Claro Consulting

What Claro Consulting does

Claro Consulting Group, LLC is a privately held managed IT services provider founded in 2007 and headquartered in New Rochelle, New York. The company delivers outsourced IT support to small and mid-sized businesses in the NYC metropolitan area — including Westchester County, New York City, Northern New Jersey, and Lower Connecticut — with vertical emphasis on dental practices, healthcare providers (optometry, pharmacy, doctor's offices), design studios (architects, graphic designers, animators), and non-profit organizations. Its core portfolio covers fully outsourced IT (Level 1–3 support), remote work infrastructure, VoIP and IVR telephony, 5G internet connectivity, cybersecurity and malware remediation, backup and disaster recovery, network design, cloud services, and Mac/PC server maintenance; the company also offers web design, e-commerce, app development, and graphic design/branding services.

The company's technology stack is composed of standard, best-in-class third-party solutions rather than proprietary platforms, integrating partner tools for connectivity, security, voice, and cloud. The 5G offering is positioned as a differentiator for locations lacking reliable conventional internet, capable of delivering up to 50Mbps with backup connectivity. Cybersecurity, virus/malware remediation, and business continuity services are framed around SMB budget constraints, suggesting a "good-enough" security posture rather than enterprise-grade offerings.

Revenue is generated through two primary models: a flat-fee monthly managed IT subscription providing unlimited helpdesk and infrastructure support, and project-based fees for web development and one-time IT implementations (network design, cloud migration, remote work setup). The company sells directly to business owners via consultative free-consultation engagements, relying on its website, industry-specific content, and referrals from long-tenured clients rather than a formal channel or partner-led GTM motion. As a small, bootstrapped LLC with no disclosed external funding, parent company, or acquisitions, Claro Consulting operates as an independent regional MSP with a stable, relationship-driven book of business.

Name

Claro Consulting

Legal name

Claro Consulting Group, LLC

Website

https://backupcomputing.net

Company type

Private

Founded year

2007

Operating status

Operating

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Managed IT services
• Cybersecurity services
• IT infrastructure
• Web development services
• Outsourced IT support

Headquarters

HQ city

New Rochelle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Managed IT Services (Flat-Fee): Monthly flat-fee pricing model providing comprehensive outsourced IT support including helpdesk, cybersecurity, network management, cloud services, and server maintenance. Clients receive all services under a predictable monthly cost without per-incident charges.
2. Project-Based IT Services: One-time project engagements for specific implementations such as network design, cloud migration, web development, and remote work setup. Can be deployed as standalone projects or alongside managed services.
3. Web Development Services: Custom web design, e-commerce development, app development, and graphic design/branding services offered on a fee-based pricing model.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Claro Consulting provides outsourced IT services to small and mid-sized businesses, including cybersecurity, infrastructure management, and web development. Operating since 2007 from New Rochelle, NY, the firm delivers flat-fee monthly managed IT support primarily to clients in the NYC metro area across verticals such as dental practices, healthcare, design firms, and non-profits.

Product overview

Claro Consulting is an IT services company offering a unified portfolio of managed IT solutions and web development services. The core IT offerings include Fully Outsourced IT, Remote Work Set-Up, Phone & IVR Solutions, 5G & Internet Solutions, Cyber Security & Protection, Virus/Malware Remediation, Backup and Recovery Planning, Network Design, Cloud Services, and Server Maintenance for Mac & PC systems. Web development services encompass Web Design & Development, E-commerce solutions, App Development, and Graphic Design & Branding. These services are delivered as either fully outsourced solutions or project-based engagements, with flat-fee transparent pricing, serving dental practices, healthcare, designers, and non-profit organizations.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 50Mbps connectivity via 5G solutions in areas with unreliable conventional internet
• +1 more outcomes

Named customers4 records

Segments4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves5 records

Direct peers

• Integris: Integris is a managed IT services and cybersecurity provider serving SMB and mid-market organizations, with subscription-based managed services comparable to Claro's core offering.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market clients across multiple U.S. regions, with a similar subscription/managed services model and comparable SMB buyer profile.
• CMIT Solutions: CMIT Solutions is a managed IT services and cybersecurity franchise serving SMBs, directly comparable on subscription managed IT, flat-fee packaging, and SMB-focused consultative sales.
• Dataprise: Dataprise delivers managed IT, cybersecurity, and cloud services primarily to mid-market and SMB clients on subscription contracts, overlapping with Claro's core fully outsourced IT offering.
• Thrive: Thrive (formerly Thrive Networks) provides managed IT, cybersecurity, and cloud services to SMB and mid-market customers with subscription-based offerings similar to Claro's model.
• Coretelligent: Coretelligent offers managed IT, cybersecurity, and cloud services to SMB and mid-market clients in the Northeast U.S., with a comparable services portfolio and regional buyer overlap.
• Synoptek: Synoptek provides managed IT, cloud, and cybersecurity services to SMB and mid-market clients on subscription contracts, with overlapping service lines to Claro's fully outsourced IT portfolio.

Regional players

• Kelser: Kelser is a Connecticut-based managed IT and cybersecurity provider focused on SMB and mid-market clients in the Northeast, offering similar outsourced IT and cybersecurity services to a comparable buyer profile.
• NetGain Technologies: NetGain Technologies is a managed IT services provider serving SMB and mid-market clients primarily in the Midwest U.S., offering a comparable subscription managed IT and cybersecurity portfolio.

Broad incumbents

• IBM Technology Managed Services: IBM offers a broad portfolio of managed IT, cloud, and security services to enterprises and SMBs; while not niche-focused on regional SMBs, it competes for the same outsourcing wallet at the upper end of Claro's market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claro Consulting