Mio
Mio (Message.io, Inc.) provides an API-based chat interoperability platform enabling real-time bidirectional messaging and file sharing between Google Chat, Microsoft Teams, Slack, and Zoom Chat for enterprises managing multi-platform collaboration, particularly during M&A integrations and long-term coexistence scenarios.
- Company typePrivate
- Founded2016
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mio does
Mio, legally operating as Message.io, Inc. and founded in 2016 in Austin, Texas by Tom Hadfield and James Cundle, provides a chat interoperability platform that enables real-time, bidirectional messaging across Google Chat, Microsoft Teams, Slack, and Zoom Chat. The company's core technology is an API-based middleware layer that works directly with Google to relay messages between platforms in real time without storing message content or files, preserving native user experience and enterprise security posture. Mio's product suite comprises Directory Sync (bidirectional user directory and Entra ID-based provisioning), Chat Sync (cross-platform messaging in DMs and group chats), Channel Sync (Mirror and Sync modes for channel/spaces), External Chat Sync (cross-organization collaboration), File Sync (Google Drive and SharePoint link sharing), and the Mio Hub administrative console with an Activity Dashboard, supplemented by Mio Academy for partner and customer enablement.
Mio monetizes through annual enterprise SaaS subscriptions sold via quote-based pricing, with no self-serve consumer tier; distribution is split between a direct enterprise sales motion and a partner-led channel built primarily on Google Cloud Premier Partners including SADA, 66degrees, Gapps, Dynamo6, Onix, Brio, Cloudpoint, and Master Concept. The target buyer is enterprise IT and collaboration leadership, with named customers spanning semiconductors (Broadcom, 74,000 synced users post-VMware acquisition), insurance (Farmers), education (Kaplan, SAIA), technology (Sutherland, G2, Duo, Insight), and financial services (Crisil). The company is Google's official interoperability partner, is SOC 2 Type II certified, and has raised approximately $17M in total funding including an $8.7M Series A in December 2021 co-led by Zoom Video Communications and Cisco Investments, alongside earlier backing from Y Combinator, Khosla Ventures, Eniac Ventures, Two Sigma Ventures, and Goldcrest Capital.
Mio firmographics
Firmographics- Name
- Mio
- Legal name
- Message.io, Inc.
- Website
- https://m.io
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mio (Message.io, Inc.) provides an API-based chat interoperability platform enabling real-time bidirectional messaging and file sharing between Google Chat, Microsoft Teams, Slack, and Zoom Chat for enterprises managing multi-platform collaboration, particularly during M&A integrations and long-term coexistence scenarios.
- Ownership category
- akta.pro rank
Mio industry classification
Industry- Product category
- Enterprise Collaboration Interoperability Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)
- SIC
- Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
- akta.pro secondary industry
- Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)
Keywords
Where Mio is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mio business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise SaaS Subscription: Mio operates on a subscription-based SaaS model targeting enterprise customers. Pricing is quote-based for enterprise deployments with multiple users. The platform is sold directly through sales teams and channel partners to enterprise organizations requiring cross-platform interoperability.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise pricing - Custom quote-based plans |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Mio product offering
Product offeringCore offering
Mio provides a chat and file-sharing interoperability platform that connects Google Chat, Microsoft Teams, Slack, and Zoom Chat users in real time. The platform enables bidirectional directory, channel, user, and file (Google Drive/SharePoint) synchronization across enterprise collaboration suites without forcing platform migration. It is sold as an enterprise SaaS subscription and managed through the Mio Hub admin console.
Product overview
Mio is a chat interoperability platform that enables cross-platform messaging and collaboration between Google Workspace and Microsoft 365 users. The core platform consists of four synchronization modules: Directory Sync (user directory synchronization), Chat Sync (real-time cross-platform messaging), External Chat Sync (external partner collaboration), and File Sync (Google Drive/SharePoint link sharing). These modules are managed through the Mio Hub administrative console, which includes Activity Dashboard for deployment monitoring and user/channel management. The platform is positioned as Google's official interoperability partner, offering native bidirectional integration without requiring end users to install new software or switch platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Chat Sync Cross-platform messaging feature that connects users and makes them discoverable for messaging in channels and direct chats across Google Chat, Microsoft Teams, and Slack. Targets enterprise IT and collaboration leaders.
- Directory Sync Bidirectional user directory synchronization that makes users discoverable for cross-platform collaboration. Integrates with Microsoft Entra ID for automated account management. For enterprise customers needing unified directories across Google Workspace and Microsoft 365.
- File Sync Cross-platform file sharing feature that enables sharing of Google Drive and SharePoint links across platforms to avoid silos and file management issues. Targets enterprise teams collaborating on documents across Google Workspace and Microsoft 365.
- External Chat Sync External collaboration feature enabling users to communicate with partners outside their organization while staying on their preferred platform (Google Chat or Microsoft Teams). For enterprises needing B2B partner collaboration across different collaboration tools.
- Mio Hub Centralized administrative console for managing all Mio interoperability features. Provides Activity Dashboard for tracking user sync status, deployment metrics, and messaging activity across platforms. For enterprise IT administrators.
- Mio Academy Educational platform with learning modules and videos covering Chat Sync, File Sync, Directory Sync, Security, Configuration, Platform Connection, Channel Sync, User Sync, and Activity Dashboard. Offers a certification quiz for official Mio Academy Certification. Targets partners, customers, and prospective users.
Quantifiable outcome
- Saved Broadcom hundreds of thousands of dollars by avoiding platform migration and additional licensing fees
- +1 more outcomes
Companies that use Mio
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Mio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature7 records
Mio partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, primary, regional and secondary.
