What Celtic Consulting S.L does

Celtic Consulting S.L is a Barcelona-based B2B ICT consultancy founded in 1999 that delivers integrated telecommunications, connectivity, and data center services to businesses across Spain and Europe. Its portfolio spans Voice over IP offerings (virtual PBX, SIP Trunk, intelligent numbering, cloud contact center), enterprise connectivity (dedicated fiber, SD-WAN, MPLS, Ethernet P2P, radio links with automatic failover), and data center services (housing/colocation and managed services). The technology stack integrates natively with major CRMs (Salesforce, HubSpot, Zoho, Clientify), ticketing platforms (Zendesk, Freshdesk), and productivity suites (Microsoft 365, Google Workspace), positioning the firm as a multi-vendor systems integrator rather than a proprietary-product company. Its contact center offering incorporates AI-driven capabilities including autonomous voice agents, speech analytics, sentiment analysis, predictive demand forecasting, and intelligent routing, primarily delivered through technology partnerships.

Name

Celtic Consulting S.L

Legal name

CELTIC CONSULTING, SL

Website

https://celticonsulting.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Celtic Consulting S.L is a Barcelona-based B2B ICT consultancy providing integrated VoIP, AI-powered cloud contact center, enterprise connectivity, and data center services to SMEs and multi-site enterprises, leveraging partnerships with AWS, Azure, Colt, and others.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Management, Scientific, and Technical Consulting Services (5416), Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Telecommunications & Network Engineering Consulting (BPAHAIAH)

Keywords

• Business VoIP services
• Enterprise connectivity solutions
• Cloud contact center
• Managed data center
• IT consultancy services

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. VoIP and Telecommunications Services: Recurring subscription and usage-based revenue from virtual PBX, SIP Trunk, intelligent numbering, and cloud contact center services. These services are billed on a per-extension or per-user basis with monthly or annual subscriptions, often bundled with connectivity packages.
2. Enterprise Connectivity Services: Revenue from dedicated fiber, SD-WAN, MPLS, Ethernet P2P, and radio link solutions. Typically structured as recurring monthly fees with SLA guarantees, often paired with installation and configuration services.
3. Data Center Services: Housing/colocation and managed services for data center operations, including disaster recovery, infrastructure management, and 24/7 availability. Revenue is recurring based on space, power, and service tiers.
4. IT Support and Maintenance: Technical support, maintenance, rack installation, structured cabling, and IT advisory services provided to businesses. May be structured as retainer agreements or per-incident professional services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Celtic Consulting is a Spanish ICT consultancy that delivers integrated telecommunications, enterprise connectivity, and data center services to business clients. Its core offerings include Voice over IP (virtual PBX, SIP Trunk, intelligent numbering), an AI-enabled cloud contact center, enterprise networking (SD-WAN, MPLS, dedicated fiber, radio links), and managed data center services (housing/colocation and 24/7 managed operations), along with IT support and maintenance.

Product overview

Celtic Consulting S.L is a global ICT consultancy offering an integrated portfolio of telecommunications and IT services for businesses. The core offering spans Voice over IP solutions (including Virtual Switchboard, SIP Trunk, and Intelligent Numbering), Cloud Contact Center with AI capabilities, and enterprise connectivity solutions (including SD-WAN, MPLS, dedicated fiber, and radio links). The portfolio also includes data center services (housing/colocation and managed services) and technical support/maintenance. Products are delivered as cloud-based services with enterprise-grade SLAs, designed for scalability and integration with business tools like CRM and ERP systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Voz IP (Voice over IP) Voice over IP service for business communications over internet connections, with scalability, physical and virtual switchboards, contact center capabilities, and worldwide numbering. Targeted at business customers seeking flexible enterprise telephony.
• Centralita Virtual para Empresas Cloud-based virtual telephone system (VPBX) managing incoming and outgoing business calls without physical infrastructure, offering extensions, IVR, call recording, voicemail, real-time statistics, and CRM integration. Designed for SMBs and enterprises.
• SIP Trunk IP telephony trunking service connecting existing PBX systems to the VoIP network for cost-effective international and domestic calling. Targeted at businesses operating legacy PBX infrastructure.
• Números Inteligentes Intelligent numbering service providing worldwide phone numbers to establish local presence in multiple countries and regions. For businesses needing multi-country telephony presence.
• Cloud Contact Center Omnichannel cloud-based contact center (CCaaS) managing customer interactions across voice, chat, email, social media, SMS, and WhatsApp with intelligent routing, agent management, and advanced analytics. For organizations with high call volumes requiring omnichannel support.
• Conexiones Internet para Profesionales Professional internet connectivity solutions including shared fiber and dedicated connections with guaranteed bandwidth, SLAs, and enterprise-grade support. For businesses requiring reliable internet connectivity.
• Ethernet Line P2P Point-to-point dedicated ethernet connections providing direct, secure links between two locations with guaranteed bandwidth and low latency. For businesses needing secure site-to-site links.
• Redes MPLS MPLS network solutions providing secure, reliable connectivity between multiple business locations. Targeted at multi-site enterprises requiring private WAN connectivity.
• Redes SD-WAN Software-Defined WAN solutions enabling intelligent management of multiple connection types (fiber, 5G) with automatic traffic prioritization, cloud-optimized routing, and cost optimization. For enterprises replacing legacy IP VPN architectures.
• Fibra Dedicada Dedicated fiber optic connection with exclusive, symmetrical bandwidth, 100% SLA guarantee, and immediate technical response times. For mission-critical business operations requiring guaranteed uptime.
• Radioenlaces Professional microwave point-to-point links providing high availability connectivity independent of underground infrastructure. For backup or difficult-to-access locations requiring rapid deployment.
• Housing / Colocation Data center colocation services providing physical space, power, cooling, and security for client IT equipment in certified data center facilities. For businesses needing off-premise infrastructure hosting.
• Servicios Gestionados Managed IT services including infrastructure monitoring, maintenance, security management, and 24/7 support for data center and network operations. For businesses outsourcing IT operations management.
• Soporte Técnico / Mantenimiento Technical support and maintenance services providing expert IT advice, system optimization, and quick problem resolution to minimize downtime. For businesses needing ongoing IT advisory and support.

