dssc solutions company
DSSC Solutions Company is a privately held, woman-owned IT services and digital dictation provider based in Pittsburgh, PA, serving small-to-mid-sized businesses across Pennsylvania, Ohio, and West Virginia since 1947 with dictation software, managed IT, and cybersecurity services.
- Company typePrivate
- Founded1947
- HeadquartersPittsburgh, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What dssc solutions company does
DSSC Solutions Company is a privately held, woman-owned IT services and digital dictation provider headquartered in Pittsburgh, Pennsylvania, operating since 1947 across Pennsylvania, Ohio, and West Virginia. The company sells a portfolio of digital dictation and voice-to-text products — Phoenix Digital Dictation Software, Fusion Voice Digital Dictation, and Atom Dictation for smaller workgroups — supplemented by transcription tools (iNet 3, PcDictate 2), cloud dictation via Philips SpeechLive with AI voice recognition, and Nuance Dragon Legal and Dragon Professional Anywhere. Platform architecture is a mix of on-premise server-hosted dictation hubs with secure HTTPS remote access and cloud-based subscription dictation, integrated with EMR/EHR, Radiology PACs, and case management systems for healthcare and legal clients. Around this dictation core, DSSC delivers managed IT services, network cabling installation, backup and disaster recovery (Datto, StorageCraft), data security services, network threat detection, and a 24/7 managed SOC through an ArmorPoint partnership, plus a niche typewriter repair and restoration line.
DSSC's revenue model combines one-time software licenses for on-premise dictation, recurring subscription revenue for cloud dictation (SpeechLive) and managed services (managed IT, managed SOC, Microsoft 365/Remote Monitoring Management), project-based professional services for cabling and typewriter restoration, and quote-based cybersecurity engagements. Pricing is not publicly disclosed; instead the company offers free estimates and a money-back guarantee, with sales driven by toll-free phone, website contact forms, request-callback flows, and on-site consultations. The go-to-market is sales-led, targeting small-to-mid-sized businesses as the primary segment, with secondary focus on healthcare providers, legal and courtroom environments, government agencies, and enterprise organizations that require compliant dictation and 24/7 security monitoring.
The company is differentiated by 78 years of operating history, WOSB certification enabling federal contracting set-asides, deep integration expertise across Philips, HP, Microsoft, Cisco, Trend Micro, Fortinet, Symantec, Barracuda, Aruba, Extreme Networks, Datto, StorageCraft, Dolbey, and ArmorPoint technologies, and a regional service model anchored in 24-hour emergency availability. There are no disclosed funding rounds, parent company, M&A activity, or headcount figures, and revenue is not publicly reported.
dssc solutions company firmographics
Firmographics- Name
- dssc solutions company
- Legal name
- DSSC Solutions Company
- Website
- https://dsscsolutions.com
- Company type
- Private
- Founded year
- 1947
- Operating status
- Operating
- Short description
- DSSC Solutions Company is a privately held, woman-owned IT services and digital dictation provider based in Pittsburgh, PA, serving small-to-mid-sized businesses across Pennsylvania, Ohio, and West Virginia since 1947 with dictation software, managed IT, and cybersecurity services.
- Ownership category
- akta.pro rank
dssc solutions company industry classification
Industry- Product category
- Managed IT Services and Dictation Solutions
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Managed Detection & Response (MDR) & SOC Services (HDADAGAG)
Keywords
Where dssc solutions company is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
dssc solutions company business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- IT Services and Consulting: Managed IT services including network maintenance, security, software updates, problem-solving, IT consulting, and Microsoft 365/Remote Monitoring Management.
- Digital Dictation Solutions: Sale and implementation of digital dictation systems including Phoenix software, Fusion Voice, and related transcription software solutions.
- Cloud Dictation Services: Cloud-based dictation and transcription services including Philips SpeechLive and AI voice recognition solutions with subscription-based access.
- Network Cabling Installation: Professional network cabling installation services for businesses requiring physical network infrastructure setup.
- Typewriter Repairs and Restoration: Specialized repair and restoration services for IBM typewriters and other vintage machines.
