medIQ

What medIQ does

MedIQ (MedIQ Smart Healthcare) is a Pakistan-headquartered, AI-powered digital healthcare platform founded in 2020 by Dr. Saira Siddique. It operates as a hybrid cashless ecosystem that connects patients, providers, and payers through a unified mobile application and a network of 3,000-7,000+ panel providers across 50-100+ cities in Pakistan, with expanding presence in Singapore and Saudi Arabia.

The platform's product surface spans the Med-AI Suite (voice-based pre-consultation agent "Huda", face-scan vitals, OCR prescription analysis, AI Scribe for SOAP notes, and a Health Insights chat agent), the Ambient Clinical Intelligence system launched in November 2025 for hospital documentation, Cashless OPD and IPD Management solutions, Third-Party Administrator services for insurers, Corporate Wellness programs, White-Label tech for insurance digitization, and Electronic Medical Records. Underlying AI capabilities include NLP, computer vision, generative AI, autonomous agents, and anomaly detection applied to claims, consultations, and clinical workflows.

MedIQ monetizes through five revenue streams: subscription-based corporate healthcare management (OPD/IPD pool funds), managed-service TPA fees from insurers, transaction fees on digital healthcare services, licensing/royalty income from white-label deployments, and affiliate commissions on customized group health and life insurance plans. Go-to-market combines direct enterprise sales to corporate HR teams, channel partnerships with insurers (Jubilee General Insurance, Shaheen Insurance, Cloudigent), and a self-serve consumer app for end-employees.

Name

medIQ

Legal name

MedIQ (SMC-Private) Limited

Website

https://mediq.com.pk

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

MedIQ is a Pakistan-based AI-powered digital healthcare platform that connects patients, providers, and insurers through cashless OPD/IPD management, TPA services, and a Med-AI suite, serving corporate clients, insurance companies, and their employees across 150+ Pakistan cities with GCC expansion underway.

Ownership category

akta.pro rank

Product category

Digital Healthcare Platform

NAICS

Health Care and Social Assistance (62), Home Health Care Services (621610)

SIC

Services-Health Services (8000), Hospital & Medical Service Plans (6324), Services-Home Health Care Services (8082)

akta.pro primary industry

Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

akta.pro secondary industries

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO), Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Digital healthcare platform
• AI clinical documentation
• Health insurance TPA
• Corporate wellness solutions
• Cashless OPD IPD management

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Corporate Healthcare Management: MedIQ provides managed healthcare solutions to corporate clients, offering OPD/IPD pool fund management, claims processing, and administrative services. Companies pay for access to the platform and services, with costs based on employee count and selected coverage tiers.
2. TPA Services: As a Third-Party Administrator, MedIQ charges insurance companies fees for managing their healthcare claims, policy administration, network management, and customer service operations.
3. Digital Healthcare Services: Revenue from teleconsultations, pharmacy orders, lab test bookings, and other digital healthcare services rendered through the platform.
4. White-Label Technology Solutions: MedIQ offers white-labeled tech solutions allowing insurance companies to digitize their back-end and customer-facing services, generating licensing or service fees.
5. Customized Insurance Plans: MedIQ facilitates group health and life insurance plans tailored for organizations, potentially earning commissions or fees from insurance partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

MedIQ operates an AI-powered, digitally integrated hybrid healthcare platform that connects patients, providers, and payers. It delivers cashless OPD/IPD management, AI-driven clinical and claims tools (Med-AI Suite), third-party administration (TPA) for insurance companies, corporate wellness programs, white-label technology for insurers, and customized group health and life insurance plans across Pakistan and the GCC region.

Product overview

MedIQ is Pakistan's first AI-powered, digitally integrated hybrid healthcare platform operating as a unified ecosystem. The core offering combines a Mobile Application (for patients/employees) with the Med-AI Suite (AI-powered tools including Doctor Pre-Consultation, Health Insights Chat Agent, Vitals Measurement via Face Scan, OCR Prescription Analysis, and AI Scribe for SOAP Notes), Cashless OPD & IPD Management Solutions, TPA Services (policy administration, claims management, network management), Corporate Wellness Program, and Customized Health & Life Insurance Plans. Additional sub-products include Doctor Consultation, Pharmacy Services, Labs & Diagnostics, Claims Submission, and Electronic Medical Records. All services are integrated through the MedIQ platform and network of 7,000+ panel providers across 100+ cities, enabling cashless access and real-time AI-driven claims processing.

Differentiator

Problem solved

Functional benefit

Brands

• Med-AI: AI-powered healthcare suite featuring voice-based AI consultation agents, health insights chat agents, vitals measurement via face scan, OCR prescription analysis, and AI scribe for SOAP notes.
• MedIQ TPA

Products and services

• Med-AI Suite
• Cashless OPD & IPD Management Solutions
• Third-Party Administrator (TPA) Services
• Corporate Wellness Program
• Customized Health & Life Insurance Plans
• White-Label Tech Solutions
• MedIQ Mobile Application

Quantifiable outcome

• Claims reimbursed within 5 working days after verification
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability13 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core, minor and flagship.

