Recall.ai

What Recall.ai does

Recall.ai is a San Francisco-based conversation data infrastructure company, founded in 2020, that provides a unified API and SDK platform for capturing, transcribing, and analyzing meetings across Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, and GoTo Meeting. The platform is organized as four primary modules: a Meeting Bot API that dispatches cloud-hosted VMs to join meetings, a Desktop Recording SDK for bot-free on-device capture on macOS and Windows, a Calendar Integration API that enriches recordings with participant metadata from Google and Microsoft calendars, and a forthcoming Mobile Recording SDK for in-person and telephony capture. Underlying infrastructure processes 3 TB/s of raw video across a 10,000-node cluster with a 99.9% uptime SLA, supports per-participant audio and video streams at 200ms latency over WebSocket, and offers breakout-room recording, an Output Media capability for streaming audio/video back into meetings to power interactive AI agents, and integration with multiple third-party transcription providers (AssemblyAI, Speechmatics, Deepgram, Rev AI, Gladia, Symbl.ai) plus an optional built-in transcription add-on.

The company serves 3,000+ customers spanning sales conversation intelligence (Apollo.io, Outreach-style use cases, Revenue.io, Mixmax, Jiminny, Sybill, Modjo, Attention), healthcare AI scribes (Circle Medical, Verbal, Charlie Health, Krisp), legal tech compliance (Filevine, Validia, Verbit), recruiting and HR (BrightHire, HeySam, Ashby, Metaview, Jump), productivity and meeting notes (Fellow, Mem, Sana, timeOS, Supernormal, Notta), and incident response (Incident.io, Rootly, PagerDuty, BigPanda). Large enterprise SaaS platforms including HubSpot, ClickUp, Calendly, Instacart, Rippling, Datadog, Monday.com, Chewy, Gainsight, and Deel embed Recall.ai as core recording infrastructure. The platform is SOC 2 Type 2, ISO 27001:2022, HIPAA, GDPR, and CCPA compliant, with US/EU/JP data residency, zero-data retention options, and SSO/BAA support.

Recall.ai's revenue model is predominantly usage-based: $0.50 per hour of meeting recording (prorated by the second), $0.15 per hour for built-in transcription, and $0.05 per hour of recording retained beyond 7 days, layered on top of custom-priced Launch and Enterprise subscription tiers with white-glove Slack support, SSO, uptime guarantees, and BAA support. A 5-hour freemium entry tier drives a product-led growth funnel aimed at converting early-stage startups into paying customers. The company has raised $51 million total across a $2.7M seed (2024), a $10M Series A led by Ridge Ventures (June 2025), and a $38M Series B led by Bessemer Venture Partners at a $250M valuation (September 2025), with strategic participation from HubSpot Ventures, Salesforce Ventures, Y Combinator, RTP Global, and angels Paul Graham, Solomon Hykes, Michael Siebel, and Eoghan McCabe.

Name

Recall.ai

Legal name

Recall.ai

Website

https://recall.ai

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Recall.ai provides unified APIs and SDKs to capture, transcribe, and analyze meeting recordings across Zoom, Google Meet, Microsoft Teams, and other platforms, serving 3,000+ customers ranging from startups to enterprise platforms like HubSpot and Datadog via usage-based pricing and SOC 2/HIPAA-compliant infrastructure.

Ownership category

akta.pro rank

Product category

Conversation Data Infrastructure

NAICS

Information (51), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH), On-Device Speech & Audio AI (wake word, ASR, enhancement) (HDAAAJAF)

Keywords

• Meeting recording API
• Conversation data platform
• Video conferencing bots
• Speaker diarization API
• Desktop recording SDK

