Tookan
Tookan is a cloud-based delivery management SaaS platform that enables businesses to dispatch fleets, optimize routes, and track deliveries in real time across food, grocery, courier, field service, and on-demand verticals globally.
- Company typePrivate
- Founded2016
- HeadquartersSan Francisco, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Tookan does
Tookan is a cloud-based delivery management SaaS platform developed and operated by Jungleworks that enables businesses to dispatch fleets, optimize routes, and track deliveries in real time across pickup-and-delivery, field-service, and appointment workflows. The platform combines a web dashboard with white-labeled customer and agent mobile applications (available in 20+ languages) and supports feature modules including auto-allocation algorithms (nearest agent, FIFO, round robin, batch-wise), geofencing, recurring task scheduling, merchant onboarding with role-based ACLs, agent earning and pricing rules, and webhook-based system integration. The technical stack integrates with 45+ POS and e-commerce platforms (Shopify, WooCommerce, Square POS, PetPooja, Foodics, GloriaFood, UberEats) and orchestrates deliveries across six third-party carriers (Stuart, Frayt, Porter, Glovo, Zomato Xtreme, Shadowfax) via a dedicated Delivery Orchestration extension.
Tookan generates revenue through tiered SaaS subscriptions priced on monthly delivery volume (1-100 to 5001+ deliveries), an All-Inclusive white-label Suite at $5,099 per year, marketplace commissions enabled through its Merchant Billing extension (task-based, agent-based, fixed, and custom plans), and white-label/OEM licensing. Go-to-market combines product-led growth via a 14-day free trial for SMBs, direct enterprise sales for logos such as McDonald's, TATA Play, AB InBev, and Decathlon, and a partner network for resellers and integrators. The company operates from engineering headquarters in Mohali (India) with regional offices in Tampa (North America) and Dubai and Sharjah (Middle East and Africa), serving 5K+ live businesses across 180+ countries within the broader Jungleworks stack.
Tookan firmographics
Firmographics- Name
- Tookan
- Legal name
- Jungleworks Software Private Limited
- Website
- https://jungleworks.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Tookan is a cloud-based delivery management SaaS platform that enables businesses to dispatch fleets, optimize routes, and track deliveries in real time across food, grocery, courier, field service, and on-demand verticals globally.
- Ownership category
- akta.pro rank
Tookan industry classification
Industry- Product category
- Delivery Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Local Messengers and Local Delivery (4922)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industry
- Data App Builders (Forms, Portals & Internal Tools) (HDAEAKAK)
Keywords
Where Tookan is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Tookan business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription Plans: Tookan operates on a subscription SaaS model with tiered pricing based on monthly delivery volume. Plans range from 1-100 deliveries/month to 5001+ deliveries/month. The All-Inclusive Tookan Delivery Suite is priced at $5,099/year. Additional customization and white-labeling is available at higher tiers.
- Merchant Billing / Platform Commission: Platform operators using Tookan can charge merchants through custom billing plans (task-based, agent-based, fixed, or custom). Tookan takes a platform fee or enables operators to set their own margins, creating a marketplace commission revenue stream for platform operators.
- White-Label Licensing: White-labeling the platform allows businesses to brand the software as their own. The maintenance charges for white-labeled applications hosted on Jungleworks servers include periodic updates. This represents a higher-tier licensing arrangement.
- Professional Services & Configuration: Jungleworks provides guidance and training materials for configuration but clients complete configuration themselves. Customized subscription plans and setup fees contribute to revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | 14-Day Free Trial |
| Subscription | Monthly | Volume-based Delivery Plans (1-100 to 5001+ monthly deliveries) |
| Subscription | Annual | All-Inclusive Tookan Delivery Suite |
| Transaction based/ take rate | Monthly | Merchant Billing Plans (Task-Based, Agent-Based, Fixed, Custom) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
Tookan product offering
Product offeringCore offering
Tookan is a cloud-based delivery management SaaS platform that enables businesses to streamline last-mile delivery, dispatch, and field service operations. The platform automates task allocation, route optimization, real-time fleet tracking, agent payouts, and merchant billing through a web dashboard complemented by white-labeled customer and agent mobile apps. It supports multiple workflows including pickup & delivery, appointment/field services, and fleet management, with integrations to 45+ POS, e-commerce, payment, and third-party delivery providers.
