Jobber

What Jobber does

Jobber is a cloud-based field service management platform founded in 2011 that helps small and mid-sized home service businesses—across 50+ trades including cleaning, HVAC, plumbing, landscaping, and electrical—run quoting, scheduling, dispatch, invoicing, payment collection, and client communication from a single system. The platform serves more than 100,000 businesses and 400,000 service professionals in 60+ countries, with multi-language support.

Core product capabilities include CRM-style customer histories, job and route scheduling, quote and invoice generation, automated follow-ups, and a client hub for self-service booking and payment. Underlying technology combines workflow automation, recommendation engines, and a recent layer of generative-AI features—AI Voice, AI Chat, AI Receptionist and Rewrite—that handle inbound calls, draft replies and assist with content. The platform also exposes an integrations marketplace connecting Jobber to accounting software, marketing tools, fleet management (Azuga), and consumer-installer networks (Home Depot Pro Referral). Built-in payments and embedded fintech—card processing at 2.9% + $0.30, ACH at 1%, Tap to Pay at 2.7% + $0.30, plus Wisetack consumer financing and Parafin business financing—form a second product surface running on top of the SaaS core.

Jobber's revenue model is SaaS subscription plus transactional take-rate. Plans are tiered—Core ($49-$29/month), Connect ($139-$99/month), Grow ($199-$149/month) and Plus ($699-$529/month)—with volume discounts as customer counts scale. Recurring subscription fees are augmented by payment-processing fees on every transaction processed through the platform and rev-share from embedded financing partners. Go-to-market is largely self-serve, SMB-focused, with content/SEO, partner referrals, and the Home Depot Pro Referral channel as primary acquisition levers; an in-person customer conference (Jobber Now 2026) and a grants program round out community-driven retention motion. Leadership has scaled to support a 501-1,000 employee organization, including a CRO, CFO, Head of Risk and a recently promoted Chief Product Officer (Matt Kaplan, ex-Toast).

Name

Jobber

Legal name

Jobber

Website

https://getjobber.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Jobber is a cloud-based field service management SaaS platform serving small and mid-sized home service businesses across 50+ trades. It provides quoting, scheduling, invoicing, payments, and AI-powered tools to over 100,000 businesses in 60+ countries.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

iPaaS & Workflow Automation (BPAMAOAB)

akta.pro secondary industry

Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC)

Keywords

• Field service management
• Home service software
• Service business CRM
• Scheduling and dispatch software
• Invoicing and payments

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Plans: Jobber generates the majority of revenue from tiered subscription plans (Core, Connect, Grow, Plus) billed monthly or annually. Plans include a defined number of users, with additional users at $29/month each. Add-ons (AI Receptionist, Pipeline, Marketing Suite) are available at additional monthly cost. This is the primary revenue stream.
2. Payment Processing Fees: Jobber charges transaction fees on credit card and ACH payments processed through its platform: 2.9% + $0.30 per card transaction, 2.7% + $0.30 for Tap to Pay, and 1% for ACH bank payments. Instant payouts carry an additional 1% fee. These fees represent a meaningful secondary revenue stream from embedded payments.
3. Consumer Financing (Wisetack Integration): Jobber integrates with Wisetack to offer consumer financing directly within quotes, enabling customers to pay over time. Wisetack handles underwriting and disbursement; Jobber earns a referral/transaction share for each financed job.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Jobber is a cloud-based, mobile-first field service management SaaS platform that helps home and commercial service businesses run their operations from a single system, covering quoting, scheduling, dispatching, invoicing, payments, CRM, client communication, team management, and marketing automation. The platform is sold through tiered subscriptions (Core, Connect, Grow, Plus) with add-on modules including AI Receptionist, Marketing Suite, and Sales Pipeline, plus embedded services such as payment processing, consumer financing (Wisetack), and business capital (Jobber Capital via Parafin). It is available on web, iOS, and Android, with an App Marketplace of 90+ integrations and a public Open API.

Product overview

Jobber is an all-in-one field service management software platform serving home and commercial service businesses across 50+ industries including HVAC, plumbing, electrical, landscaping, cleaning, roofing, and more. The platform operates as a unified system combining core capabilities including Quoting/Estimating, Invoicing, Payments/Credit Card Processing, Scheduling/Dispatch, Client Management (CRM), Client Hub (customer portal), Online Booking, Team Management, and Client Communication. Add-on modules include Marketing Suite ($79/month) for AI-powered marketing automation, Sales Pipeline ($49/month) for opportunity tracking, AI Receptionist ($99/month or included in Plus) for 24/7 AI call handling, and Jobber Capital for business financing. The premium Plus plan ($699/month) bundles 15 users with all add-ons plus premium support and dedicated onboarding. Additional offerings include the Jobber App Marketplace with 90+ integrations (QuickBooks, Xero, Gusto, Zapier, Mailchimp, Angi, Home Depot, Azuga), Jobber Mobile App (iOS/Android), Developer Center for custom API integrations, Jobber Academy educational resources, Jobber Grants program ($250,000 annually), Jobber Summit annual conference, and monthly Jobber Events.

