Tailor

What Tailor does

Tailor is a no-code, headless composable ERP platform founded in 2021 and headquartered in Tokyo with a U.S. headquarters in San Francisco. The company targets fast-growing omnichannel retail, hybrid B2B+DTC, and manufacturing brands, unifying inventory, order, production, purchase, cost accounting, and warehouse workflows on a single customizable system. Its customer base spans brands that sell across Shopify, Amazon, Etsy, B2B EDI/CRM, and in-store POS, with disclosed customers including Universal Jewelry, which uses Tailor's Shopify + Odoo Connector to scale custom jewelry operations.

The platform is built on an API-first, GraphQL-based architecture exposed through a TypeScript SDK and CLI. The core is organized into Workspaces and Applications built from pluggable microservices: TailorDB (type-safe database with auto-generated GraphQL), Auth (SSO via Okta, Entra ID, Google Workspace, Auth0), Pipeline/Resolver (custom business logic), Executor (event-driven automation), Function (serverless JavaScript), Workflow (durable job orchestration), Secret Manager, Static Website hosting, and an AI Gateway. Notable proprietary features include the headless/composable ERP architecture and agentic AI that compares purchase orders with supplier PDFs, reconciles information, updates ERP records, and triggers workflows. Tailor also publishes developer documentation, a blog, a Discord community, and a retail tech conference database, indicating a content-led, developer-friendly GTM posture.

Tailor generates revenue through a modular subscription model with usage-based, pay-for-what-you-use pricing: customers pay only for the modules they need (Inventory, Omnichannel Order Management, Production, Purchase, Cost Accounting, Warehouse) with no per-user fees, and implementation, training, maintenance, and support are bundled. Distribution combines an enterprise field-sales motion (with a "Get a demo" CTA and consultative implementation) with a self-service, product-led developer platform (SDK, CLI, documentation). The company has raised approximately $37M-$41.3M across a 2022 seed round from Y Combinator and Global Brain and a 2025 Series A that closed in multiple tranches, with backing from NEA, ANRI, Spiral Capital, JIC Venture Growth Investments, i-nest capital, ALPHA, Fukoku CVC Fund, JPS Growth Investment, Sumitomo Mitsui Trust Bank, Global Brain, and Globis Capital Partners. Founders Yo Shibata (CEO) and Misato Takahashi (CTO) lead the company.

Name

Tailor

Legal name

Tailor Technologies, Inc.

Website

https://tailor.tech

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Tailor is a no-code, headless composable ERP platform serving omnichannel retail, hybrid B2B+DTC, and manufacturing brands. It unifies inventory, order, production, and financial workflows via a modular, API-first architecture with agentic AI automation, operating from Tokyo and San Francisco.

Ownership category

akta.pro rank

Product category

Retail ERP Software

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

Keywords

• Headless ERP platform
• Retail operations software
• Composable commerce backend
• Omnichannel order management
• Low-code enterprise platform

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Platform Subscription: Tailor charges a transparent, modular rate for the ERP platform capabilities needed. Pricing is usage-based in the sense that customers pay for the modules they need (inventory, orders, production, procurement, cost accounting, warehouse management), with no user fees or hidden costs. Implementation, training, maintenance, and support are included in the rate.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Tailor provides a no-code, headless, composable ERP platform that lets retail, ecommerce, and supply chain businesses unify sales channels, inventory, orders, production, purchasing, cost accounting, and warehouse operations on one API-first system. Customers pay a transparent modular subscription rate for the operational modules they need, with implementation, training, maintenance, and support included, and can extend the platform via a TypeScript SDK, GraphQL API, and AI-powered agentic automation.

Product overview

Tailor is a Japanese headless ERP platform tailored for retail, ecommerce, and supply chain businesses, offering a composable and modular architecture. The core platform enables customization through low-code development and API-first design, allowing businesses to build and evolve operations flexibly. The product portfolio includes ready-to-use operational modules (Inventory Management, Omnichannel Order Management, Production Management, Purchase Management, Cost Accounting, and Warehouse Management), platform services (TailorDB database, Auth service, Pipeline/Resolver, Executor, Function, Workflow, Secret Manager, Static Website Hosting), developer tools (Tailor Platform SDK with TypeScript/CLI, Console), and specialized connectors (Shopify + Odoo). The platform supports AI-powered automation through agentic workflows and provides enterprise capabilities for omnichannel retail, hybrid B2B+DTC operations, and manufacturing use cases.

