Computerurage
Computer Courage is a founder-owned managed IT services provider in Emeryville, California, serving small and mid-sized businesses and nonprofits in the East Bay and San Francisco Bay Area with 24/7 monitoring, security, backup, cloud migration, and helpdesk support since 2006.
- Company typePrivate
- Founded2006
- HeadquartersEmeryville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Computerurage does
Computer Courage is a privately held, founder-owned managed IT services provider founded in 2006 by Adam Schwartz and headquartered at 1500 Park Ave #200, Emeryville, California. The company serves small to medium-sized businesses and nonprofit organizations in the East Bay and San Francisco Bay Area, delivering outsourced IT support as an alternative to maintaining an internal IT department. Its service portfolio spans Managed IT Services (the core offering with 24/7 monitoring, IT automation, and flat-rate billing), Server and Network Support, Desktop and User Support, Security and Virus Protection, Email and Cloud Services (including Google Apps and Microsoft 365 migrations), and Backup and Disaster Recovery. A data recovery service line offers one-time pricing between $50 and $150 per case, with referrals to DriveSavers for clean-room recovery starting at approximately $750.
The underlying technology stack combines third-party platforms (ConnectWise Control powering the "Access" remote desktop tool launched in March 2020 in response to COVID-19 work-from-home demand) with standard infrastructure support across Windows, Mac, and cloud servers. There is no proprietary platform or software product; Computer Courage is a services business that layers human expertise over commodity remote monitoring, endpoint protection, and backup tooling. The go-to-market model is sales-led, regional, and direct: free consultation offers, on-site and remote service delivery, and relationship-driven account management from the Emeryville office. Revenue is predominantly recurring subscription (managed services contracts), supplemented by one-time professional services and a small data recovery unit. The web development division was spun off in 2024 into a separate brand, Linea Creative, narrowing the parent company's focus to managed IT.
Ownership is bootstrapped with no disclosed external funding, institutional investors, or parent company. The company has earned regional recognition including SFGate.com's #1 Computer Services in the East Bay (2010) and Diablo Magazine's Best Computer Repair Shop (2012). Headcount is reported in the 11–50 range, and named customers span more than a dozen industries including museums, psychology practices, real estate development, architecture, film, fashion, and nonprofit sectors — indicating a diversified SMB book of business rather than anchor-account dependence.
Computerurage firmographics
Firmographics- Name
- Computerurage
- Legal name
- Computer Courage
- Website
- https://computercourage.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Computer Courage is a founder-owned managed IT services provider in Emeryville, California, serving small and mid-sized businesses and nonprofits in the East Bay and San Francisco Bay Area with 24/7 monitoring, security, backup, cloud migration, and helpdesk support since 2006.
- Ownership category
- akta.pro rank
Computerurage industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)
Keywords
Where Computerurage is headquartered
LocationHeadquarters
- HQ city
- Emeryville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Computerurage business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Flat-rate billing for comprehensive IT support including monitoring, maintenance, security, and consulting. Provides IT stability, security, and efficiency beyond basic support.
- IT Consulting & Strategy: Custom IT roadmap development and regular strategic meetings to ensure systems are up to date and secure.
- Service Desk & Helpdesk: Full-time helpdesk providing remote assistance, on-site visits, and online resources including ticketing system and customer knowledge base.
- Data Recovery Services: Data recovery services priced from $50 for easy fixes to $150 for full recovery, offered at Berkeley office location.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Data Recovery - Easy Fix |
| Unit Pricing | Pay-as-you-go | Data Recovery - Full Service |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Computerurage product offering
Product offeringCore offering
Computer Courage provides flat-rate managed IT services to small and mid-sized businesses and nonprofits in the East Bay and San Francisco Bay Area, including 24/7 monitoring, security, server and network administration, email and cloud migration, backup and disaster recovery, and a full-time helpdesk. The firm pairs these managed services with IT consulting, project work such as office relocations and cloud migrations, and unit-priced data recovery for individual cases.
Product overview
Computer Courage is an IT services company (not a software product company) offering a portfolio of managed IT services. The core offering is Managed IT Services, which combines monitoring, security, support, and strategy into a flat-rate package. This is supported by modular service offerings including Server and Network Support, Desktop and User Support, Security and Virus Protection, Email and Cloud Services, and Backup and Disaster Recovery. The company also previously operated a web development division which has spun off into a separate brand called Linea Creative. All services are delivered by a team of IT professionals based in Emeryville, CA serving the SF Bay Area.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive flat-rate IT support service for small and mid-sized businesses, providing 24/7 monitoring, security management, IT strategy consulting, full network maintenance, IT automation, priority support, documentation, and inventory management.
- Server and Network Support Setup, management, and monitoring of core IT infrastructure including servers, firewalls, networks, and WiFi, with support for Windows, Mac, and cloud-based servers and VPN/remote access capabilities.
- Desktop and User Support Helpdesk service providing on-site and remote technical support for end users, including workstation management, mobile device support, antivirus and backup management, IT inventory tracking, and workstation upgrades.
- Security and Virus Protection Security service offering endpoint protection, antivirus, server security, custom security audits, cloud security, user access permissions, and security training and policy development.
