BuildDirect
BuildDirect is a publicly listed omnichannel flooring retailer selling vinyl, hardwood, laminate, carpet, and tile to North American consumers and professional contractors through e-commerce, eight Pro Center showrooms, and major U.S. home improvement marketplace channels.
- Company typePublic
- Founded1999
- HeadquartersVancouver, Canada
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What BuildDirect does
BuildDirect.com Technologies Inc. is a publicly listed (TSXV: BILD) omnichannel flooring material retailer founded in 1999 and headquartered in Richmond, British Columbia, with operating presence across Canada and the United States. The company sells vinyl, engineered and solid hardwood, laminate, carpet, tile, and decking flooring, alongside installation accessories (moldings, underlayment, adhesives), through three coordinated channels: a Shopify-based direct-to-consumer e-commerce site at builddirect.com offering free samples, 0% APR financing for 18 months, and a 6-month return policy; a network of eight physical Pro Center showrooms in Florida, California, Michigan, and British Columbia; and, since the February 2026 acquisition of Greyne Custom Wood, listings on major U.S. home improvement retailer e-commerce marketplaces. The customer base is split between long-tail B2C consumers and B2B professional segments including house flippers, landlords, production home builders, multi-family renovators, and insurance restoration contractors, served through dedicated Pro programs (Pro Rewards, Pro Mobile App, Pro Recommendations, White Box Program).
The core technology is a Shopify storefront integrating product catalog, inventory, and order fulfillment, augmented by digital services such as the Roomvo third-party augmented-reality room visualizer, a Floor Finder quiz, and free FedEx sample delivery. The Pro Center segment accounted for 81% of Q4 2025 revenue, with FY2025 total revenue of US$66.2 million (up 1.1% YoY), gross margin of 40.4% (+170 bps), and Adjusted EBITDA of US$3.1 million (+39.2%). Q1 2026 revenue of CAD 14.6 million declined 3.3% year-over-year, reflecting softer home improvement flooring demand. The company ended FY2025 with US$8.2 million in cash and US$8.8 million in working capital, following a US$5.2 million post-IPO equity raise and a CAD $9.526 million revolving credit facility from the Royal Bank of Canada backed by Export Development Canada.
BuildDirect's growth strategy centers on consolidating a fragmented flooring distribution market through acquisitions, having completed three deals since March 2025 (Anchor Flooring/Yorkshore, Greyne Custom Wood, Tile Outlet of America) totalling approximately US$4.7 million in consideration. Management has publicly stated an ambition to scale the Pro Center footprint from 10 to 75+ locations, concentrated in the U.S. Sun Belt region.
BuildDirect firmographics
Firmographics- Name
- BuildDirect
- Legal name
- BuildDirect.com Technologies Inc.
- Website
- https://builddirect.com
- Company type
- Public
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- BuildDirect is a publicly listed omnichannel flooring retailer selling vinyl, hardwood, laminate, carpet, and tile to North American consumers and professional contractors through e-commerce, eight Pro Center showrooms, and major U.S. home improvement marketplace channels.
- Ownership category
- akta.pro rank
BuildDirect industry classification
Industry- Product category
- Flooring Materials Retail
- NAICS
- Flooring Contractors (23833), Residential Building Construction (2361), New Housing For-Sale Builders (236117)
- SIC
- Retail-Lumber & Other Building Materials Dealers (5211)
- akta.pro primary industry
- Masonry & Hardscapes Retail (Brick, Block, Pavers, Stone) (CRAIAEAF)
- akta.pro secondary industry
- Structural & Framing Components Retail (Trusses, Joists, Beams, Engineered Wood) (CRAIAEAJ)
Keywords
Where BuildDirect is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices8 records
Markets served
BuildDirect business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Flooring Product Sales: BuildDirect generates revenue primarily from selling flooring materials including vinyl, hardwood, laminate, carpet, and tile directly to consumers (B2C) and professional contractors/builders (B2B). Revenue for FY2025 was $66.2 million.
- Pro Center Distribution: The company operates Pro Centers that serve professional flooring installers and contractors, providing product availability, delivery, and specialized service for the construction market. This segment represented 81% of Q4 2025 revenue.
- Marketplace Channel Sales: Following the acquisition of Greyne Custom Wood, BuildDirect generates revenue through major U.S. home improvement retailer e-commerce marketplace channels, adding approximately $6.0 million in annual sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Consumer retail pricing with per-sq-ft unit costs |
| Unit Pricing | Pay-as-you-go | Pro professional customer pricing |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
BuildDirect product offering
Product offeringCore offering
BuildDirect is an omnichannel flooring material retailer that sells vinyl, hardwood, laminate, carpet, tile, decking, and installation accessories through its builddirect.com e-commerce platform and a growing network of physical Pro Center showrooms across North America. The company serves both individual homeowners (B2C) and professional contractors, builders, landlords, and house flippers (B2B) through dedicated Pro programs, factory-direct pricing, free samples, and volume discounts.
