InstaPract
InstaPract is a Dubai-based provider of white-label digital health platforms and custom healthcare software development services, offering telehealth, EHR/EMR integration, AI-powered scheduling, and patient engagement tools to hospitals, clinics, small practices, and healthcare technology companies.
- Company typePrivate
- Founded-
- HeadquartersDubai, United Arab Emirates
- Headcount—
- GTM typeB2B
- OfferingSoftware
What InstaPract does
InstaPract is a Dubai-headquartered, privately-held digital health technology provider that licenses a white-label platform and delivers custom healthcare software development services to hospitals, clinics, small practices, and healthcare technology companies. The company's core product is a white-labeled telehealth platform that combines secure video and audio consultations, AI-powered appointment scheduling, automated reminders, patient check-in kiosks, automated billing, and a real-time analytics dashboard. The platform is architected around HL7 and FHIR R4-compliant interoperability with advanced APIs for bidirectional EHR/EMR integration, and extends to medical devices, wearables, IoT, third-party systems, and Health Information Exchange connectivity. Compliance posture spans HIPAA, SOC Type 2, GDPR, the Dubai Health Authority (DHA), HL7/FHIR, and ISO 27001.
The business model is a hybrid of recurring white-label platform licensing, professional services (custom software development, mobile app development, product development, software modernization, DevOps, CMS, and patient engagement software), and subscription-style SaaS for healthcare IT services. Pricing is quote-based, sold through enterprise field sales with exploratory-call and demo booking conversion, and billed on an annual cadence. The go-to-market is a combination of direct enterprise sales and an OEM/embedded motion in which partners deploy the platform under their own brand identity.
The customer base includes several large UAE healthcare groups (Burjeel Holdings, American Hospital, Pure Health, Halek Hospital, Al Kalma, iSON Health), international telemedicine and BPO players (AMD Global Telemedicine, Sutherland), and adjacent sports-vertical deployments (BCCI). InstaPract reports 13+ years of healthcare technology experience, 5+ years specifically in telehealth, and 110+ projects delivered. Marketing is conducted primarily through organic social (Facebook, Instagram, LinkedIn, X), website content and FAQs, and bottom-of-funnel direct demo booking. The company has no disclosed funding rounds, no disclosed headcount, no disclosed revenue, and no public pricing tiers.
InstaPract firmographics
Firmographics- Name
- InstaPract
- Legal name
- InstaPract
- Website
- https://instapract.ae
- Company type
- Private
- Operating status
- Operating
- Short description
- InstaPract is a Dubai-based provider of white-label digital health platforms and custom healthcare software development services, offering telehealth, EHR/EMR integration, AI-powered scheduling, and patient engagement tools to hospitals, clinics, small practices, and healthcare technology companies.
- Ownership category
- akta.pro rank
InstaPract industry classification
Industry- Product category
- Healthcare Digital Health Platform
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant) (HLALAKAA)
- akta.pro secondary industries
- EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where InstaPract is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
InstaPract business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- White-Label Platform Licensing: Licensing of white-labeled digital health platforms to healthcare organizations (hospitals, clinics, practices) who deploy the technology under their own brand.
- Software Development Services: Custom software development, mobile app development, product development, and software modernization services for healthcare organizations.
- Healthcare IT Services: DevOps services, CMS solutions, interoperability solutions, and patient engagement software as service offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organization size and requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
InstaPract product offering
Product offeringCore offering
InstaPract provides a white-label digital health platform that enables hospitals, clinics, small practices, and independent healthcare professionals to deliver branded telehealth, AI-powered scheduling, and patient engagement under their own identity. The offering bundles secure video/audio consultations, HL7 and FHIR-compliant interoperability with EHR/EMR systems, automated billing, real-time analytics, and check-in kiosks. Beyond the platform, the company sells custom healthcare software development, mobile app development, DevOps, CMS, and software modernization services.
Product overview
InstaPract offers a white-labeled digital health platform architecture consisting of a core telehealth platform with integrated check-in kiosks and AI-powered scheduling. The platform is complemented by professional services including interoperability solutions (HL7/FHIR), custom software development, mobile app development, patient engagement software, and software modernization services. The platform enables hospitals, clinics, and healthcare professionals to deliver virtual care while maintaining compliance with HIPAA, DHA, and GDPR standards.
Differentiator
Problem solved
Functional benefit
Products and services
- White-Label Digital Health Platform A comprehensive white-labeled digital health platform designed for hospitals, clinics, small practices, and independent healthcare professionals to enhance services, improve patient reach, and drive revenue growth. Deployed under the partner's own brand.
- Telehealth Platform Seamless, secure telehealth solution enabling virtual consultations with high-quality video and audio, connecting doctors and patients remotely for diagnosis and treatment.
- Interoperability Solutions HL7 and FHIR-compliant interoperability services enabling seamless data flow across EMR systems, medical devices, wearables and IoT, 3rd-party systems, and Health Information Exchanges.
