CONCERN Counseling
Family Concern Counseling is a Christian-affiliated private counseling agency operating three Indiana offices with twenty-plus licensed clinicians, delivering individual, couples, family, child play, and teletherapy services to Northwest Indiana clients on a per-session, insurance- and self-pay basis.
- Company typePrivate
- Founded2005
- HeadquartersValparaiso, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CONCERN Counseling does
CONCERN Counseling, operating under the legal name Family Concern Counseling (FCC), is a private Christian-affiliated mental health counseling agency based in Valparaiso, Indiana, with two additional offices in South Bend and Warsaw/Winona Lake. The firm has delivered counseling services in Northwest Indiana for over thirty years and staffs more than twenty licensed clinicians across credential types (LMHC, LCSW, LMFT, PsyD, PhD) plus counseling interns. It serves individual adults, adolescents, children ages 4–12, couples, and families presenting with anxiety, depression, trauma, grief, relationship conflict, ADHD, OCD, addiction, and life-transition concerns. The agency also offers psychological testing, facilitated group workshops, and Christian counseling integration for clients who wish to incorporate faith into the therapeutic process.
The underlying technology stack is intentionally lean and consumer-grade: teletherapy is delivered via Google Meet with meeting links distributed by email or SMS, and active clients access scheduling, intake paperwork, and account information through a TherapyAppointment/TherapyIQ client portal. There is no proprietary platform, no API surface, no mobile application, and no disclosed AI tooling. Service delivery is anchored in three physical Indiana offices, with teletherapy as a complementary channel that extends reach beyond driving distance.
The business model is overwhelmingly insurance-driven fee-for-service counseling, with accepted payers including Anthem BCBS, United Behavioral Health, Aetna, Tricare, Compsych, and Medicaid (for select providers); a self-pay option exists for uninsured or privacy-preferring clients. Pricing is not publicly disclosed and per-session costs vary by insurance plan. Go-to-market is direct-to-consumer: prospective clients initiate contact by phone or web form, complete intake, and are matched to a counselor by specialty. Marketing is primarily organic through the familycounsel.org website, supplemented by client referrals, community word-of-mouth, and annual benefit events supporting the agency's mission.
CONCERN Counseling firmographics
Firmographics- Name
- CONCERN Counseling
- Legal name
- Family Concern Counseling
- Website
- https://familycounsel.org
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Family Concern Counseling is a Christian-affiliated private counseling agency operating three Indiana offices with twenty-plus licensed clinicians, delivering individual, couples, family, child play, and teletherapy services to Northwest Indiana clients on a per-session, insurance- and self-pay basis.
- Ownership category
- akta.pro rank
CONCERN Counseling industry classification
Industry- Product category
- Outpatient Mental Health Counseling
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industry
- Couples & Family Therapy Teletherapy Platforms (HLALAEAG)
Keywords
Where CONCERN Counseling is headquartered
LocationHeadquarters
- HQ city
- Valparaiso
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
CONCERN Counseling business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Insurance-based counseling services: Individual, couples, and family counseling sessions billed through accepted health insurance plans. Most major health insurance accepted including Anthem BCBS, United Behavioral Health, Aetna, Tricare, Compsych, and Medicaid (for select providers).
- Self-pay counseling services: Client self-pay option available for those without insurance coverage or preferring to pay out-of-pocket.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per session | Standard counseling session |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
CONCERN Counseling product offering
Product offeringCore offering
Family Concern Counseling provides outpatient mental health counseling services delivered by licensed counselors (LMHC, LCSW, LMFT, PsyD, PhD) to individuals, couples, families, children, and adolescents across three northwest Indiana offices and via teletherapy. Service lines include individual therapy, marriage and family therapy, child-centered play therapy, psychological testing, Christian counseling, and facilitated groups/workshops. Sessions are billed per encounter, with most major health insurance plans accepted alongside self-pay options.
Product overview
CONCERN Counseling (Family Concern Counseling) offers a comprehensive suite of mental health counseling services through multiple locations in northwest Indiana. The organization provides individual therapy, couples and family counseling, child play therapy, and teletherapy services, supported by a client portal system. The portfolio includes specialized offerings such as psychological testing, group workshops (parenting, boundaries), and Christian counseling integration. Services are delivered by licensed counselors with diverse specializations across locations in Valparaiso, Warsaw, and South Bend.
