ShipCalm
ShipCalm is a privately held Third-Party Operations (3PO) provider combining owned bicoastal fulfillment centers (Los Angeles, Indianapolis) with the Marvin AI platform and professional services to deliver omnichannel e-commerce fulfillment and EDI-compliant retail distribution for SMB and mid-market DTC brands.
- Company typePrivate
- Founded2017
- HeadquartersSan Diego, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What ShipCalm does
ShipCalm is a privately held Third-Party Operations (3PO) provider that combines owned-and-operated warehouse infrastructure with a proprietary AI platform called Marvin (also branded as SmartWarehouses™) and professional services to deliver end-to-end omnichannel e-commerce fulfillment. Founded in 2017 and headquartered in Carlsbad, California, the company operates bicoastal fulfillment centers in Los Angeles and Indianapolis, enabling two-day ground shipping to the majority of the U.S. population without reliance on air freight. ShipCalm integrates with more than 355 third-party platforms spanning online shopping carts, marketplaces, retailers, ERP systems, EDI providers, parcel carriers, and CRMs, and is positioned as a software-plus-services alternative to commodity third-party logistics (3PL) providers.
ShipCalm's core platform processes structured operational data — inventory levels, order routing, lot and expiration tracking, and carrier rate shopping — through predictive analytics, anomaly detection, and rule-based automation. Specialized compliance capabilities include FDA-registered facilities, FEFO (First Expired, First Out) lot tracking, climate-controlled storage for regulated categories (supplements, beauty, food, healthcare), and EDI-compliant B2B distribution to major retailers including Sephora, Ulta, Target, Walmart, GNC, Vitamin Shoppe, CVS, and Walgreens. The platform supports eight named industry verticals: beauty and cosmetics, food and beverage, apparel, baby products, pet supplies, supplements, consumer electronics, and healthcare, with scan-verified picking accuracy of 99.7%-99.9%.
Revenue is generated primarily through usage-based pricing — per-order pick and pack fees starting at $1.50 per item, storage and receiving fees, and pass-through carrier shipping at discounts of 15-40% below retail — alongside recurring subscription revenue from professional services (operations management, fractional COO and Director of Operations support, call center operations) and the software platform. The company operates month-to-month agreements with a 90-day notice period and a quarterly minimum fee of $3,000, with no long-term contract lock-in. Customers range from SMBs (Old Guard Pet Company, 30 Watt) to mid-market brands (Dr Squatch, OOLY, Mixhits Audio, Bioharvest Sciences) and enterprises (Fulfill.com). In July 2024, the acquisition of River Source Logistics more than doubled ShipCalm's customer base and triggered relocation of its San Diego warehouse to a larger Los Angeles facility. To date, the company has disclosed approximately $6.4 million in funding across multiple rounds, including a $2 million Montage Capital-led round in August 2023, and filed in November 2025 for a planned additional raise of up to $6 million.
ShipCalm firmographics
Firmographics- Name
- ShipCalm
- Legal name
- Ship Calm LLC
- Website
- https://shipcalm.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ShipCalm is a privately held Third-Party Operations (3PO) provider combining owned bicoastal fulfillment centers (Los Angeles, Indianapolis) with the Marvin AI platform and professional services to deliver omnichannel e-commerce fulfillment and EDI-compliant retail distribution for SMB and mid-market DTC brands.
- Ownership category
- akta.pro rank
ShipCalm industry classification
Industry- Product category
- Third-Party Logistics (E-commerce Fulfillment)
- NAICS
- General Warehousing and Storage (493110), Warehousing and Storage (493), Freight Transportation Arrangement (488510), Packaging and Labeling Services (56191)
- SIC
- Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)
- akta.pro secondary industries
- Food-Grade Warehousing & Contract Storage (TLAIACAB), Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE), Subscription Box & Recurring Order Fulfillment (TLAIADAH), Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)
Keywords
Where ShipCalm is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
ShipCalm business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Fulfillment & Warehousing Services: Core 3PL services including receiving, storage, pick & pack, and shipping. Revenue is driven by volume (per-order pick & pack fees, storage fees, receiving fees) plus discounted carrier shipping passed through to customers. No monthly order minimums but quarterly minimum fees of $3,000 apply.
