CoreX
CoreX is a pure-play ServiceNow Elite Consulting & Implementation partner delivering enterprise workflow automation, AI enablement, and managed services to Global 2000 organizations across manufacturing, healthcare, financial services, TMT, life sciences, energy, and retail.
- Company typePrivate
- Founded2023
- HeadquartersRadnor, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What CoreX does
CoreX (legal entity CoreX Group LLC, Delaware) is a pure-play ServiceNow Elite Consulting & Implementation partner founded in 2023 and headquartered in Radnor, Pennsylvania. The firm is built exclusively around the ServiceNow Now Platform, delivering enterprise workflow automation, AI-powered transformations, and digital operations management across IT, HR, Finance, Customer, and Operational Technology domains. CoreX targets Global 2000 organizations through a direct, consultative enterprise sales motion and serves seven primary verticals — TMT, Manufacturing, Life Sciences, Financial Services, Healthcare, Energy & Utilities, and Retail — with documented engagements at named enterprises including Banco de Costa Rica, a global automotive manufacturer, a gaming publisher, a global pharmaceutical company, and a leading Mexican pharma company.
The company's service portfolio is organized into four layers: Core Services (AI Empowerment, Advisory & OCM, Consulting & Implementation, CoreXtend Managed Services), Innovation Services (AI Readiness, Custom App Development, Data Strategy, ERP Modernization, Platform Integrations), prescriptive ServiceNow offerings (HAMx, SAMx, VRx, Back Office Blueprint, Value Discovery), and AI Services (AI Strategy, AI Data Foundations, AI Workforce, OT Rapid Response). Branded sub-products and proprietary implementation packages — including the Agentic AI Laboratory in Guadalajara, Mexico — extend value beyond pure staff augmentation into repeatable, AI-enabled delivery assets.
CoreX generates revenue through three streams: (1) Consulting & Implementation professional services on multi-year enterprise contracts priced custom to scope and complexity; (2) CoreXtend managed services, providing recurring post-implementation support and optimization; and (3) Strategic Advisory tied to AI readiness and data foundations. The company employs 175+ people across the U.S., Mexico, Central America, and Spain, holds 2,350+ lifetime ServiceNow certifications (360+ earned in the last 12 months), and claims 2,750+ successful implementations. Backed by NewSpring Holdings, CoreX has executed three acquisitions in roughly 15 months — ITS Partners (2024-09), Volteo Digital (2025-04), and InSource's ServiceNow business unit (2025-12) — and stated an aspirational $200M annual revenue target.
CoreX firmographics
Firmographics- Name
- CoreX
- Legal name
- CoreX Group LLC
- Website
- https://corexcorp.com
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CoreX is a pure-play ServiceNow Elite Consulting & Implementation partner delivering enterprise workflow automation, AI enablement, and managed services to Global 2000 organizations across manufacturing, healthcare, financial services, TMT, life sciences, energy, and retail.
- Ownership category
- akta.pro rank
CoreX industry classification
Industry- Product category
- Enterprise IT Consulting - ServiceNow Elite Partner
- NAICS
- Other Scientific and Technical Consulting Services (54169), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industry
- Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)
Keywords
Where CoreX is headquartered
LocationHeadquarters
- HQ city
- Radnor
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
CoreX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Consulting & Implementation Services: Professional services revenue generated through strategic consulting, implementation, and advisory engagements for ServiceNow platform deployments. Includes organizational change management, strategic roadmapping, and platform implementation services.
- Managed Services (CoreXtend): Recurring revenue from ongoing platform support, optimization, and innovation services delivered through the CoreXtend managed services offering, providing continuous value delivery post-implementation.
- Strategic Advisory: Advisory services focused on AI strategy, data foundations, and workforce transformation aligned with ServiceNow's AI capabilities
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise consulting engagements - custom pricing based on scope and complexity |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
CoreX product offering
Product offeringCore offering
CoreX is a pure-play ServiceNow Elite Consulting & Implementation partner that helps enterprises unlock value in core operations such as finance and supply chain by designing, implementing, and optimizing ServiceNow Now Platform solutions. The firm delivers end-to-end consulting and implementation, advisory and organizational change management, managed services via its CoreXtend brand, and AI enablement services, supported by prescriptive offerings (HAMx, SAMx, VRx) and an Agentic AI Laboratory in Guadalajara for AI-powered workflow innovation.
