NexHealth

What NexHealth does

NexHealth is a healthcare technology company that provides a real-time patient experience platform for medical and dental practices, with 10,000+ practices on the platform and 10M+ appointments booked. The company's core technology is the NexHealth Synchronizer, a proprietary bi-directional integration engine that connects with 60+ EHR and practice management systems — including Dentrix, Eaglesoft, Open Dental, Epic, eClinicalWorks, athenahealth, NextGen, and Carestream — and powers a unified product suite covering Online Booking and Waitlist (Scheduling), two-way Messaging, Campaigns, Reminders, and Reviews (Communications), digital intake Forms, contactless Payments with hardware terminals and EHR ledger sync, and automated insurance Verification. A public Health Records API exposes the same Synchronizer layer to third-party developers such as TrueLark and VivoDoc.

The business model is primarily SaaS subscription on flexible monthly plans with no long-term contracts (annual billing option offers one month free), supplemented by per-transaction processing fees on payments and recurring commissions to a network of technology, marketing, agency, and consulting referral partners. GTM is multi-channel: direct sales-assisted demos, self-serve free trial signup, the "Refer. Track. Earn." partner program, Reserve with Google distribution, and a developer API layer. Customers are overwhelmingly SMB dental and medical practices across verticals (dental dominant, with dermatology, primary care, allergy, urology, behavioral health, physical therapy, and chiropractic), with a growing upmarket motion into multi-location practices, DSOs, and medical groups supported by SSO, Directory Sync, and multi-location messaging. NexHealth is privately held (NexHealth, Inc.), was most recently valued at $1 billion at its 2022 Series C, and is headquartered in San Francisco with an apparent operational presence in Utah.

Name

NexHealth

Legal name

NexHealth, Inc.

Website

https://nexhealth.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

NexHealth provides a real-time patient experience platform for medical and dental practices, integrating scheduling, communications, forms, payments, and insurance verification with 60+ EHR systems via its Synchronizer engine, serving 10,000+ SMB practices.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Patient engagement platform
• EHR integration software
• Healthcare API platform
• Patient scheduling software
• Practice management tools

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Monthly/Annual SaaS Subscription: Core subscription revenue from NexHealth's patient experience platform (Scheduling, Communications, Forms, Payments, Verification). Sold on flexible monthly plans with no long-term contracts; annual billing option offers 1 month free. Tiered packages including 'Delight' and add-ons (e.g., Ledger Sync premium add-on).
2. Payment Processing Fees (Transaction Fees): Per-transaction processing fees on payments processed through NexHealth Payments (terminals, payment requests, web widget, manual). Credit card surcharge fees can also be passed to patients (US, excluding CT/MA/PR) as of Feb 2026.
3. Referral Partner Commissions (Channel Revenue): Recurring commissions paid to technology, marketing, agency, and consulting partners who refer practices that close as NexHealth customers.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels9 records

Core offering

NexHealth sells a unified patient experience platform for dental and medical practices, built on its proprietary NexHealth Synchronizer — a real-time, bi-directional integration engine that connects to 60+ EHR and practice management systems. The platform bundles five core product modules (Scheduling, Communications, Forms, Payments, and Verification) into a single subscription, with a public Health Records API exposing the same Synchronizer layer to third-party developers and integrators.

Product overview

NexHealth sells a single unified patient experience platform for healthcare practices, organized as a core platform (the NexHealth Synchronizer integration engine and its public Health Records API) with a portfolio of product modules layered on top: Scheduling, Communications, Forms, Payments, and the newer Verification, iPad Kiosk Mode, Patient 360, AI Campaigns Assistant, Payment Terminals, and Audience Builder modules. The Synchronizer ties every module back to the practice's underlying EHR/PMS (70+ supported systems including athenahealth, Epic, Dentrix, and Open Dental), while the Health Records API exposes the same integration layer to developer partners.