- Subscription / Professional Services: Billed monthly for professional services including call center operations, operations management consulting, and technical services. Provides C-level and operational role support (COO, Director of Operations, etc.) at a fraction of the cost of hiring internally.
- Specialized Handling & Kitting: Revenue from value-added services including kitting, custom packaging, cold chain, dangerous goods handling, Amazon FBA prep, and subscription box assembly. These services are priced as add-ons to base fulfillment.
- Third-Party Operations (3PO) Platform: Software platform (Marvin™) bundled with fulfillment services. The company states it can offer its software & services for less than the cost savings on carrier rates alone, making it 'Better Than Free' for some customers — implying software may be bundled or offered at low/no incremental cost as a differentiator.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | No minimum monthly order volume; quarterly minimum fee of $3,000/quarter (~$1,000/month) |
| Unit Pricing | Pay-as-you-go | Pick & pack starting at $1.50 per item |
| Usage-based | Pay-as-you-go | Discounted carrier rates 15-40% below retail |
| Subscription | Monthly | Month-to-month contracts with 90-day notice period |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
ShipCalm product offering
Product offeringCore offering
ShipCalm operates as a Third-Party Operations (3PO) provider, running owned warehouses in Los Angeles and Indianapolis to deliver e-commerce fulfillment, pick-and-pack, shipping, subscription box kitting, Amazon FBA prep, retail vendor compliance, and value-added services such as custom packaging, cold chain, and HazMat handling for direct-to-consumer brands. Its Marvin AI platform (also branded SmartWarehouses) provides SaaS-based omni-channel order management, perpetual inventory, EDI processing, and automated small-parcel rate shopping to integrate client storefronts, marketplaces, and 3PL operations into a single system.
Product overview
ShipCalm is a Third-Party Operations (3PO) platform that combines a proprietary SaaS AI platform called Marvin (also branded as SmartWarehouses), physical fulfillment infrastructure in owned and operated facilities, and professional services to provide end-to-end omnichannel eCommerce operations. The core platform integrates with sales channels, retailers, accounting, and ERP systems via APIs and EDI. Core services include fulfillment and warehousing (with bicoastal coverage from Los Angeles and Indianapolis), professional services (operations management and technical support), and call center operations. Specialized fulfillment services cover subscription boxes, Amazon FBA prep, crowdfunding, EDI order management, cold chain, dangerous goods, custom packaging, international shipping, and retail compliance. ShipCalm serves specific industry verticals including beauty and cosmetics, food and beverage, apparel, baby products, pet supplies, supplements, consumer electronics, and healthcare.
Differentiator
Problem solved
Functional benefit
Brands
- SmartWarehouses: SaaS AI platform for omni-channel logistics operations and inventory management
- Marvin
- Third-Party Operations (3PO)
Products and services
- Pick & Pack Fulfillment
- eCommerce Fulfillment
- Warehousing
- Subscription Box Fulfillment
- Amazon FBA Prep
- Crowdfunding Fulfillment
- EDI Order Management
- Drop Shipping
- Dangerous Goods & HazMat Shipping
- Cold Chain Logistics
- Custom Packaging
- International Shipping
- Retail Vendor Compliance
- Beauty & Cosmetics Fulfillment
- Food & Beverage Fulfillment
- Apparel Fulfillment
- Baby Product Fulfillment
- Pet Supply Fulfillment
- Supplement Fulfillment
- Consumer Electronics Fulfillment
- Healthcare Fulfillment
- Call Center Operations
- Professional Services
- Marvin AI Platform (SmartWarehouses)
Quantifiable outcome
- Order pick accuracy of 99.7%+ for non-barcoded products and 99.9%+ with barcode scanning
- +4 more outcomes
Companies that use ShipCalm
Customer profileNamed customers7 records
Segments10 records
Ideal customer profiles2 records
ShipCalm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration108 records
AI capability5 records
Feature8 records
ShipCalm partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- ShopifycoreFeatured integration partner. ShipCalm integrates with Shopify for push/pull of products, inventory, orders, and shipments across the platform. Orders flow automatically from Shopify storefronts into ShipCalm's WMS with no manual uploads required.
