Vetexpertise

What Vetexpertise does

VetExpertise (VETEXPERTISE LDA) is a Portuguese veterinary telemedicine company founded in 2020 and headquartered in Guimarães, Portugal. It operates a cloud-based teleconsultation platform that connects general practice veterinarians and veterinary centers with a network of approximately 30+ board-certified European and American veterinary specialists across 16 specialties, including anesthesiology, cardiology, dermatology, dentistry, imaging, internal medicine, neurology, oncology, ophthalmology, orthopedics, pathology, nutrition, reproduction, and physiotherapy. The service is available 24/7, with standard case responses within 72 working hours and a priority option delivering responses within 24 hours, supporting both asynchronous written case submissions and synchronous video consultations.

The company's product portfolio consists of two offerings: the VetExpertise Platform, the core teleconsultation service accessed via web and the WiseVet Live mobile app, and a companion telemedicine app enabling veterinary centers to conduct video consultations directly with their own clients. The platform supports 70+ languages and is distributed as a self-service product through the company's website, with customer acquisition driven primarily by organic digital channels including LinkedIn, Instagram, Facebook, SEO, and email newsletters.

VetExpertise generates revenue through subscription and per-case fees for teleconsultation services, with tiered options for standard, priority, and reduced-cost follow-up consultations. The company employs 11-50 people, operates as a private limited liability company, and reports no institutional funding rounds. Its stated partner ecosystem includes RaiseVet, Bioethicus (Brazil), Gandhivet, and Portugal's Recuperar Portugal recovery program, with a claimed global market reach though no specific revenue or customer count metrics are disclosed.

Name

Vetexpertise

Legal name

VETEXPERTISE LDA

Website

https://vetexpertise.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

VetExpertise is a Portuguese veterinary telemedicine company operating a cloud-based teleconsultation platform that connects general practice veterinarians with a network of board-certified European and American specialists across 16 specialties, complemented by the WiseVet Live app for client-facing video consultations.

Ownership category

akta.pro rank

Product category

Veterinary Telemedicine

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Tele-veterinary & Virtual Care Platforms (Video/Chat, Remote Triage) (HLAMAGAB)

akta.pro secondary industries

Veterinary Telemedicine & Virtual Care Platforms (HLAMAMAC), Veterinary Telehealth Marketplaces (HLALALAM)

Keywords

• Veterinary telemedicine
• Veterinary teleconsultation
• Specialist veterinary referrals
• Veterinary practice software
• Remote veterinary consultations

Headquarters

HQ city

Guimarães

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Teleconsultation Service Fees: Veterinary centers and general practice veterinarians pay fees for specialist teleconsultation services. The platform offers standard response within 72 hours (working days) and a priority option for urgent cases with 24-hour response. Cost-reduced follow-up consultation option also available. Response formats include written report, video report, or audio report.
2. WiseVet Live App Services: Veterinary centers subscribe to or pay for the WiseVet Live telemedicine app to enable video consultation services with their own veterinary teams for their clients. The app allows scheduling, charging, and saving all exchanged information while respecting confidentiality rules.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

VetExpertise operates a cloud-based teleconsultation platform that connects general practice veterinarians with a network of board-certified European and American accredited veterinary specialists across 16 small animal specialties. Veterinarians submit clinical cases via online forms (10-15 minutes) and receive written, video, or audio reports, or schedule direct video calls with specialists. The company also offers the WiseVet Live mobile application, which enables veterinary centers to conduct video consultations with their own clients, including scheduling, billing, and record management.

Product overview

Vetexpertise offers a two-product portfolio: the VetExpertise Platform (core teleconsultation service) connects general veterinarians with a network of American/European board-certified veterinary specialists for second opinions via video conference or written case submissions across 16 specialties. WiseVet Live is a companion telemedicine app that veterinary centers integrate into their own practice, enabling them to conduct video consultations with their clients directly, handling scheduling, charging, and record-keeping. The platform supports both synchronous (video) and asynchronous (written case) consultation modes, with response times of 24-72 hours depending on urgency.

Differentiator

Problem solved

Functional benefit

Brands

• WiseVet Live: Telemedicine app for veterinary centers enabling video call consultations, scheduling, charging, and information management for veterinary practices.

