Livly

What Livly does

Livly is a Chicago-based, venture-backed software company founded in 2017 that sells an AI-native operating system for multifamily residential properties in the United States. The platform is positioned as a layer that sits alongside, rather than replaces, the incumbent property management systems (Yardi, RealPage, AppFolio, Entrata), adding the resident experience surface, AI-powered operational workflows, and a unified smart access infrastructure that PMS platforms were not built to deliver. The product portfolio centers on the Livly Core Suite (Property Hub management dashboard and a branded Resident Mobile App), supplemented by standalone modules including Amenity Manager, Events, Package Room, Community Feed, the Resident Impact Score, Predictive Renewal Analytics, and the Zero Inbox AI operating model that autonomously deflects 84% of inbound resident messages.

Underlying technology is built around patented automatic credential provisioning across seven-plus smart access hardware vendors (SALTO, ButterflyMX, Schlage, Brivo, OpenPath, Dormakaba, Assa Abloy), with resident credentials issued automatically when lease signing is detected in the connected PMS. AI capabilities span natural language processing for message deflection, predictive analytics for renewal likelihood, and a portfolio-level Resident Impact Score combining engagement, sentiment, and operational data. Compliance posture includes SOC 2 Type 2, ISO 27001, GDPR, and CCPA.

The business model is per-unit SaaS subscription with quote-based, portfolio-size tiered pricing (Under 500, 500-1,000, 1,000-5,000, 5,000+ units), supplemented by one-time onboarding fees and recurring event services through the Circuit Living acquisition. Pricing is not publicly disclosed and is subject to an annual cap of 5% per-unit price increases. Distribution is sales-led with a four-channel approach combining direct enterprise sales, inside sales for mid-market, PMS and smart-access partner channels, and app-store resident acquisition, supported by industry event sponsorship (NAA Apartmentalize, RETCON Diamond, AIM 2025) and content marketing. The company has raised approximately $28M across three disclosed rounds (2019, 2020, 2024) and is led by CEO Adam McCombs, with founder Alex Samoylovich serving as Co-CEO and Brian Duggan as Executive Chairman.

Name

Livly

Legal name

Livly, Inc.

Website

https://livly.io

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Livly is a Chicago-based, AI-native multifamily operating system founded in 2017 that sits alongside PMS platforms (Yardi, RealPage, AppFolio, Entrata) to deliver a branded resident mobile app, AI-powered operational workflows, and unified smart access infrastructure to roughly 1,000+ US multifamily properties.

Ownership category

akta.pro rank

Product category

Multifamily Property Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)

Keywords

• Multifamily property management
• Resident experience platform
• Smart access control
• AI property operations
• Lease renewal analytics

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Per Unit): Subscription-based pricing model based on the number of residential units under management. Recurring monthly/annual fees per unit. Subscription invoicing begins on first day of first full month following onboarding completion. Prices can increase by no more than 5% annually.
2. Onboarding Fees: One-time onboarding and white-label fees invoiced at agreement execution. Onboarding fees may be re-charged for integration changes or property rebuilds due to customer updates.
3. Event Services (Circuit Living): Monthly fees for resident events and fitness programming through Circuit Living partnership. Budget-based model where Owner pays monthly amount for event services. Funds are non-refundable and can be aggregated for future use.
4. Rewards Program: Digital gift cards for resident rewards and renewals. Purchased rewards funds are non-refundable.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels7 records

Core offering

Livly provides an AI-native multifamily operating system that unifies the resident experience layer, property management workflows, AI-powered communications, and smart access infrastructure for property owners and operators. The core Livly Core Suite comprises the Property Hub management dashboard and the Resident Mobile App, with standalone offerings spanning Amenity Manager, Events, Package Room, Community Feed, Livly Key, Livly Connect, Guest Kiosk, Community Wi-Fi, and the Zero Inbox AI operating model. The platform sits alongside (rather than replaces) major PMS systems (Yardi, Entrata, RealPage, AppFolio), adding AI-powered automation and unified credentialing across seven smart access providers.

