Jxe Tech Llc
JXE Tech LLC is a founder-owned managed IT services provider based in Waterloo, New York, delivering proactive technology support, cybersecurity, backup, Microsoft 365, and hardware procurement to small businesses across the Finger Lakes region.
- Company typePrivate
- Founded2022
- HeadquartersWaterloo, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Jxe Tech Llc does
JXE Tech LLC, doing business as JXE Tech, is a founder-owned managed IT services provider (MSP) headquartered in Waterloo, New York, serving small businesses across the Finger Lakes region of New York State. Founded in 2022 by Joshua Ross — an IT professional active in the field since 2008 — the company delivers a "Managed IT Partnership" model explicitly differentiated against the recurring-revenue and upsell orientation of traditional MSPs, emphasizing transparency, no vendor lock-in, and relationship-driven service.
The service catalog is organized around a single core managed-IT offering (Technology Support & Management: 24/7 monitoring, system administration, remote/onsite help desk, quarterly business reviews, and technology roadmapping) supplemented by a stack of modular add-ons: Cybersecurity Services (EDR, antivirus, DNS/email filtering, security awareness training, phishing simulations, dark web monitoring), Backup & Recovery (Microsoft 365 backup, server backup, offsite replication, ransomware-resistant storage), Software Support & Licensing (Microsoft 365 and Adobe license procurement and subscription management), Microsoft Office 365 Services (migrations, mailbox/Teams/SharePoint/OneDrive setup), and Hardware Procurement. The underlying technology stack is composed entirely of third-party commercial tools — primarily the Microsoft 365 ecosystem, third-party EDR/antivirus, backup, and networking products — with no proprietary IP, patents, or trademarks disclosed.
The business model is sales-led and services-driven: recurring managed-service contracts with SMB clients, quote-based pricing (not publicly disclosed), and customer acquisition through direct outreach, consultation requests, phone-based engagement, and community-driven word-of-mouth across Finger Lakes localities. No external funding, M&A, or institutional ownership is disclosed; the company operates as an independent single-firm LLC with the founder serving as primary technical contact. The named customer base is concentrated in regional SMB verticals, with Sheldrake Point Winery (wine/beverage) explicitly referenced, and the geographic footprint spans approximately ten Finger Lakes towns.
Jxe Tech Llc firmographics
Firmographics- Name
- Jxe Tech Llc
- Legal name
- Jxe Tech LLC
- Website
- https://jxetech.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- JXE Tech LLC is a founder-owned managed IT services provider based in Waterloo, New York, delivering proactive technology support, cybersecurity, backup, Microsoft 365, and hardware procurement to small businesses across the Finger Lakes region.
- Ownership category
- akta.pro rank
Jxe Tech Llc industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industry
- Application Maintenance & Support (AMS) (BPAEAFAC)
Keywords
Where Jxe Tech Llc is headquartered
LocationHeadquarters
- HQ city
- Waterloo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Jxe Tech Llc business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations
Revenue model
- Managed IT Partnership Services: Ongoing technology strategy, management, and support services including 24/7 monitoring, system maintenance, and help desk support. Revenue is generated through recurring service contracts designed for small businesses.
- Hardware Procurement: Procurement and deployment of technology hardware including desktops, laptops, printers, networking equipment, and enterprise systems.
- Cybersecurity Services: Security services including antivirus, EDR, threat detection, security awareness training, and dark web monitoring.
- Software Support and Licensing: License procurement and management for business software including Microsoft 365, Adobe products, and subscription billing management.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Jxe Tech Llc product offering
Product offeringCore offering
JXE Tech provides managed IT partnership services for small businesses in the Finger Lakes region of New York. The core offering combines ongoing technology strategy, 24/7 proactive monitoring, system management, remote and onsite help desk support, and regular business reviews. It is supplemented by add-on service modules covering cybersecurity, backup and recovery, software licensing, Microsoft 365 management, and hardware procurement.