- AmazoncoreFeatured integration partner supporting Amazon Seller Central, Vendor Central, and FBA replenishment. ShipCalm automates replenishment to Amazon fulfillment centers and handles FNSKU labeling, quality control, and compliance requirements.
- WalmartcoreFeatured integration partner supporting Walmart Fulfillment Services (WFS) and EDI-compliant marketplace fulfillment. ShipCalm manages automated replenishment to Walmart fulfillment centers.
- FedExcoreFeatured integration partner. FedEx is one of ShipCalm's parcel carrier partners, with tracking data integrated into the platform. ShipCalm leverages high-volume carrier relationships to offer discounted shipping rates.
- USPScoreFeatured integration partner. USPS is one of ShipCalm's parcel carrier partners, with postage and tracking integrated into the platform. Enables cost-effective shipping options for lighter packages.
- UPScoreFeatured integration partner. UPS is one of ShipCalm's parcel carrier partners, with tracking data integrated into the platform and discounted rates available through ShipCalm's volume shipping program.
- QuickBooksmajorFeatured integration partner. ShipCalm integrates with QuickBooks for accounting and financial data synchronization, enabling seamless connection between fulfillment operations and financial management.
- SPS CommercemajorFeatured integration partner and EDI provider. ShipCalm works closely with SPS Commerce to enable automated, error-free EDI order processing and seamless data management for retail fulfillment.
- WooCommercecoreFeatured integration partner. ShipCalm integrates with WooCommerce for order management and inventory synchronization for WordPress-based e-commerce stores.
- TikTok ShopmajorIntegration partner. ShipCalm integrates with TikTok Shop, automatically pulling orders from the platform into its WMS for fulfillment alongside other sales channels.
- eBaymajorIntegration partner. ShipCalm integrates with eBay for order management and inventory synchronization across eBay's marketplace.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
ShipCalm competitors and assessment
Company assessmentDirect peers
- ShipBob: ShipBob is a venture-backed e-commerce fulfillment and 3PL provider serving SMB and mid-market DTC brands across multiple categories (beauty, apparel, supplements, food). It is one of the most direct competitors to ShipCalm with a larger warehouse network (40+ facilities) and similar omnichannel software offering.
- ShipMonk: ShipMonk is a multi-channel e-commerce 3PL with seven U.S. fulfillment centers and proprietary OMS/WMS technology. It serves similar SMB-to-mid-market DTC customers across comparable verticals (beauty, supplements, apparel), making it a head-to-head competitor for ShipCalm's core market.
- ShipHero: ShipHero provides WMS software alongside fulfillment services, serving mid-market e-commerce brands with proprietary technology. Its combined software-plus-services model closely mirrors ShipCalm's 3PO positioning and targets overlapping customer segments.
- Red Stag Fulfillment: Red Stag Fulfillment is a U.S.-based 3PL specializing in e-commerce fulfillment for heavy, bulky, and high-value goods. While narrower in vertical scope than ShipCalm, it competes for similar mid-market DTC customers with a comparable accuracy and reliability positioning.
- Deliverr: Deliverr was a venture-backed multi-channel fulfillment provider focused on fast, marketplace-friendly delivery; it was acquired by Shopify in 2022. Its integration with Shopify's merchant ecosystem and marketplace fulfillment focus makes it a direct competitor in the DTC fulfillment category ShipCalm serves.
- Rakuten Super Logistics: Rakuten Super Logistics (now part of Yamato) is a U.S.-based e-commerce 3PL serving SMB and mid-market brands with nationwide fulfillment centers and proprietary technology. It competes directly with ShipCalm across DTC verticals including beauty and apparel.