- Custom Software Development Custom, HIPAA-compliant software tailored to specific organizational needs for healthcare workflows, delivered as professional services engagements.
- Mobile App Development Smart, secure mobile applications built for healthcare impact, enabling elevated patient care on the go.
- Product Development Advanced, compliant healthcare product development services crafted for precision and efficiency, helping organizations innovate in healthcare technology.
- Software & App Modernization Legacy system modernization with secure, cloud-optimized solutions that breathe new life into existing healthcare technology.
- CMS Solutions Adaptable, secure CMS platforms designed for healthcare content management.
- DevOps Services Automated DevOps solutions ensuring agility and control for accelerated healthcare processes, delivered as ongoing service.
- Patient Engagement Software Interactive, patient-centered tools that streamline communication and increase satisfaction, offered as a software service for healthcare providers.
Quantifiable outcome
- Reduced patient wait times through automated check-in kiosks
- +2 more outcomes
Companies that use InstaPract
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
InstaPract technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature6 records
InstaPract partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
InstaPract competitors and assessment
Company assessmentDirect peers
- Mend: Mend delivers a telehealth and patient engagement platform with EHR integration and AI-driven scheduling — directly mirroring InstaPract's telehealth + scheduling + patient engagement portfolio.
- Okadoc: Okadoc is a UAE-based telehealth and doctor-booking platform serving the Gulf healthcare market — InstaPract's most direct regional head-to-head competitor.
- VSee: VSee provides white-label telehealth and video collaboration platforms for healthcare providers and enterprises — directly comparable to InstaPract's OEM/embedded model and emphasis on HIPAA-compliant virtual visit infrastructure.
- eVisit: eVisit offers a white-label enterprise telehealth platform with EHR integration and scheduling — covering the same telehealth-plus-workflow bundle that InstaPract sells to hospitals and clinics.
- doxy.me: doxy.me is a widely used HIPAA-compliant telehealth platform with branded and clinic-tier offerings; competes with InstaPract in the same SMB and clinic virtual visit segment.
Regional players
- Vezeeta: Vezeeta is a MENA health-tech platform with doctor booking and telehealth services — overlaps with InstaPract's regional virtual care and provider digital agenda, primarily across UAE, Egypt, and Saudi Arabia.
- Altibbi: Altibbi is a leading MENA digital health platform offering telehealth consultations and health content — a regional competitor in the same Arabic-speaking Middle East market.
Broad incumbents
- Teladoc Health: Teladoc Health is a global telehealth incumbent offering enterprise virtual care platforms to hospitals and health systems — a much larger, capital-backed competitor in the broader infrastructure layer.
- Amwell: Amwell provides a comprehensive enterprise telehealth platform with deep EHR integration and health-system partnerships — competes with InstaPract for the same provider-integrated virtual care RFPs at much greater scale.
Others
- ScienceSoft: ScienceSoft is a healthcare software development services company offering custom HIPAA-compliant solutions and EHR/HL7 integrations — comparable to InstaPract's professional services arm rather than its platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
InstaPract social profiles
Digital presenceInstaPract compliance and trust
Trust signalCompliance7 records
InstaPract financial estimates
Financial estimateRevenue estimate
Valuation estimate
InstaPract leadership team
Management profileNumber of profiles
InstaPract funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InstaPract M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InstaPract
What does InstaPract do?
InstaPract provides a white-label digital health platform that enables hospitals, clinics, small practices, and independent healthcare professionals to deliver branded telehealth, AI-powered scheduling, and patient engagement under their own identity. The offering bundles secure video/audio consultations, HL7 and FHIR-compliant interoperability with EHR/EMR systems, automated billing, real-time analytics, and check-in kiosks. Beyond the platform, the company sells custom healthcare software development, mobile app development, DevOps, CMS, and software modernization services.
Is InstaPract a public or private company?
InstaPract is a private company. It is classified as unknown and is currently operating.
When was InstaPract founded?
InstaPract was founded in -1.
Where is InstaPract based?
InstaPract is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does InstaPract make money?
Three revenue lines are on record. White-Label Platform Licensing is the primary driver. The others are software Development Services and healthcare IT Services.
Who are InstaPract's main competitors?
Direct peers on record are Mend, Okadoc, VSee, eVisit and doxy.me. Regional players are Vezeeta and Altibbi. Broad incumbents are Teladoc Health and Amwell. ScienceSoft is listed as an others.
Does InstaPract have an API?
Yes. Advanced API Technology for EHR/EMR Integration enabling seamless data flow across healthcare systems. The API supports interoperability with HL7 and FHIR-compliant systems.
What industry is InstaPract in?
InstaPract's product category is Healthcare Digital Health Platform. Its primary akta.pro industry code is HLALAKAA, Virtual Visit & Video Conferencing APIs/SDKs (HIPAA-compliant), with a secondary code of HLALAKAD, EHR/EMR Integration & Interoperability Middleware (HL7/FHIR). Its NAICS code is 5132 and its SIC code is 7372.