Revin AI

What Revin AI does

Revin AI is a privately held AI platform company, founded in 2023 and headquartered in New York (legally incorporated as REVIN INC., governed by California law), that builds AI agents automating customer engagement for home services operators. The company's core product deploys configurable AI agents across voice, SMS, and email to handle inbound and outbound lead qualification, appointment booking, after-hours triage, follow-up on unsold estimates, and re-engagement of dormant lead databases. Its product suite comprises the Revin AI Platform (the underlying configuration and orchestration layer), Revin Voice, Revin SMS, Revin Email, and the Revin Enterprise Hub—an add-on control plane for multi-location operators managing multiple branches and brands from a single dashboard. The platform's distinguishing technical characteristic is depth of native integration with home-services CRM and field service management systems (ServiceTitan, LeadPerfection, i360, Salesforce, Acculynx), which supports direct appointment booking into dispatch boards, custom pricebook parsing, capacity-based slot booking, technician skillset matching, and write-back of call summaries and source attribution into the CRM—capabilities the company states are absent from competing message-taking or lead-creation tools.

Revin's go-to-market is enterprise field sales. Demos are scheduled via Calendly, prospects are walked through workflows by AI engineers (not generalist BDRs), and onboarding follows a forward-deployed model with a dedicated AI engineer assigned to each customer and in-person white-glove go-live activation. Pricing is quote-based subscription billed monthly, with no public list price; the commercial narrative is anchored on outcome-based ROI demonstrated through detailed case studies (recovered revenue, appointment volume, booking-rate lifts, demo rates, response times). The customer base spans more than 40 named logos across three target verticals—HVAC/plumbing/electrical, home improvement/remodeling, and roofing—including large multi-location enterprises (Del-Air at $300M+ revenue, Pipedreams at $100M, Action Furnace at ~$50M) and a long tail of mid-market regional operators. Geographic footprint covers the United States and Canada.

The company is founder-led by Quinn Litherland (Founder + CEO), with Jon Epstein serving as VP of Operations, and has raised approximately $12.6M in disclosed funding across two rounds ($1.9M in April 2022 and $10.7M in August 2025). No external investors, parent company, ARR, or revenue metrics are publicly disclosed. The underlying technology stack combines third-party large language and speech models with proprietary configuration logic, job-matching algorithms, and integration code; Revin describes itself as powering mission-critical operations for some of the largest residential service operators in North America.

Name

Revin AI

Legal name

REVIN INC.

Website

https://revin.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Revin AI deploys AI agents across voice, SMS, and email to automate lead qualification and appointment booking for HVAC, plumbing, electrical, home improvement, and roofing operators. The platform integrates natively into ServiceTitan and other home-services CRMs and is sold through enterprise field sales.

Ownership category

akta.pro rank

Product category

Vertical AI SaaS for Home Services Customer Engagement

NAICS

Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industries

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Contact Center Operations & Tools (ACD/IVR/CRM/WFM) (EDABACAA)

Keywords

• AI customer engagement
• Home services automation
• Voice AI agents
• CRM-native booking
• Lead qualification software

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Agent Services Subscription: Revin provides AI agents as a service to home services operators, automating customer engagement workflows including call answering, lead qualification, appointment booking, and follow-up communications. The service includes dedicated AI engineering support, onboarding, and ongoing optimization.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Revin AI provides an AI agent platform that automates customer engagement for residential home services operators (HVAC, plumbing, electrical, remodeling, and roofing). Its agents handle inbound and outbound interactions across SMS, Voice, and Email, qualifying leads, answering service questions, and booking appointments directly into CRM and field service management systems such as ServiceTitan, LeadPerfection, and i360. Each deployment is custom-configured by a dedicated AI engineer and operates 24/7/365 with sub-two-second first response, replacing message-taking and intake overflow that home service call centers would otherwise handle manually.

