byrd

What byrd does

byrd is a Vienna-based 3PL (third-party logistics) e-commerce fulfillment network founded in 2016. The company operates a cloud-based platform that connects online merchants to a network of 12 fulfillment centers across Austria, Germany, France, and the UK — with plans to add Sweden, Denmark, and Poland — enabling multi-warehouse inventory placement, pick-and-pack, shipping, and returns management for e-commerce sellers. The platform integrates natively with 13+ major e-commerce and marketplace systems including Shopify, Amazon FBM, eBay, Shopware, WooCommerce, PrestaShop, ChannelEngine, Mirakl, Xentral, and Billbee, providing real-time inventory synchronization and automated order routing.

The technology stack centers on a multi-channel logistics dashboard (app.getbyrd.com) supporting real-time inventory sync, multi-carrier shipping optimization, a custom returns portal, dedicated account management, and a recently introduced AI module called byrdAI marketed for automated order processing and intelligent shipping. The company also sells a Warehouse Management System (WMS) product targeted at other 3PLs. Operational performance is emphasized with a 99.4% on-time dispatch rate and 99.9% fulfillment accuracy across 7M+ products shipped annually. Sustainability positioning is reinforced through Climate Partner carbon-offset certification, and the company produces the Just-in-Time e-commerce logistics podcast.

The business model is a hybrid of usage-based 3PL fees (warehousing, pick-and-pack, shipping) plus software/automation add-ons, with quote-based pricing (no public tiers) and monthly billing. Go-to-market is dual-track: a self-serve dashboard for smaller merchants and enterprise field sales with dedicated account managers from day one for larger customers. The customer base spans SMBs (Brainzyme, Bababoo), mid-market (Refurbed, We Are Knitters, Nutra, Absolute Collagen, Lakrids by Bülow, Rotho), and enterprise (Foodora, SellerX, Vinted, Ceva Logistics), with 200–300+ active customers. The company has raised approximately $75M+ across six funding rounds through a 2022 Series C led by Cambridge Capital.

Name

byrd

Legal name

byrd technologies GmbH

Website

https://getbyrd.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

byrd is a Vienna-based e-commerce 3PL founded in 2016, operating a 12-center fulfillment network across the EU and UK with native integrations to Shopify, Amazon, eBay, and other major marketplaces, serving 200–300+ online merchants from SMBs to enterprises like Vinted and Foodora.

Ownership category

akta.pro rank

Product category

E-commerce Fulfillment Services (Third-Party Logistics)

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885), Couriers and Express Delivery Services (492110)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Marketplace & DTC Fulfillment (Seller/Brand Fulfillment) (TLAIADAA)

akta.pro secondary industries

Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA), E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ), Returns Processing & Refund-Oriented Returns (Inspection/Restock) (TLAIADAE)

Keywords

• E-commerce fulfillment services
• Third-party logistics
• Warehouse management
• Order fulfillment network
• Multi-channel fulfillment

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Fulfillment Services: Fees charged for warehousing, order processing, picking, packing, and shipping services across their European fulfillment center network. Volume-based pricing with costs varying by warehouse location.
2. Shipping Fees: Multi-carrier shipping services with competitive rates negotiated through their carrier network. Revenue generated per shipment processed.
3. Platform/SaaS Fees: Software platform fees for accessing their logistics dashboard, integrations, analytics, and reporting capabilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

byrd provides third-party logistics (3PL) e-commerce fulfillment services for online retailers, including warehousing, pick-and-pack, multi-carrier shipping, and returns management. It operates a distributed network of 12 fulfillment centers across the EU and UK, supported by a proprietary cloud-based logistics platform that integrates with major e-commerce platforms, marketplaces, carriers, and ERPs to enable merchants to scale across European markets.

Product overview

byrd is a cloud-based e-commerce fulfillment platform providing end-to-end 3PL services through a network of 12 fulfillment centers across the EU and UK. The platform architecture consists of core Fulfillment Services as the primary offering, supplemented by byrdAI (AI-powered automation module), a Returns Portal for customer returns management, Dedicated Account Management support, and a WMS Solution for 3PLs. The platform integrates natively with major e-commerce platforms (Shopify, Amazon FBM, eBay, Shopware, WooCommerce, PrestaShop) and marketplace connectors (ChannelEngine, Mirakl, PlentyONE, Billbee, Procuros), as well as Xentral ERP. Key features include real-time dashboard analytics, multi-carrier shipping optimization, and same-day/next-day delivery capabilities. The company also produces the Just-in-Time Podcast as an educational resource for e-commerce logistics.

