EnjoyHQ

Customer Feedback Management Softwaregetenjoyhq.com

EnjoyHQ is a customer feedback and user research platform founded in 2015 in Los Angeles, now operating as an integrated sub-brand within UserTesting's Human Insight Platform following acquisition. It served product, design, and UX research teams seeking centralized search, organization, and sharing of qualitative research artifacts.

Company typePrivate
Founded2015
HeadquartersLos Angeles, United States
Headcount1–10
GTM typeB2B
OfferingSoftware

What EnjoyHQ does

EnjoyHQ was a customer feedback and user research platform founded in 2015 in Los Angeles, designed to enable teams to search, organize, and share all customer feedback and user research in a single place. The company was built around consolidating qualitative research artifacts and making them accessible across product, design, and UX teams, with founders Sofia Quintero (CEO) and Lukasz Korecki (CTO) leading product and technical direction from inception.

The company raised approximately $2 million in disclosed venture funding across multiple rounds, with the largest being a $2M seed in August 2019 led by Point Nine and including Faber, Kibo Ventures, LocalGlobe, Social Capital, and TheVentureCity. Earlier rounds included Techstars accelerator participation at founding in 2015 and follow-on investment from TheVentureCity in 2018, with a subsequent undisclosed round from Calm Company Fund in 2020.

Following acquisition by UserTesting, EnjoyHQ now operates as an integrated sub-brand within UserTesting's Human Insight Platform. It retains a dedicated sign-in entry point at app.enjoyhq.com and is positioned alongside UserZoom and Intellizoom within the parent's broader ecosystem of research, analytics, and AI-powered insight capabilities. As a standalone entity, EnjoyHQ's reported headcount is 1-10 employees, and there are no EnjoyHQ-specific product launches, geographic expansion signals, or funding activity disclosed since 2020.

EnjoyHQ firmographics

Firmographics

Name: EnjoyHQ
Website: https://getenjoyhq.com
Company type: Private
Founded year: 2015
Operating status: Operating
Headcount range: 1–10 employees
Short description: EnjoyHQ is a customer feedback and user research platform founded in 2015 in Los Angeles, now operating as an integrated sub-brand within UserTesting's Human Insight Platform following acquisition. It served product, design, and UX research teams seeking centralized search, organization, and sharing of qualitative research artifacts.
Ownership category
akta.pro rank

Where EnjoyHQ is headquartered

Location

Headquarters

HQ city: Los Angeles
HQ country: United States
HQ region: North America

Markets served

EnjoyHQ business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

Platform Subscription Plans: Multiple plan and packaging options based on team needs. Offers different tiers for different team sizes and requirements with annual and monthly billing options.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Multiple tiered plans for teams of different sizes

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

EnjoyHQ product offering

Product offering

Core offering

EnjoyHQ is a software platform that enables teams to search, organize, and share all customer feedback and user research in one centralized place. It is designed for UX, product, and design teams that need to consolidate qualitative insights from multiple sources so they can quickly surface themes and act on customer learning. The platform is now offered as part of the UserTesting human insight platform suite.

Product overview

EnjoyHQ operates as part of the UserTesting ecosystem, offering a Human Insight Platform that combines multiple integrated products and modules. The core UserTesting Human Insight Platform is supplemented by UserZoom UX Research Platform and Intellizoom for comprehensive audience insights. The platform architecture consists of four key modules - Target (audience reach), Gather (feedback collection via the Feedback Engine), Analyze (AI-powered analytics and visualizations), and Amplify (insights sharing) - all unified to enable teams to move from questions to confident decisions. The platform includes embedded AI capabilities (UserTesting AI) for synthesizing video, text, and behavioral data, and supports integrations like Figma and Jira for workflow embedding.

Differentiator

Problem solved

Functional benefit

Products and services

EnjoyHQ Platform A centralized software platform that lets product, UX research, and design teams search, organize, and share all customer feedback and user research in one place. Designed for digital-first companies that need to consolidate qualitative insights scattered across multiple sources.

Quantifiable outcome

415% ROI with $9.4M in cost savings and business benefits over three years
+3 more outcomes

Companies that use EnjoyHQ

Customer profile

Named customers5 records

Segments19 records

Ideal customer profiles1 record

EnjoyHQ technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature7 records

EnjoyHQ partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and supporting.