- Cybersecurity Services: Security services including network threat detection, managed SOC, firewall management, spam control, virus/spyware protection, and content filtering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Estimates and Consultations |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
dssc solutions company product offering
Product offeringCore offering
DSSC Solutions Company provides cloud dictation software, voice-to-text and digital dictation systems (including proprietary Phoenix and Fusion Voice platforms), and a broad suite of managed IT services for small to mid-sized businesses. Its services span managed IT, cybersecurity (network threat detection, managed SOC, firewall management), network cabling installation, backup and disaster recovery, and IT consulting, complemented by specialty offerings such as typewriter repair and restoration. The company is a certified partner of Philips, Microsoft, HP, Cisco, Trend Micro, Dolbey, and ArmorPoint, integrating these technologies to deliver tailored solutions to healthcare, legal, government, and general business clients in Pennsylvania, Ohio, and West Virginia.
Product overview
DSSC Solutions Company offers a portfolio of digital dictation and IT services, comprising proprietary software products and managed technology services. The core product line centers on Phoenix Digital Dictation Software as the primary centralized hub, supplemented by Fusion Voice Digital Dictation and Atom Dictation for organizations of different sizes, all supported by iNet 3 transcription software. Cloud-based options include Philips SpeechLive, while AI-enhanced speech recognition is delivered through Nuance Dragon products. Beyond dictation technology, the company provides managed IT services, data security services, network cabling installation, backup and disaster recovery solutions, network threat detection, managed SOC, and specialized typewriter repair and restoration services.
Differentiator
Problem solved
Functional benefit
Companies that use dssc solutions company
Customer profileSegments5 records
Ideal customer profiles4 records
dssc solutions company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature5 records
dssc solutions company partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and secondary.
- PhilipscoreCertified partner providing cloud dictation software solutions and speech recognition technology. Philips SpeechLive cloud-based dictation and transcription services are offered through DSSC.
- HPcoreCertified partner providing computing hardware and technology solutions. HP products are integrated into business technology and system sales offerings.
- MicrosoftcoreCertified partner providing Microsoft 365 solutions, remote monitoring management, and related cloud services. DSSC offers Microsoft 365 and Remote Monitoring Management services.
- CiscocoreCertified partner providing networking equipment and infrastructure solutions. Cisco products support network cabling installation and network security services.
- Trend MicrocoreCertified partner providing cybersecurity solutions including threat detection and protection. DSSC offers network threat detection and managed SOC services using Trend Micro technology.
- DolbeycoreTechnology partner providing speech recognition and dictation solutions. Dolbey products complement the cloud dictation solutions offered by DSSC.
- FortinetsecondarySecurity technology partner providing firewall and network security solutions. Products integrated into data security services offerings.
- SymantecsecondarySecurity technology partner providing antivirus and endpoint protection solutions. Supports virus and spyware security services.
- BarracudasecondarySecurity technology partner providing email security, network security, and data protection solutions.
- ArubasecondaryNetworking technology partner providing wireless networking solutions and edge connectivity products.
- Extreme NetworkssecondaryNetworking technology partner providing network switching and wireless solutions for enterprise environments.
- DattosecondaryBackup and disaster recovery technology partner. DSSC offers backup and disaster recovery solutions leveraging Datto's cloud backup technology.
- StorageCraftsecondaryData protection and disaster recovery solutions partner. Supports backup solutions offered by DSSC.
- ArmorPointcoreManaged security services partner providing SOC-as-a-service. DSSC is an authorized ArmorPoint Partner Reseller offering managed SOC services.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
dssc solutions company competitors and assessment
Company assessmentDirect peers
- Ntiva: Managed IT services and cybersecurity company focused on small to mid-sized businesses. Comparable to DSSC in the SMB managed services model, Microsoft/Cisco/Trend Micro vendor stack, and managed SOC offerings.
- Dataprise: National managed IT services and cybersecurity provider serving mid-market and SMB clients. Comparable to DSSC in offering managed IT, managed security, backup/DR, and network services to SMBs, though Dataprise operates across a much broader U.S. footprint.