Products and services

• VetExpertise Platform Online teleconsultation platform enabling general practice veterinarians and veterinary centers to submit clinical cases and receive specialist consultations from a network of board-certified European and American accredited specialists across 16 small animal specialties (including Anesthesiology, Cardiology, Dermatology, Dentistry, Imaging Diagnosis, Internal Medicine, Ophthalmology, Oncology, Orthopedics, Pathology, Neurology, Nutrition, Reproduction, and Physiotherapy). Cases are submitted via guided online forms in 10-15 minutes with tutorial video support, and responses are delivered as written, audio, or video reports within 72 hours standard or 24 hours priority.
• WiseVet Live Mobile telemedicine application for veterinary centers that enables them to schedule, conduct, charge for, and securely save video call consultations with their own veterinary teams for their pet-owning clients. Includes scheduling, billing, and information management features that comply with veterinary confidentiality rules, supporting a new revenue stream for veterinary practices.

Quantifiable outcome

• Reduced referrals to specialized facilities
• +3 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• RaiseVetminorOthersRaiseVet is listed as a partner organization on the VetExpertise website footer. The nature of the partnership is not explicitly detailed in the available source material.
• Bioethicus (Brazil)minorOthersBioethicus (bioethicus.com.br) from Brazil is listed as a partner organization on the VetExpertise website footer, suggesting a collaborative or referral relationship in the Brazilian veterinary market.
• Recuperar PortugalminorOthersRecuperar Portugal (recuperarportugal.gov.pt) is listed as a partner organization on the VetExpertise website footer. This appears to be a Portuguese government recovery program partnership.
• GandhivetminorOthersGandhivet is referenced as a partner organization associated with the Startup Voucher PRR (Plano de Recuperação e Resiliência) Project No. 1574, suggesting participation in Portugal's startup support programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• whiskerDocs: 24/7 pet telehealth helpline providing live chat, phone, and email access to veterinary professionals for pet owners. Adjacent competitor in pet-owner virtual care delivery.
• Pawp: Subscription-based pet healthcare app offering 24/7 vet chat and an emergency fund. Adjacent competitor in pet-owner telemedicine with a differentiated subscription/insurance bundle model.
• Petriage: AI-driven pet health monitoring and telehealth platform offering symptom analysis and virtual vet consultations. Emerging player with overlapping telemedicine functionality but differentiated AI triage entry point.

Direct peers

• Vetster: Veterinary telehealth marketplace connecting pet owners with licensed veterinarians for video consultations. Closest direct competitor — both operate two-sided platforms monetizing remote veterinary expertise, although Vetster is consumer-facing whereas VetExpertise's core is vet-to-vet specialist referral.
• Airvet: Veterinary telemedicine platform offering 24/7 video, chat, and triage for pet owners and employer benefits. Direct competitor in virtual care delivery with significant US market presence and employer channel distribution.
• GuardianVets: Veterinary telemedicine and triage service for veterinary hospitals and pet owners, providing after-hours support and live chat. Direct competitor in the vet-clinic-facing telemedicine workflow that overlaps with WiseVet Live's clinic telemedicine value proposition.
• TeleTails: Veterinary telemedicine platform enabling clinics to conduct live video consultations with their own clients. Direct competitor to WiseVet Live with a similar clinic-branded telemedicine workflow.
• FirstVet: European veterinary telemedicine service offering on-demand video consultations with licensed veterinarians, now owned by Mars Petcare. Direct competitor in the European market with a similar B2C pet-owner telemedicine model and overlapping specialist network.
• Televet: Telehealth platform built for veterinary practices to manage client communication, telemedicine, and digital services. Direct competitor to WiseVet Live — both sell practice-branded telemedicine tools to veterinary clinics.
• VetCT: Provides specialist veterinary teleconsultation services (radiology, cardiology, internal medicine) to referring veterinarians globally. Most direct competitor to VetExpertise's core vet-to-specialist referral service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/VetExpertise-114632643517529
• LinkedInlinkedin.com/company/vetexpertise
• Instagraminstagram.com/vetexpertise

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vetexpertise