RevComm
RevComm is a Tokyo-based AI voice technology company founded in 2017 that develops the MiiTel platform, which records, transcribes, and analyzes business conversations across phone, web conference, and face-to-face channels. It serves enterprise sales, call center, and customer success teams in Japan, Indonesia, and the United States, with 3,100+ companies and 120,000+ users.
- Company typePrivate
- Founded2017
- HeadquartersTokyo, Japan
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What RevComm does
RevComm is a Tokyo-based AI and voice technology company founded in 2017 that develops and operates the MiiTel platform, an AI-powered voice analysis system that processes business conversations across phone, web conferencing, and face-to-face channels. The platform is built on a proprietary technology stack (Python/Django, AWS ECS/Fargate/Lambda, React) with in-house speech recognition (E-Branchformer with Mask CTC for Japanese), speaker diarization, and speech emotion recognition, validated through peer-reviewed research at INTERSPEECH and ICASSP and academic collaborations with the University of Tsukuba and Kyoto University. The product lineup includes MiiTel Phone (cloud IP telephony with analysis), MiiTel Meetings (Zoom integration), MiiTel RecPod (face-to-face conversation AI), MiiTel Call Center, MiiTel Synapse, and MiiTel Synapse Copilot, all unified through the MiiTel Analytics dashboard. As of January 2026, the platform serves more than 3,100 companies and 120,000 users, having accumulated approximately 400 million conversations over six years.
The company sells primarily through direct enterprise field sales to sales organizations, call centers, and customer success teams in Japan, with growing presence in Indonesia and the United States via wholly-owned subsidiaries RevComm USA and MiiTel Indonesia. Revenue is generated through annual subscription-based SaaS contracts on a quote-based pricing model. Named enterprise customers include Rakuten Travel (consulting operations), Misawa Home Kuietsu (sales workflow), and Yaruki Switch Group (management decision-making). RevComm holds SOC2 Type 2, ISO27001/ISMS, and Privacy Mark certifications, and was awarded multiple CES 2025 Innovation Awards.
RevComm has raised approximately USD 21 million in equity across six funding rounds since 2018, with strategic investors including Salesforce Ventures, Sony Innovation Fund, World Innovation Lab, KDDI Open Innovation Fund, and NTT DOCOMO Ventures. In July 2024 the company raised USD 6.86 million in a pre-Series B equity round and secured USD 3.17 million in growth debt. The company is led by CEO and Founder Takeshi Aida (相田 岳志), CTO 平村 (Takekatsu Hiramura), and COO Yasufumi Hirai.
RevComm firmographics
Firmographics- Name
- RevComm
- Legal name
- 株式会社RevComm
- Website
- https://revcomm.co.jp
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- RevComm is a Tokyo-based AI voice technology company founded in 2017 that develops the MiiTel platform, which records, transcribes, and analyzes business conversations across phone, web conference, and face-to-face channels. It serves enterprise sales, call center, and customer success teams in Japan, Indonesia, and the United States, with 3,100+ companies and 120,000+ users.
- Ownership category
- akta.pro rank
RevComm industry classification
Industry- Product category
- Voice Analytics Software
- NAICS
- Telephone Call Centers (56142)
- akta.pro primary industry
- Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
- akta.pro secondary industries
- Customer Service, Support & Contact Center CRM (HDAEAFAC), Social CRM & Community Engagement Platforms (HDAEAFAF), Personalization, Testing & Conversion Rate Optimization (CRO) (BPAFAFAG)
Keywords
Where RevComm is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
RevComm business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- MiiTel SaaS Subscriptions: MiiTel provides AI-powered voice analysis platform as a subscription-based SaaS service. Revenue is generated through monthly or annual subscriptions for access to the platform's conversation analysis, transcription, and coaching features across phone, web meetings, and face-to-face channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription pricing for MiiTel platform |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
RevComm product offering
Product offeringCore offering
RevComm develops and sells MiiTel, an AI-powered voice analysis communication platform that automatically records, transcribes, and analyzes business conversations across phone calls, web conferences (Zoom), and face-to-face meetings. The platform delivers sales coaching, call quality monitoring, conversation transcription, emotion recognition, and CRM-integrated workflow automation for enterprise sales, call center, and customer success teams.
Product overview
RevComm provides MiiTel, an AI-powered voice analysis communication platform. The product lineup spans five integrated modules: MiiTel Phone (cloud IP telephone with voice analysis), MiiTel Meetings (Zoom web conference integration), MiiTel RecPod (face-to-face conversation analysis), MiiTel Call Center (contact center solution), and MiiTel Synapse/Synapse Copilot (AI business assistants). These are unified through MiiTel Analytics, which serves as the data visualization and management dashboard, and all share the core MiiTel speech/audio processing engine that converts phone, video, and in-person conversations into structured, searchable data. Over 3,100 companies and 120,000 users utilize the platform as of January 2026, spanning Japan, Indonesia, and the U.S.
Differentiator
Problem solved
Functional benefit
Brands
- MiiTel: AI-powered voice analysis platform that analyzes business conversations across phone, web conferences, and face-to-face channels
- MiiTel Phone
- MiiTel Meetings
- MiiTel RecPod
- MiiTel Call Center
- MiiTel Synapse
- MiiTel Synapse Copilot
Products and services
- MiiTel AI-powered voice analysis communication platform that records, transcribes, and analyzes business conversations across phone calls, web conferences, and face-to-face meetings for enterprise sales, customer success, and contact center teams.