- GooglecoreGoogle's official interoperability partner for chat integration. Mio works directly with Google to build and connect the APIs required for cross-platform messaging. This partnership includes domain-wide delegation access and deep platform integration.
- GappsprimaryGapps is a digital transformation consultancy specializing in Google Workspace. They resell and implement Mio's interoperability solutions to Google Workspace customers needing Microsoft 365 integration, particularly in European markets.
- Dynamo6regionalDynamo6 is a digital transformation agency based in Australia and New Zealand with Microsoft Modern Work and Google Workspace Work Transformation specializations. They offer Mio's interoperability solution to ANZ customers.
- 66degreesprimary66degrees is a Google Cloud Premier Partner specializing in data, AI, cloud, and productivity/collaboration solutions. They resell Mio's cross-platform collaboration solutions to enterprise customers in North America.
- SADAprimarySADA is a Google Cloud Premier Partner and managed services provider. They partner with Mio for Google Workspace interoperability, offering joint solutions to enterprise customers and co-presenting at Google Cloud Next events.
- Master ConceptsecondaryMaster Concept is a Google Workspace partner that collaborates with Mio to provide intelligent cross-platform collaboration solutions to customers in the Asia-Pacific region.
- BriosecondaryBrio is a partner offering Mio's interoperability solutions to Google Workspace customers seeking cross-platform collaboration capabilities.
- CloudpointsecondaryCloudpoint is a partner providing Mio's cross-platform collaboration solutions to enterprise customers operating mixed Google and Microsoft environments.
- OnixsecondaryOnix is a Google Cloud Premier Partner that resells Mio's interoperability solutions to customers seeking enhanced collaboration across platforms.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Mio competitors and assessment
Company assessmentDirect peers
- Unify Square: Specializes in Microsoft Teams deployments, collaboration consulting, and interop solutions for enterprises. Directly comparable to Mio as both target enterprises struggling with multi-platform collaboration and offer integration-focused services, though Unify Square leans more heavily into Microsoft-centric consulting.
- BetterCloud: SaaS Operations Management platform for collaboration tools including Google Workspace, Microsoft 365, and Slack. Comparable to Mio in serving enterprises that need to manage multi-platform collaboration environments, though BetterCloud focuses on admin/IT controls rather than real-time chat interop.
Broad incumbents
- Cisco (Webex): Owns the Webex collaboration platform and is a strategic investor in Mio. Webex has built native interop features with Microsoft Teams and Slack, making Cisco a direct competitor to Mio's offerings while simultaneously being a financial backer.
- Microsoft (Teams): Owner of Microsoft Teams, the dominant enterprise collaboration platform and one of Mio's two primary integration targets. Microsoft continues to expand native interop features, positioning Teams as both a key platform for Mio and a long-term competitive threat.
- Slack (Salesforce): Enterprise chat platform owned by Salesforce and one of Mio's primary integration targets. Slack's own Slack Connect features offer some native external collaboration, creating partial competitive overlap with Mio's External Chat Sync capabilities.
- Zoom: Owner of Zoom Team Chat and co-lead investor in Mio's Series A. Zoom has invested in interop capabilities across its platform suite, making it both a strategic partner and a competitor in the cross-platform collaboration space.
- Google Workspace: Mio's deepest technology partner and Google's official interoperability partner status. Google Workspace is one of Mio's two primary platforms and shares native interop capabilities with Microsoft 365, creating partial competitive dynamics.
Emerging players
- Moveworks: AI-powered employee experience and workplace automation platform supporting Slack, Microsoft Teams, and other collaboration tools. Comparable to Mio as both target enterprises seeking to maximize collaboration tool value, though Moveworks leads with AI automation rather than chat interop.
- LumApps: Digital employee experience platform with deep integrations into Google Workspace and Microsoft 365. Comparable to Mio in addressing multi-platform enterprise collaboration needs, particularly for the frontline worker use case Mio also targets.
Others
- Firstup: Employee communications and internal messaging platform that integrates with Slack, Teams, and other collaboration tools. Adjacent to Mio in serving enterprise communication needs, but focused on internal comms delivery rather than cross-platform chat interoperability.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Mio social profiles
Digital presenceMio compliance and trust
Trust signalCompliance1 record
Mio financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mio leadership team
Management profileNumber of profiles
Profiles7 records
Mio funding detail
Funding detailFunding overview
Funding rounds4 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mio
What does Mio do?
Mio provides a chat and file-sharing interoperability platform that connects Google Chat, Microsoft Teams, Slack, and Zoom Chat users in real time. The platform enables bidirectional directory, channel, user, and file (Google Drive/SharePoint) synchronization across enterprise collaboration suites without forcing platform migration. It is sold as an enterprise SaaS subscription and managed through the Mio Hub admin console.
Is Mio a public or private company?
Mio is a private company. It is classified as venture growth investor backed and is currently operating.
When was Mio founded?
Mio was founded in 2016. It employs 11 to 50 people.
Where is Mio based?
Mio is headquartered in Austin, United States, in the North America region.
How does Mio make money?
One revenue line is on record: enterprise SaaS Subscription.
Who are Mio's main competitors?
Direct peers on record are Unify Square and BetterCloud. Broad incumbents are Cisco (Webex), Microsoft (Teams), Slack (Salesforce), Zoom and Google Workspace. Emerging players are Moveworks and LumApps. Firstup is listed as an others.
Does Mio have an API?
No public API is recorded for Mio.
What industry is Mio in?
Mio's product category is Enterprise Collaboration Interoperability Software. Its primary akta.pro industry code is BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS), with a secondary code of HDAEALAL, Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms. Its NAICS code is 5182 and its SIC code is 4899.