• CloudigentcoreStrategic or Co-development Partner · 1 October 2025Cloudigent adopted MedIQ's Hybrid Cashless OPD & IPD Pool Fund and Claims Management Solution. Provides employees cashless access to 4,000+ healthcare providers across 75 cities with AI-driven claims processing within 5 days.
• Patel HospitalminorStrategic or Co-development Partner · 1 October 2025Partnered with Patel Hospital for Breast Cancer Awareness Session for Syngenta Pakistan employees. Dr. Sakina Abid from Patel Hospital led the awareness talk.
• Jubilee General InsuranceflagshipStrategic or Co-development Partner · 1 September 2025Landmark strategic collaboration to launch cashless, digitally powered OPD coverage. Jubilee customers gain access to MedIQ's 7,000+ panel providers across 100+ cities. Features AI-powered instant claims settlement and real-time dashboard.
• Shaheen InsurancecoreStrategic or Co-development Partner · 1 June 2025MedIQ serves as Third-Party Administrator for Shaheen Insurance, managing digital claim management, cashless IPD & OPD access, hospitalization & maternity coverage. MoU signed in Karachi with MedIQ handling entire range of healthcare services for Shaheen clients.
• Ali Medical CentrecoreStrategic or Co-development Partner · 1 June 2025Partnership brings cashless hospital access, faster diagnostics and admissions to MedIQ users in Islamabad and northern regions. MoU signed with Dr. Saira Siddique and Dr. Bilal Butt formalizing the collaboration.
• Abbott LaboratoriescoreStrategic or Co-development Partner · 1 June 2025Collaboration to host Mental Health and Wellness Awareness Sessions for Abbott employees in Lahore, Faisalabad, and Karachi. Sessions covered stress management, work-life balance, and nutrition for mental well-being.
• FoodpandaminorGTM or Marketing PartnerCorporate partner receiving healthcare services through MedIQ's platform.
• DisruptminorGTM or Marketing PartnerCorporate partner and platform partner listed on MedIQ's website.
• AbhiminorGTM or Marketing PartnerCorporate partner listed on MedIQ's platform.
• SavyouminorGTM or Marketing PartnerPlatform partner integrated with MedIQ's healthcare ecosystem.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• oladoc: Pakistan-based telehealth and doctor-booking platform offering online consultations, in-person appointments, and lab bookings. Directly competes with MedIQ in the Pakistan virtual-care market with a similar B2C/B2B hybrid model.
• Marham: Pakistan's leading digital health platform connecting patients with doctors via appointment booking, teleconsultations, and lab services. Closest Pakistan-focused direct competitor to MedIQ's consumer virtual-care offering.
• myZindagi: Pakistan-based digital healthcare platform offering teleconsultations, lab tests, pharmacy delivery, and corporate wellness programs. Direct competitor with overlapping B2C and B2B offerings in Pakistan.
• FindMyDoctor: Pakistan telehealth and corporate healthcare platform offering online consultations, hospital network access, and employee benefit programs. Direct Pakistan-market peer with similar corporate healthcare positioning.

Regional players

• Vezeeta: MENA-region digital health platform providing doctor booking, teleconsultations, and pharmacy delivery across Egypt, Saudi Arabia, and other GCC markets. Directly relevant as MedIQ expands into the same GCC geographies.
• DabaDoc: MENA digital health platform providing teleconsultation booking, electronic medical records, and provider connectivity, primarily in Morocco and other North/West African markets. Comparable MENA virtual-care model relevant to MedIQ's GCC expansion.
• Altibbi: Leading Arabic-language telehealth and digital health platform operating across MENA with teleconsultations, AI-driven symptom checking, and pharmacy services. Comparable in providing AI-augmented virtual care in the same regional footprint MedIQ is targeting.

Broad incumbents

• Teladoc Health: Global incumbent in virtual care, chronic condition management, and integrated health services. Public-market benchmark for the telehealth/virtual-care business model MedIQ is building at regional scale.
• Practo: India-headquartered broad digital health platform offering teleconsultations, appointment booking, EMR, and corporate wellness across South Asia. Larger established player with comparable virtual-care plus provider-network model.

Emerging players

• Tabibi (by Vezeeta): Egyptian on-demand pediatric and family medicine home-visit and telehealth service. Comparable emerging-market virtual care / hybrid home-care model relevant to MedIQ's hybrid physical-digital approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@medIQSmartHealthcare
• Facebookfacebook.com/mediq.smarthealthcare
• LinkedInlinkedin.com/company/mediq-smart-healthcareservices
• Instagraminstagram.com/mediq_smart_healthcare
• TikToktiktok.com/@mediqsmc?lang=en
• Xx.com/shcmediq

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds3 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about medIQ