- MiiTel Phone
Quantifiable outcome
- Over 3,100 companies and 120,000 users utilizing the platform as of January 2026
- +2 more outcomes
Companies that use RevComm
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
RevComm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability8 records
Feature6 records
RevComm partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered notable and strategic.
- Rakuten TravelnotableRakuten Travel integrated MiiTel voice analysis AI into its consulting operations for partner hotels across Japan. The integration standardizes consulting practices and provides detailed support using platform marketing data.
- Misawa Home KuietsunotableMisawa Home Kuietsu integrated MiiTel RecPod and MiiTel Synapse into its sales workflow. The AI tools enable objective analysis, improved inter-departmental collaboration, and better quality customer presentations.
- University of TsukubastrategicJoint research collaboration on speech emotion recognition. Published paper 'Speech Emotion Recognition based on Attention Weight Correction Using Word-level Confidence Measure' at INTERSPEECH 2021.
- 京都大学 (Kyoto University)strategicJoint research on speech emotion recognition presented at ICASSP 2022. Multi-task learning approach combining RevComm's business conversation data with acted emotion datasets.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
RevComm competitors and assessment
Company assessmentDirect peers
- Otter.ai: Otter.ai provides AI meeting transcription, summaries, and analytics across Zoom, Teams, and Google Meet. It is a direct competitor to MiiTel Meetings for web conference capture and analysis, with strong PLG adoption among individual users.
- Fireflies.ai: Fireflies.ai is an AI meeting assistant that records, transcribes, and analyzes meetings across video conferencing platforms, with workflow integrations similar to MiiTel's Outgoing Webhook pattern. It is an emerging player competing in meeting intelligence.
- Cresta: Cresta provides real-time AI coaching and agent assist for sales and customer service teams, using conversation analytics to surface guidance during live calls. It competes with RevComm's MiiTel Synapse Copilot on real-time negotiation support and AI-assisted customer interactions.
- Balto: Balto delivers real-time AI agent guidance and call center QA, including speech analytics and compliance checks. It is an emerging direct competitor in the AI-driven contact center coaching category where MiiTel Call Center operates.
- Gong.io: Gong is a leading conversation intelligence and revenue intelligence platform that records, transcribes, and analyzes sales calls and meetings. It is the most direct competitor to RevComm's MiiTel in functionality, target buyer (sales leaders), and AI-driven coaching use case.
- Observe.AI: Observe.AI is an AI conversation intelligence platform purpose-built for contact centers, providing call recording, speech analytics, agent coaching, and QA automation. It is the closest direct competitor to MiiTel Call Center on voice analytics for customer support and sales operations.
- Cogito: Cogito provides real-time AI coaching and emotion detection for contact center agents, with strong enterprise call center deployments. It overlaps with MiiTel's speech emotion recognition and call center quality management capabilities.
- Chorus.ai (ZoomInfo): Chorus.ai is a conversation intelligence platform acquired by ZoomInfo that captures and analyzes sales meetings for coaching and forecasting. It overlaps directly with MiiTel's call/meeting analytics and sales coaching capabilities and competes for the same enterprise sales motion.
Broad incumbents
- SalesLoft: SalesLoft is a sales engagement platform with integrated conversation intelligence (Drift acquisition) covering email, calls, and meetings. It is broader than RevComm but overlaps on call recording, transcription, and sales coaching analytics for enterprise sales teams.
- Outreach: Outreach is a sales execution platform with Kaia (conversation intelligence) for meeting recording, transcription, and analysis. It is a broader sales engagement player but directly competes with MiiTel on meeting intelligence and rep coaching.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
RevComm social profiles
Digital presenceRevComm compliance and trust
Trust signalCompliance2 records
RevComm financial estimates
Financial estimateRevenue estimate
Valuation estimate
RevComm leadership team
Management profileNumber of profiles
Profiles5 records
RevComm subsidiaries and ownership
Company hierarchySubsidiaries2 records
RevComm funding detail
Funding detailFunding overview
Funding rounds8 records
Investors31 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RevComm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RevComm
What does RevComm do?
RevComm develops and sells MiiTel, an AI-powered voice analysis communication platform that automatically records, transcribes, and analyzes business conversations across phone calls, web conferences (Zoom), and face-to-face meetings. The platform delivers sales coaching, call quality monitoring, conversation transcription, emotion recognition, and CRM-integrated workflow automation for enterprise sales, call center, and customer success teams.
Is RevComm a public or private company?
RevComm is a private company. It is classified as venture growth investor backed and is currently operating.
When was RevComm founded?
RevComm was founded in 2017. It employs 251 to 500 people.
Where is RevComm based?
RevComm is headquartered in Tokyo, Japan, in the Asia region.
How does RevComm make money?
One revenue line is on record: miiTel SaaS Subscriptions.
Who are RevComm's main competitors?
Direct peers on record are Otter.ai, Fireflies.ai, Cresta, Balto, Gong.io, Observe.AI, Cogito and Chorus.ai (ZoomInfo). Broad incumbents are SalesLoft and Outreach.
Does RevComm have an API?
No public API is recorded for RevComm.
What industry is RevComm in?
RevComm's product category is Voice Analytics Software. Its primary akta.pro industry code is BPAFAFAK, Customer Service/Support CRM & Contact Center Platforms, with a secondary code of HDAEAFAC, Customer Service, Support & Contact Center CRM. Its NAICS code is 56142.