Differentiator

Problem solved

Functional benefit

Brands

• NexHealth Scheduling: Online booking, one-click recalls, and waitlist product line for filling last-minute openings and syncing to health record systems.
• NexHealth Communications
• NexHealth Forms
• NexHealth Payments
• NexHealth Verification
• NexHealth Synchronizer

Products and services

• NexHealth Scheduling Online appointment scheduling suite that includes Online Booking, One-Click Recalls, and a Waitlist feature, enabling patients to self-book while keeping provider calendars in sync with the underlying EHR/PMS. Sold to dental and medical practices on the NexHealth platform.
• NexHealth Communications Patient communication platform comprising two-way Messaging, Marketing Campaigns, automated Reminders, Reviews management, and Appointment Journeys to drive patient engagement and recall. Sold to dental and medical practices.
• NexHealth Forms Digital patient intake forms with HIPAA-compliant transmission, medical alerts, and template-based form delivery, with data written back into the practice's EHR via the Synchronizer. Sold to dental and medical practices.
• NexHealth Payments Digital payments product that includes contactless terminal hardware, Ledger Sync to post payments back to the practice management system, and support for ACH plus Google/Apple Pay. Sold to dental and medical practices on the NexHealth platform.
• NexHealth Verification Insurance verification module that retrieves and validates patient eligibility and benefits in real time, syncing a benefits summary (deductible, coverage used, remaining) back to the EHR document center. Sold to dental and medical practices.
• NexHealth Synchronizer Underlying integration engine that connects NexHealth's patient experience products to 70+ supported EHR/PMS systems, providing bi-directional data sync for appointments, patients, clinical data, and forms. Powers all NexHealth product modules.
• NexHealth Health Records API Public REST API that exposes the NexHealth Synchronizer to developers, enabling partners and customers to build healthcare integrations and automate workflows against 70+ supported EHR/PMS systems with bi-directional data sync.

Quantifiable outcome

• 75% of admin tasks automated
• +12 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration34 records

AI capability7 records

Feature9 records

Partnerships

13 partnerships are on record, tiered core integration partner, strategic partner, flagship integration partner and core channel.

• Henry Schein (Dentrix / Dentrix Ascend / Dentrix Enterprise / DentalVision / Easy Dental)core integration partnerTechnology or IntegrationFour Henry Schein PMS systems — Dentrix, Dentrix Ascend, Dentrix Enterprise, DentalVision, Easy Dental — are supported by the NexHealth Synchronizer. Payments terminals are available for Dentrix, Dentrix Enterprise, and Open Dental/Eaglesoft; Ledger Sync is available for Dentrix and Open Dental.
• Patterson Dental (Eaglesoft / Fuse / Dolphin)core integration partnerTechnology or IntegrationPatterson Dental's Eaglesoft, Fuse, and Dolphin systems are integrated via the Synchronizer. Eaglesoft receives specific Ledger Sync / payments / custom payment-type support (NH CC Payment) in NexHealth.
• Planet DDS (Denticon)core integration partnerTechnology or IntegrationDenticon by Planet DDS is integrated via the Synchronizer, with Waitlist, schedule-template reading, and "checked out" status support. Preferred language support for Denticon was added in the Winter 2025 release.
• Carestream Dental (SoftDent / PracticeWorks / CS OrthoTrac / CS WinOMS)core integration partnerTechnology or IntegrationFour Carestream Dental systems (SoftDent, PracticeWorks, CS OrthoTrac, CS WinOMS) are listed as supported health record systems by the NexHealth Synchronizer.
• Open Dentalcore integration partnerTechnology or IntegrationOpen Dental and Open Dental Cloud are supported by the Synchronizer, with Payments, Ledger Sync, Kiosk Mode, and Smart Forms features available on Open Dental.
• eClinicalWorks (eCW)core integration partnerTechnology or IntegrationNexHealth Forms now automatically sync with eClinicalWorks through the NexHealth Synchronizer — described as the #1 feature request from eCW customers. Practices on the Delight package have access to eCW Forms training.
• Epic Systemscore integration partnerTechnology or IntegrationEpic Systems is listed as a supported health record system on the Synchronizer integrations page.
• athenahealth (athenaClinicals)core integration partnerTechnology or Integrationathenahealth and athenaClinicals by athenahealth are listed as supported health record systems on the Synchronizer integrations page.
• NextGen Healthcare (NextGen Enterprise / NextGen Office / QSIDental)strategic partnerTechnology or IntegrationSynchronizer support was expanded to NextGen Enterprise / NextGen Office / QSIDental in the Winter 2025 release, adding scheduling, forms, and communications support for NextGen.
• Google (Reserve with Google)strategic partnerTechnology or IntegrationIntegrated with Google's "Reserve with Google" service, letting patients book NexHealth appointments directly from Google Search and Maps (announced in Spring 2024 release).
• TrueLarkflagship integration partnerStrategic or Co-development PartnerTrueLark selected the NexHealth Synchronizer API to integrate with health record systems — featured as a customer case study.
• VivoDocflagship integration partnerStrategic or Co-development PartnerVivoDoc selected the NexHealth Synchronizer API to integrate with health record systems — featured as a customer case study.
• Referral Partners (technology, marketing, consulting firms)core channelChannel Partner/ Reseller/ DistributorFormal "Refer. Track. Earn." program for technology companies, marketing agencies, consultants, and practice advisors. Partners self-sign an agreement, receive co-branded materials, and earn recurring commissions on closed deals.