Product overview

Livly is an AI-native multifamily operating system that sits alongside existing property management systems (Yardi, RealPage, AppFolio, Entrata) to add the resident experience layer, AI-powered workflows, and smart access infrastructure that PMS platforms were not built to provide. The core Livly Core Suite comprises the Property Hub management dashboard and the Resident Mobile App, supported by standalone modules including Amenity Manager, Events, Package Room, and Community Feed. Smart apartment offerings include Livly Key (keyless access), Livly Guest Kiosk, Community Wi-Fi, and Livly Connect (unified credential system across SALTO, ButterflyMX, Schlage, Brivo, Dormakaba, and other access control providers). AI-powered features include Zero Inbox for autonomous message handling, Predictive Renewal Analytics for retention optimization, and the Resident Impact Score for portfolio benchmarking. The platform integrates with major property management systems, access control hardware providers, payment processors (Stripe, Dwolla, Plaid), and partner services including Comelit, Peek, Quext, Circuit Living, and Assurant.

Differentiator

Problem solved

Functional benefit

Products and services

• Livly Core Suite The unified AI-native operating system bundle for multifamily properties, combining the Property Hub management dashboard and the Resident Mobile App with integrated smart access and AI-powered workflows. Sits alongside existing PMS systems to add the resident experience and automation layer.
• Property Hub (Livly Hub) Property management dashboard enabling managers to oversee rent payments, maintenance requests, move-in checklists, resident communications, amenity bookings, package management, and community engagement from one unified interface.
• Resident Mobile App All-in-one branded resident mobile application enabling tenants to pay rent, submit maintenance requests, receive package alerts, book amenities, access keyless entry, participate in community feed, and engage with neighbors. Achieves 90% download rates and 84% monthly active engagement.
• Amenity Manager Standalone amenity booking and management tool allowing residents to reserve amenities with staff controls for time limits, occupancy, and booking passes.
• Events Resident events and experiences platform facilitating event planning, RSVP tracking, reminders, and in-person or virtual event execution through partnership with Circuit Living.
• Livly Key Smart access control feature enabling residents, guests, and staff to use their phone as a secure single-tap key for building entry, amenity access, and unit entry via patented automatic credential provisioning.
• Livly Connect Unified credential system that bridges multiple access control hardware providers (SALTO, ButterflyMX, Schlage, Brivo, and more) into a single mobile credential for residents, staff, and guests.
• Livly Guest Kiosk Smart visitor management system for apartment buildings enabling secure guest check-in and visitor access provisioning for residents and staff.
• Community Wi-Fi Managed Wi-Fi solution for multifamily communities providing residents with reliable internet connectivity throughout the property.
• Livly AI / Zero Inbox AI-powered operating model that autonomously completes property operations work, including 84% inbound message deflection, exception surfacing, and end-to-end task execution through governed, auditable workflows.
• Experiential Management (XPM) Concierge support service where Livly acts as an extension of the property team, handling resident communications, community feed posts, email communications, welcome messages, and automatic reporting.
• Livly Package Room Real-time package tracking and notification system alerting residents when parcels arrive, with staff tools for package logging and management.

Quantifiable outcome

• $30k annual savings per property after switching to Livly
• +9 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration29 records

AI capability7 records

Feature8 records

Partnerships

22 partnerships are on record, tiered core.