Product overview
BuildDirect is an omnichannel flooring material retailer operating since 1999, serving both B2B (professional contractors, builders, flippers) and B2C (homeowners) markets across North America. The core product offering centers on a comprehensive e-commerce platform (builddirect.com) selling direct-to-consumer and professional flooring materials with factory-direct pricing. The product portfolio includes vinyl flooring (rigid core, WPC, SPC, glue-down, PVC-free), engineered hardwood, solid hardwood, laminate, carpet, tile, and decking, complemented by installation accessories (moldings, underlayment, adhesives). Digital services include a Pro Mobile App for professional customers, free sample delivery via FedEx, a Floor Finder quiz, and Roomvo visualizer integration. The company operates a network of Pro Center showrooms and retail locations in California, Michigan, Florida, and British Columbia. Recent acquisitions include Greyne Custom Wood (February 2026, $450,000) adding an online marketplace platform, and Tile Outlets of America (May 2026, $3.7 million) adding Florida tile showrooms. The company also acquired Anchor Flooring and Yorkshore Sales assets (March 2025, $593,000) to expand its Pro Center footprint in the southeastern U.S.
Differentiator
Problem solved
Functional benefit
Brands
- Superb Flooring and Design: A BuildDirect Company - flooring showroom and design center located in Troy, Michigan
Products and services
- Vinyl Flooring Rigid core, WPC, SPC, and glue-down vinyl flooring options that are 100% waterproof, designed for residential and commercial installations and mimicking hardwood or stone aesthetics.
- Engineered Hardwood Flooring Engineered hardwood products including Southport, Westport, Grand Width, and Oak Superior collections, available in various widths and wood species for residential and commercial installations.
- Solid Hardwood Flooring Traditional solid hardwood flooring products providing natural wood beauty and durability for residential spaces.
- Laminate Flooring Laminate flooring including waterproof options, providing cost-effective wood-like appearance with durability ratings up to AC5 commercial grade.
- Carpet Broadloom carpet and carpet tiles for residential applications, offering comfort and variety for different room types.
- Tile Tile products including marble, travertine, limestone, and stone-look vinyl options for floors and walls.
- Decking Composite decking and deck tiles for outdoor spaces, providing low-maintenance alternatives to traditional wood decking.
- Floor Moldings Transition strips, T-moldings, reducers, stair nosings, and trim pieces that finish flooring installations and create seamless connections between rooms.
- Flooring Underlayment Moisture barriers, acoustic foam, and vapor films for vinyl plank, laminate, and hardwood installations, providing cushioning, sound absorption, and moisture protection.
- Adhesives Flooring adhesives including pressure-sensitive, elastomeric, and construction adhesives for glue-down installations.
- Financing Options Payment plans including 0% APR for 18 months, allowing customers to pay for flooring purchases over time interest-free.
- Greyne Custom Wood Acquired online flooring marketplace business operating across major U.S. home improvement retailer e-commerce channels, contributing approximately $6.0 million in annual sales.
- Tile Outlets of America Florida-based tile retailer acquired in May 2026 for approximately $3.7 million, adding three Florida showrooms and expanding BuildDirect's presence in the southeastern United States.
Quantifiable outcome
- 40.4% gross margin in FY2025, expanded 170 basis points year-over-year
- +2 more outcomes
Companies that use BuildDirect
Customer profileNamed customers7 records
Segments9 records
Ideal customer profiles4 records
BuildDirect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
BuildDirect partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Tile Outlet of America (TOA)coreBuildDirect completed acquisition of Tile Outlet of America, a Florida-based tile retailer, for approximately US$3.7 million. The acquisition added three Florida showrooms and expanded BuildDirect's presence in the southeastern United States flooring market.
- Greyne Custom Wood Co.coreBuildDirect acquired Greyne Custom Wood's operating assets for US$450,000 in cash. Greyne operated as an online flooring marketplace with product placements across major U.S. home improvement retailer e-commerce channels, reporting approximately US$6.0 million in sales and US$320,000 in Adjusted EBITDA for fiscal 2025.
- Anchor Flooring and Supply Company LLCcoreBuildDirect acquired operational assets from Anchor Flooring, a Florida-based flooring distributor headquartered in Orlando, for US$593,000 to expand its Pro Center network in Florida and strengthen distribution capabilities.
- Yorkshore Sales and Marketing Inc.coreBuildDirect acquired operational assets from Yorkshore Sales and Marketing, an Orlando-based flooring distributor, for US$593,000 as part of the same strategic acquisition to expand Pro Center network in Florida.
