OnceHub
OnceHub is an intelligent scheduling SaaS platform that combines calendar automation with AI voice and chat agents, serving 60,000+ professionals across sales, healthcare, legal, financial, and professional services with a freemium-to-enterprise model.
- Company typePrivate
- Founded2011
- HeadquartersWalnut, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What OnceHub does
OnceHub is a private SaaS company founded in 2011 and headquartered in Walnut, California, that provides an intelligent scheduling platform used by more than 60,000 professionals worldwide. The core product combines a scheduling engine with intelligent routing rules, no-code booking forms, analytics, and customer-journey summaries that route inbound leads to the right owner based on criteria such as service type, geography, or deal value. Customers integrate the platform with their existing calendars and CRMs (Salesforce, HubSpot, Microsoft 365, Google Workspace, Zoom) and embed booking experiences on their own websites. A persistent free tier supports self-serve adoption, with paid tiers targeting organizations that need advanced routing, payment capture, and enterprise controls.
The platform has been extended with two conversational AI products: AI Phone Agents that handle natural-language voice calls for booking, rescheduling, and lead qualification, and no-code Web Chatbots trained on company-provided content. OnceHub has invested heavily in compliance posture, holding SOC 2 Type II, HIPAA, GDPR, FINRA, PCI DSS Level I, FERPA, TX-RAMP Level II, and CCPA certifications, which positions it for regulated verticals including healthcare, financial services, legal, and U.S. public-sector buyers. The company is led by co-founders Rami Goraly (CEO) and Gilad Goraly (CTO), operates with 51-100 employees, and has not disclosed external funding, a parent company, or M&A activity. Its go-to-market is product-led through vertical-specific landing pages, with a sales-assisted motion for enterprise and regulated customers.
OnceHub firmographics
Firmographics- Name
- OnceHub
- Legal name
- OnceHub
- Website
- https://oncehub.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- OnceHub is an intelligent scheduling SaaS platform that combines calendar automation with AI voice and chat agents, serving 60,000+ professionals across sales, healthcare, legal, financial, and professional services with a freemium-to-enterprise model.
- Ownership category
- akta.pro rank
OnceHub industry classification
Industry- Product category
- Online Appointment Scheduling Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- B2B Marketplaces & Wholesale Platforms (BPAMAGAD)
Keywords
Where OnceHub is headquartered
LocationHeadquarters
- HQ city
- Walnut
- HQ country
- United States
- HQ region
- North America
Markets served
OnceHub business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription SaaS: Cloud-based scheduling software sold as subscription tiers. Platform offers free tier for individuals/small teams, with paid tiers unlocking advanced features like team scheduling, compliance controls, and enterprise capabilities. Revenue recurs monthly or annually per seat or account.
- Payment Collection Integration: Integrated payment collection through Stripe allows businesses to collect deposits or consultation fees directly within the scheduling flow, generating transaction-based revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free tier for individuals and small teams |
| Subscription | Annual | Enterprise tier with compliance and advanced controls |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
OnceHub product offering
Product offeringCore offering
OnceHub is a cloud-based intelligent scheduling platform that lets organizations capture, qualify, route, and book meetings across web and phone channels. It combines a native scheduling engine with AI-driven Phone Agents, web chatbots, routing forms, and booking pages, and ships with compliance controls (HIPAA, FINRA, SOC 2, GDPR, PCI DSS, FERPA) for regulated industries. The product is sold as a freemium SaaS with a free tier for individuals and tiered subscriptions for teams and enterprises.
Product overview
OnceHub is an intelligent scheduling platform that operates as a modular, platform-plus-products architecture. The core Scheduling Engine provides availability management, meeting setup, and calendar synchronization, while engagement products include Booking Pages (web scheduling), Booking Hubs (multi-calendar consolidation), Phone Agents (AI voice scheduling), Routing Forms (lead qualification), and Web-Based Chatbots (AI-powered site engagement). Supporting platform capabilities include Meeting Distribution (intelligent routing), Conversational Scheduling (AI dialogue), Instant Human Engagements (live handoffs), Contact & Activity Management (CRM features), Data & Insights (analytics), and Security & Compliance (enterprise controls). The API and Developer Tools enable custom integrations, and the Browser Extension provides quick scheduling access from Gmail.