Product overview
CoreX is a pure-play ServiceNow Elite Consulting & Implementation partner offering a comprehensive portfolio of services and solutions across the Now Platform. The portfolio is organized into Core Services (AI Empowerment, Advisory & OCM, Consulting & Implementation, CoreXtend Managed Services), Innovation Services (AI Readiness, Custom App Development, Data Strategy, ERP Modernization, Jamf Integration, Platform Integrations), ServiceNow Offerings (HAMx, SAMx, Value Discovery, VRx, Back Office Blueprint), and AI Services (AI Strategy, AI Data Foundations, AI Workforce, OT Rapid Response, Agentic AI Lab). CoreX implements and optimizes ServiceNow products including Asset Management (EAM/ITAM), CRM, CSM, HRSD, IRM, ITOM, ITx, OT Management, SecOps, Source-to-Pay (S2P), SPM, and GBS. The company has grown through strategic acquisitions of ITS Partners (2024), Volteo Digital (2025), and InSource (2025).
Differentiator
Problem solved
Functional benefit
Brands
- CoreXtend: Managed services offering that provides sustained platform optimization, advisory, and innovation support for ServiceNow environments.
- VRx
- HAMx
- SAMx
- ServiceNow Agentic AI Lab
Products and services
- Consulting & Implementation End-to-end ServiceNow consulting and implementation services delivering faster, scalable enterprise platform deployments for Global 2000 organizations across IT, HR, finance, customer, and operations workflows.
- Advisory & OCM Organizational change management and strategic advisory services to align strategy, accelerate ServiceNow adoption, and ensure transformation programs deliver sustained outcomes.
- CoreXtend Managed Services Recurring managed services that extend client teams with ongoing platform support, advisory, and innovation for sustained ServiceNow optimization after go-live.
- AI Empowerment (AI Enablement) Service helping organizations harness generative and agentic AI to drive AI adoption at scale across ServiceNow workflows and enterprise operations.
- AI Readiness Assessment and preparation services that evaluate organizational readiness for operationalizing AI at scale across enterprise operations.
- Custom App Development Custom application development on the ServiceNow Now Platform to extend workflow and operational functionality for enterprise clients.
- Data Strategy Data strategy services that improve CMDB quality, integration, and governance to support AI-ready enterprise data foundations.
- ERP Modernization Modernization services that connect ServiceNow with enterprise ERP systems to unify operations across finance, procurement, and supply chain workflows.
- Jamf Integration Integration services connecting ServiceNow with Jamf for unified Apple device management in enterprise IT environments.
- Platform Integrations Integration services that connect ServiceNow with existing enterprise systems and third-party applications to extend platform value.
- HAMx (Hardware Asset Management) Proprietary prescriptive, fast-track implementation package for ServiceNow Hardware Asset Management, accelerating HAM deployments for enterprise clients.
- SAMx (Software Asset Management) Proprietary accelerated implementation service for ServiceNow Software Asset Management, optimizing licensing and software asset visibility.
- VRx (Vulnerability Response) Proprietary prescriptive implementation package for ServiceNow Vulnerability Response that streamlines vulnerability detection, classification, and remediation cycles.
- Back Office Blueprint Solution for modernizing back-office operations including finance, procurement, and supply chain workflows on the ServiceNow platform.
- Value Discovery Sessions Complimentary half- to full-day discovery workshop that assesses and unlocks value from enterprise ServiceNow investments by aligning platform capabilities to business outcomes.
- ServiceNow Agentic AI Lab Dedicated Agentic AI innovation laboratory in Guadalajara, Mexico focused on building AI-powered ServiceNow workflows, custom applications, and IoT-connected systems for enterprise clients.
- OT Rapid Response Rapid response AI-driven solution for operational technology environments, enabling faster incident triage and response in manufacturing and industrial settings.
- AI Strategy Strategic consulting that helps organizations prepare for operationalizing AI at scale within the ServiceNow ecosystem, aligned with ServiceNow's AI capabilities.
- AI Data Foundations Services that build trusted data foundations required for enterprise AI initiatives, ensuring data quality, integration, and governance on ServiceNow.
- AI Workforce Services that develop AI-ready workforce capabilities and support enterprise talent transformation for AI adoption on ServiceNow.
Quantifiable outcome
- 220% increase in OT asset inventory visibility for manufacturing client
- +3 more outcomes
Companies that use CoreX
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles2 records
CoreX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature4 records
CoreX partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- InSourcecoreAcquired ServiceNow business unit bringing approximately 75 employees and positioning CoreX as leading provider of services around ServiceNow's Strategic Portfolio Management platform. InSource was described as the world's number one SPM implementer with 1,500+ implementations and 4.76 CSAT rating.
- Volteo DigitalcoreAcquired company expanding CoreX's coverage of Latin America and EMEA markets. Fernando Gordoa, former CEO, became President and General Manager for Latin America & Iberia. The acquisition established the Agentic AI Laboratory in Guadalajara.
- ITS PartnerscoreAcquired company bringing deep expertise in manufacturing, operational technology, and asset management. Fritz Byam, former CEO of ITS Partners, joined as Head of Industrial Solutions. Acquisition expanded CoreX's go-to-market strategy for industrial transformation.