Product overview

Revin AI is a unified AI platform for service operators comprising multiple integrated capabilities: the core Revin AI Platform deploys customizable AI agents across SMS, Voice, and Email channels to automate lead engagement, qualification, appointment booking, and follow-up. Revin Voice handles inbound/outbound phone calls with conversational AI that qualifies callers, books appointments, and escalates as needed. Revin SMS runs text-based conversations and campaigns. Revin Email adds email automation. Revin Enterprise Hub is an add-on for multi-location operators to manage all branches from a single control center. All capabilities share deep native integrations with CRM/FSM systems (ServiceTitan, LeadPerfection, i360) and are configured per customer workflows, SOPs, and business rules by dedicated AI engineers.

Differentiator

Problem solved

Functional benefit

Products and services

• Revin AI Platform

Quantifiable outcome

• Pipedreams recovered $470K+ from unsold estimates in 3 months with 50% of jobs booked by AI
• +7 more outcomes

Named customers42 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• ServiceTitancoreTechnology or IntegrationDeep integration partnership enabling CRM-native booking directly into ServiceTitan dispatch boards. Includes job matching algorithm (99% accuracy), custom pricebook understanding, capacity planning adjustments, technician assignment based on skillsets, and TCPA compliance handling for DNC updates.
• LeadPerfectioncoreTechnology or IntegrationIntegration enabling appointment booking directly into LeadPerfection CRM with clean source attribution preservation. Custom agents designed for remodelers operating on LeadPerfection with source-specific logic and tone.
• i360coreTechnology or IntegrationIntegration with i360 CRM for Southern Exteriors and similar operators, enabling automatic appointment booking with accurate field mapping and real-time sync.
• SalesforcesecondaryTechnology or IntegrationCRM integration partnership enabling booking and data sync with Salesforce CRM platforms.
• AcculynxsecondaryTechnology or IntegrationCRM integration partnership for roofing industry customers using Acculynx platform.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Goodcall: Goodcall provides AI voice agents for small and mid-sized businesses to answer and route inbound calls, closely mirroring Revin's voice-agent offering for service operators. It targets a similar SMB customer base with conversational AI for call handling, though with less vertical specialization in home services.
• Smith.ai: Smith.ai offers AI-augmented live and virtual receptionist services that handle inbound calls, qualify leads, and book appointments for SMBs. Comparable to Revin in the call-answering + appointment-booking use case, with overlap in service-business customers.
• Air AI: Air AI builds autonomous AI agents that conduct long-form sales and customer conversations over phone, SMS, and email, mirroring Revin's autonomous-agent architecture. Both target end-to-end automation of customer engagement workflows rather than simple chatbot deflection.
• Cresta: Cresta provides real-time AI agent-assist and autonomous agent solutions for contact centers across voice and digital channels. Comparable in conversational AI capability and contact-center focus, though Cresta targets larger enterprise contact centers rather than home services.

Broad incumbents

• PolyAI: PolyAI develops enterprise voice assistants for customer service, with deployments across hospitality, financial services, and retail. Comparable to Revin's voice-agent technology stack but serves broader enterprise verticals and larger contact-center operators.
• ServiceTitan: ServiceTitan is the dominant CRM/field-service-management platform for HVAC, plumbing, and other home services trades — and Revin's deepest integration partner. It is both a critical channel and a potential competitor if it ships native AI agent capabilities into its marketplace.
• Housecall Pro: Housecall Pro is a field-service-management platform for home service businesses, comparable to ServiceTitan in the CRM layer that Revin integrates against. It represents an incumbent platform that could embed its own AI agent capabilities and disintermediate Revin.

Emerging players

• Bland AI: Bland AI offers a developer platform for building and deploying autonomous AI phone agents for sales and customer service. Comparable in autonomous-voice-agent capability, but targets a developer/builder audience rather than vertical-specific operator workflows like Revin.
• Invoca: Invoca provides AI-powered call tracking, conversation intelligence, and analytics for marketers, with partial overlap in call analytics and qualification use cases for service businesses. Comparable in the AI-for-phone-calls category but focused on analytics and attribution rather than autonomous agents.

Others

• Voiceflow: Voiceflow is a collaborative platform for designing, prototyping, and deploying conversational AI agents across voice and chat. It overlaps with Revin's agent-building capability but sits in the enablement/builder layer rather than the vertical end-to-end operator offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Revin AI