Differentiator

Problem solved

Functional benefit

Brands

• AI Receptionist: AI-powered phone answering and text service that books jobs, takes messages, and captures leads 24/7.
• Jobber Plus
• Jobber AI
• Pipeline
• Client Hub

Products and services

• Jobber (Core Platform) All-in-one cloud-based field service management SaaS platform for home and commercial service businesses, unifying quoting, scheduling, invoicing, payments, client management, team coordination, and marketing automation across web, iOS, and Android. Sold through tiered subscriptions (Core, Connect, Grow, Plus).
• AI Receptionist Add-on AI answering service that handles inbound calls and texts 24/7, captures leads, books jobs, takes messages, and processes simultaneous calls; available as a $99/month add-on or included in the Plus plan.
• Marketing Suite AI-powered marketing platform sold as a $79/month add-on, including a marketing dashboard, website builder, Google Manager, job showcase, social posting, campaigns, referrals, and automated review requests.
• Sales Pipeline Add-on sales opportunity tracking module with stalled alerts, custom stages, salesperson assignment, and sales outcome tracking; priced at $49/month as a standalone add-on.
• Jobber Capital Embedded business financing product offering fast, flexible, fixed-fee working capital to home service businesses for equipment, growth, and cash flow needs, delivered via the Parafin partnership within the Jobber platform.
• Jobber Mobile App iOS and Android mobile application for field technicians and owners to manage schedules, job details, photos, time tracking, invoicing, and Tap to Pay payments from anywhere; rated 4.8 on the App Store and 4.5 on Google Play.
• Jobber App Marketplace Integration marketplace featuring 90+ purpose-built third-party integrations across accounting (QuickBooks, Xero), payroll (Gusto), marketing (Mailchimp, Angi), fleet management (Azuga), and supplier catalogs (Home Depot).

Quantifiable outcome

• 44% average revenue growth in first year using Jobber
• +6 more outcomes

Named customers15 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability10 records

Feature12 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Azuga (Bridgestone)coreTechnology or Integration · 5 March 2026Azuga, a fleet management and safety solutions provider owned by Bridgestone, integrated its real-time fleet visibility capabilities directly into Jobber's platform. The integration is available through Jobber's App Marketplace and allows dispatchers and operations teams to see vehicle location, speed, and direction without switching between systems, improving coordination and reducing dispatch friction.
• ParafincoreTechnology or Integration · 15 December 2025Jobber expanded its partnership with Parafin to provide integrated business funding services to Canadian home service providers directly within the Jobber platform, building on a successful US deployment. The financing allows small businesses to access capital for growth, equipment purchases, and cash flow management without leaving Jobber.
• QuickBooks OnlinecoreTechnology or IntegrationQuickBooks Online integration syncs customer, invoice, and payment records between Jobber and QuickBooks automatically, eliminating double data entry for accounting purposes. Available on all Jobber plans.
• AngiminorGTM or Marketing PartnerAngi (formerly Angie's List) integration connects home service leads into Jobber, enabling faster response and booking management for Angi customers using Jobber as their CRM.

Scale indicators11 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• ServiceTitan: ServiceTitan is the largest FSM platform for residential trades (HVAC, plumbing, electrical), serving mid-market and enterprise contractors with scheduling, dispatch, invoicing, payments, and marketing. It is Jobber's most direct and well-capitalized competitor, though it skews larger in customer size.
• Housecall Pro: Housecall Pro is a leading field service management SaaS for small and mid-sized home service businesses (plumbing, HVAC, cleaning, electrical). It competes head-to-head with Jobber on pricing, features (scheduling, invoicing, payments), and target customer (SMB trades), making it Jobber's closest direct peer.
• Workiz: Workiz provides FSM software for field service SMBs (junk removal, HVAC, plumbing, electrical, appliance repair). It directly competes with Jobber on scheduling, invoicing, customer communication, and AI-powered features for solo and small service businesses.
• Service Fusion: Service Fusion offers all-in-one field service management (scheduling, dispatching, invoicing, payments) targeting small to mid-sized contractors. It overlaps with Jobber's core feature set and customer base across HVAC, plumbing, electrical, and similar trades.
• FieldEdge: FieldEdge is FSM software purpose-built for HVAC, plumbing, and electrical contractors with strong dispatch, service agreement, and inventory features. It competes with Jobber in the same trades and customer size segments with deeper HVAC specialization.

Emerging players

• Connecteam: Connecteam is an employee management app for deskless workforces with scheduling, time tracking, job management, and communication. It overlaps with Jobber's Team Management functionality and increasingly competes for SMB service business wallets, especially for employee-first use cases.
• HoneyBook: HoneyBook is an all-in-one clientflow platform for small service-based businesses (photographers, event planners, freelancers) with proposals, contracts, and invoicing. It shares Jobber's vertical SaaS playbook for SMB service businesses but targets creative/event verticals rather than home services.

Broad incumbents

• Salesforce Field Service: Salesforce Field Service is the FSM module of Salesforce's broader CRM/ERP platform, targeting enterprise and mid-market service organizations. It competes with Jobber for larger contractors and franchises via a much broader portfolio, with significant overlap in scheduling, dispatch, and work-order management.
• Square for Field Service (Block): Square (Block) offers payments, appointments, and team management tools targeting small service businesses (salons, fitness, home services). It overlaps with Jobber on payments and scheduling for very small operators and represents a payments-first alternative with potential competitive threat.
• Intuit QuickBooks (solopreneur tools): Intuit QuickBooks Solopreneur and QuickBooks Online target small service businesses with bookkeeping, invoicing, and payments. While not a direct FSM competitor, it competes for the same wallet and is deeply integrated with Jobber via the existing QuickBooks Online partnership, giving Intuit the option to vertically integrate into FSM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/getjobber
• YouTubeyoutube.com/user/GetJobber
• Facebookfacebook.com/GetJobber
• LinkedInlinkedin.com/company/jobber-software
• Instagraminstagram.com/jobber

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds7 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jobber