Zight
Zight (formerly CloudApp) is a cloud-based visual communication platform that enables screen recording, annotated screenshots, GIFs, and AI-powered video processing for teams across technology, healthcare, education, and SMB segments, distributed via a freemium SaaS model with enterprise, Teams, Pro, and AI add-on tiers.
- Company typePrivate
- Founded2016
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Zight does
Zight (formerly CloudApp, rebranded January 2022) is a cloud-based visual work communication platform that enables individuals and teams to record screen captures, annotated screenshots, GIFs, and short videos, then share them via instant cloud links. The company is headquartered in San Francisco, was founded in 2016, and operates with 11–50 employees serving 5M+ users across technology, healthcare, education, and SMB verticals. Its product surface spans native apps for Mac, Windows, iOS, and Chrome, a self-serve web dashboard, and the Zight SDK for developer embedding. The platform integrates natively with Slack, Microsoft Teams, Jira, Zendesk, Confluence, Intercom, Salesforce, Notion, Airtable, and other productivity tools.
Underlying technology centers on cloud-based video processing combined with AI capabilities including auto-transcription in 50+ languages, AI-generated titles, summaries and chapters, step-by-step guide creation from recordings, a PII Privacy Shield for automatic redaction, AI Search, and the Zight Agent for autonomous documentation workflows. The platform is SOC 2 Type II, HIPAA, GDPR, CCPA, and FERPA compliant, supporting enterprise deployments. Zight generates revenue through a tiered SaaS subscription model: a free tier, Pro at $9.95/month, Teams at $8/user/month with a 3-user minimum, and custom Enterprise pricing, plus a $4/user/month AI add-on. The company employs a hybrid product-led growth and enterprise field sales motion, targeting customer support, engineering, sales, design, and education use cases. Total disclosed funding is approximately $19.1 million across rounds from 2016 through a $9.3 million Series A in January 2022 led by Grayhawk Capital and Nordic Eye.
Zight firmographics
Firmographics- Name
- Zight
- Legal name
- Zight
- Website
- https://zight.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zight (formerly CloudApp) is a cloud-based visual communication platform that enables screen recording, annotated screenshots, GIFs, and AI-powered video processing for teams across technology, healthcare, education, and SMB segments, distributed via a freemium SaaS model with enterprise, Teams, Pro, and AI add-on tiers.
- Ownership category
- akta.pro rank
Where Zight is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Zight business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Plans: SaaS subscription model with tiered pricing (Free, Pro, Teams, Enterprise). Pro plans at $9.95/month, Teams at $8.00/user/month with minimum 3 users. AI add-on available at $4/user/month. Annual billing options with discounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier with core recording features |
| Subscription | Monthly | Pro individual plan |
| Per seat | Monthly | Teams plan for groups |
| Subscription | Monthly | AI add-on for enhanced features |
| Subscription | Multi-year contract | Enterprise custom plan |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Zight product offering
Product offeringCore offering
Zight is a visual work communication platform that enables users to record screens, capture screenshots, create GIFs, and send short video messages for asynchronous team communication. The product is available across macOS, Windows, Chrome, and iOS, and includes AI-powered features such as automatic transcription in over 30 languages, AI-generated titles and summaries, AI chapters, and AI clip suggestions. It targets distributed and hybrid organizations that need lightweight tools to replace synchronous meetings.
Product overview
Zight is a unified visual communication platform consisting of the core Zight application for screen recording, screenshot capture, and GIF creation, supplemented by the Zight AI add-on suite for automated transcription, translation, and content generation. The platform spans multiple deployment options including native desktop apps for Mac and Windows, a Chrome browser extension, and an iOS mobile app. Enterprise, Teams, Educators, and Individual tiers serve different market segments. The Zight Agent feature provides autonomous AI documentation capabilities, while the Zight SDK enables developer integration. Key workflow features include Step-by-Step Guides, Request Video, and the Customer Support Hub, all connected through integrations with productivity tools like Slack, Jira, Zendesk, and Microsoft Teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Zight Cross-platform visual communication application that lets users record screens, capture screenshots, create GIFs, and send video messages. Delivered via native apps for macOS, Windows, iOS, and a Chrome extension for distributed teams and organizations.
- Zight AI Optional AI add-on for the Zight platform that adds automatic transcription in 30+ languages, AI-generated titles and summaries, AI chapter markers, and AI clip suggestions to video recordings. Sold as a per-user monthly add-on to existing Zight subscriptions.
