core selling points, similar to Fulfillment Express's OpCenter story.

Broad incumbents

• DHL Supply Chain: Global contract logistics arm of DHL providing warehousing, fulfillment, and value-added services across multiple industries — an incumbent peer whose international fulfillment capabilities overlap with Fulfillment Express's DHL-backed cross-border offering.
• FedEx Fulfillment: FedEx's owned-and-operated fulfillment service offering warehousing, pick/pack, and shipping as part of a broader logistics portfolio — comparable in end-to-end fulfillment but with massive scale, capital, and national footprint advantages over Fulfillment Express.
• Amazon FBA (Fulfillment by Amazon): Amazon's in-house fulfillment service is both a competitor and a complement to Fulfillment Express — Fulfillment Express provides FBA prep and Seller Central integration services for brands selling on Amazon, while also competing with FBA for merchant-of-record orders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@FulfillmentExpress
• Facebookfacebook.com/fulfillmentexpress
• LinkedInlinkedin.com/company/fulfillment-express-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fulfillment Express, Inc.