Broad incumbents
- FedEx Supply Chain: FedEx Supply Chain (formerly GENCO) is a division of FedEx providing contract logistics, warehousing, and fulfillment services to enterprise customers. While much larger and broader in scope than ShipCalm, it competes for the upper end of ShipCalm's mid-market customer base, particularly for B2B retail distribution work.
- Amazon Multi-Channel Fulfillment: Amazon's Multi-Channel Fulfillment (MCF) lets sellers use Amazon's FBA network to fulfill non-Amazon orders. It competes with ShipCalm on speed and scale for brands selling on Shopify and other channels, leveraging Amazon's unmatched logistics infrastructure.
- Shopify Fulfillment Network: Shopify Fulfillment Network (SFN), powered by Deliverr, provides end-to-end fulfillment services to Shopify merchants with a strong focus on fast shipping promises. It represents a powerful incumbent competitor for ShipCalm's Shopify-integrated merchant base.
Regional players
- Huboo: Huboo is a UK-based e-commerce 3PL providing fulfillment services to DTC brands across Europe. It is comparable to ShipCalm in business model (multi-channel fulfillment + software) but operates in a different geography and does not directly compete in the U.S. market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ShipCalm social profiles
Digital presenceShipCalm compliance and trust
Trust signalCompliance5 records
ShipCalm financial estimates
Financial estimateRevenue estimate
Valuation estimate
ShipCalm leadership team
Management profileNumber of profiles
Profiles3 records
ShipCalm subsidiaries and ownership
Company hierarchySubsidiaries1 record
ShipCalm funding detail
Funding detailFunding overview
Funding rounds7 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ShipCalm M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ShipCalm
What does ShipCalm do?
ShipCalm operates as a Third-Party Operations (3PO) provider, running owned warehouses in Los Angeles and Indianapolis to deliver e-commerce fulfillment, pick-and-pack, shipping, subscription box kitting, Amazon FBA prep, retail vendor compliance, and value-added services such as custom packaging, cold chain, and HazMat handling for direct-to-consumer brands. Its Marvin AI platform (also branded SmartWarehouses) provides SaaS-based omni-channel order management, perpetual inventory, EDI processing, and automated small-parcel rate shopping to integrate client storefronts, marketplaces, and 3PL operations into a single system.
Is ShipCalm a public or private company?
ShipCalm is a private company. It is classified as venture growth investor backed and is currently operating.
When was ShipCalm founded?
ShipCalm was founded in 2017. It employs 101 to 250 people.
Where is ShipCalm based?
ShipCalm is headquartered in San Diego, United States, in the North America region.
How does ShipCalm make money?
Four revenue lines are on record. Fulfillment & Warehousing Services are the primary driver. The others are subscription / Professional Services, specialized Handling & Kitting and third-Party Operations (3PO) Platform.
Who are ShipCalm's main competitors?
Direct peers on record are ShipBob, ShipMonk, ShipHero, Red Stag Fulfillment, Deliverr and Rakuten Super Logistics. Broad incumbents are FedEx Supply Chain, Amazon Multi-Channel Fulfillment and Shopify Fulfillment Network. Huboo is listed as a regional player.
Does ShipCalm have an API?
Yes. ShipCalm offers a robust set of APIs that allow users to interact with every aspect of their platform. The APIs enable connecting to sales channels, retailers, accounting, ERP platforms, and more for seamless omnichannel management. The company also has a dedicated custom integrations team that can either support customers in writing custom integrations to their software or build integrations on behalf of customers. EDI (Electronic Data Interchange) compliant order processing is supported, including automated error-free processing of EDI orders.
What industry is ShipCalm in?
ShipCalm's product category is Third-Party Logistics (E-commerce Fulfillment). Its primary akta.pro industry code is TLAIAAAD, E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns), with a secondary code of TLAIACAB, Food-Grade Warehousing & Contract Storage. Its NAICS code is 493110 and its SIC code is 4220.