Differentiator

Problem solved

Functional benefit

Products and services

• Tailor Headless ERP Platform A composable, headless, and modular ERP platform designed for retail, ecommerce, and supply chain operations, featuring customizable applications, API-first architecture, and low-code development capabilities.
• Inventory Management
• Omnichannel Order Management
• Production Management
• Purchase Management
• Cost Accounting
• Warehouse Management
• Shopify + Odoo Connector
• Hybrid ERP for B2B + DTC
• AI Inventory Management

Quantifiable outcome

• Build 10x faster with customizable, developer friendly low-code platform
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability5 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationRobust integration with Shopify for ecommerce order management and inventory sync. Tailor also offers a Shopify + Odoo connector for seamless sync between Shopify and Odoo.
• QuickBookscoreTechnology or IntegrationIntegration for automatic invoice syncing with QuickBooks (and Xero, Sage or any platform already used). Part of the cost accounting module.
• ShipStationcoreTechnology or IntegrationIntegration for shipping and fulfillment automation within the order management workflow.
• LoopcoreTechnology or IntegrationIntegration for returns management and automation.
• OdoocoreTechnology or IntegrationTailor offers a Shopify + Odoo connector enabling seamless sync of orders, inventory, and financials between Shopify and Odoo ERP.
• AmazoncoreTechnology or IntegrationIntegration for omnichannel order management from Amazon marketplace alongside Shopify and other channels.
• SalesforcecoreTechnology or IntegrationIntegration for B2B CRM alongside ecommerce channels in the hybrid B2B + DTC use case.
• HubSpotcoreTechnology or IntegrationIntegration for CRM alongside ecommerce and order management in unified B2B + DTC operations.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• NetSuite (Oracle): Oracle's cloud ERP suite covering financials, inventory, order management, and omnichannel commerce. Competes broadly with Tailor as an established incumbent ERP, especially for mid-market and enterprise retailers, but lacks Tailor's headless/composable architecture.
• Shopify (Shopify Plus / Shopify ERP ecosystem): Shopify's commerce platform plus B2B/ERP partnerships and its own inventory/order capabilities. Overlaps with Tailor as the dominant commerce layer that Tailor integrates with and competes against for retailer operations ownership.
• Microsoft Dynamics 365 Business Central: Mid-market cloud ERP from Microsoft with finance, supply chain, and retail modules. Competes broadly with Tailor for retail and supply chain ERP budgets, especially among Microsoft-shop enterprises.
• SAP Business One / S/4HANA Cloud: Enterprise ERP covering financials, procurement, manufacturing, and retail operations. An incumbent alternative to Tailor for larger retailers and manufacturers requiring global ERP capabilities.

Direct peers

• Odoo: Open-source modular ERP covering inventory, sales, manufacturing, accounting, and ecommerce. Highly comparable to Tailor as a modular, customizable ERP for SMB and mid-market retailers, with whom Tailor already offers a Shopify integration connector.
• Cin7: Cloud-based inventory and order management platform tailored to product sellers and omnichannel retailers. Directly competes with Tailor's inventory and omnichannel order management modules for the same retail customer base.
• Brightpearl: Retail-first ERP for omnichannel merchants covering inventory, orders, fulfillment, and financials. Directly competes with Tailor in the retail and DTC operating system category.
• Acumatica: Cloud-native ERP with distribution, manufacturing, and commerce editions for SMB/mid-market. Directly comparable to Tailor as a modern, API-accessible ERP targeting similar customer profiles.

Emerging players

• Patchworks: Integration platform connecting ecommerce, ERP, and 3PL systems for retailers. Adjacent to Tailor's integration-first value proposition, focused on stitching existing systems rather than replacing the ERP.
• Fabric (formerly rsync): Headless commerce platform providing modular order management, fulfillment, and inventory APIs. Comparable to Tailor's headless/composable retail operations layer, with overlapping APIs and omnichannel retail customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/tailorerp
• LinkedInlinkedin.com/company/tailortech

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors12 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tailor