hometeamhelps
- Company typePrivate
- Founded-
- Headquarters—
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
hometeamhelps firmographics
Firmographics- Name
- hometeamhelps
- Legal name
- Hometeam Helps, Inc.
- Website
- https://hometeamhelps.com
- Company type
- Private
- Operating status
- Operating
- Ownership category
- akta.pro rank
hometeamhelps industry classification
Industry- Product category
- Caregiver Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Homemaking & Light Housekeeping Services (HLADAGAC)
Keywords
hometeamhelps business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Individual Family Subscription: Monthly recurring subscription fee charged to individual family caregivers who access services outside of employer, health plan, or agency coverage. Users consent to automatic monthly charging on file.
- Care Agency Per-User Pricing: Per user per month pricing model for care agencies after 30-day free trial period. Group discount rates available for fixed allotment of support slots.
- Third-Party Service Facilitation: Hometeam coordinates third-party services (rides via Uber, grocery delivery via Instacart) on behalf of users and passes through service fees to users.
- Employer Partnership: Employers provide Hometeam as an employee benefit to support working caregivers. Employers billed for the service to offer to their workforce.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Family caregiver individual access with 14-day free trial |
| Subscription | Monthly | Care agency partnership with 30-day free trial then per-user pricing |
| Transaction based/ take rate | Pay-as-you-go | Third-party services passed through to users |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
hometeamhelps product offering
Product offeringCore offering
Hometeam is a virtual caregiver support service that helps family members of aging or ill loved ones manage administrative caregiving tasks — including research, medication management, appointment scheduling, emotional support resources, grocery planning, and transportation coordination. Support is delivered through a HIPAA-compliant platform reachable by text, email, or phone, and is offered to individual family caregivers, in-home care agencies, employers, and health plans.
Product overview
Hometeam is a virtual caregiver support platform that provides family caregivers with administrative task management services. The core offering consists of the Hometeam Service, which connects caregivers with support staff who handle tasks like medication management, appointment scheduling, research, emotional support resources, grocery planning, and transportation coordination via text, email, or phone. The platform serves three distinct market segments: individual family caregivers (core service), employers as an employee benefit (Hometeam for Employers), and in-home care agencies as a partner program (Hometeam for Care Agencies). All segments offer a free trial period, with the employer and care agency tiers providing additional features like custom insights and brand partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Hometeam Core Service (For Families)
Quantifiable outcome
- 80% of working caregivers report caregiving role affects productivity negatively, costing employers over $5K per person per year in lost work
- +4 more outcomes
Companies that use hometeamhelps
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
hometeamhelps technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
hometeamhelps partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- In-Home Care AgenciescoreBusiness partnership where care agencies provide Hometeam to their client families. Agencies pay per-user-per-month or group rates. First 30 days free. Agencies featured on Hometeam website and receive referral traffic for new clients.
- Health Plans and Health InsurerscoreHealth plans and insurers (including employer-sponsored plans) provide Hometeam as an employee/member benefit. Services covered by plan, free to users. HIPAA may apply to information from covered entities.
- UberminorThird-party ridesharing service that Hometeam coordinates on behalf of users for transportation needs of loved ones. User consents to communications from provider.
- InstacartminorThird-party grocery delivery service that Hometeam coordinates for meal planning and grocery shopping needs. Service fees passed through to users.
- Third-Party Service ProvidersminorHometeam may engage contractors and other third parties to fulfill service requests on behalf of users. Information shared as necessary for task completion.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
hometeamhelps competitors and assessment
Company assessmentEmerging players
- Papa: Duplicate peer retained for ranking; see first Papa entry above.
- Papa: Connects older adults and families with companion caregivers, increasingly expanding into benefits and health plan partnerships. Adjacent peer with overlap on family caregiver support, though more hands-on than Hometeam.
Direct peers
- Homethrive: Provides virtual caregiver support and care navigation for families and employers, closely matching Hometeam's core service of helping family caregivers manage non-clinical tasks. Both target the same working-caregiver pain point via a virtual-first model.
- Cleo: Family benefits platform offering caregiver and parental support as an employer benefit. Overlaps directly with Hometeam's employer channel and its emphasis on guiding working caregivers through complex care situations.
- Torchlight (formerly Lantern): Employer-paid caregiver support platform providing expert guidance and concierge services to working caregivers. Direct overlap on the employer-benefits caregiver support category.
- Cariloop: Caregiver support service that pairs families with care coaches for navigating aging and healthcare decisions. Similar in function to Hometeam's administrative support and employer/plan distribution.
- Wellthy: Caregiver support platform that helps families coordinate care for aging or ill loved ones, sold primarily to employers and health plans. Directly comparable to Hometeam's B2B caregiver-support offering.
Broad incumbents
- Maven Clinic: Broad women's and family health benefits platform sold to employers. While focused on maternity/menopause, its employer channel and family-care framing compete for the same HR/benefits budget as Hometeam.
- Care.com: Large marketplace connecting families with caregivers for seniors, children, and pets. Overlaps with Hometeam at the family caregiver marketplace layer and could extend into administrative caregiver support.
- Bright Horizons: Major dependent-care benefits provider for employers. Represents the incumbent dependent-care benefits category where Hometeam's employer offering must compete for HR budget.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
hometeamhelps compliance and trust
Trust signalCompliance1 record
hometeamhelps financial estimates
Financial estimateRevenue estimate
Valuation estimate
hometeamhelps leadership team
Management profileNumber of profiles
Profiles1 record
hometeamhelps funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
hometeamhelps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about hometeamhelps
What does hometeamhelps do?
Hometeam is a virtual caregiver support service that helps family members of aging or ill loved ones manage administrative caregiving tasks — including research, medication management, appointment scheduling, emotional support resources, grocery planning, and transportation coordination. Support is delivered through a HIPAA-compliant platform reachable by text, email, or phone, and is offered to individual family caregivers, in-home care agencies, employers, and health plans.
Is hometeamhelps a public or private company?
hometeamhelps is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was hometeamhelps founded?
hometeamhelps was founded in -1.
How does hometeamhelps make money?
Four revenue lines are on record. Individual Family Subscription is the primary driver. The others are care Agency Per-User Pricing, third-Party Service Facilitation and employer Partnership.
Who are hometeamhelps's main competitors?
Emerging players on record are Papa and Papa. Direct peers are Homethrive, Cleo, Torchlight (formerly Lantern), Cariloop and Wellthy. Broad incumbents are Maven Clinic, Care.com and Bright Horizons.
Does hometeamhelps have an API?
No public API is recorded for hometeamhelps.
What industry is hometeamhelps in?
hometeamhelps's product category is Caregiver Support Services. Its primary akta.pro industry code is HLADAGAC, Homemaking & Light Housekeeping Services. Its NAICS code is 62412 and its SIC code is 8300.