Scale indicators16 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Solutionreach: Solutionreach is a direct competitor offering patient engagement, recall, reminders, two-way messaging, and online scheduling for dental and medical practices — overlapping heavily with NexHealth's Communications and Scheduling modules on the same SMB buyer.
• Weave: Weave sells a unified patient communication and experience platform (phone system, texting, reviews, scheduling, payments) to dental and medical SMBs. Closely comparable on product scope, customer profile, and GTM motion to NexHealth.
• Luma Health: Luma Health provides patient scheduling, intake, messaging, and referral management with EHR integrations for medical practices — directly comparable to NexHealth on workflow modules and target buyers.
• Demandforce: Demandforce provides patient communication, recall, reputation, and scheduling tools to dental and medical practices. Comparable to NexHealth Communications/Scheduling and overlapping on SMB healthcare.
• PatientPop (by Tebra): PatientPop, now part of Tebra, delivers patient acquisition, online booking, intake forms, and reputation management for practices — directly comparable to NexHealth's front-office suite including Online Booking and Reviews.
• Relatient: Relatient offers patient engagement (messaging, reminders, scheduling, surveys, registration forms) integrated with EHRs for medical groups and dental practices — directly overlapping NexHealth's Communications, Forms, and Scheduling modules.
• Mend: Mend provides patient scheduling, telehealth, intake forms, and patient engagement for healthcare practices, with deep EHR integrations — overlapping NexHealth on scheduling, forms, and API-driven EHR connectivity.

Others

• Healthgrades: Healthgrades is a patient acquisition and provider directory platform that overlaps with NexHealth's online booking and reputation workflows, but operates more as a marketplace than an EHR-integrated front-office system.

Emerging players

• Doctible: Doctible focuses on patient communication, reminders, reviews, and recall for dental and medical SMBs — a smaller, emerging peer overlapping NexHealth's Communications product line.

Broad incumbents

• athenahealth (Patient Engagement): athenahealth is a major EHR vendor that ships its own patient engagement, scheduling, and messaging tools to its installed base. Comparable as a broad incumbent where NexHealth often integrates with athenahealth but competes for the front-office wallet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nexhealthHQ
• LinkedInlinkedin.com/company/nexhealth-inc-
• Facebookfacebook.com/nexhealth.inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds8 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NexHealth