Differentiator

Problem solved

Functional benefit

Brands

• byrdAI: AI-powered fulfillment solution and feature announced by byrd
• Just-in-Time Podcast

Products and services

• E-commerce Fulfillment Services End-to-end third-party logistics (3PL) service for online retailers, including warehousing, pick-and-pack, multi-carrier shipping, and returns management across a network of 12 fulfillment centers in the EU and UK. Designed for DTC and multi-channel e-commerce merchants seeking to scale across European markets without operating their own warehouses.
• byrdAI Proprietary AI-driven capability that automates and optimizes key fulfillment tasks such as demand forecasting, inventory allocation, and operational decisioning across byrd's warehouse network. Available to merchants using byrd's fulfillment services to improve accuracy and efficiency.
• Returns Portal A merchant- and end-customer-facing returns management tool that automates the returns workflow, including label generation, status tracking, and processing within byrd's fulfillment network. Used by e-commerce merchants to streamline European returns handling.
• WMS Solution for 3PLs Standalone Warehouse Management System (WMS) software productized from byrd's internal platform and sold to other 3PL operators. Enables warehouse operators to manage inventory, orders, and fulfillment workflows with the same technology that powers byrd's own network.
• European Fulfillment Network byrd's pan-European distributed warehouse network spanning 12 fulfillment centers across the EU and UK, offered to merchants as a single integrated fulfillment footprint that enables inventory splitting, faster delivery, and lower cross-border shipping costs.

Quantifiable outcome

• 7,000,000+ products shipped annually
• +3 more outcomes

Named customers12 records

Segments10 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability1 record

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationPlatform integration allowing Shopify merchants to connect their stores to byrd's fulfillment network within minutes. Automated order processing and inventory synchronization.
• AmazoncoreTechnology or IntegrationAmazon FBM (Fulfillment by Merchant) integration enabling merchants to use byrd's warehouses while selling on Amazon marketplace.
• eBaycoreTechnology or IntegrationIntegration with eBay for automated fulfillment and order management across eBay sales channels.
• WooCommercecoreTechnology or IntegrationPlugin integration for WooCommerce stores enabling seamless connection to byrd's fulfillment services.
• ShopwarecoreTechnology or IntegrationIntegration with Shopware e-commerce platform for German and European merchants.
• Climate PartnercoreStrategic or Co-development PartnerCarbon offset certification partnership. Byrd's Climate Partner certification confirms financial contribution to offset internal CO2 emissions, supporting sustainability commitments.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Huboo: UK-headquartered e-commerce 3PL offering multi-warehouse fulfillment with a technology platform, serving SMB and mid-market DTC brands across Europe. Closely comparable to byrd in customer segment, technology-led approach, and pan-European service model.
• Sendcloud: European multi-carrier shipping and checkout platform for e-commerce merchants, with growing fulfillment and returns capabilities. Adjacent but overlapping with byrd on the shipping, returns, and European merchant segments.
• ShipMonk: US-based e-commerce fulfillment provider with proprietary OMS/WMS technology, multi-carrier shipping, and a focus on SMB to mid-market merchants. Comparable to byrd in platform-led fulfillment approach and merchant segment targeting.
• ShipBob: US-headquartered e-commerce 3PL with an integrated software platform for inventory, orders, and shipping across a global fulfillment network. Closely comparable to byrd in technology-plus-physical model and DTC merchant focus, though primarily North American.
• Cubyn: France-based e-commerce fulfillment provider with proprietary technology for SMB and mid-market merchants, particularly in France and Southern Europe. Comparable to byrd in technology-enabled European fulfillment and merchant segment.

Broad incumbents

• Radial: North American e-commerce fulfillment and omnichannel logistics provider serving enterprise retailers and brands. Comparable to byrd in serving omnichannel commerce customers but at significantly larger scale and primarily US-focused.
• Bleckmann: Belgian-headquartered specialist 3PL serving fashion, lifestyle, and e-commerce brands across Europe with end-to-end fulfillment. Comparable to byrd's European DTC fulfillment offering but at larger enterprise scale and with broader B2C logistics scope.
• DHL Supply Chain / DHL eCommerce: Global logistics integrator with extensive European e-commerce fulfillment and contract logistics operations. Competes with byrd for enterprise-grade fulfillment contracts while also being a downstream carrier partner for byrd's multi-carrier shipping.
• Fulfilment by Amazon (FBA): Amazon's flagship 3PL service for marketplace and increasingly DTC merchants, dominant in Europe. The largest competing fulfillment option for byrd's target merchants, especially via Multi-Channel Fulfillment extensions.

Regional players

• Packlink: European shipping aggregator and parcel broker serving SMBs with multi-carrier rate comparison and label purchasing. Comparable to byrd's multi-carrier shipping dimension though focused on shipping orchestration rather than warehousing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=odt3Uufqxlo
• Instagraminstagram.com/getbyrd
• Xx.com/getbyrd
• LinkedInlinkedin.com/company/10451641

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds5 records

Investors13 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about byrd