What FarEye does

FarEye is a privately held, AI-powered delivery management platform founded in 2013 by Kushal Nahata (CEO), Gautam Kumar (COO), and Gaurav Srivastava (CPTO), headquartered in Noida, India with regional hubs in the UK, US, and Dubai. The company provides an enterprise SaaS platform that orchestrates last-mile delivery across routing, multi-carrier shipping, real-time tracking, proof-of-delivery, and customer experience, processing over 20 million parcels per month through 260+ carrier integrations. Its product portfolio includes modular components (Ship, Route, Plan, Track, Execute, Experience, Grow, Analyze, Smart) supplemented by specialized solutions including an EV Route Planner and, most recently, PILOT, an agentic AI dispatcher launched in April 2026 that uses 11 specialized sub-agents with Human-In-The-Loop governance to automate end-to-end logistics workflows.

FarEye serves enterprise customers across e-commerce (Wayfair, Hello Fresh, Zalora), logistics and courier (Blue Dart, Kerry Express, 2go, CouriersPlease), postal operators (POS Malaysia, Posti Finland, Slovenia Post, Oman Post), retail and manufacturing (Hilti, Tata Steel, Amway, Central Group), healthcare (Nahdi Medical, Medscan Express), and big & bulky/appliance verticals (Miele, Autodoc). The go-to-market is direct enterprise field sales targeting organizations with 10,000+ daily deliveries, supported by partner integrations (notably Amazon Key) and a regional office footprint spanning India, UK, US, and the Middle East.

The business model is enterprise SaaS subscription with quote-based pricing tied to shipment volume, carrier connections, and feature modules. FarEye reported FY25 revenue of Rs 197.5 crore (~USD 23.5M), up 26% year-over-year, and has raised approximately USD 147M+ in total venture funding including a USD 100M Series E led by TCV and Dragoneer Investment Group in May 2021. The company holds Gartner Representative Vendor status in Multicarrier Parcel Management and has been recognized as a G2 Leader for last-mile delivery software.

Name

FarEye

Legal name

FarEye

Website

https://getfareye.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Short description

FarEye is an AI-powered delivery management SaaS platform serving enterprises across e-commerce, logistics, postal, retail, and manufacturing. Founded in 2013, it processes over 20 million parcels monthly through 260+ carrier integrations and offers routing, tracking, multi-carrier orchestration, and the PILOT agentic AI dispatcher.

Ownership category

akta.pro rank

Product category

Last-mile delivery management software

NAICS

Freight Transportation Arrangement (48851)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

akta.pro secondary industries

Returns, Reverse Logistics & Refund/Exchange Automation (RMA) (TLAEACAH), Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

Keywords

• Delivery management platform
• Last-mile logistics software
• Multi-carrier shipping
• Route optimization software
• Supply chain visibility

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: FarEye operates as a logistics SaaS provider offering subscription-based access to its delivery management platform. Pricing is quote-based for enterprise deployments with platform fees plus per-shipment or per-user components typical for enterprise logistics software.
2. Enterprise Platform Licensing: Cloud-based logistics software platform licensed to enterprises for route optimization, tracking, dispatch, and carrier management.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

FarEye provides a low-code, AI-powered delivery management platform that enables enterprises to orchestrate, execute, and optimize last-mile delivery operations at scale. The platform supports routing, multi-carrier shipping, real-time tracking, returns, and customer experience across diverse verticals including e-commerce, postal, courier, grocery, pharma, and big-and-bulky industries.

Product overview

FarEye is an AI-powered delivery management platform designed for enterprise-scale last-mile operations. The platform follows a unified architecture combining a core orchestration engine with specialized modular products including Ship (multi-carrier shipping connecting 260+ carriers), Route (AI-powered route planning and optimization), Plan (territory planning), Track (real-time last-mile tracking), Execute (delivery execution with proof-of-delivery), Experience (customer delivery experience), Grow (network scaling), and Analyze (operational analytics). The platform also includes PILOT, an agentic AI dispatcher that autonomously manages logistics dispatch workflows through 11 specialized AI sub-agents, and an EV Route Planner for electric fleet management. FarEye's platform processes over 20 million parcels per month and serves enterprises across e-commerce, retail, grocery, pharmaceuticals, big & bulky, and courier/logistics industries.

Differentiator

Problem solved

Functional benefit

Brands

• PILOT: Agentic AI-powered dispatcher platform for logistics operations that autonomously manages end-to-end dispatch workflows using 11 specialized AI agents

Products and services

• FarEye Platform

Quantifiable outcome

• 95% reduction in dispatcher active labor time (from 10 hours to 60 minutes daily)
• +11 more outcomes

Named customers26 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core, flagship and minor.