Differentiator
Problem solved
Functional benefit
Products and services
- Booking Pages Customizable online booking pages that allow website visitors to schedule meetings directly; supports one-on-one, group, and multi-host meetings with embedded video links and automated confirmations. Aimed at businesses that need a branded self-service scheduling experience.
- Booking Hubs Centralized booking portal that groups multiple booking calendars into one link, allowing clients to select the person or meeting type they need from a consolidated interface. For teams and organizations that need a single front door to multiple hosts.
- Phone Agents AI-powered voice agent that answers inbound calls, conducts natural qualifying conversations, checks real-time availability, and books meetings without human intervention. Handles missed calls, direct calls, and IVR transfers. Targeted at service-based and regulated businesses that need to convert phone-first enquiries into scheduled meetings.
- Routing Forms Dynamic pre-screening forms that qualify leads and route them to the appropriate booking calendar or team member based on their responses to configurable questions. Used by sales and service organizations to enforce qualification and routing logic before a meeting is booked.
- Web-Based Chatbots AI-powered website chatbots that engage visitors in conversational interactions, answer questions using company-trained content, and route to booking calendars or live chat. For businesses that want 24/7 automated web engagement and qualification.
- Scheduling Engine Core scheduling platform providing full control over availability, team coordination, and meeting setup. Supports one-on-one, multi-host, group, and concurrent meeting types with automated video links, room reservations, and reminders. The base engine on top of which all engagement products run.
- API and Developer Tools Public REST API, webhooks, and Model Context Protocol (MCP) integration for custom integrations, programmatic scheduling management, and AI assistant connectivity. For developers and enterprises building custom workflow and AI-driven scheduling use cases.
Quantifiable outcome
- 78% of legal clients hire the first attorney who answers their call (from 2024 Clio Legal Trends Report referenced in source)
- +1 more outcomes
Companies that use OnceHub
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles3 records
OnceHub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability9 records
Feature10 records
OnceHub partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and secondary.
- Google WorkspacecoreDeep integration with Google Workspace including Gmail, Google Calendar, and Google Meet. Provides real-time two-way calendar sync, automatic video link generation, and branded email notifications from Google accounts.
- Microsoft 365coreIntegration with Microsoft 365 including Outlook calendar, Microsoft Teams, and Exchange email. Enables real-time calendar synchronization and automatic meeting artifact creation.
- SalesforcecoreCRM integration enabling scheduling buttons within Salesforce, contact synchronization, activity logging, and pipeline automation. Supports both classic and Lightning Experience interfaces.
- HubSpotcoreCRM integration for contact management, activity tracking, and pipeline visibility. Seamlessly syncs booking data with HubSpot CRM records.
- ZoomcoreVideo conferencing integration providing automatic Zoom meeting link generation and calendar invites when bookings are confirmed.
- Microsoft TeamscoreVideo conferencing integration enabling automatic Microsoft Teams meeting link creation for scheduled bookings.
- Google MeetcoreVideo conferencing integration providing automatic Google Meet link generation for confirmed bookings.
- WebexsecondaryVideo conferencing integration for Webex meetings, enabling automatic meeting link creation.
- GoTo MeetingsecondaryVideo conferencing integration for GoTo Meeting, providing automatic meeting link generation.
- ZapiercoreWorkflow automation integration enabling connections to 5,000+ apps. Supports triggers and actions for booking events, contact updates, and cross-platform automation.
- StripecorePayment gateway integration for collecting deposits or consultation fees directly within the scheduling flow. Handles payment processing and transaction management.
- OktacoreSSO integration via Okta for enterprise identity management and single sign-on authentication.
- Microsoft Entra IDcoreSSO integration via Microsoft Entra ID (formerly Azure AD) for enterprise identity management and automated user lifecycle management via SCIM.
- OneLoginsecondarySSO integration via OneLogin for enterprise identity management and single sign-on.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
OnceHub competitors and assessment
Company assessmentEmerging players
- Reclaim.ai: AI-driven calendar and scheduling assistant focused on task/time blocking for individuals and teams. Partial overlap with OnceHub's intelligent routing and AI scheduling features; represents the new wave of AI-native scheduling challengers.
