Autocab

What Autocab does

Autocab is a UK-headquartered vertical SaaS company that provides booking, dispatch, mobile applications, and analytics software to taxi and private hire fleet operators worldwide. Its platform centers on a configurable Booking & Dispatch system that consolidates bookings from app, web (E-Booker), corporate accounts, and phone channels into a single operational view, supported by eight integrated modules: Driver Companion (iOS/Android driver app), Phantom (automated phone system), a white-label Passenger App, iGo (a marketplace aggregating trips from partners including Uber), an Accounts Portal for corporate travel spend, Analytics, and E-Booker. The architecture is cloud-based and modular, allowing operators to adopt features incrementally.

The company has operated for approximately 20 years in the taxi software segment and serves customers in 33 countries, with named enterprise fleets in the UK, North America, and other regions including Vancouver's Black Top & Checker Cabs and the US's zTrip (3,600 vehicles across 40 cities and 20 US states). GTM is enterprise sales-led, with demo booking as the primary conversion mechanism, supported by 24/7 onboarding and technical support, content marketing, webinars, and case studies. The company also maintains regional sites including a Spanish-language Latin American property.

Revenue is generated via subscription and licensing fees for the platform and its modules, with quote-based enterprise pricing tailored to fleet size and product configuration. No public pricing, ARR, or revenue figures are disclosed, and no funding rounds, M&A, or institutional ownership information is present in the available data, indicating Autocab is a privately held, organically grown business.

Name

Autocab

Legal name

Autocab

Website

https://autocabinternational.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

Autocab is a UK-based vertical SaaS provider of booking, dispatch, mobile apps, and analytics software for taxi and private hire fleet operators, serving customers in 33 countries through a modular cloud platform with subscription-based enterprise pricing.

Ownership category

akta.pro rank

Product category

Taxi and Private Hire Fleet Management Software

NAICS

Taxi and Limousine Service (4853)

SIC

Transportation Services (4700)

akta.pro primary industry

E-Hailing Taxi Aggregators (Licensed Taxi Dispatch Platforms) (THADADAC)

akta.pro secondary industries

Car Rental & Mobility Booking Platforms (Carshare/Rideshare/Micromobility) (THALAFAE), Licensed Private Hire Vehicle (PHV) / Minicab Operators (TLAFAHAC)

Keywords

• Taxi dispatch software
• Private hire booking
• Fleeting management software
• Booking dispatch platform
• Taxi operator technology

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Platform Subscription: Autocab generates revenue through software platform licensing and subscription fees for their booking and dispatch software suite. The platform includes modules for booking management, driver companion, passenger app, corporate accounts, analytics, and automated phone systems. Pricing is quote-based, suggesting enterprise licensing tailored to fleet size and operational requirements.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Autocab provides a cloud-based booking and dispatch software platform for taxi and private hire fleet operators, with a modular architecture centered on its Booking & Dispatch system. The platform is complemented by eight integrated modules — Driver Companion, Phantom automated phone system, white-label Passenger App, iGo aggregator marketplace, Accounts Portal, Analytics, and E-Booker — that together enable end-to-end management of bookings, dispatch, driver operations, and passenger experiences across web, phone, and mobile channels.

Product overview

Autocab offers a platform-plus-modules architecture centered on its Booking & Dispatch system as the core product, complemented by eight integrated modules: Driver Companion (mobile driver app), Phantom (automated phone system), Passenger App (white-label customer app), iGo (aggregator marketplace), Accounts Portal (corporate account management), Analytics (reporting), and E-Booker (website booking widget). The platform targets private hire and taxi operators, enabling end-to-end management of bookings, dispatch, driver operations, and passenger experiences across web, phone, and mobile channels.