FigmacoreTechnology or IntegrationUserTesting for Figma plugin enables teams to capture feedback directly within the Figma design workflow. The integration brings fast feedback into Figma without breaking the design flow, allowing designers to launch tests and capture insights without leaving their workspace.
JiracoreTechnology or IntegrationJira integration enables teams to bring customer insight into their project management and development workflows, connecting research findings directly to development tasks and sprint planning.
FigJamsupportingTechnology or IntegrationFigJam integration enables collaborative whiteboarding and feedback capture within the Figma ecosystem, supporting design and research collaboration.
UserZoomcoreTechnology or IntegrationUserZoom UX Research Platform is part of the UserTesting family, providing complementary research capabilities. Users can sign in to UserZoom through the platform.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

EnjoyHQ competitors and assessment

Company assessment

Direct peers

Sprig: Sprig combines in-product surveys, concept testing, and AI-driven analysis to surface user insights. Directly comparable to EnjoyHQ on the feedback engine + AI synthesis value proposition.
Maze: Maze is a continuous research platform for product and UX teams running usability tests, surveys, and prototype validation. Comparable as a workflow-driven research platform competing for the same UX researcher buyer.
Dovetail: Dovetail is a customer research repository that lets teams store, tag, search, and synthesize qualitative feedback. Closely mirrors EnjoyHQ's original 'search, organize and share user research in one place' positioning, with AI-powered synthesis.
Optimal Workshop: Optimal Workshop offers information architecture and usability testing tools (tree testing, card sorting, first-click tests). Comparable as a UX research platform aimed at product and design teams.
Great Question: Great Question is a customer research platform with participant recruitment, research repository, and insight sharing features. Directly competes with EnjoyHQ's end-to-end research workflow.
Hotjar: Hotjar provides heatmaps, session recordings, and on-site surveys for understanding user behavior. Comparable as a feedback and behavioral analytics platform serving product and UX teams.

Broad incumbents

Qualtrics: Qualtrics is an enterprise experience management platform with survey, CX, and research capabilities. Comparable as a much larger incumbent spanning the broader 'customer feedback' category EnjoyHQ plays in.
UserZoom (now part of UserTesting): UserZoom is a UX research platform now folded into UserTesting alongside EnjoyHQ. Comparable as an enterprise UX research repository and testing suite within the same parent portfolio.
UserTesting: UserTesting is the parent acquirer of EnjoyHQ and the broader category leader in experience research platforms. Highly comparable as the integrated home for EnjoyHQ's functionality and the dominant benchmark for UX research tooling.

Emerging players

Notably: Notably is an AI-powered research repository for tagging, clustering, and sharing qualitative insights. Comparable as a younger, AI-led player in the same 'organize and synthesize research' niche as EnjoyHQ.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights5 records

Customer concentration

EnjoyHQ compliance and trust

Trust signal

Compliance3 records

EnjoyHQ financial estimates

Financial estimate

Revenue estimate

Valuation estimate

EnjoyHQ leadership team

Management profile

Number of profiles

Profiles2 records

EnjoyHQ funding detail

Funding detail

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

EnjoyHQ M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EnjoyHQ

What does EnjoyHQ do?

Is EnjoyHQ a public or private company?

EnjoyHQ is a private company. It is classified as corporate owned and is currently operating.

When was EnjoyHQ founded?

EnjoyHQ was founded in 2015. It employs 1 to 10 people.

Where is EnjoyHQ based?

EnjoyHQ is headquartered in Los Angeles, United States, in the North America region.

How does EnjoyHQ make money?

One revenue line is on record: platform Subscription Plans.

Who are EnjoyHQ's main competitors?

Direct peers on record are Sprig, Maze, Dovetail, Optimal Workshop, Great Question and Hotjar. Broad incumbents are Qualtrics, UserZoom (now part of UserTesting) and UserTesting. Notably is listed as an emerging player.

Does EnjoyHQ have an API?

Yes. UserTesting provides an Open API and ecosystem that allows users to get feedback on any experience and share insights anywhere. The API enables integrations with third-party tools and platforms.