Product overview
Tookan is a delivery management software platform operated by Jungleworks, designed to optimize fleet operations across pickup, delivery, and field service workflows. The core Tookan platform provides dispatch management, route optimization, and real-time tracking capabilities, which are extended through a modular add-on ecosystem including agent earning and pricing templates, recurring task automation, fleet availability management, AI prediction analytics, merchant onboarding with billing, webhook notifications, and delivery orchestration integrations with third-party carriers. The product supports multiple industry verticals (food delivery, grocery, pharmacy, logistics, courier, waste collection) and operates across 180+ countries with over 5 million users. Tookan integrates with e-commerce platforms (Shopify, WooCommerce, Flipdish, GloriaFood, Deliverect), POS systems (Square POS, PetPooja, Foodics, Deal POS), payment processors (Stripe Connect, RazorpayX), and delivery service providers (Stuart, Frayt, Porter, Glovo, Zomato Xtreme, Shadowfax Store).
Differentiator
Problem solved
Functional benefit
Products and services
- Tookan Delivery Management Platform Cloud-based delivery management platform that automates dispatch, task allocation, route optimization, real-time tracking, and merchant billing for businesses running pickup, delivery, and field service operations across food, grocery, courier, pharmacy, logistics, and home services verticals.
- Tookan PnD 2.0 Enhanced version of Tookan's pickup and delivery workflow with advanced features tailored for laundry services, waste collection, concierge services, and fuel delivery operations.
- Tookan Booking Forms Customizable booking forms with multilingual support that capture delivery orders, schedule pickups, and manage field service appointments for global marketplace deployment.
- Tookan Delivery Orchestration Delivery orchestration software that connects businesses to multiple third-party delivery fleets including Stuart, Frayt, Porter, Glovo, Zomato Xtreme, and Shadowfax for multi-carrier dispatch and fulfillment.
Quantifiable outcome
- Reduces per-delivery costs by up to 32% through route optimization, fleet utilization, and automated customer communication
- +4 more outcomes
Companies that use Tookan
Customer profileNamed customers15 records
Segments8 records
Ideal customer profiles3 records
Tookan technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability2 records
Feature16 records
Tookan partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- ShopifycoreTookan integrates with Shopify enabling e-commerce stores on Shopify to automatically create delivery tasks in Tookan when orders are placed. One of 45+ POS/integration partners.
- Square POScoreTookan integrates with Square POS allowing retailers using Square to sync orders to Tookan for delivery task creation and agent dispatch.
- GloriaFoodcoreGloriaFood free online ordering platform integrates with Tookan for delivery tracking. Restaurants using GloriaFood can enable Tookan integration from their dashboard using API keys for automatic task creation.
- UberEatscoreUberEats integration with Tookan enables restaurants to sync orders from UberEats into Tookan for delivery management, driver dispatch, and real-time tracking.
- WooCommercecoreWooCommerce WordPress e-commerce plugin integrates with Tookan using API keys (Consumer Key, Consumer Secret). Orders sync automatically as tasks in Tookan with optional auto-assignment and geofence support.
- Stripe ConnectcoreStripe Connect integration enables automatic agent earnings payouts directly to agent bank accounts. Agents register bank details in the agent app, and earnings are transferred automatically after task completion.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Tookan competitors and assessment
Company assessmentDirect peers
- WorkWave: WorkWave provides field service management, route optimization, and fleet management software for pest control, landscaping, and home service businesses. It is comparable to Tookan's Field Services & Appointments workflow and serves a similar SMB field-workforce customer base.
- OptimoRoute: OptimoRoute is a route planning and field service optimization SaaS used by SMB and mid-market delivery and service businesses. It directly competes with Tookan's route optimization and dispatch features for fleets with hundreds of stops per day.