- ArmorPoint: Managed security services provider offering SOC-as-a-service. DSSC is an authorized ArmorPoint Partner Reseller, making ArmorPoint a directly overlapping capability peer in managed SOC and cybersecurity services.
- Coretelligent: Managed IT, cloud, and cybersecurity services firm serving SMB and mid-market clients. Comparable to DSSC in managed IT delivery, cybersecurity stack, and Microsoft/Cisco-based infrastructure practice.
- Dolbey: Manufacturer of Fusion Voice, Dictation, and speech recognition solutions for healthcare and legal markets. Direct technology partner and product peer to DSSC's dictation practice via shared Fusion Voice platform and overlapping end markets.
- Philips SpeechLive (Speech Processing Solutions): Cloud-based dictation and transcription platform from Philips. Comparable to DSSC's cloud dictation subscription offering through the same SpeechLive platform that DSSC resells and implements for customers.
- KMT Partners: Pittsburgh-based managed IT services and cybersecurity provider serving small to mid-sized businesses in Western Pennsylvania. Most direct geographic and capability overlap with DSSC, including managed IT, cybersecurity, and Microsoft 365 services.
Emerging players
- eSentire: Managed detection and response provider focused on mid-market and SMB cybersecurity. Comparable to DSSC's managed SOC service in capability scope and customer segment, though eSentire operates at greater scale and via proprietary platform.
Broad incumbents
- Arctic Wolf: Large managed detection and response (MDR) and SOC-as-a-service provider. Comparable to DSSC's managed SOC offering but at national scale and via a platform-led delivery model versus DSSC's partner-reseller approach.
Regional players
- Computer Services Unlimited (CSU): Regional managed IT services and network cabling provider based in the Mid-Atlantic U.S. Comparable to DSSC in offering managed IT, network cabling, and Microsoft 365-style solutions to local SMBs in an overlapping tri-state geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
dssc solutions company financial estimates
Financial estimateRevenue estimate
Valuation estimate
dssc solutions company leadership team
Management profileNumber of profiles
Profiles1 record
dssc solutions company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
dssc solutions company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about dssc solutions company
What does dssc solutions company do?
DSSC Solutions Company provides cloud dictation software, voice-to-text and digital dictation systems (including proprietary Phoenix and Fusion Voice platforms), and a broad suite of managed IT services for small to mid-sized businesses. Its services span managed IT, cybersecurity (network threat detection, managed SOC, firewall management), network cabling installation, backup and disaster recovery, and IT consulting, complemented by specialty offerings such as typewriter repair and restoration. The company is a certified partner of Philips, Microsoft, HP, Cisco, Trend Micro, Dolbey, and ArmorPoint, integrating these technologies to deliver tailored solutions to healthcare, legal, government, and general business clients in Pennsylvania, Ohio, and West Virginia.
Is dssc solutions company a public or private company?
dssc solutions company is a private company. It is classified as family owned and is currently operating.
When was dssc solutions company founded?
dssc solutions company was founded in 1947.
Where is dssc solutions company based?
dssc solutions company is headquartered in Pittsburgh, United States, in the North America region.
How does dssc solutions company make money?
Six revenue lines are on record. IT Services and Consulting is the primary driver. The others are digital Dictation Solutions, cloud Dictation Services, network Cabling Installation, typewriter Repairs and Restoration and cybersecurity Services.
Who are dssc solutions company's main competitors?
Direct peers on record are Ntiva, Dataprise, ArmorPoint, Coretelligent, Dolbey, Philips SpeechLive (Speech Processing Solutions) and KMT Partners. eSentire is listed as an emerging player. Arctic Wolf is listed as a broad incumbent. Computer Services Unlimited (CSU) is listed as a regional player.
Does dssc solutions company have an API?
No public API is recorded for dssc solutions company.
What industry is dssc solutions company in?
dssc solutions company's product category is Managed IT Services and Dictation Solutions. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 541513 and its SIC code is 7370.