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales

Revenue model

1. Meeting recording usage fees: Usage-based billing at $0.50 per hour of recording (Meeting Bot API and Desktop Recording SDK), prorated by the second; first 5 hours free per new account; volume discounts available.
2. Built-in transcription add-on: Optional built-in transcription at $0.15 per hour; customers may alternatively bring their own third-party transcription provider (Assembly AI, Deepgram, Speechmatics, Gladia, Rev AI, Symbl.ai).
3. Recording storage fees: 7 days of free storage per recording; $0.05 per hour of recording retained beyond 7 days (priced per 30-day retention).
4. Launch and Enterprise subscription tiers: Custom-priced annual/contractual tiers (Launch and Enterprise) with white-glove Slack support, SSO, uptime guarantees, BAA for HIPAA, custom contract redlining, and white-glove onboarding.
5. Freemium self-serve acquisition: Self-serve Pay As You Go plan with 5 free hours of recording; designed to convert early-stage startups into paying customers as usage grows.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Recall.ai provides unified APIs and SDKs that capture, transcribe, and analyze meeting recordings and conversation data across major video conferencing platforms (Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, and GoTo Meeting). Its product suite includes a Meeting Bot API for bot-based recording, a Desktop Recording SDK for botless on-device capture, and a Calendar API that enriches recordings with participant metadata. The platform processes per-participant audio/video streams, returns diarized transcripts, and serves as conversation-data infrastructure embedded inside customer AI products.

Product overview

Recall.ai is a unified conversation-data infrastructure platform rather than a single product. The offering is structured as a platform-plus-modules architecture: a core set of APIs and SDKs that developers can assemble independently to capture, store, and analyze meeting and conversation data. The four primary modules are the Meeting Bot API (for bot-based meeting recording across Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, and GoTo Meeting), the Desktop Recording SDK (bot-free on-device recording for Mac and Windows), the Calendar Integration API (enriches recordings with calendar metadata such as participant emails and meeting titles from Google and Microsoft calendars), and the Mobile Recording SDK (recording of phone calls and in-person meetings, currently marked Coming Soon). On top of these, Recall.ai exposes a family of vertical-specific sub-APIs documented as individual products: Notetaker API, Meeting Recording API, Meeting Transcription API, Compliance Recording API, Speaker Diarization API, Slack Huddles API, and AI Agent API (which uses the Output Media capability to stream audio/video into meetings). Storage and Playback is provided as a shared platform capability with zero-data retention options. The modules are designed to be mixed and matched so developers can build AI notetakers, sales coaching tools, telehealth scribes, interview recorders, financial-advisor copilots, and incident-response assistants on top of the same underlying infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Meeting Bot API: An API to build meeting bots that record video calls across Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, GoTo Meeting, and other platforms.
• Desktop Recording SDK
• Calendar API
• Mobile Recording SDK

Products and services

• Meeting Bot API An API to build meeting bots that join and record video calls across Zoom, Google Meet, Microsoft Teams, Webex, Slack Huddles, and GoTo Meeting. Returns real-time and async transcripts, separate per-participant audio/video streams, chat, and meeting metadata. Best for explicit-consent recording and building AI agents.
• Desktop Recording SDK An SDK to build on-device meeting recording for Mac and Windows without a bot joining the call. Captures audio, video, transcripts, and metadata from Zoom, Google Meet, Microsoft Teams, Slack Huddles, and in-person meetings. Integrates with Electron, Tauri, and native Mac/Windows apps. Best for stealthier, compliance-friendly recording.
• Calendar API An API that enriches meeting recordings with calendar data from Google Calendar and Microsoft Calendar, providing meeting metadata such as participant emails, meeting titles, and participant lists. Enables automatic recording and transcription across major video conferencing platforms.

Named customers65 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability12 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered flagship platform partner, transcription provider partner, official transcription partner, scheduling integration partner (hr/telehealth focus) and conversation intelligence partner.