Direct peers
- Acuity Scheduling: SMB-focused appointment scheduling with payment collection, branded booking pages, and integrations. Comparable on booking pages, payment flows, and service-business scheduling for SMB and solopreneur customers.
- Setmore: Appointment scheduling platform for service-based SMBs with a free tier, payments, and reminders. Comparable on free-tier booking pages, payment integration, and service-business scheduling.
- Doodle: Group scheduling and booking-page SaaS serving SMBs and mid-market. Comparable on booking pages and time-to-meeting compression; overlaps in SMB sales-team and service-business segments where OnceHub also competes.
- Chili Piper: Scheduling and inbound-conversion routing platform focused on revenue teams and Salesforce. Directly comparable on routing forms, lead qualification, and instant booking; competes for the same high-ticket sales motion.
- Calendly: The category-leading online scheduling SaaS with a strong freemium funnel, enterprise tier, and deep CRM/calendar integrations. Directly comparable on core booking, routing, and integrations; the primary head-to-head competitor in the broader scheduling market.
- YouCanBookMe: Booking-page SaaS with calendar sync, payment collection, and customization. Closely comparable on booking pages, routing, and SMB/mid-market scheduling with payment add-ons.
Broad incumbents
- Salesforce Scheduler: Native appointment scheduling inside the Salesforce CRM/App Cloud, targeting enterprise sales and service teams. Competes head-on with OnceHub's Salesforce-integrated scheduling for enterprise customers standardized on Salesforce.
- HubSpot Meetings: Native scheduling tool bundled inside the HubSpot CRM/Marketing Hub suite. Overlaps with OnceHub on booking pages, CRM-synced scheduling, and routing, but is sold as part of a broader CRM platform rather than as a standalone scheduling product.
- Microsoft Bookings: Scheduling app bundled inside Microsoft 365 for service-based businesses. Overlaps with OnceHub on calendar sync, Teams meeting links, and SMB/mid-market booking flows, especially for organizations already standardized on Microsoft.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
OnceHub social profiles
Digital presenceOnceHub compliance and trust
Trust signalCompliance8 records
OnceHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
OnceHub leadership team
Management profileNumber of profiles
Profiles3 records
OnceHub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OnceHub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OnceHub
What does OnceHub do?
OnceHub is a cloud-based intelligent scheduling platform that lets organizations capture, qualify, route, and book meetings across web and phone channels. It combines a native scheduling engine with AI-driven Phone Agents, web chatbots, routing forms, and booking pages, and ships with compliance controls (HIPAA, FINRA, SOC 2, GDPR, PCI DSS, FERPA) for regulated industries. The product is sold as a freemium SaaS with a free tier for individuals and tiered subscriptions for teams and enterprises.
Is OnceHub a public or private company?
OnceHub is a private company. It is classified as unknown and is currently operating.
When was OnceHub founded?
OnceHub was founded in 2011. It employs 51 to 100 people.
Where is OnceHub based?
OnceHub is headquartered in Walnut, United States, in the North America region.
How does OnceHub make money?
Two revenue lines are on record. Subscription SaaS are the primary driver. The others are payment Collection Integration.
Who are OnceHub's main competitors?
Reclaim.ai is listed as an emerging player. Direct peers are Acuity Scheduling, Setmore, Doodle, Chili Piper, Calendly and YouCanBookMe. Broad incumbents are Salesforce Scheduler, HubSpot Meetings and Microsoft Bookings.
Does OnceHub have an API?
Yes. OnceHub provides a public API and webhooks for custom integrations. The API enables developers to build custom booking calendar integrations, manage scheduling programmatically, and automate workflows. The platform supports API key-based authentication and webhook event subscriptions for real-time booking notifications. MCP (Model Context Protocol) integration is available, allowing AI assistants to connect to and manage scheduling through AI prompts. Developer documentation is at developers.oncehub.com.
What industry is OnceHub in?
OnceHub's product category is Online Appointment Scheduling Software. Its primary akta.pro industry code is BPAMAGAD, B2B Marketplaces & Wholesale Platforms. Its NAICS code is 54151 and its SIC code is 7372.