What Inventio Hub Srl does

Inventio Hub Srl (S.R.L.) is an Italian private limited company that designs and develops AI software for businesses, with operational headquarters in Scandicci (Florence metropolitan area) and its registered office in Pietrasanta. The company's core product is the WORKFORCE platform, which deploys "Digital CoWorkers" — AI-driven automation agents that read structured and unstructured documents (invoices, delivery notes, emails, orders), execute procedures directly inside enterprise business systems via RPA (avoiding the need for custom APIs), and maintain human-in-the-loop oversight of critical decisions. The platform integrates with the dominant Italian ERP suites (TeamSystem, SAP, Zucchetti) and supports Italian e-invoicing formats (SDI, FatturaPA XML, PEC). Five pre-configured CoWorker modules cover Accounts Payable, Goods Receipt, Quotes & Sales Orders, Dunning & Collections, and Monthly Management Reporting.

The broader portfolio extends beyond process automation into a suite of conversational AI agents — Customer Care, E-Commerce Sales, Voice, Knowledge Base, Technical Support, Product Configurator, Procurement, Deep Search & Report, and Conversational BI — built on dedicated sub-brands (AIChatPlatform, AIChatVoiceRAG, AIRAGPlatform, AISearchPlatform). The company also delivers AI Strategy consulting and full-cycle Custom AI Software development, with ML/DL capabilities spanning NLP, computer vision, generative AI (GANs), and predictive analytics across retail, manufacturing, healthcare, banking, transportation, automotive, and agriculture verticals. Customer-side evidence includes 40+ Italian enterprise and mid-market clients such as Electrolux Group, Serie A, Maison Margiela, Luisa Via Roma, IED, and Sicis.

Inventio Hub operates a sales-led, direct-to-enterprise go-to-market with quote-based pricing, no public tiers, and a free 30-minute assessment as the entry point into a 4-6 week deployment cycle. Revenue is generated primarily through WORKFORCE Digital CoWorker subscriptions and AI Agent subscriptions, supplemented by custom AI development services. The company is privately held, has no disclosed funding, and operates with a 1-10 person team, with primary geographic focus on Italy and a multilingual website (Italian/English) suggesting nascent international scope.

Name

Inventio Hub Srl

Legal name

Inventio Hub S.R.L.

Website

https://inventiohub.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Inventio Hub Srl is an Italian AI software company that builds the WORKFORCE platform of AI Digital CoWorkers for back-office ERP automation, plus conversational AI agents and custom AI applications, serving 40+ enterprise and mid-market Italian companies.

Ownership category

akta.pro rank

Product category

AI Process Automation Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

Keywords

• AI process automation
• Robotic process automation
• Conversational AI agents
• Document intelligence
• Custom AI software

Headquarters

HQ city

Scandicci

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Digital CoWorker (WORKFORCE) Subscriptions: Inventio Hub sells AI Digital CoWorker subscriptions through its WORKFORCE platform brand. Each CoWorker is a role-specific automation (Accounts Payable, Goods Receipt, Quotes & Orders, Dunning & Collections, Management Reporting) configured to the client's processes, systems, and rules. These are delivered as managed services with monthly reporting, supervised production, and ongoing optimization. The subscription model includes a 4-6 week deployment and setup phase followed by continuous operation. Revenue is recurring (monthly/annual billing), with pricing that is quote-based and customized to the complexity of the client's environment.
2. Custom AI Software Development & Integration: Custom AI software development engagements covering the full lifecycle from business analysis through deployment and integration. Includes AI Strategy & Roadmap consulting, Custom AI Software development, and AI Audit services. These are project-based professional services with outcomes ranging from assessment reports to production-deployed AI systems integrated with ERP, CRM, and other business systems.
3. AI Agents (Conversational, Voice, Knowledge Base): Sale of AI agent solutions including Customer Care Agent, E-Commerce Sales Agent, Voice Agent, Knowledge Base, Technical Support, Product Configurator, Procurement Agent, Deep Search & Report, and Conversational BI. These are typically custom-built solutions delivered as ongoing services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Inventio Hub designs and develops AI software for businesses, including process automation, conversational agents, and custom applications. The core offering is the WORKFORCE platform, which deploys AI Digital CoWorkers that read documents (invoices, delivery notes, orders, emails), execute procedures within enterprise ERP/CRM systems via RPA, and keep humans in command of critical decisions through configurable approval thresholds and audit logging. The company also sells a suite of AI agents (customer care, voice, knowledge base, product configurator, procurement) and provides custom AI software development and AI strategy consulting.