- ServiceNowcoreElite ServiceNow Consulting & Implementation partner with global delivery teams and deep platform experience. CoreX aligns with ServiceNow's vision for intelligent workflows, platform-driven growth, and outcome-based transformation. The partnership enables delivery across IT, Finance, Customer, and Employee workflows with AI-powered capabilities.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
CoreX competitors and assessment
Company assessmentDirect peers
- Fujitsu: Fujitsu is a global ServiceNow Elite Partner delivering enterprise transformations across industries. Comparable to CoreX in scale of delivery and vertical coverage, particularly in EMEA and APAC enterprise customers.
- Slalom: Slalom is a ServiceNow Elite Consulting Partner with deep enterprise transformation practices across multiple verticals. Closely comparable to CoreX as a pure-play, mid-to-large ServiceNow consultancy targeting Global 2000 transformations, with overlapping ITSM, CX, and AI workflow offerings.
- NewRocket: NewRocket is a ServiceNow Elite Partner focused on enterprise workflow and employee experience transformations. Directly comparable to CoreX in its pure-play ServiceNow positioning, industry-vertical expertise, and emphasis on journey-to-experience and managed services engagements.
- GlideFast Consulting: GlideFast is a ServiceNow Elite Partner specializing in implementation, managed services, and integration. Highly comparable to CoreX as a focused ServiceNow consulting firm with strong delivery capabilities across IT, HR, and customer workflows.
- Crossfuze: Crossfuze is a ServiceNow Elite Partner with strengths in IT asset management, HRSD, and managed services. Comparable to CoreX's HAMx/SAMx/VRx prescriptive offerings and CoreXtend managed services portfolio.
Broad incumbents
- KPMG: KPMG is a ServiceNow Elite Partner with a strong Source-to-Pay, finance transformation, and risk practice. Notable comparable because CoreX's CEO built KPMG's first ServiceNow practice; KPMG remains a competitor for large enterprise transformation deals.
- Deloitte: Deloitte operates a major ServiceNow practice within its broader consulting portfolio, often leading large multi-workflow transformations. Comparable to CoreX in targeting regulated and complex enterprise environments, but with substantially larger scale.
- CDW: CDW is a ServiceNow Elite Partner with broad enterprise technology delivery across IT, security, and workplace. Comparable to CoreX in serving enterprise IT buyers and providing managed services around the ServiceNow platform.
- Cognizant: Cognizant is a global SI with a sizable ServiceNow practice, having absorbed Thirdera and other ServiceNow-focused firms. Competes with CoreX for enterprise transformations at scale and represents a possible strategic acquirer given prior ServiceNow roll-up activity.
- Accenture: Accenture is a global SI with one of the largest ServiceNow practices, competing for the same Global 2000 enterprise transformation mandates as CoreX. Broader portfolio and bench size make it a key incumbent competitor despite less ServiceNow specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
CoreX social profiles
Digital presenceCoreX financial estimates
Financial estimateRevenue estimate
Valuation estimate
CoreX leadership team
Management profileNumber of profiles
Profiles13 records
CoreX subsidiaries and ownership
Company hierarchySubsidiaries3 records
CoreX funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CoreX M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CoreX
What does CoreX do?
CoreX is a pure-play ServiceNow Elite Consulting & Implementation partner that helps enterprises unlock value in core operations such as finance and supply chain by designing, implementing, and optimizing ServiceNow Now Platform solutions. The firm delivers end-to-end consulting and implementation, advisory and organizational change management, managed services via its CoreXtend brand, and AI enablement services, supported by prescriptive offerings (HAMx, SAMx, VRx) and an Agentic AI Laboratory in Guadalajara for AI-powered workflow innovation.
Is CoreX a public or private company?
CoreX is a private company. It is classified as private equity controlled and is currently operating.
When was CoreX founded?
CoreX was founded in 2023. It employs 101 to 250 people.
Where is CoreX based?
CoreX is headquartered in Radnor, United States, in the North America region.
How does CoreX make money?
Three revenue lines are on record. Consulting & Implementation Services are the primary driver. The others are managed Services (CoreXtend) and strategic Advisory.
Who are CoreX's main competitors?
Direct peers on record are Fujitsu, Slalom, NewRocket, GlideFast Consulting and Crossfuze. Broad incumbents are KPMG, Deloitte, CDW, Cognizant and Accenture.
Does CoreX have an API?
No public API is recorded for CoreX.
What industry is CoreX in?
CoreX's product category is Enterprise IT Consulting - ServiceNow Elite Partner. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of HDAEALAL, Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms. Its NAICS code is 54169 and its SIC code is 8742.