Quantifiable outcome
- AI features reduce documentation time from 5-10 minutes per bug report to 30 seconds
- +1 more outcomes
Companies that use Zight
Customer profileNamed customers12 records
Segments11 records
Ideal customer profiles3 records
Zight technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability10 records
Feature9 records
Zight partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- ZendeskcoreZendesk integration allows customer support teams to attach visual assets and request videos from customers, streamlining support workflows. Integration visible in customer logos section.
- SlackcoreDeep Slack integration enabling direct sharing of screenshots and recordings into Slack channels for seamless team communication.
- JiracoreJira integration allows teams to attach visual content to project tasks and issues for improved bug documentation and project tracking.
- ConfluencecoreConfluence integration enables teams to embed screenshots and recordings directly into documentation and knowledge bases.
- Microsoft TeamscoreMicrosoft Teams integration allows sharing visual content directly within Teams channels for enterprise collaboration.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Zight competitors and assessment
Company assessmentDirect peers
- Loom: Closest direct competitor offering screen recording, async video messaging, and AI-powered video features (transcription, summaries). Acquired by Atlassian in 2023 for ~$975M, giving it deep Jira/Confluence distribution that Zight must compete against.
- Vidyard: Business video messaging and screen recording platform with comparable async video, AI summarization, and CRM integrations (Salesforce, HubSpot). Targets overlapping sales, marketing, and customer support use cases.
- Screencastify: Browser-based screen recording for educators and businesses, originally Chrome-extension focused like Zight's Chrome product. Overlaps heavily in K-12 education and SMB capture-and-share workflows.
- Dropbox Capture: Dropbox's async screen recording and screenshot tool with editing, GIF creation, and team workspace features. Directly competes with Zight's core screen recording offering, especially for teams already on Dropbox.
- Snagit (TechSmith): Established desktop screen capture and recording tool with annotation and GIF creation capabilities. A long-standing Zight competitor for individual and professional users, particularly on Windows.
- Camtasia (TechSmith): TechSmith's screen recording and video editing suite used for tutorials and training content. Competes with Zight in the longer-form educational and professional video creation segment.
- Sendspark: Async video email and screen recording platform for sales and customer success teams. Directly competes with Zight's sales and customer support use cases with similar personalization and tracking features.
- BombBomb: Video messaging and screen recording tool focused on sales, real estate, and customer communication. Overlaps with Zight on async video, sharing workflows, and CRM integrations.
Broad incumbents
- Slack (Clips): Slack's native Clips feature offers built-in async video recording directly within the chat platform. As a free included feature inside Slack's massive enterprise distribution, it is a broad competitive threat to Zight's communication-centric use cases.
- Microsoft Teams (Recording): Microsoft Teams includes native meeting recording, transcription, and recap features embedded in the Office 365 bundle. Competes with Zight for meeting capture and enterprise documentation use cases at near-zero incremental cost to existing Teams customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zight social profiles
Digital presenceZight compliance and trust
Trust signalCompliance5 records
Zight financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zight leadership team
Management profileNumber of profiles
Profiles4 records
Zight funding detail
Funding detailFunding overview
Funding rounds5 records
Investors14 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zight M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zight
What does Zight do?
Zight is a visual work communication platform that enables users to record screens, capture screenshots, create GIFs, and send short video messages for asynchronous team communication. The product is available across macOS, Windows, Chrome, and iOS, and includes AI-powered features such as automatic transcription in over 30 languages, AI-generated titles and summaries, AI chapters, and AI clip suggestions. It targets distributed and hybrid organizations that need lightweight tools to replace synchronous meetings.
Is Zight a public or private company?
Zight is a private company. It is classified as venture growth investor backed and is currently operating.
When was Zight founded?
Zight was founded in 2016. It employs 11 to 50 people.
Where is Zight based?
Zight is headquartered in San Francisco, United States, in the North America region.
How does Zight make money?
One revenue line is on record: subscription Plans.
Who are Zight's main competitors?
Direct peers on record are Loom, Vidyard, Screencastify, Dropbox Capture, Snagit (TechSmith), Camtasia (TechSmith), Sendspark and BombBomb. Broad incumbents are Slack (Clips) and Microsoft Teams (Recording).
Does Zight have an API?
Yes. Zight offers an SDK for developers to integrate screen recording and capture capabilities into their applications. The Zight SDK enables developers to embed video recording, screenshot capture, and sharing functionality. Documentation available at https://zight.com/sdk/. Developer documentation is at zight.com/sdk.