Name

Gis Networking Systems

Legal name

GIS מערכות תקשורת

Website

https://phonecall.co.il

Company type

Private

Founded year

2005

Operating status

Operating

Ownership category

akta.pro rank

Product category

Cloud Telephony / Cloud PBX Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

• Cloud telephony services
• Business phone systems
• IP PBX solutions
• Call center software
• VoIP services

Headquarters

HQ city

Ashdod

HQ country

Israel

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Cloud PBX Subscription Services: Monthly/annual subscription for cloud-based phone system access, including extension management, IVR, call routing, queuing, and admin portal. Scale from single extension (freelancers) to hundreds of extensions (large organizations). Pricing varies by number of users/extensions and feature scope.
2. AI Call Transcription & Summarization: Usage-based per-minute billing for AI transcription, summarization, and sentiment analysis services. First month free as a launch promotion. Includes transcription, summary, and sentiment analysis in the per-minute rate.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

GIS Networking Systems sells a cloud-based virtual IP PBX telephone platform to Israeli businesses, nonprofits, educational institutions, and healthcare providers, delivering call routing, IVR, queuing, recording, voicemail, CRM integration, and remote extensions without on-premise hardware. It packages this core platform into vertical-specific solutions (call centers, nonprofits, institutions) and sells modular add-ons such as mass WhatsApp/SMS broadcasting, conference rooms, home-office extensions, and an AI call intelligence feature providing Hebrew-capable transcription, structured summarization, and sentiment analysis.

Product overview

GIS מערכות תקשורת (GIS Communication Systems) is a cloud-based business telecommunications provider founded in 2005, offering a unified IP PBX platform delivered as a service. The core product is a virtual cloud PBX (מרכזיה וירטואלית בענן) providing call routing, IVR, queuing, recording, and extensions for businesses of all sizes. This core platform is supplemented by vertical-specific solutions — call center systems (מרכזיות למוקדים), nonprofit phone systems (מרכזיות לעמותות), and institutional communication systems (מרכזיות למוסדות) — alongside modular add-ons including a mass message broadcasting system (מערכת לשליחת הודעות בתפוצה), conference and voice spaces (חדרי ועידה ומרחבים קוליים), and remote work extensions (פתרונות עבודה מהבית). The most recent addition is an AI Call Intelligence module (סיכום שיחות חכם מבוסס AI) providing automatic transcription, summarization, and sentiment analysis of calls.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone Systems / Cloud PBX (מרכזיות לעסקים) Cloud-based virtual IP PBX (Private Branch Exchange) for businesses of all sizes, providing intelligent call routing, IVR menus, call queuing, automatic call recording, extensions, voicemail, and web portal management. Sold as a recurring subscription scaled by number of extensions.
• Call Center Solutions (מרכזיות למוקדים) Smart cloud PBX system tailored for customer service call centers, including intelligent call queuing, agent management, call distribution, real-time monitoring, and AI-powered call analysis. For call center managers running customer service, sales, or support operations.
• Nonprofit Organization Phone Systems (מרכזיות לעמותות) Virtual cloud PBX system specifically adapted for nonprofits and charitable organizations, offering the full suite of cloud telephony features at scales suited to mission-driven organizations with budget constraints.
• Institution Communication Systems (מרכזיות למוסדות) Communication management system for educational and institutional entities (schools, yeshivas, Talmudic academies), providing centralized telephony and extension management with multi-department routing.
• Message Broadcasting System (מערכת לשליחת הודעות בתפוצה) Mass messaging/broadcast system enabling businesses to send SMS or WhatsApp messages to large groups of contacts efficiently, including post-call follow-up messages and customer satisfaction surveys.
• Conference Rooms & Voice Spaces (חדרי ועידה ומרחבים קוליים) Virtual conference rooms and audio spaces enabling advanced multi-party voice conferencing for organizations and institutions.
• Smart Virtual Cloud PBX (מרכזיה וירטואלית בענן) Modern cloud-based IP PBX system operating on cloud communication infrastructure (no on-premise hardware). Features intelligent IVR call routing, fast human answering, VIP customer identification, after-hours call routing, smart voicemail, call recording, simultaneous ring (double/triple ringing), appointment queuing, and self-service configuration changes.
• Remote Work / Home Office Solutions (פתרונות עבודה מהבית) Work-from-home telephony solutions including SIM-based extension (turns any mobile into a full PBX extension with inbound/outbound calling, call recording, and business caller ID), external number queuing (external numbers join call queues as regular extensions), and office device reuse at home (IP phones connected via any internet router).
• AI Call Intelligence — Transcription, Summarization & Sentiment Analysis (סיכום שיחות חכם מבוסס AI) AI-powered add-on module providing automatic call transcription (with speaker identification and timeline tracking), structured summarization (key points, decisions, follow-up actions), and sentiment analysis (scores from -5 to +5). Supports Hebrew and multilingual calls. Pricing at 0.12 ILS per transcribed minute after first month free.

Quantifiable outcome

• Cost savings through elimination of on-premise hardware and technician maintenance requirements
• +3 more outcomes

Named customers55 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature12 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• AudioCodes: AudioCodes is an Israeli vendor of VoIP and unified communications infrastructure, including SBCs, SIP phones, and Microsoft Teams voice integration. As an Israel-based UC peer, it competes in the same local market and serves overlapping customer verticals.
• 3CX: 3CX is a global cloud and on-premise PBX provider serving SMBs and enterprises with SIP trunks, call center features, and CRM integrations. It competes head-on with GIS in the hosted telephony category with overlapping feature scope and a similar SMB target market.

Broad incumbents

• 8x8: 8x8 is a global cloud communications platform combining UCaaS, CCaaS, and conversation intelligence. It competes with GIS on cloud PBX and AI-powered call analytics, with substantially larger R&D and global reach.
• Vonage (Ericsson): Vonage (acquired by Ericsson) provides cloud communications APIs and UCaaS including hosted PBX. It competes with GIS in SMB cloud telephony and increasingly bundles AI and contact center features.
• Avaya: Avaya is a legacy PBX and contact center vendor transitioning to cloud (Avaya OneCloud). It competes with GIS in hosted telephony and is a meaningful incumbent in enterprise voice infrastructure.
• RingCentral: RingCentral is a leading global UCaaS and CCaaS provider offering cloud PBX, video, and contact center solutions. It represents the dominant incumbent in the category where GIS operates, with broader features and significantly larger scale.
• Zoom (Zoom Phone): Zoom Phone is the cloud PBX extension of the Zoom collaboration platform, providing hosted telephony for SMBs and enterprises. It overlaps directly with GIS's core offering and increasingly bundles AI features that compete with GIS's transcription module.

Regional players

• NICE Ltd. NICE is an Israeli-based enterprise software company offering cloud contact center, conversation intelligence, and workforce engagement solutions. While it focuses on larger enterprise CCaaS, it competes with GIS for call-center analytics and AI-driven quality monitoring in the Israeli market.
• Bezeq International: Bezeq International is a major Israeli telecommunications carrier offering business telephony, SIP trunking, and cloud communications. It is a regional incumbent competing with GIS for Israeli business voice customers, particularly larger enterprises.

Emerging players

• Talkdesk: Talkdesk is a cloud-native contact center-as-a-service vendor with significant AI capabilities for transcription, summarization, and agent coaching. It overlaps with GIS's call center and AI call intelligence product lines, particularly for SMB and mid-market customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gis Networking Systems