Optix
Optix (ShareDesk Global, Inc.) is a Vancouver-based SaaS company providing an automation-first management platform with white-labeled mobile apps for 1,000+ coworking and flex-space operators across 25+ countries, covering booking, billing, CRM, and community engagement.
- Company typePrivate
- Founded2015
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Optix does
Optix (legally ShareDesk Global, Inc.) is a Vancouver, Canada-based private SaaS company founded in 2015 that provides an automation-first management platform for coworking operators and adjacent flexible-workspace verticals. The platform unifies resource booking (desks, meeting rooms, dedicated offices), member management, invoicing and payments, CRM, community engagement, and visitor management in a single product, with a fully white-labeled mobile application published in iOS and Android app stores under the operator's own brand. The technical architecture is mobile-first, cloud-hosted, and API-first, exposing a developer platform at developer.optixapp.com and connecting natively or via Zapier to 5,000+ third-party applications including Stripe, Kisi, QuickBooks, Google Calendar, Mailchimp, and IronWifi.
The core differentiator is a built-in automation engine with 1,000+ pre-built workflows covering the entire member journey from lead nurturing and onboarding through booking, invoicing, and retention upselling. Optix serves a primary customer base of 1,000+ coworking and flex-space operators across 25+ countries, with disclosed verticals spanning traditional coworking, co-warehousing, medical coworking, golf simulators, shared kitchens, beauty salons, micro-gyms, coworking-with-childcare, and creative coworking. The product strategy is clearly vertical-segmented, evidenced by dedicated solution pages for each niche.
Revenue is generated primarily through recurring SaaS subscriptions (tiered at approximately $149-$257/month with custom enterprise pricing and 14-day free trial), supplemented by Stripe-based payment processing transaction fees, professional services (onboarding, training, advisory), and hardware sales (Bluetooth beacons for access and check-in). Go-to-market combines product-led growth (free trial, self-serve) with a sales-led enterprise motion and a global partner referral program targeting coworking consultants, plus a customer referral program. The company is venture-backed by Draper Associates, Kima Ventures, Tech Coast Angels, Twenty Ventures, and Kimball, with disclosed funding of approximately $3.7M across 2013-2016 rounds; no recent funding activity is disclosed in the source material.
Optix firmographics
Firmographics- Name
- Optix
- Legal name
- ShareDesk Global, Inc.
- Website
- https://optixapp.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Optix (ShareDesk Global, Inc.) is a Vancouver-based SaaS company providing an automation-first management platform with white-labeled mobile apps for 1,000+ coworking and flex-space operators across 25+ countries, covering booking, billing, CRM, and community engagement.
- Ownership category
- akta.pro rank
Where Optix is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Optix business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS: Core revenue from subscription-based software licensing. Administrators pay recurring fees for platform access with different modules and features. Subscriptions auto-renew annually with 30-day notice for cancellation. Pricing varies by member limits and feature tiers.
- Payment Processing: Optix Payments enables administrators to accept and process payments from end users through integrated Stripe or other payment providers. Transaction fees may apply for payment processing services.
- Professional Services: Additional services including onboarding, orientation, training, coaching, and advisory services available for separate fees on time and materials or fixed quote basis.
- Hardware Sales: Bluetooth beacons and other hardware necessary for service implementation, sold to administrators either directly or through third-party providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard coworking management platform with core features |
| Subscription | Annual | Enterprise tier with advanced features and higher member limits |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Optix product offering
Product offeringCore offering
Optix provides an automation-first SaaS platform that enables coworking and flex space operators to manage bookings, invoicing, member relationships, community engagement, and access control from a single unified system. The platform includes a white-labeled branded mobile app, an automation engine with 1,000+ pre-built workflows, and a developer API for custom integrations. Vertical-specific editions serve coworking spaces, co-warehousing, medical coworking, golf simulators, shared kitchens, beauty salons, micro-gyms, and coworking-with-childcare operators globally.
Product overview
Optix is an automation-first SaaS platform for coworking and flex spaces, combining a unified core product with modular add-on capabilities. The platform's core offering includes booking management, automated invoicing, a white-labeled mobile app, CRM, and community engagement tools, all powered by an automation engine with 1,000+ pre-built workflows. Solution-specific variants target diverse flex space verticals including coworking spaces, co-warehousing, medical coworking, golf simulators, shared kitchens, beauty salons, micro-gyms, and coworking with childcare. The product architecture supports operators from single locations to enterprise multi-location deployments, with 5,000+ third-party integrations and a developer API for custom extensions.
Differentiator
Problem solved
Functional benefit
Products and services
- Optix Coworking Automation Software The primary automation-first SaaS platform for coworking and flex space operators, providing end-to-end automation for booking, invoicing, CRM, member management, and community engagement in a single unified system. Sold to coworking and flex space operators globally under annual subscription.
- Optix Automations Workflow automation engine with 1,000+ pre-built automations covering lead nurturing, onboarding, booking, invoicing, upselling, and member communications to reduce manual work across the entire member journey.
- White-Labeled Mobile App Fully customizable, branded mobile application for iOS and Android published under the operator's brand in the Apple App Store and Google Play, enabling members to manage bookings, payments, and communications on mobile.