• POS MalaysiacoreStrategic or Co-development PartnerFarEye partnered with POS Malaysia to provide unified orchestration platform that improved on-time delivery from approximately 50% to 98%, enhancing operational efficiency for the postal operator.
• Posti FinlandcoreStrategic or Co-development PartnerPartnership with Finnish postal operator Posti to modernize parcel operations with AI-driven orchestration capabilities.
• Slovenia PostcoreStrategic or Co-development PartnerFarEye partnership with Slovenia Post resulted in 20% reduction in delivery costs through unified orchestration platform deployment.
• CouriersPleasecoreStrategic or Co-development PartnerPartnership with Australian parcel operator CouriersPlease enabled 35% increase in parcel volumes driven by SME merchant integration.
• Oman PostcoreStrategic or Co-development PartnerOman Post partnership to enhance operational efficiency through real-time AI-powered decision-making platform.
• MielecoreStrategic or Co-development PartnerMiele partnered with FarEye to enhance last-mile delivery and installation services for appliances across Europe and Australia. Deployment of intelligent orchestration platform aims to reduce failed delivery attempts, improve on-time performance, and enhance productivity for two-person installation crews.
• AutodoccoreStrategic or Co-development PartnerEuropean online retailer for automotive spare parts partnered with FarEye to deploy AI-powered software for modernizing last-mile delivery processes, improving delivery reliability, transparency, and customer experience.
• Amazon KeyflagshipTechnology or IntegrationFarEye and Amazon Key integrated secure access technology into FarEye's AI-driven delivery management platform to address the 5-10% first-attempt delivery failure rate in the U.S. Verified drivers at correct GPS location can open gates with single button press, eliminating access codes at gated communities. Pilot programs achieved 95-98% coverage in major metropolitan areas.
• Hawk LogisticscoreStrategic or Co-development PartnerHawk Logistics launched joint national digital freight operations with FarEye, starting in Adelaide, Australia. Partnership aims to modernize and future-proof logistics operations with intelligent, data-driven freight orchestration.
• Blue DartflagshipStrategic or Co-development PartnerBlue Dart, a 13-year partner of FarEye, is providing enterprise pilot feedback for PILOT AI dispatcher, advancing logistics operations through agentic AI technology.
• FAST Logistics GroupcoreStrategic or Co-development PartnerFAST Logistics Group is transitioning to FarEye's logistics technology platform as part of broader digital transformation initiatives, deploying AI-powered dashcams and implementing Voice-Pick Technology.
• 2gocoreStrategic or Co-development Partner5-year partnership with over 150 million shipments completed, representing long-term relationship with Philippine logistics provider.
• PASIA (Philippine Internet Party)minorStrategic or Co-development PartnerPartnership with PASIA to harness AI powering 100 million deliveries and drive logistics efficiency in the Philippines.

Scale indicators22 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Onfleet: Onfleet provides last-mile delivery management software with route optimization, dispatch, and proof-of-delivery for enterprises. Comparable to FarEye in core delivery orchestration functionality, though focused more on North American mid-market and SMB logistics.
• Bringg: Bringg is a delivery management platform providing orchestration, dispatch, and real-time tracking for enterprise last-mile operations. It competes head-to-head with FarEye in serving large retailers and logistics providers with similar SaaS delivery orchestration capabilities.
• Locus: Locus is a direct competitor offering an AI-powered last-mile delivery management platform for enterprises, with strong presence in India and Southeast Asia. Both companies target the same enterprise logistics customers with route optimization, dispatch automation, and multi-carrier orchestration capabilities.
• nShift: nShift (which acquired Metapack) is a leading European multi-carrier parcel management and delivery management platform. It directly competes with FarEye's Ship and multi-carrier orchestration products and was named alongside FarEye in Gartner's Market Guide.

Emerging players

• project44: project44 is a supply chain visibility and delivery orchestration platform serving global enterprises. It overlaps with FarEye's Control Tower and Track products, particularly for shipper-side visibility and multi-modal tracking, but is more focused on global lane visibility than last-mile dispatch.
• FourKites: FourKites provides predictive supply chain visibility and logistics orchestration across transportation modes. It is comparable to FarEye in serving enterprise shippers with real-time tracking and analytics, though focused more on upstream visibility than FarEye's last-mile orientation.
• Shippo: Shippo is a multi-carrier shipping API platform serving SMBs and mid-market merchants with label purchasing, tracking, and rate comparison. It overlaps with FarEye's multi-carrier shipping functionality but lacks FarEye's full enterprise dispatch and route optimization suite.
• EasyPost: EasyPost is a shipping API platform connecting businesses to 100+ carriers with multi-carrier rate shopping, label generation, and tracking. It is comparable to FarEye's multi-carrier shipping capabilities but positioned as a developer API rather than a full enterprise delivery management platform.

Broad incumbents

• Descartes Systems Group: Descartes is a large logistics technology vendor offering transportation management, routing, and customs solutions globally. Its routing and mobile workforce products compete with FarEye's Route and Execute modules in the broader enterprise logistics software market.
• Pitney Bowes: Pitney Bowes is a long-established shipping, mailing, and logistics software vendor serving large enterprises. Its multi-carrier parcel management and shipping software compete with FarEye's Ship product and was named alongside FarEye in the Gartner Market Guide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fareye
• Xx.com/fareye
• Facebookfacebook.com/GetFarEye

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds7 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FarEye