- Email and Cloud Services Email migration and configuration services using Google Apps for Business or Microsoft Exchange/365, including email retention, archiving, mobile device access, and cloud server consultation.
- Backup and Disaster Recovery Data protection service featuring continuous 24/7 backup, file version history, image backup with bare-metal recovery, disaster recovery service for minimal downtime, and backup for laptops, email, cloud, and web services.
- Access (Remote Desktop Tool) ConnectWise Control-based remote desktop tool available at no additional cost to Managed IT Services clients, enabling remote support sessions.
- Data Recovery Services Unit-priced data recovery service offered at the Berkeley office location, ranging from $50 for easy fixes to $150 for full recovery, with referrals to DriveSavers clean-room specialists for advanced cases.
- Linea Creative (Web Development) Web design and development services (custom websites, WordPress development, SEO) spun off from Computer Courage into a separate brand, Linea Creative, now operating independently while maintaining a connection to the parent company.
Quantifiable outcome
- Reduced monthly phone costs by switching to VOIP system for Holliday Development
- +2 more outcomes
Companies that use Computerurage
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Computerurage technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Computerurage partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Linea CreativeminorThe Computer Courage Web Division has spun off into their own brand, Linea Creative. This represents a strategic separation where web development services are now offered under a distinct brand identity while maintaining connection to the parent company.
- GooglecoreAuthorized Google Apps Reseller. Specializes in Google Apps for Business implementations including Gmail, Google Calendar, Google Drive, and Google Docs. Expertise in migrating clients to Google cloud services.
- MicrosoftcoreProvides support for Microsoft Exchange server and Microsoft 365/Office 365 implementations. Offers Windows Server technology setup and support.
- BambooHRminorUses BambooHR for human resources management and hiring processes. Career page powered by BambooHR for job applications.
- DriveSaversminorReferral partnership for clean room data recovery services. Offers special Computer Courage discount for clients needing advanced data recovery beyond standard capabilities.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Computerurage competitors and assessment
Company assessmentRegional players
- USWired: San Jose-based managed IT services provider serving Bay Area businesses. Comparable SMB-focused managed IT, cloud, and security offerings in the same regional market.
- ClickAway Computers: Bay Area computer repair and IT support company offering on-site and remote IT services to consumers and small businesses. Comparable regional footprint and SMB/cross-platform support focus.
Broad incumbents
- All Covered (Konica Minolta): Large managed IT and workplace services division of Konica Minolta delivering managed IT, cloud, and security to SMB and enterprise clients. Overlaps on core managed services but operates at much larger scale and broader geography.
- SHI International: Major IT solutions and managed services provider offering cloud, security, and managed IT to businesses of all sizes. Overlaps with Computer Courage's managed services and cloud offerings at much greater scale.
- ITsavvy: Mid-market IT solutions provider delivering managed services, cloud, security, and hardware. Comparable managed services / cloud / security portfolio but with broader geographic reach and larger scale.
- CDW: Large-scale IT solutions provider offering managed services, hardware, and cloud across SMB and enterprise. Competes in the same SMB IT services space but as part of a much broader technology portfolio.
Direct peers
- Ntiva: National managed IT services provider offering managed IT, cybersecurity, cloud, and backup services to SMB and mid-market clients. Comparable service portfolio (managed IT, security, BCDR) with multi-region reach.
- Xantrion: Oakland-based managed IT services and cloud provider serving Bay Area SMBs and mid-market clients. Closely comparable on geography, target customer size, and core managed IT / cloud / security service mix.
- Accudata Systems: Managed IT, cloud, and security services provider serving mid-market organizations. Comparable in service portfolio (managed IT, cloud migration, security) and target customer segment.
- TekStream Solutions: Managed IT services and IT staffing provider delivering managed services, cloud, and security to SMB and mid-market customers. Comparable service mix and mid-market orientation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights8 records
Customer concentration
Computerurage social profiles
Digital presenceComputerurage financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computerurage leadership team
Management profileNumber of profiles
Profiles8 records
Computerurage funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computerurage M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computerurage
What does Computerurage do?
Computer Courage provides flat-rate managed IT services to small and mid-sized businesses and nonprofits in the East Bay and San Francisco Bay Area, including 24/7 monitoring, security, server and network administration, email and cloud migration, backup and disaster recovery, and a full-time helpdesk. The firm pairs these managed services with IT consulting, project work such as office relocations and cloud migrations, and unit-priced data recovery for individual cases.
Is Computerurage a public or private company?
Computerurage is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Computerurage founded?
Computerurage was founded in 2006. It employs 11 to 50 people.
Where is Computerurage based?
Computerurage is headquartered in Emeryville, United States, in the North America region.
How does Computerurage make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting & Strategy, service Desk & Helpdesk and data Recovery Services.
Who are Computerurage's main competitors?
Regional players on record are USWired and ClickAway Computers. Broad incumbents are All Covered (Konica Minolta), SHI International, ITsavvy and CDW. Direct peers are Ntiva, Xantrion, Accudata Systems and TekStream Solutions.
Does Computerurage have an API?
No public API is recorded for Computerurage.
What industry is Computerurage in?
Computerurage's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 541513 and its SIC code is 7370.