Chili Piper
- Company typePrivate
- Founded2016
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
Chili Piper firmographics
Firmographics- Name
- Chili Piper
- Legal name
- Chili Piper, Inc.
- Website
- https://chilipiper.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Chili Piper industry classification
Industry- Product category
- Sales Automation Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Chili Piper is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Chili Piper business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS: Subscription-based pricing model with per-user monthly fees ranging from $15-$45 per user plus platform fees. Subscriptions can be purchased on annual or monthly basis with a three-month minimum commitment for monthly subscriptions. Additional credit-based consumption available for AI Services.
- Platform Fees: Additional platform fees beyond per-user pricing, indicating enterprise tier pricing with broader platform access and capabilities.
- Credit Purchases: One-time credit purchases for AI Services consumption. Credits are non-refundable and subject to forfeiture upon termination. Recurring subscription credits are allocated per billing period and do not roll over.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Standard subscription tier |
| Per seat | Annual | Enterprise tier |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels12 records
Chili Piper product offering
Product offeringCore offering
Chili Piper is a demand conversion and meeting lifecycle automation platform for B2B revenue teams. It identifies website visitors, engages them in real time via AI agents, qualifies them against ICP criteria, routes them to the appropriate sales rep, and books meetings in under 5 seconds. The platform combines lead routing, scheduling, calendar booking, and CRM automation into a unified engine that replaces manual SDR workflows with autonomous AI-led conversion.
Product overview
Chili Piper is a demand conversion platform offering a unified architecture centered on AI-led website conversion and intelligent routing. The platform comprises five core products—Form Concierge, Distro, Chat AI, Handoff, and ChiliCal—that work together as a routing and scheduling engine to identify visitors, engage them in real-time, qualify them, and book meetings automatically. Additional modules extend this foundation: Concierge Live and Web Experiences engage visitors before form submission; Orchestrator and Email Composer re-engage abandoned or unconverted leads; Chili Assist, Spam Checker, and Meeting Prep provide AI-powered configuration, spam protection, and context enrichment; and MCP & Programmatic Scheduling enables AI tool integration. Enterprise capabilities round out the offering. The platform integrates natively with Salesforce, HubSpot, Zoom, Google Calendar, and Clearbit to deliver pipeline creation in under 5 seconds per conversion.
Differentiator
Problem solved
Functional benefit
Products and services
- Form Concierge Turns web form submissions into meetings by qualifying and routing inbound leads to the right sales rep in seconds, with automatic calendar booking. Targeted at B2B revenue teams seeking to replace traditional lead-capture forms with instant scheduling flows.
- Distro Auto-routes leads from content downloads, webinars, and events to the right sales rep the moment they convert, using territory, account ownership, and custom rule logic. Built for B2B marketing and sales operations teams running inbound and event-driven campaigns.
- Chat AI AI-powered chatbot that qualifies website visitors, answers questions, and books meetings automatically 24/7 without requiring form submissions. Designed for B2B websites seeking to convert high-intent visitors before they bounce.
- Handoff
Quantifiable outcome
- 10-25% increase in speed to scheduling kickoff calls
- +7 more outcomes
Companies that use Chili Piper
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles2 records
Chili Piper technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature11 records
Chili Piper partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Hello AccessminorChili Piper partnered with Hello Access to improve platform accessibility. Hello Access provides user testing with people who have diverse abilities, helping shape Chili Piper's understanding of how different users interact with the platform and what needs to be done to make it more accessible.
- KosmoTimecoreChili Piper acquired KosmoTime, a smart calendar company, to develop next-generation calendar solutions. The acquisition aimed to merge time management and scheduling expertise to better serve the B2B market.
- Google Cloud PlatformcoreAll Chili Piper operations run on Google Cloud Platform and Kubernetes. Data is stored on Google Cloud Storage. The company uses Google Cloud DNS and Google Calendar integrations.
- SalesforcecoreSalesforce integration for CRM connectivity, lead routing, and opportunity creation. Chili Piper has completed Salesforce.com Security Review. The platform integrates with Salesforce for rule evaluation and routing.
- HubSpotcoreHubSpot CRM API integration for routing and booking. Chili Piper status page shows monitoring of HubSpot CRM API availability.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Chili Piper competitors and assessment
Company assessmentDirect peers
- Calendly: Calendly is the most recognized scheduling platform for B2B teams and directly overlaps with Chili Piper's ChiliCal and Form Concierge products on one-click meeting booking, routing, and calendar integration. Both target revenue teams seeking to eliminate scheduling friction for inbound demand.
