What Hospitable.com does

Hospitable.com is a cloud-based property management system (PMS) for short-term rental operators, serving approximately 22,000+ hosts and property managers across 191 countries. The platform unifies guest communication, calendar synchronization, dynamic pricing, task automation, smart device control, review management, and direct booking workflows across Airbnb, Vrbo, Booking.com, and Agoda. Revenue is generated through tiered subscriptions (Essentials free, Host $29/month, Professional $59/month, Mogul $99/month) and a set of transaction-based fees on direct bookings, team payments, upsells, and additional smart devices; Hospitable explicitly takes 0% commission on OTA bookings.

The product architecture is built around AI as a core layer: NLP and generative AI power 24/7 guest messaging in the host's tone, a Copilot assistant answers plain-English questions about bookings and revenue, a dynamic pricing engine adjusts nightly rates using demand and seasonality signals, and the platform's public API plus a newly launched Model Context Protocol (MCP) server allow external AI agents (ChatGPT, Claude) to interact with PMS data. Native integrations span smart locks (Schlage, Yale, August), thermostats (Honeywell, Ecobee), QuickBooks, and Google Vacation Rentals, while a Property Manager Marketplace and Hospitable Connect partner program extend the platform into a two-sided ecosystem.

The company is bootstrapped (described as 100% customer-and-employee-funded with no venture capital) and legally domiciled as Hospitable R&D BV in the Netherlands, with operational presence in San Francisco. Distribution is product-led via a 14-day free trial and freemium tier, supplemented by community, content marketing, a podcast, and inside sales for larger property managers. Recent strategic emphasis (2026) has been on expanding the addressable market through a free Essentials tier, vertical extensions into insurance and team payments, and an early-mover bet on AI-agent interoperability via MCP.

Name

Hospitable.com

Legal name

Hospitable R&D BV

Website

https://hospitable.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospitable.com is a cloud-based property management system that automates short-term rental operations across Airbnb, Vrbo, Booking.com, and Agoda for 22,000+ individual hosts, co-hosts, and property managers worldwide through AI-powered messaging, dynamic pricing, and unified workflows.

Ownership category

akta.pro rank

Product category

Vacation Rental Property Management Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI)

akta.pro secondary industries

Owner Services, Reporting & Portfolio Administration (THAMAKAI), New-Listing Onboarding, Setup & Launch Services (THAMAKAO), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE)

Keywords

• Vacation rental software
• Short-term rental management
• Automated guest messaging
• Property management system
• Vacation rental channel manager

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Plans: Monthly or annual subscription fees for access to the PMS platform with tiered pricing based on features and number of properties. Plans include Essentials (free), Host ($29/month), Professional ($59/month), and Mogul ($99/month).
2. Direct Booking Transaction Fees: Takes transaction fees on direct bookings processed through the platform. Direct Basic plan charges 1% per transaction, while Direct Premium charges 4% + 3% per transaction.
3. Smart Device Fees: Additional monthly fees for smart devices beyond the included limit per property ($5 per extra device).
4. Team Payment Processing: Fees for processing cleaner and maintenance payments through the platform (2.5% capped at $5 for Essentials, 1.5% capped at $5 for Professional plans).
5. Upsell Processing: Platform takes a processing fee on upsells like early check-in or welcome kits (10% for Essentials, 7% for Professional).
6. Dynamic Pricing Add-on: Free for first 3 bookings in first 30 days, then $5 per property per month for Dynamic Pricing feature on some plans.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Hospitable.com provides a cloud-based short-term rental property management system that consolidates calendars, guest messages, reviews, pricing, and operations across Airbnb, Vrbo, Booking.com, Agoda, and direct booking sites into a single AI-automated platform. The product combines a unified inbox, AI-generated guest messaging and review responses, dynamic pricing, smart-lock and thermostat automations, task scheduling with team payments, QuickBooks accounting, and direct booking websites with chargeback protection. It serves individual hosts, co-hosts, and professional property managers through a freemium and tiered subscription model.