Product overview

Inventio Hub offers two interconnected product lines: (1) WORKFORCE - an AI process automation platform with Digital CoWorkers (pre-configured modules CW-001 through CW-005) that automate back-office tasks via RPA with human-in-the-loop supervision, integrating with major Italian and European ERP systems; and (2) AI Agents - a suite of conversational and autonomous agents (Customer Care, E-Commerce Sales, Voice, Knowledge Base, Technical Support, Product Configurator, Procurement, Deep Search, Conversational BI) deployed on a custom AI development platform. The portfolio spans process automation, conversational AI, and custom ML/DL solutions across 8 industry verticals including retail, manufacturing, healthcare, banking, and automotive.

Differentiator

Problem solved

Functional benefit

Brands

• WORKFORCE: AI Digital CoWorker platform — a dedicated automation platform featuring Digital CoWorkers that read documents (invoices, delivery notes, emails, orders), execute procedures inside business management systems (TeamSystem, SAP, Zucchetti), and keep teams in command of critical decisions through human-in-the-loop supervision. Developed and marketed by Inventio Hub S.R.L.

Products and services

• Inventio Workforce (WORKFORCE Platform) AI process automation platform with Digital CoWorkers that read documents, execute procedures within enterprise ERP/CRM systems via RPA, and keep humans in command of critical decisions through configurable approval thresholds and full audit logging. Includes pre-configured role modules for accounts payable, goods receipt, quotes/orders, dunning, and monthly management reporting. Deploys in 4–6 weeks with no IT changes required.
• CW-001 Accounts Payable Digital CoWorker Digital CoWorker for accounts payable departments that ingests invoices from Italian e-invoicing channels (SDI, PEC), performs three-way matching against purchase orders and delivery notes, and posts validated entries to ERP with anomaly blocking.
• CW-002 Goods Receipt Digital CoWorker Digital CoWorker for warehouse operations that logs incoming delivery notes, verifies quantities, item codes, and prices against purchase orders, updates stock levels, and flags missing parcels and off-PO costs.
• CW-003 Quotes & Sales Orders Digital CoWorker Digital CoWorker for the commercial cycle that receives requests and orders from email, PDF, and B2B portals, builds quotes from price lists, and verifies order confirmation against quotes, lists, and discounts.
• CW-004 Dunning & Collections Digital CoWorker Digital CoWorker for receivables that monitors customer aging, prioritizes by amount and history, sends graduated dunning (reminder, dunning, formal notice), and updates recovery plans.
• CW-005 Monthly Management Reporting Digital CoWorker Digital CoWorker for management control that aggregates ERP, CRM, and Excel data monthly, calculates budget variances, and produces the management pack by the 5th of the month.
• Customer Care Agent (AIChatPlatform) Conversational AI agent trained on a company's own products, tone, and policies that autonomously handles customer support requests 24/7 across multiple languages, escalates remaining requests to human agents with full context.
• E-Commerce Sales Agent (AIChatPlatform) Conversational sales agent that knows every SKU, promotion, and stock level to guide customers to the right product, suggest add-ons, and recover abandoned carts.
• AI Voice Agent (AIChatPlatformVoice) Voice-based AI agent that handles phone calls, understands natural language requests, provides answers, books appointments, and routes calls to the right person with full context, available 24/7.
• Company Knowledge Base Agent (AIChatVoiceRAG) AI agent that transforms company documents, manuals, and SOPs into a searchable knowledge base, enabling plain-language queries with exact answers and reducing new-hire onboarding time.
• Technical Support Agent (AIChatVoiceRAG) AI agent with access to manuals, troubleshooting history, and likely solutions that walks customers through resolution step-by-step or opens pre-filled tickets for technicians.
• Product Configurator Agent (AIChat) Guided selling agent that asks the right questions, rules out incompatible combinations, and builds ready-to-sign quotes in minutes instead of days.
• Procurement Agent (AIChat) AI agent that identifies qualified vendors, sends RFQs automatically, collects responses, and builds side-by-side comparison matrices, with full audit trail on every decision.
• Deep Search & Report (AISearchPlatform / AIRAGPlatform) AI research agent that scans hundreds of sources, cross-references data, and delivers structured reports with citations for competitive intelligence, market analysis, and regulatory updates.
• Conversational BI (AIRAGPlatform) Natural language querying agent that pulls data from CRM, email, ERP, and documents to answer business questions directly without users having to build reports.
• AI Strategy & Roadmap Consulting service that maps business processes, identifies high-impact AI opportunities, and builds concrete action plans for AI adoption with measurable results, including assessment of data quality, regulatory compliance (GDPR/HIPAA), algorithm explainability, and stakeholder engagement.
• Custom AI Software Full-cycle AI software development service from business analysis through architectural design, ML/DL model development, deployment and integration (cloud or on-premise), and continuous support, including R&D for pioneering solutions.