Differentiator
Problem solved
Functional benefit
Products and services
- Individual Counseling
Companies that use CONCERN Counseling
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles5 records
CONCERN Counseling technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
CONCERN Counseling partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
CONCERN Counseling competitors and assessment
Company assessmentEmerging players
- Brightside Health: Telehealth mental health provider offering therapy and psychiatry for depression and anxiety. Comparable in teletherapy delivery and insurance model, with more focused clinical scope and no in-person footprint.
- Charlie Health: Virtual and hybrid intensive outpatient program (IOP) provider focused on teens, young adults, and families with moderate-to-severe mental health needs. Comparable on child/adolescent and family therapy focus, but operates at higher acuity and across geographies via virtual delivery.
Broad incumbents
- Lyra Health: Employer-sponsored mental health benefit provider with a large network of therapists and coaches. Competes for the same licensed-therapist pool and end-clients as FCC, but distributes through enterprise contracts rather than local consumer marketing.
- Spring Health: Enterprise mental health platform offering therapy, coaching, and psychiatry through employer and health plan partnerships. Comparable on therapy services and insurance coverage but operates at scale via B2B distribution.
- Headspace Health: Digital mental health company combining the Headspace app with Ginger's on-demand therapy/coaching services. Overlaps with FCC's individual therapy and family/child support offerings via a tech-enabled, employer-and-consumer distribution model.
Direct peers
- BetterHelp: Large online counseling platform matching clients with licensed therapists for individual, couples, and teen therapy. Directly competes with FCC's teletherapy and broad therapy offerings, scaled to a national audience versus FCC's regional in-person + teletherapy model.
- Two Chairs: Outpatient mental health clinic operator combining in-person sessions with matched-therapist model across multiple U.S. metros. Comparable in clinical delivery model (matched licensed therapists, therapy-forward care) but tech-enabled and metro-focused rather than small-market regional.
- Thriveworks: Multi-state outpatient counseling and psychiatry practice with in-person plus teletherapy delivery and insurance acceptance. Closely mirrors FCC's clinic-based, multi-provider, insurance-billing model but at significantly greater scale.
- Talkspace: Public online therapy platform offering individual, couples, and teen counseling via a network of licensed therapists, with insurance and B2B distribution. Directly comparable to FCC on teletherapy delivery and insurance-based revenue model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
CONCERN Counseling social profiles
Digital presenceCONCERN Counseling compliance and trust
Trust signalCompliance1 record
CONCERN Counseling financial estimates
Financial estimateRevenue estimate
Valuation estimate
CONCERN Counseling leadership team
Management profileNumber of profiles
Profiles4 records
CONCERN Counseling funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CONCERN Counseling M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CONCERN Counseling
What does CONCERN Counseling do?
Family Concern Counseling provides outpatient mental health counseling services delivered by licensed counselors (LMHC, LCSW, LMFT, PsyD, PhD) to individuals, couples, families, children, and adolescents across three northwest Indiana offices and via teletherapy. Service lines include individual therapy, marriage and family therapy, child-centered play therapy, psychological testing, Christian counseling, and facilitated groups/workshops. Sessions are billed per encounter, with most major health insurance plans accepted alongside self-pay options.
Is CONCERN Counseling a public or private company?
CONCERN Counseling is a private company. It is classified as unknown and is currently operating.
When was CONCERN Counseling founded?
CONCERN Counseling was founded in 2005. It employs 11 to 50 people.
Where is CONCERN Counseling based?
CONCERN Counseling is headquartered in Valparaiso, United States, in the North America region.
How does CONCERN Counseling make money?
Two revenue lines are on record. Insurance-based counseling services are the primary driver. The others are self-pay counseling services.
Who are CONCERN Counseling's main competitors?
Emerging players on record are Brightside Health and Charlie Health. Broad incumbents are Lyra Health, Spring Health and Headspace Health. Direct peers are BetterHelp, Two Chairs, Thriveworks and Talkspace.
Does CONCERN Counseling have an API?
No public API is recorded for CONCERN Counseling.
What industry is CONCERN Counseling in?
CONCERN Counseling's product category is Outpatient Mental Health Counseling. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLALAEAG, Couples & Family Therapy Teletherapy Platforms. Its NAICS code is 621420 and its SIC code is 8090.