Differentiator

Problem solved

Functional benefit

Brands

• Booking & Dispatch: A highly configurable booking and dispatch system for private hire and taxi businesses
• Driver Companion
• Phantom
• Passenger App
• iGo
• Accounts Portal
• Analytics
• E-Booker

Products and services

• Booking & Dispatch A highly configurable cloud-based booking and dispatch system for taxi and private hire operators. It consolidates bookings from apps, E-booker, corporate accounts, and phone system into a single screen, providing end-to-end operational visibility, automated driver account setup, tariff and surge pricing configuration, and tools to manage, book, and organize all fleet operations.
• Driver Companion A mobile application for iOS and Android that enables taxi and private hire drivers to manage an entire booking with just four swipes. It maximizes driver earnings, empowers drivers to manage their own workload, and integrates with the central Booking & Dispatch system.
• Phantom An AI-driven automated phone system for taxi and private hire operators that handles bookings via phone calls, putting operators, drivers, and passengers on the same line. It helps staff handle more calls in less time and automates over 50% of calls from day one.
• Passenger App A multi-award-winning white-label passenger mobile application that provides automated, seamless booking experiences with live ETAs for taxi and private hire customers. It reduces inquiry calls by half and offers a branded booking experience for fleet operators' end customers.
• iGo A marketplace aggregator integration that unlocks access to incremental trip work from demand generators and aggregators including Uber. It provides taxi and private hire drivers with a constant flow of work during typically quiet times by connecting operators to multiple aggregator networks.
• Accounts Portal A corporate accounts portal giving business customers control over their taxi spend. It provides web-based account management and simplified monthly invoicing for hundreds or thousands of trips, enabling travel policy enforcement and centralized billing.
• Analytics

Quantifiable outcome

• Fleet capacity increase of up to 10% during busy times through follow-on booking technology
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• zTripflagshipStrategic or Co-development Partner · 1 January 2024Landmark partnership between Autocab and zTrip, the largest taxi fleet operator in the US. The partnership powers 3,600 vehicles across 40 cities in 20 US states. This represents Autocab's largest US deployment and validates the platform's ability to handle enterprise-scale taxi operations.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• RideCo: On-demand transit and microtransit dispatch software for transit agencies and shuttle operators. Shares the dispatch-platform DNA with Autocab but targets agencies and shuttles rather than taxi/PHV operators.

Direct peers

• Curb (formerly Taxi Magic): US-focused taxi aggregator and technology platform connecting riders with licensed taxi fleets. Competes with Autocab on the demand side and increasingly on fleet-side technology, mirroring zTrip's positioning in the US market.
• iCabbi: iCabbi is a direct competitor offering cloud-based booking, dispatch and driver management software for taxi and private hire fleets worldwide. It is arguably Autocab's closest direct peer, competing for the same operator customers across multiple geographies.
• Flywheel Software: Taxi-specific technology provider offering driver apps, passenger apps and dispatch/back-office tools to taxi fleets in the US. Directly comparable to Autocab on product scope and operator-segment focus.
• Cordic: UK-headquartered provider of taxi and private hire booking and dispatch software with long category tenure. Directly competes with Autocab for mid-sized UK PHV operators and offers comparable booking/dispatch and driver-app functionality.
• TaxiCaller: Taxi and shuttle dispatch software provider serving taxi, PHV and non-emergency transport fleets in North America and beyond. Overlaps with Autocab on booking/dispatch, driver apps and passenger apps for small-to-mid fleets.

Broad incumbents

• Verizon Connect: Enterprise fleet and asset management platform from Verizon serving logistics, field service and passenger transport. Overlaps with Autocab on dispatch, driver management and analytics, though typically as part of a broader fleet suite rather than a taxi-specialist.
• Webfleet (TomTom): Established commercial fleet telematics and management platform under TomTom. Provides vehicle tracking, dispatch support and driver management that overlaps with parts of Autocab's offering, particularly for fleet customers beyond pure taxi/PHV.
• Samsara: Large fleet management and IoT platform covering telematics, video and dispatch-adjacent workflows. Competes indirectly with Autocab by offering broader fleet software that can absorb some dispatch functionality, especially for larger enterprise fleets.
• Uber (Uber Central / Uber for Business): Uber's enterprise and fleet products (Central, Uber for Business, direct fleet partnerships) increasingly address taxi and PHV operators' technology needs and underpin the iGo aggregator channel. Acts simultaneously as Autocab's channel partner via iGo and as the structural competitive threat to its taxi-operator customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/autocabgpc
• Facebookfacebook.com/autocabinternational
• LinkedInlinkedin.com/company/840553
• Instagraminstagram.com/autocabgpc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Autocab