Quantifiable outcome

• Deloitte studies confirm network symmetry increases operational efficiency by 30% in cloud-intensive businesses
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• Amazon (Amazon Web Services)coreTechnology or IntegrationCeltic Consulting operates as a technology partner integrating Amazon Web Services cloud infrastructure into their ICT solutions portfolio. AWS capabilities complement Celtic's connectivity, VoIP, and managed services offerings, enabling cloud-optimized deployments for enterprise clients.
• Microsoft AzurecoreTechnology or IntegrationCeltic Consulting is a Microsoft Azure partner, leveraging Azure's cloud platform capabilities to deliver integrated ICT solutions including contact center AI, VoIP infrastructure, and hybrid cloud connectivity for business clients.
• ColtcoreTechnology or IntegrationColt provides enterprise connectivity services (dedicated fiber, Ethernet, IP VPN) that Celtic Consulting incorporates into their managed network solutions for multi-site business clients requiring high-performance, SLA-backed WAN connectivity.
• NuminteccoreTechnology or IntegrationNumintec is a technology partner whose communication and contact center solutions are integrated into Celtic Consulting's service portfolio, providing additional capabilities for voice and customer interaction management.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Telefónica Empresas: Spanish incumbent telecom's B2B division offering SD-WAN, fiber, cloud, and managed services. Broad incumbent competitor across Celtic's full product portfolio.
• Getronics: Global ICT services and workplace solutions provider, also a Celtic partner. Overlaps in managed IT, infrastructure, and digital workplace services for enterprise clients.
• Colt Technology Services: Enterprise connectivity and SD-WAN provider and Celtic partner. Comparable in dedicated fiber, Ethernet, and WAN solutions serving multi-site European enterprises.
• Genesys: Large enterprise contact-center and customer-experience platform with strong AI agent and omnichannel capabilities. Competes with Celtic's AI contact center at the enterprise tier.

Direct peers

• RingCentral: Cloud-based business communications platform offering UCaaS and CCaaS. Closely overlaps with Celtic's virtual PBX, SIP Trunk, and cloud contact center offerings.
• Numintec: Spanish cloud communications and contact-center provider also listed as a Celtic technology partner. Direct overlap in cloud contact center, VoIP, and PBX for Spanish B2B customers.
• 8x8: Global cloud communications and CCaaS provider with AI-powered contact center capabilities. Directly comparable cloud contact center, voice, and AI agent offerings for mid-market and enterprise.
• Vonage (Ericsson): Cloud communications platform offering UCaaS, CCaaS, and AI APIs. Comparable in virtual PBX, SIP Trunking, intelligent numbering, and AI-enabled customer interactions.
• Arelion: Global connectivity provider specializing in fiber, Ethernet, MPLS, and DDoS mitigation. Comparable to Celtic's enterprise connectivity and SD-WAN offerings for multi-site customers.

Regional players

• MásOrange (formerly MásMóvil): Major Spanish telecom operator serving B2B with connectivity, VoIP, and cloud services. Directly competes with Celtic in the Spanish mid-market and enterprise telecom segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/celticonsulting

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Celtic Consulting S.L