• ComelitcoreTechnology or Integration · 10 April 2026Integration combining video intercom and access control infrastructure with Livly platform for unified property management. Allows property teams to manage building entry, visitor activity, and resident access from single dashboard. Residents receive consolidated mobile experience for visitor management and door unlocking. Automates credential provisioning with major PMS systems like Yardi and RealPage.
• PeekcoreTechnology or Integration · 15 December 2025Digital touring integration enabling prospective residents to schedule and complete property tours through Livly's unified interface. Property managers gain enhanced visibility into prospect behavior and lead quality. Touring functionality embedded in operating system alongside communications, service tickets, announcements, and operational data.
• Quext/Quext GocoreTechnology or Integration · 5 November 2025Strategic partnership to create unified digital ecosystem for multifamily leasing and resident experience. Integration aims to streamline leasing processes from discovery to move-in and enhance operational and resident engagement through automation, compliance checks, and real-time data insights.
• SALTO SystemscoreTechnology or IntegrationSmart access integration for keyless entry. Residents use phone as key through Livly app to access building, gym, and units. Integration since October 2020.
• ButterflyMXcoreTechnology or IntegrationVideo intercom integration enabling residents to manage visitors and building access through Livly platform. Integration since July 2020.
• SchlagecoreTechnology or IntegrationSmart lock integration for keyless resident access. Integration since March 2021.
• BrivocoreTechnology or IntegrationCloud-based access control integration for property-wide smart access. Integration since July 2022.
• OpenPathcoreTechnology or IntegrationSmart access control integration for keyless entry solutions. Integration since October 2022.
• DormakabacoreTechnology or IntegrationSmart access integration for commercial and residential door hardware. Integration since Q1 2025.
• Assa AbloycoreTechnology or IntegrationSmart lock hardware partnership including native embedding of smart locks into Livly app. Partnership established in 2019 with direct collaboration in Sweden.
• Circuit LivingcoreStrategic or Co-development PartnerEvents division partner providing resident fitness events and wellness programming. Circuit provides certified instructors, scheduling, and promotional materials. Services integrated through Livly app with budget-based pricing.
• YardicoreTechnology or IntegrationPMS integration enabling automated resident credential provisioning when lease signing is detected. Native integration with property management workflows.
• EntratacoreTechnology or IntegrationPMS integration for automated credential provisioning and property management workflow integration.
• RealPagecoreTechnology or IntegrationPMS integration enabling automated credential provisioning and integration with property management workflows.
• AppFoliocoreTechnology or IntegrationPMS integration for automated credential provisioning and property management workflow integration. Partnership announced June 2024.
• CircuitcoreStrategic or Co-development PartnerFitness programming partner bringing live, in-person fitness classes directly to communities. Integration through Livly app for class schedules, sign-ups, notifications, and event promotion. Weekly classes (yoga, bootcamp, HIIT) build resident habits and community.
• StripecoreTechnology or IntegrationPayment processing for rent payments and platform transactions through Stripe's payment infrastructure.
• DwollacoreTechnology or IntegrationACH processing for rent payment transactions through Dwolla's financial infrastructure.
• PlaidcoreTechnology or IntegrationACH authentication enabling secure bank account verification for rent payments through Plaid's financial data network.
• Twilio SegmentcoreTechnology or IntegrationData pipeline service for collecting, cleaning, and controlling customer data across platforms.
• Auth0coreTechnology or IntegrationIdentity access management for secure user authentication across the platform.
• Microsoft AzurecoreTechnology or IntegrationCloud hosting and push notification services for platform infrastructure.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AppFolio: AppFolio is a leading cloud-based property management software platform serving residential and commercial portfolios. It is a PMS incumbent that Livly integrates with and could compete with as both expand resident experience offerings.
• Yardi: Yardi is the dominant property management software suite for multifamily operators globally. It is the PMS platform Livly integrates most deeply with and represents both the primary channel and the most credible competitive threat to Livly's resident experience layer.
• RealPage: RealPage provides property management software, AI-driven analytics, and resident screening for multifamily operators. It is one of the four major PMS platforms Livly integrates with and a direct competitor for resident-facing workflows.
• Entrata: Entrata is an all-in-one property management platform serving multifamily operators with resident portals, payments, and leasing workflows. It is a PMS integration partner for Livly and a comparable platform competing for the same multifamily technology budget.
• HappyCo: HappyCo provides multifamily operations software including inspections, maintenance, and resident experience tools. It serves the same multifamily operator customers as Livly and overlaps directly on operational workflow automation.
• Funnel Leasing: Funnel Leasing provides a renter-centric CRM and self-service leasing platform for multifamily operators. It competes with Livly on the leasing and resident experience layer that sits on top of PMS systems.
• ResMan: ResMan is a multifamily property management platform serving small-to-mid-market operators with resident portals, accounting, and maintenance tools. It is a comparable PMS-adjacent platform competing for similar operator customers.

Emerging players

• EliseAI: EliseAI builds AI leasing assistants and resident communication automation for multifamily operators. It competes with Livly's AI-powered Zero Inbox and message deflection capabilities in the resident communication and leasing workflow layer.
• Building Engines: Building Engines provides building operations software including tenant engagement, work order management, and analytics for commercial and residential properties. It overlaps with Livly on resident/tenant engagement and operations workflows.

Broad incumbents

• ButterflyMX: ButterflyMX is a leading smart intercom and access control provider for multifamily properties. It is a Livly integration partner but also offers its own resident app and property management integrations, making it both a channel partner and a partial competitor in smart access.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/morelivly
• LinkedInlinkedin.com/company/morelivly
• Instagraminstagram.com/morelivly
• Xx.com/morelivly

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livly