Product overview

Hospitable is a unified vacation rental management platform (marketed as a 'Super App for Vacation Rental Hosts') offering a comprehensive suite of modules for short-term rental automation. The core platform centers on a Unified Inbox consolidating messages from Airbnb, Vrbo, Booking.com, and Agoda, supported by AI-powered Guest Communication and automated Review Management. Operations are streamlined through Hospitable Tasks (cleaning/maintenance automation), Team Collaboration (role-based access), and Smart Devices Management (locks/thermostats). Revenue optimization is handled by Dynamic Pricing and Direct Booking website builder. The Copilot AI Assistant provides business insights, while Analytics & Reporting and Channel Manager provide portfolio oversight. Pricing tiers (Essentials/free, Host/$29, Professional/$59, Mogul/$99) scale from individual hosts to property managers, with add-ons including Property Manager Marketplace, Hospitable Connect (partner integration), and Public API access. The MCP Server enables AI agent integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospitable Core Platform (Vacation Rental PMS) Cloud-based short-term rental PMS that unifies multi-channel calendars, AI guest messaging, automated reviews, dynamic pricing, task automation, smart-device control, and team collaboration for individual hosts, co-hosts, and professional property managers. Sold via freemium and tiered subscription (Essentials free, Host $29/month, Professional $59/month, Mogul $99/month).
• Property Manager Marketplace Standalone matching service inside Hospitable.com that connects property owners seeking management with vetted professional property managers, generating new-client leads for managers and providing owner acquisition channel for the platform.
• Hospitable Public API Public RESTful API for developers and partners to programmatically manage Hospitable calendars, reservations, and properties using OAuth 2.0-authenticated HTTP requests.
• Hospitable Connect (Partner Integration Program) Free partner program that gives third-party developers and apps verified connectivity to Hospitable's PMS data and Airbnb listings, enabling customers to onboard listings quickly through partner integrations.
• MCP Server for AI Agents Industry-first Model Context Protocol (MCP) server letting external AI assistants connect directly to Hospitable PMS data, retrieve reservations, analyze bookings, and send guest messages in real time for customized host and property-manager workflows.
• Hospitable Insurance Integrated insurance offering for Hospitable users providing property and liability protection for short-term rental hosts and property managers, announced in April 2026.

Quantifiable outcome

• Hosts save time equivalent to hours per week on guest messaging and property management tasks
• +5 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability10 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• IntelliHostcoreStrategic or Co-development Partner · 28 May 2026Research partnership with IntelliHost to analyze over 4.1 million Airbnb listings and 342,000 reservations, producing industry research on STR pricing strategies, stay length optimization, and booking behavior patterns.
• CasagominorChannel Partner/ Reseller/ DistributorCasago deepened its partnership with Streamline as its primary property management system while also integrating with Hospitable for mutual customer benefit.
• Google Vacation RentalscoreTechnology or IntegrationOfficial Google Vacation Rentals partner enabling automatic listing of Hospitable users' properties on Google Search, Maps, and Vacation Rentals, providing commission-free traffic to direct booking sites.
• AirbnbcoreTechnology or IntegrationPrimary platform integration for calendar sync, messaging, and booking management. Airbnb is the dominant OTA channel for most STR operators using Hospitable.
• VrbocoreTechnology or IntegrationChannel integration for calendar sync, messaging, and booking management across the Vrbo platform.
• Booking.comcoreTechnology or IntegrationChannel integration for calendar sync, messaging, and booking management across Booking.com's platform.
• AgodacoreTechnology or IntegrationChannel integration for calendar sync, messaging, and booking management across Agoda's platform.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Guesty: Guesty is the largest venture-backed PMS for vacation rentals, offering unified inbox, channel management, automation, and payment processing for hosts and property managers. Most direct competitor to Hospitable, especially for larger portfolios and property management companies.
• Hostaway: Hostaway is a leading vacation rental PMS with channel manager, unified inbox, automation, and direct booking website builder serving both individual hosts and property managers. Competes head-to-head with Hospitable across all subscription tiers.
• Lodgify: Lodgify is an all-in-one vacation rental software focused on building direct booking websites, channel management, and guest communication for independent hosts. Serves a very similar SMB/individual host segment as Hospitable.
• OwnerRez: OwnerRez is a vacation rental software platform with channel management, guest communication, accounting, and automation features focused on serious individual hosts and small property managers. Closely comparable feature set to Hospitable's Host and Professional tiers.
• Streamline Vacation Rental Software: Streamline (V12) is a long-standing vacation rental PMS for property managers, offering channel manager, accounting, owner statements, and trust accounting. Casago has deepened its partnership with Streamline, indicating direct overlap with Hospitable in the mid-market property manager segment.

Emerging players

• PriceLabs: PriceLabs is a leading dynamic pricing tool for Airbnb and short-term rentals, offering data-driven price recommendations integrated with major PMS platforms. While narrower than Hospitable, it competes directly for the pricing module and is sometimes a substitute rather than complement for budget-conscious hosts.
• Breezeway: Breezeway is a property care and operations platform for short-term rentals, focusing on cleaning and maintenance coordination, task automation, and turnovers. Directly competes with Hospitable's Tasks module while serving a narrower operations-only use case.
• AirDNA: AirDNA is a short-term rental data and market intelligence platform providing pricing insights, market analytics, and demand forecasting. Adjacent to Hospitable's Research & Analytics module and dynamic pricing feature but not a direct full-stack competitor.
• Properly: Properly is a cleaning operations platform for short-term rentals with scheduling, quality control, and cleaner network capabilities. Competes partially with Hospitable's cleaning task and payment features but specializes in property care rather than full PMS.

Broad incumbents

• Cloudbeds: Cloudbeds is a broader hotel and lodging management platform serving hotels, hostels, B&Bs, and vacation rentals with PMS, channel manager, and booking engine capabilities. While broader in scope, it overlaps with Hospitable in the vacation rental and short-stay segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hospitable
• Xx.com/hospitable
• Facebookfacebook.com/hospitable

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospitable.com