• Zoomflagship platform partnerStrategic or Co-development Partner · 1 June 2026Recall.ai and Zoom partnered to help companies build with meeting data using Zoom's Real-Time Media Stream (RTMS). Zoom is also the most heavily documented meeting platform in the Recall.ai developer blog.
• Speechmaticstranscription provider partnerTechnology or Integration · 1 September 2025Integrated Speechmatics' real-time and async transcription natively into Recall.ai's platform; customers can select 'speechmatics' as the transcription provider via API to obtain high-accuracy meeting transcripts.
• Assembly AIofficial transcription partnerTechnology or Integration · 1 June 2025Official partnership delivering transcription and audio intelligence (summarization, content moderation, topic detection) to Recall.ai customers via direct integration.
• Cronofyscheduling integration partner (hr/telehealth focus)Technology or Integration · 1 June 2025Native integration letting Cronofy users automatically deploy Recall.ai meeting bots whenever they create meetings via the Cronofy API; both platforms are SOC2, HIPAA, and GDPR compliant.
• Deepgramtranscription provider partnerTechnology or Integration · 1 December 2024Partnership making it easier for developers to apply Deepgram's AI speech recognition and understanding to conversations on meeting platforms via Recall.ai.
• Symbl.aiconversation intelligence partnerTechnology or Integration · 1 January 2024Partnership to help developers add conversation intelligence to voice and video apps built on Recall.ai.
• Gladiatranscription provider partnerTechnology or Integration · 1 December 2023Integration enabling developers to use Gladia for multilingual meeting transcription through the Recall.ai API.
• Rev AItranscription provider partnerTechnology or Integration · 1 December 2023Partnership empowering developers to work with meeting data by integrating Rev AI's transcription into the Recall.ai platform.

Scale indicators9 records

Recent moves7 records

Expansion highlights8 records

Direct peers

• Fireflies.ai: Fireflies.ai provides an AI notetaker that joins meetings across Zoom, Google Meet, and Microsoft Teams to record, transcribe, and analyze conversations, directly competing with Recall.ai's Meeting Bot API and Notetaker API offerings.
• Otter.ai: Otter.ai offers meeting transcription, AI notes, and conversation intelligence across the same meeting platforms as Recall.ai, and competes head-to-head for AI notetaker and sales conversation intelligence use cases.
• Symbl.ai: Symbl.ai provides a conversation intelligence API for real-time transcription, summarization, sentiment, and topic detection on voice and video — overlapping with Recall.ai's developer-facing APIs and even named as a partner in Recall.ai's ecosystem.
• Read AI: Read AI builds AI meeting assistants and conversation analytics for Zoom, Google Meet, and Microsoft Teams, competing with Recall.ai's Meeting Bot API and analytics features.
• Fathom: Fathom is a free AI meeting notetaker that records and transcribes Zoom, Google Meet, and Microsoft Teams calls, directly competing with Recall.ai's Meeting Bot API and Notetaker API.
• Avoma: Avoma is an AI meeting assistant and conversation intelligence platform for sales and customer-facing teams, competing with Recall.ai across meeting recording, transcription, and sales use cases.
• tl;dv: tl;dv records, transcribes, and summarizes meetings on Zoom, Google Meet, and Microsoft Teams and offers sales-focused conversation intelligence, overlapping with Recall.ai's core meeting-bot offering.
• Sembly AI: Sembly AI provides AI meeting notes, transcription, and task extraction across major meeting platforms, competing with Recall.ai's Meeting Bot API and Notetaker API.

Broad incumbents

• Gong: Gong is a large, established revenue intelligence platform that records and analyzes sales calls across meeting platforms. It overlaps with Recall.ai's sales conversation intelligence use case, though Gong is a full-stack analytics product rather than a developer infrastructure layer.
• Chorus.ai (ZoomInfo): Chorus.ai, now part of ZoomInfo, records and analyzes sales conversations across meeting platforms, competing with Recall.ai for sales conversation intelligence workloads and backed by ZoomInfo's broader go-to-market data platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/recallai/muesli-public
• Xx.com/recall_ai

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors16 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments3 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Recall.ai