qlic it for charities

Name

qlic it for charities

Legal name

Qlic IT Ltd

Website

https://qlicnfp.com

Company type

Private

Founded year

2002

Operating status

Operating

Ownership category

akta.pro rank

Product category

Managed IT Services for Non-Profits

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

Keywords

• Managed IT services
• Charity IT support
• Cloud solutions
• Cybersecurity services
• Microsoft 365 support

Headquarters

HQ city

Orpington

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT support services including unlimited phone/remote IT support, on-site support, proactive network management, and dedicated account management for charity clients. Revenue is generated through ongoing service contracts with regular billing.
2. IT Consultancy: Project-based IT consultancy services for charity digital transformation, legacy technology modernisation, cloud migrations, and technology strategy planning.
3. Website Development: Web development services for charities, including portfolio of completed charity websites.
4. Telephony Solutions: Telecommunications services including VoIP/Teams Voice, broadband, leased lines, and mobile packages for charities.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Qlic IT for Charities is a managed service provider (MSP) delivering dedicated IT support, cloud, cybersecurity, telephony, website development, and AI consultancy services to UK charities and non-profit organisations. Core recurring services include managed IT support with unlimited phone/remote assistance, dedicated account management, and proactive network monitoring, delivered under monthly subscription contracts.

Product overview

Qlic IT for Charities operates as a managed service provider (MSP) offering a unified portfolio of IT support and solutions specifically designed for UK charities and nonprofit organisations. The core offering consists of Managed IT Services (including dedicated account management, unlimited support, and proactive network management) complemented by specialized service lines: Charity Cloud Solutions (Microsoft 365, SharePoint Online, Cloud Migrations), Managed Cyber Security (Cyber Essentials, GDPR compliance), Telephony Solutions (Teams Voice, broadband, leased lines), Website Development, and AI Consultancy. The company positions itself as a one-stop provider, integrating Microsoft 365 as the primary technology platform alongside security solutions from Sophos.

Differentiator

Problem solved

Functional benefit

Brands

• Qlic IT for Business: Managed IT services division serving business clients
• Qlic IT for Education

Products and services

• Managed IT Support Day-to-day managed IT support for UK charities covering hardware, software, servers, network infrastructure, cloud services, desktops, laptops, mobile devices, printers, and peripherals. Includes unlimited phone and remote support, dedicated account management, and proactive network monitoring delivered under a recurring monthly subscription.
• Co-Managed IT Support
• IT Consultancy
• Charity Cloud Solutions
• Managed Cyber Security
• Telephony Solutions
• Website Development
• AI Consultancy
• Cyber Essentials Certification Support
• GDPR Compliance Services

Quantifiable outcome

• 99.7% SLA Target Hit
• +4 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, flagship and minor.

• MicrosoftcoreTechnology or IntegrationKey technology partnership with Microsoft. Qlic is a Top 3 UK Microsoft provider and holds multiple Microsoft Partner certifications including Solutions Partner - Infrastructure (Azure), Microsoft Security Partner, and Microsoft Modern Work Partner. Specialises in Microsoft 365, SharePoint, Teams Voice, and Azure solutions for charities with access to Microsoft nonprofit grants and licensing programmes.
• Age UKflagshipGTM or Marketing PartnerStrategic partnership with Age UK, one of the UK's largest charities. Qlic provides IT support services to Age UK and its local branches, with logo featured prominently on website as key partnership.
• ACEVOflagshipGTM or Marketing PartnerPartnership with ACEVO (Association of Chief Executives of Voluntary Organisations), the leadership network for charity CEOs. ACEVO Premium Partner status, supporting the charity leadership community with IT solutions.
• Connect CharitycoreGTM or Marketing PartnerPartnership with Connect Charity, the charity digital connectivity service, providing IT support and solutions to the charity sector.
• Charity DigitalcoreGTM or Marketing PartnerPartnership with Charity Digital, the charity technology charity, offering technology solutions and support to the nonprofit sector.
• Charity ExcellencecoreGTM or Marketing PartnerPartnership with Charity Excellence, supporting charities with free governance, safeguarding and GDPR tools. CEF (Charity Excellence Framework) Supporting Our Charities 2026 partner.
• Microsoft Tech for Social ImpactcoreTechnology or IntegrationMicrosoft Tech for Social Impact programme partnership, providing technology solutions for nonprofit organisations aligned with Microsoft's social mission.
• SophoscoreTechnology or IntegrationSophos Gold Partner, MSP Partner, and Firewall Partner with full accreditation. Provides cybersecurity solutions including managed threat protection and firewall security for charity clients.
• B LabcoreOthersB Corporation certified company, demonstrating commitment to social and environmental performance, accountability, and transparency standards.
• easyfundraisingminorGTM or Marketing PartnerPartnership with easyfundraising, the UK's main donation platform, for fundraising support and community engagement.
• Home-StartminorGTM or Marketing PartnerPartnership with Home-Start, a charity supporting families with young children, providing IT support services.
• EmmausminorGTM or Marketing PartnerPartnership with Emmaus, a charity supporting people who have experienced homelessness, providing IT support services.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Others

• Bechtle UK:

Direct peers

• Air IT: UK managed IT services provider focused on SMEs and mid-market, offering managed support, cloud, and cybersecurity comparable to Qlic's core managed services portfolio. Closely aligned on size, geography, and recurring managed-service model.
• Littlefish: UK-based managed IT services and support provider serving mid-market customers with a similar managed-service, multi-tier support model. Operates in overlapping geographies and customer segments as Qlic.
• Netstar UK: UK managed IT support provider for SMB and mid-market organisations, offering outsourced IT, Microsoft 365, and support contracts. Comparable in customer profile, service mix, and recurring revenue model to Qlic.
• ANS Group: UK managed cloud and IT services provider with a strong Microsoft Azure and Microsoft 365 practice. Competes for similar managed-service contracts in the UK mid-market, including public sector and non-profit-adjacent accounts.
• Totality Services: London-based managed IT support and services firm for SMBs, with similar recurring managed-services, Microsoft 365, and cybersecurity offerings. Comparable size, geography, and customer profile.
• The PC Support Group: UK managed IT support provider serving small and mid-sized organisations, with a comparable outsourced support and Microsoft-centric service model. Overlaps with Qlic in target customer size and service mix.

Broad incumbents

• Softcat: Large UK IT infrastructure provider and Microsoft partner reselling hardware, software, and services. Much broader portfolio and scale than Qlic, but overlaps in Microsoft licensing, cloud, and managed services to UK organisations including charities.
• SCC (Specialist Computer Centres): Major UK and European IT services company providing managed services, cloud, and workplace solutions. Competes for larger enterprise IT contracts, including those from larger UK charities and public-sector-adjacent bodies.

Regional players

• Cantium Business Solutions: UK IT services and digital solutions provider serving public sector and third-sector organisations. Comparable customer-base overlap with the UK charity and non-profit segment that Qlic targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/QlicNFP
• YouTubeyoutube.com/channel/UCTl0YIvpD0_9D4jHTWxfDIA
• Facebookfacebook.com/QlicNFP
• LinkedInlinkedin.com/company/qlicnfp

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about qlic it for charities