Quantifiable outcome

• 82% reduction in time per invoice processed (Accounts Payable CoWorker CW-001)
• +16 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability13 records

Feature11 records

Partnerships

Four partnerships are on record, tiered core.

• TeamSystemcoreTechnology or IntegrationTeamSystem is a leading Italian ERP provider. The WORKFORCE Digital CoWorker platform integrates directly with TeamSystem (including TeamSystem Embyon) via RPA, navigating the GUI to post journal entries, process invoices, and execute accounting procedures without custom API integration. TeamSystem is one of the most prominently featured integrations on the WORKFORCE platform, with live demo videos showing the CoWorker posting to TeamSystem in real time.
• SAPcoreTechnology or IntegrationSAP is a global enterprise ERP platform supported by the WORKFORCE platform. The CoWorker integrates with SAP alongside TeamSystem and Zucchetti as a primary ERP integration, enabling accounts payable and other back-office automation for SAP-running enterprises.
• ZucchetticoreTechnology or IntegrationZucchetti is one of Italy's largest business management software providers. The WORKFORCE platform supports Zucchetti ERP integration via RPA, enabling Italian mid-market clients running Zucchetti to deploy Digital CoWorkers for accounting and operations automation.
• Aruba (Fatturazione & SDI)coreTechnology or IntegrationAruba is a major Italian provider of electronic invoicing (SDI - Sistema Di Interscambio) and certified email (PEC) services. The WORKFORCE platform integrates with Aruba for receiving and processing Italian e-invoices and certified emails as part of the accounts payable workflow.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Yellow.ai: Enterprise AI agent platform delivering customer support, voice, and sales agents across channels. Closely mirrors Inventio Hub's AIChatPlatform and Voice Agent products in scope and target customer.
• Aisera: Enterprise AI agent platform for customer service, IT support, and operations with RAG-driven knowledge bases. Directly comparable to Inventio Hub's Knowledge Base, Technical Support, and Conversational BI agents.
• Kore.ai: Enterprise conversational AI and agent platform offering customer service, voice, and workflow agents. Highly comparable to Inventio Hub's AIChatPlatform suite (Customer Care, Voice, Knowledge Base, Technical Support) for enterprise customer-facing automation.
• UiPath: Global RPA + AI platform that automates back-office tasks inside enterprise systems. While UiPath is much larger and more general, it competes directly with Inventio Hub's WORKFORCE platform on ERP-integrated process automation for accounts payable and document processing.
• Celonis: Process mining and execution platform that automates back-office workflows including accounts payable and order-to-cash. Overlaps with WORKFORCE's CoWorker approach to ERP-integrated process automation.
• WorkFusion: AI-native automation platform for financial services and back-office operations (KYC, AP, claims). Compares to Inventio Hub's CW-001 Accounts Payable CoWorker on both product and target buyer.

Broad incumbents

• Microsoft (Power Automate & Copilot Studio): Broad incumbent offering RPA through Power Automate and AI agents through Copilot Studio, tightly integrated with Microsoft 365, Dynamics 365, and SAP. Represent the dominant 'good enough' alternative for buyers already on the Microsoft stack.
• SAP (Build Process Automation & Joule): SAP's own process automation and Joule AI agent capabilities are bundled into SAP ERP, which Inventio Hub automates via RPA. As SAP expands native AI inside the same ERP, Inventio Hub's 'no IT changes' value proposition erodes for SAP customers.

Emerging players

• LivePerson: Enterprise conversational AI and voice platform for customer care and sales. Comparable to Inventio Hub's Customer Care Agent and Voice Agent on use case and customer profile, though operating at a much larger scale and outside Italy.
• boost.ai: Conversational AI platform targeting European enterprises (especially Nordic banks and insurance) with customer service and internal knowledge agents. Comparable to Inventio Hub's AIChatVoiceRAG and Customer Care Agent on a European mid-market thesis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/inventiohub

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inventio Hub Srl