Scale indicators9 records
Recent moves9 records
Expansion highlights5 records
BuildDirect competitors and assessment
Company assessmentDirect peers
- Floor & Decor Holdings: Floor & Decor is the largest U.S. specialty retailer of flooring with 250+ warehouse-format stores serving both Pros and consumers. Highly comparable to BuildDirect's omnichannel flooring model, though at significantly greater scale and with broader geographic reach.
- LL Flooring (formerly Lumber Liquidators): LL Flooring is a U.S. specialty flooring retailer (hardwood, vinyl, laminate) operating both retail stores and online. Directly comparable to BuildDirect in product assortment, B2B/B2C mix, and value-oriented positioning.
- Tile Shop Holdings: Tile Shop is a U.S. specialty retailer of tile, natural stone, and flooring with showrooms and e-commerce. Comparable in specialty flooring retail and showroom model, though more concentrated in tile.
Broad incumbents
- The Home Depot: Home Depot is the largest U.S. home improvement retailer with a major flooring assortment across all categories and a dedicated Pro loyalty program (Pro Xtra). Comparable to BuildDirect as a key competitive channel for both Pro and consumer flooring buyers.
- Lowe's Companies: Lowe's is the second-largest U.S. home improvement retailer with a major flooring category and Pro loyalty program (Lowe's for Pros). Directly comparable as both competitor and potential marketplace channel partner for flooring products.
- Wayfair: Wayfair is a large online home goods retailer carrying flooring alongside furniture and decor. Comparable to BuildDirect's e-commerce direct-to-consumer motion, with far broader assortment and brand reach.
Others
- Mohawk Industries: Mohawk is the world's largest flooring manufacturer, supplying carpet, hardwood, laminate, and LVT to retailers including BuildDirect. Adjacent rather than competitive — a potential supplier relationship and category benchmark for BuildDirect's assortment.
- Shaw Industries: Shaw Industries is a major U.S. flooring manufacturer (carpet, hardwood, vinyl, tile) and a Berkshire Hathaway subsidiary. Adjacent to BuildDirect as an upstream supplier, comparable in category expertise rather than channel.
- Interface: Interface is a global commercial flooring manufacturer specializing in modular carpet tile and resilient flooring. Adjacent category peer — relevant as a benchmark for commercial flooring but does not directly compete in BuildDirect's residential Prosumer niche.
Emerging players
- Overstock (now Beyond Inc.): Beyond Inc. operates Overstock and related online home goods marketplaces including flooring categories. Comparable to BuildDirect's DTC e-commerce motion, with broader home assortment and discount positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
BuildDirect social profiles
Digital presenceBuildDirect financial estimates
Financial estimateRevenue estimate
Valuation estimate
BuildDirect leadership team
Management profileNumber of profiles
Profiles7 records
BuildDirect subsidiaries and ownership
Company hierarchySubsidiaries6 records
BuildDirect funding detail
Funding detailFunding overview
Funding rounds15 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BuildDirect M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BuildDirect
What does BuildDirect do?
BuildDirect is an omnichannel flooring material retailer that sells vinyl, hardwood, laminate, carpet, tile, decking, and installation accessories through its builddirect.com e-commerce platform and a growing network of physical Pro Center showrooms across North America. The company serves both individual homeowners (B2C) and professional contractors, builders, landlords, and house flippers (B2B) through dedicated Pro programs, factory-direct pricing, free samples, and volume discounts.
Is BuildDirect a public or private company?
BuildDirect is a public company. It is classified as public and is currently operating.
When was BuildDirect founded?
BuildDirect was founded in 1999. It employs 101 to 250 people.
Where is BuildDirect based?
BuildDirect is headquartered in Vancouver, Canada, in the North America region.
How does BuildDirect make money?
Three revenue lines are on record. Flooring Product Sales are the primary driver. The others are pro Center Distribution and marketplace Channel Sales.
Who are BuildDirect's main competitors?
Direct peers on record are Floor & Decor Holdings, LL Flooring (formerly Lumber Liquidators) and Tile Shop Holdings. Broad incumbents are The Home Depot, Lowe's Companies and Wayfair. Others are Mohawk Industries, Shaw Industries and Interface. Overstock (now Beyond Inc.) is listed as an emerging player.
Does BuildDirect have an API?
No public API is recorded for BuildDirect.
What industry is BuildDirect in?
BuildDirect's product category is Flooring Materials Retail. Its primary akta.pro industry code is CRAIAEAF, Masonry & Hardscapes Retail (Brick, Block, Pavers, Stone), with a secondary code of CRAIAEAJ, Structural & Framing Components Retail (Trusses, Joists, Beams, Engineered Wood). Its NAICS code is 23833 and its SIC code is 5211.