- Onfleet: Onfleet is a last-mile delivery management SaaS offering dispatch, route optimization, real-time tracking, and customer notifications. It serves similar SMB and mid-market delivery use cases (food, courier, retail) as Tookan, with comparable self-serve onboarding and per-task pricing.
- Locus: Locus.sh provides AI-powered route optimization, dispatch, and last-mile delivery orchestration for enterprises and 3PLs. It competes with Tookan's auto-allocation, geofencing, and route optimization features with a heavier emphasis on machine learning and analytics.
- Route4Me: Route4Me is a route optimization platform offering planning, dispatch, and last-mile tracking across multiple verticals. It overlaps with Tookan's core routing and dispatch functionality and shares the SMB and mid-market customer profile.
- FarEye: FarEye is a delivery management and orchestration platform serving shippers, 3PLs, and carriers across B2B and B2C shipments. It overlaps with Tookan's dispatch, route optimization, and enterprise workflow features, particularly for shippers and third-party logistics.
- Bringg: Bringg is a delivery orchestration platform connecting retailers, 3PLs, and delivery drivers through APIs, providing dispatch, tracking, and driver management. It is a direct competitor to Tookan's Delivery Orchestration extension and targets large enterprise and marketplace operators.
- DispatchTrack: DispatchTrack provides delivery management, route optimization, and customer experience software for large enterprise retailers and 3PLs. It overlaps directly with Tookan's pickup-and-delivery and customer-facing tracking capabilities, particularly in big-box retail and appliance/furniture verticals.
Broad incumbents
- Descartes Systems Group: Descartes is a large logistics technology vendor offering routing, mobile workforce, and transportation management solutions across the global supply chain. It competes with Tookan in route optimization and field service management, particularly for large enterprise shippers, but as part of a much broader logistics portfolio.
Emerging players
- Shippo: Shippo is a shipping API and management platform focused on parcel shipping rather than last-mile delivery dispatch. It overlaps with Tookan's order creation and integration layer for SMB e-commerce merchants but addresses a different step in the fulfillment workflow.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Tookan social profiles
Digital presenceTookan compliance and trust
Trust signalCompliance5 records
Tookan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tookan leadership team
Management profileNumber of profiles
Profiles1 record
Tookan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tookan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tookan
What does Tookan do?
Tookan is a cloud-based delivery management SaaS platform that enables businesses to streamline last-mile delivery, dispatch, and field service operations. The platform automates task allocation, route optimization, real-time fleet tracking, agent payouts, and merchant billing through a web dashboard complemented by white-labeled customer and agent mobile apps. It supports multiple workflows including pickup & delivery, appointment/field services, and fleet management, with integrations to 45+ POS, e-commerce, payment, and third-party delivery providers.
Is Tookan a public or private company?
Tookan is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tookan founded?
Tookan was founded in 2016. It employs 1,001 to 5,000 people.
Where is Tookan based?
Tookan is headquartered in San Francisco, United States, in the North America region.
How does Tookan make money?
Four revenue lines are on record. SaaS Subscription Plans are the primary driver. The others are merchant Billing / Platform Commission, white-Label Licensing and professional Services & Configuration.
Who are Tookan's main competitors?
Direct peers on record are WorkWave, OptimoRoute, Onfleet, Locus, Route4Me, FarEye, Bringg and DispatchTrack. Descartes Systems Group is listed as a broad incumbent. Shippo is listed as an emerging player.
Does Tookan have an API?
Yes. Tookan offers a REST API enabling developers to create, edit, view, and delete tasks; manage multiple pickup and delivery scenarios; import tasks via CSV; access merchant features; search webhook logs by task ID; and integrate with third-party platforms for order management and delivery automation. The API accepts JSON over HTTPS with timezone parameters for task creation. Developer documentation is at tookanapi.docs.apiary.io.
What industry is Tookan in?
Tookan's product category is Delivery Management Software. Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of HDAEAKAK, Data App Builders (Forms, Portals & Internal Tools). Its NAICS code is 518 and its SIC code is 7374.