Product overview
JXE Tech offers a single unified managed IT service offering built around a 'Managed IT Partnership' model, supported by multiple specialized add-on service modules. The core offering (Technology Support & Management) provides strategic IT planning, 24/7 monitoring, and ongoing management. This core is supplemented by Cybersecurity Services, Backup & Recovery, Software Support & Licensing, Microsoft Office 365 Services, and Hardware Procurement modules. The company positions itself as an 'Anti-MSP' focused on relationship-based service rather than recurring revenue models.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Partnership (Technology Support & Management) Comprehensive managed IT service providing technology strategy, 24/7 proactive monitoring, system management, remote and onsite support, and regular business reviews. Designed as a partnership model emphasizing transparency and no vendor lock-in for small businesses in the Finger Lakes region.
- Cybersecurity Services
Quantifiable outcome
- Less downtime, fewer surprises, and predictable costs
Companies that use Jxe Tech Llc
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Jxe Tech Llc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Jxe Tech Llc partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
Jxe Tech Llc competitors and assessment
Company assessmentDirect peers
- Reliable IT: Independent managed IT services firm serving SMBs with 24/7 support, cybersecurity, and cloud services; nearly identical business model and customer profile to JXE Tech.
- Lazorpoint: Independent managed IT services firm focused on relationship-based support and cybersecurity for SMBs; philosophically similar to JXE Tech's 'Anti-MSP' positioning.
- Aeko Technologies: Small-business-focused managed IT provider offering Microsoft 365, cybersecurity, and help desk support; very similar size and customer profile to JXE Tech.
Broad incumbents
- CMIT Solutions: Franchise-style managed IT services network serving SMBs across the U.S. with similar full-stack offerings including managed IT, cybersecurity, and backup; comparable in customer segment and service mix but vastly larger scale.
- NerdsToGo: National franchise MSP focused on small business IT support, computer repair, and cybersecurity. Closely comparable in target customer (SMBs) and service portfolio.
- TechMD: Larger managed IT and cybersecurity provider serving SMB and mid-market clients; comparable service portfolio but greater geographic reach and scale.
- Intelligent Technical Solutions: Multi-location managed IT services provider serving SMBs with comprehensive cybersecurity and compliance offerings; similar customer segment with broader geographic footprint.
Regional players
- Infomax Office Systems: Regional managed IT and document services provider serving SMBs in upstate New York with overlapping service lines including managed IT, hardware procurement, and cybersecurity.
- NetEffect: Regional managed IT services provider offering network management, cybersecurity, and cloud services to small and mid-sized businesses in the Midwest.
- Computer Courage: Independent IT services provider serving small businesses with managed IT, cybersecurity, and consulting—similar size, service mix, and SMB orientation to JXE Tech.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Jxe Tech Llc social profiles
Digital presenceJxe Tech Llc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jxe Tech Llc leadership team
Management profileNumber of profiles
Profiles1 record
Jxe Tech Llc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jxe Tech Llc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jxe Tech Llc
What does Jxe Tech Llc do?
JXE Tech provides managed IT partnership services for small businesses in the Finger Lakes region of New York. The core offering combines ongoing technology strategy, 24/7 proactive monitoring, system management, remote and onsite help desk support, and regular business reviews. It is supplemented by add-on service modules covering cybersecurity, backup and recovery, software licensing, Microsoft 365 management, and hardware procurement.
Is Jxe Tech Llc a public or private company?
Jxe Tech Llc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jxe Tech Llc founded?
Jxe Tech Llc was founded in 2022. It employs 1 to 10 people.
Where is Jxe Tech Llc based?
Jxe Tech Llc is headquartered in Waterloo, United States, in the North America region.
How does Jxe Tech Llc make money?
Four revenue lines are on record. Managed IT Partnership Services are the primary driver. The others are hardware Procurement, cybersecurity Services and software Support and Licensing.
Who are Jxe Tech Llc's main competitors?
Direct peers on record are Reliable IT, Lazorpoint and Aeko Technologies. Broad incumbents are CMIT Solutions, NerdsToGo, TechMD and Intelligent Technical Solutions. Regional players are Infomax Office Systems, NetEffect and Computer Courage.
Does Jxe Tech Llc have an API?
No public API is recorded for Jxe Tech Llc.
What industry is Jxe Tech Llc in?
Jxe Tech Llc's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 541513 and its SIC code is 7370.