- OnceHub (ScheduleOnce): OnceHub offers scheduling, routing, and lead-capture workflows for B2B revenue teams with deep CRM integrations, directly competing with Chili Piper's Distro, Form Concierge, and Handoff products for enterprise inbound demand conversion.
- Qualified: Qualified is a pipeline-generation platform that combines AI chatbots, live chat, and meeting scheduling for B2B websites, overlapping closely with Chili Piper's Chat AI, Concierge Live, and form-to-meeting conversion stack for Salesforce-centric customers.
- Drift (Salesloft): Drift pioneered conversational AI for B2B demand conversion and is now part of Salesloft. Its chat-to-meeting workflows compete directly with Chili Piper's Chat AI and Web Experiences products for inbound visitor qualification and routing.
- Doodle: Doodle provides group scheduling, booking pages, and routing for SMBs and teams, competing with Chili Piper's ChiliCal and Form Concierge products on simplified scheduling experiences for revenue and operations teams.
Broad incumbents
- HubSpot Meetings: HubSpot's native Meetings tool is bundled into the HubSpot CRM/Sales Hub platform, providing scheduling and routing for HubSpot customers at no incremental cost. It is a broad incumbent competing with Chili Piper for the same B2B SMB/mid-market use case.
- Salesforce Scheduler: Salesforce Scheduler (formerly ClickSoftware-branded) provides native appointment scheduling inside the Salesforce CRM platform. As a broad incumbent bundled into the Salesforce ecosystem, it competes with Chili Piper's enterprise routing and meeting-booking capabilities.
- Outreach: Outreach is a leading sales engagement platform that covers sequencing, cadences, and increasingly AI-driven meeting workflows. While broader than Chili Piper, it overlaps on inbound-to-meeting conversion and AI sales-assistant capabilities.
- Salesloft: Salesloft is a sales engagement platform that acquired Drift to add conversational AI demand conversion. It competes with Chili Piper across the broader revenue-orchestration stack, particularly for enterprise sales teams.
- Intercom: Intercom's AI-first customer service and sales platform includes Fin AI Agent and meeting-booking workflows that overlap with Chili Piper's Chat AI qualification and routing for inbound website visitors, especially at mid-market and PLG-led companies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Chili Piper social profiles
Digital presenceChili Piper compliance and trust
Trust signalCompliance5 records
Chili Piper financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chili Piper leadership team
Management profileNumber of profiles
Profiles4 records
Chili Piper subsidiaries and ownership
Company hierarchySubsidiaries1 record
Chili Piper funding detail
Funding detailFunding overview
Funding rounds6 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chili Piper M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chili Piper
What does Chili Piper do?
Chili Piper is a demand conversion and meeting lifecycle automation platform for B2B revenue teams. It identifies website visitors, engages them in real time via AI agents, qualifies them against ICP criteria, routes them to the appropriate sales rep, and books meetings in under 5 seconds. The platform combines lead routing, scheduling, calendar booking, and CRM automation into a unified engine that replaces manual SDR workflows with autonomous AI-led conversion.
Is Chili Piper a public or private company?
Chili Piper is a private company. It is classified as venture growth investor backed and is currently operating.
When was Chili Piper founded?
Chili Piper was founded in 2016. It employs 101 to 250 people.
Where is Chili Piper based?
Chili Piper is headquartered in New York, United States, in the North America region.
How does Chili Piper make money?
Three revenue lines are on record. Subscription SaaS are the primary driver. The others are platform Fees and credit Purchases.
Who are Chili Piper's main competitors?
Direct peers on record are Calendly, OnceHub (ScheduleOnce), Qualified, Drift (Salesloft) and Doodle. Broad incumbents are HubSpot Meetings, Salesforce Scheduler, Outreach, Salesloft and Intercom.
Does Chili Piper have an API?
Yes. Chili Piper offers MCP (Model Context Protocol) and programmatic scheduling capabilities for teams building with AI tools. The API enables programmatic access for scheduling, routing, and meeting management automation. The platform also supports standard integration methods including OAuth tokens, Salesforce API connectivity, and Chrome Extension/O365 add-in capabilities as referenced in their data processing documentation.
What industry is Chili Piper in?
Chili Piper's product category is Sales Automation Software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 5132 and its SIC code is 7372.