- Billing and Payments
- Coworking CRM
- Optix Developer Platform
- Optix for Coworking Spaces
- Optix for Co-warehousing
- Optix for Medical Coworking
- Optix for Golf Simulators
- Optix for Shared Kitchens
- Optix for Shared Salons and Beauty
- Optix for Micro-gyms
- Optix for Coworking and Childcare
- Optix for Flex Spaces
- Floor Plan Interactive floor plan visualization tool for space management and booking, enabling operators to manage their physical workspace layout within the platform.
Quantifiable outcome
- Three locations can run with one employee through automation
- +6 more outcomes
Companies that use Optix
Customer profileNamed customers16 records
Segments9 records
Ideal customer profiles3 records
Optix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature6 records
Optix partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- CoWorkHQcoreCoworking consulting partner using Optix for over three years. CEO Gavin Merwood uses the platform in his own space and has helped clients migrate to Optix from other software. Actively refers clients to Optix.
- Kisicore6+ year technology partnership for access control integration. Kisi provides physical access control systems integrated with Optix platform. Daniela Mallarino, Technology Partnerships Manager at Kisi, describes the partnership as a rich and creative journey with room for open discussions around growth strategy.
- StripecorePayment processing integration through Stripe Connect for accepting and processing payments from end users. Enables credit card and ACH payment processing, refunds, and automated receipts.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Optix competitors and assessment
Company assessmentDirect peers
- OfficeRnD: OfficeRnD is a coworking and flex-space management SaaS platform offering booking, billing, CRM, and member-engagement functionality to coworking operators globally — directly overlapping Optix's core product, customer base, and go-to-market motion.
- Nexudus: Nexudus is a long-established coworking management platform providing booking, invoicing, access control, and community features to coworking operators worldwide — directly competing with Optix across both SMB and enterprise coworking customers.
- Coworks (by OfficeSpace): Coworks is a coworking and flexible-workspace management software built by OfficeSpace, targeting similar operators with booking, billing, and member-engagement features — directly overlapping Optix's product surface and customer segment.
- essensys: essensys is an enterprise-grade platform powering coworking and flex-space operators with connectivity, access control, and back-office software — directly competing with Optix, particularly in the enterprise and multi-location segments.
- Cobot: Cobot is a coworking management platform offering member management, booking, invoicing, and automation for coworking spaces — directly overlapping Optix and explicitly referenced as a migration source in Optix's own customer story (OneSpace).
- Spacebring: Spacebring (formerly Reasy) is a coworking and shared-space management platform offering booking, billing, and member apps — a direct, smaller-scale competitor to Optix with overlapping product surface and SMB customer focus.
Broad incumbents
- Yardi: Yardi is a large, established commercial real estate and property management software suite whose coworking/flex-space offerings compete with Optix at the enterprise end. It does not specialize in coworking but offers overlapping capabilities as part of a much wider portfolio.
- AppFolio: AppFolio is a leading property management SaaS platform that, while focused on residential and traditional CRE, increasingly serves mixed-use and flex operators with adjacent workflow tools — competing at the edges of Optix's market.
Emerging players
- Hubble: Hubble is a flexible-office marketplace and software provider that helps companies find and manage coworking and flex-space memberships, with partial overlap to Optix's operator-side tooling from the demand/tenant side of the ecosystem.
- LiquidSpace: LiquidSpace operates a marketplace and management platform for on-demand workspaces, intersecting with Optix's operator customers at the booking and distribution layer rather than competing head-to-head on core management software.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Optix social profiles
Digital presenceOptix compliance and trust
Trust signalCompliance3 records
Optix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Optix leadership team
Management profileNumber of profiles
Profiles4 records
Optix funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Optix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Optix
What does Optix do?
Optix provides an automation-first SaaS platform that enables coworking and flex space operators to manage bookings, invoicing, member relationships, community engagement, and access control from a single unified system. The platform includes a white-labeled branded mobile app, an automation engine with 1,000+ pre-built workflows, and a developer API for custom integrations. Vertical-specific editions serve coworking spaces, co-warehousing, medical coworking, golf simulators, shared kitchens, beauty salons, micro-gyms, and coworking-with-childcare operators globally.
Is Optix a public or private company?
Optix is a private company. It is classified as venture growth investor backed and is currently operating.
When was Optix founded?
Optix was founded in 2015. It employs 11 to 50 people.
Where is Optix based?
Optix is headquartered in Vancouver, Canada, in the North America region.
How does Optix make money?
Four revenue lines are on record. Subscription SaaS are the primary driver. The others are payment Processing, professional Services and hardware Sales.
Who are Optix's main competitors?
Direct peers on record are OfficeRnD, Nexudus, Coworks (by OfficeSpace), essensys, Cobot and Spacebring. Broad incumbents are Yardi and AppFolio. Emerging players are Hubble and LiquidSpace.
Does Optix have an API?
Yes. Optix offers a developer platform and API that enables users to create apps within the Optix platform. The API is available at developer.optixapp.com and is subject to Optix API Terms of Use. Additionally, through the use of AI-tools such as the Optix chatbot, Optix leverages third-party AI technology for virtual assistants and chatbots accessed through the Service. Developer documentation is at developer.optixapp.com.